Questions tagged [user-centered-design]

User centered design (short UCD, sometimes called Human centered design) emphazises focus on end users of a product and aims to test and develop products in close interaction with users.

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127
votes
18answers
12k views

Why is it important to focus on user needs as opposed to requests?

This question is written with digital product design in mind, but is not exclusively tailored towards digital. It is pretty accepted that in order to design the 'best' solution to a problem, you need ...
121
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16answers
29k views

Is coffee a good excuse for a slow application start-up time?

I was dragged into a meeting with a client to consult on any usability issues as we watched a user performing day-to-day operations with a software application. The first thing that happened was that ...
83
votes
14answers
11k views

Should you concede to user demands that seem clearly inferior?

Currently working on a ground-up (not just the UI) reimplementation of a whole, existing system. Because it's internal we've been able to work with its existing users during the process, and get their ...
61
votes
18answers
25k views

Is there a term for “the user can't use anything wrong” design?

I'm of the opinion that the user is always using software or hardware correctly and to imply otherwise is rude, condescending, and philosophically wrong. For example, I and everyone I know pulls USB ...
40
votes
10answers
7k views

Do some technical documentation websites purposely have very plain design?

I notice some widely read/important websites, all technical documentation pages in my examples, have some really old, dull and seemingly poor design. Is this on purpose? Is it based on UX ...
32
votes
2answers
5k views

Why do we keep asking if our users would use/recommend our product/service again?

I read about users not being able to predict their own future behavior because they simply can't comprehend what influences their choices(UX Myths). If this is the case, why do websites, apps and ...
27
votes
4answers
4k views

What's the rationale behind Google's “no save” approach?

Before anything, this is something I'm seeing on several sites, not only Google, but I think it started with Google, and it's obviously the most known case. There are several UX aspects quite arguable ...
21
votes
7answers
37k views

Do you use “scenarios” and “use cases” as one or separate?

There are a lot of discussions and information on the difference between scenarios and use cases, but I want to know how do they - or don't they - work together? At a high level, the main difference ...
20
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7answers
14k views

Is user experience design (UXD) equal to user centered design (UCD)?

Can user experience design (UXD) and user centered design (UCD) be considered the same? If not, how do they relate to each other and how do they differ?
19
votes
3answers
671 views

Case studies to help sell UCD

I'm looking for some nice simple stats and references to help convince potential clients of the value of UCD. Real-life case studies you can explain in one line I suppose. One of my favourites is of ...
18
votes
5answers
5k views

What to answer when Product Owner/Manager says “this feature [requested by users] needs a lot of time to develop, so we'll never do it”?

More precisely: I work in a company that doesn't have any design culture. Some people tend to think a little more in a user-centered way but not the important ones. The Product Manager only cares ...
18
votes
8answers
3k views

Should I never ever use only placeholders in forms?

I have a form that the users will use a lot of times becouse is the main funcionality of my webapp. It has select boxes with large options, so they are quite wide. Looks something like this: May be ...
18
votes
3answers
41k views

How do users react to Bootstrap's uneditable-input class?

Bootstrap supplies a class .uneditable-input, which can be applied to a span/label/text/etc to mimic the appearance of a disabled text input. Bootstrap describes it as: "Uneditable inputs: Present ...
16
votes
5answers
656 views

How do you handle not knowing what it's like to be the person using the softwares you need to design

I have a general question so I'll provide an example: Let's say you were assigned to build a software which will be used on a daily basis as a professional tool, let's say a statistician's. Now, you ...
14
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4answers
5k views

Number keyboard UX

Hello Folks. I just wanted to understand what research results show why the number keyboard consists of letters which are not used. Why is this needed? The number keyboard should have only numbers, ...
14
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4answers
1k views

Pick a unique activity for each day of the week

I am making an app that creates custom marathon training schedules and I want the user to be able to pick one of 7 activities for each day of the week without picking the same one twice. I made a ...
13
votes
5answers
351 views

Can UCD become an agile process?

All the discussions about Agile UX relate to how we adjust UX Activities to an agile development process but I want to know how we can turn UCD in to an agile process that supports the development ...
12
votes
4answers
2k views

Is user centered design only about hygiene factors?

There is one thing that bothers me about UX-design. One of the shortcomings of a user centered design approach, is that it only focuses on existing needs and not on new revolutionary ideas. For ...
12
votes
7answers
951 views

Is creating personas against the principles of User Centered Design? [closed]

I'm just running through an agency proposal and the misuse of personas has reared its ugly head again. I'm finding this is now a frequently reoccurring theme and so I thought I'd raise it as a ...
12
votes
3answers
2k views

Original design choice of back and forward directions?

There are numerous of evidence around us where forward and backward directions are predetermined. As if they are a conscious choice we all know. At least this in true in left-to-right reading ...
12
votes
2answers
544 views

Using genders in physiologically oriented UCD

I've this problem: as a policy, we usually strive to leave out gender considerations if possible. If not possible, we use a wide range of genders . Not as extreme as Facebook, but something more ...
11
votes
3answers
4k views

Prepare a user to perform an action before proceeding to the next step

I am designing an application that allows the users to train at home. I have a step (let's call it step 1) in which the user must be in a position in order to "sync" (step 2) with the app for the ...
11
votes
5answers
2k views

UI/UX in an Agile Development Environment

I'm working with a company on a medium-large scale web application. The application is to replace existing applications, manual, and electronic processes. This project is on a tight deadline, and is ...
11
votes
4answers
1k views

Should forms always appears within a box?

The main form of my webapp looks like this: With the next colors: Background color...: #F4F9FD Tittle color.......: #3C325C Button color.......: #DE373D Why do forms usually appears within a box? ...
10
votes
13answers
4k views

Which is faster to fill-out: Paper or digital forms? [closed]

We are wondering which of the two are faster to fill out for walk-in customers who wants to sign-up for a class. PAPER: Pros: Forms can be distributed to many customers and they can fill this out ...
10
votes
3answers
13k views

What is the difference between user centered design (UCD) and Design Thinking?

I'm confused. I have been searching a lot and can't find the difference in between them. Even the processes are quite similar. 1. Empathy/Analysis/Research 2.Define 2.Ideate 3. Prototype 4. Test ...
9
votes
7answers
767 views

How far do we go to protect users?

Based on this question. While I loved reading the sassy replies about caves and leopards, the larger debate seems to be whether or not we assume the user is irresponsible and I wonder, as a user ...
9
votes
4answers
11k views

Human Centered Design vs. User Centered Design

While rereading Don Normans "The Design of Everyday Things" I stumbled upon the term "Human Centered Design". I was aware of "User Centered Design" but this was new to me. Is it just another title ...
9
votes
4answers
6k views

Why do laptops have so many stickers?

They're telling me who made the OS, who made the processor, who made the speakers, who made the graphics card and who put all of these together! Such details are acceptable on the packaging, but once ...
8
votes
7answers
615 views

When to use data driven personas and when to make them up?

I'm studying HCI and the focus for persona creation on my course is resolutely that personas should be derived from user research data. I also attended adaptive path's uxintensive last year and the ...
8
votes
3answers
2k views

Is there an intuitive way to display weeks as text?

I am working on an application where a set of data is displayed, based on a specific week. The user selects this week from a drop down box, and one of my objectives is to format the way these week ...
8
votes
2answers
680 views

How long does the User remember?

I'm wondering for how long the User holds the knowledge about a site? Assuming that you (as User) came to a new website, browse it for a while, accomplish your goals and then leave. You have learned ...
7
votes
4answers
1k views

Exact difference between User Centered Design and Consumer Centered Design?

Would like to know what differentiates consumer centered design from other design approaches eg. user centered design. What are the additional key elements that need to be addressed. Would be ...
7
votes
4answers
504 views

Definition of human centred quality in ISO 9241-220 separates usability and user experience, why?

ISO 9241 defines user experience as: a person's perceptions and responses that result from the use and/or anticipated use of a product, system or service. Based on this definition, we would ...
7
votes
1answer
433 views

Is task-based the same as user-centric?

Well, I think that the question is self-explanatory. In order to explain something to someone in the office I used task-based instead of user-centric and I was surprised. I'm usually complaining ...
7
votes
3answers
807 views

Do Users Take Product Tours?

Product tours have become very popular in recent times. It's also used here on StackExchange. I personally mostly skip the 'Take a 2 min Tour' notifications or link. So I'm wondering; based on ...
7
votes
3answers
305 views

Scroll Up & Down to show Past & Future

Would you ever ask, or expect your users to understand that they can and should scroll up from their entry point? The idea is showing articles in reverse-chronological order. They can also scroll ...
7
votes
3answers
4k views

What are some resources for activities / games to teach User-Centered Design? [closed]

I am building a workshop to teach User-Centered Design. The target audience is people who want to integrate UCD into their software development process. What I am looking for is activities and games ...
6
votes
8answers
9k views

Why is there no standard layout for computer keyboards?

As you might be aware, there is no context menu button (similar to right click action) in modern keyboards. In latest laptops such as HP, Lenovo, etc. and Lenovo slim keyboard are missing the Context ...
6
votes
3answers
14k views

Is there a difference between “user-centered” and “user-centric” design?

I was told that they are not the same but without any explanation. What is the difference between the two, if any?
6
votes
1answer
1k views

Why do radio buttons precede the labels?

Radio buttons always seem to precede the label and not the other way around. Is there any reason for this? Don't user first read the label before selecting a radio button? Does this have to do ...
6
votes
4answers
393 views

Hanging panel after user Click

I'm working on a small language learning app, in which the user can: save text and audio to read and listen later click on a word to add notes and example sentences get some stats per language + ...
6
votes
4answers
1k views

Why my chats are shown in right side? [duplicate]

Here you can see my today chat history: Yeah, the blue colored are mine. Why these are right aligned? Is it because of most people are right handed or earlier chat app implemented this way? I'm ...
6
votes
3answers
637 views

Recommended IA and Navigation Architecture for a single long page scroll?

Website with several pages functioning as a long page scroll determining the optimal navigation architecture. Are there any general usability suggestions for content rich websites with pages designed ...
5
votes
2answers
2k views

Should dropdown list option be removed if the options cannot be repeatedly selected?

Let's say, I have a dropdown (html select) of questions from which a teacher can pick up questions to present to their students. The options available in the dropdown can only be picked once i.e. the ...
5
votes
2answers
299 views

Do you use infographics in UX?

I am studying the role of visualisation in UX and how it helps users understand content in a easy and quicker way. Does someone know of any studies that support visualisations at a cognitive level?
5
votes
6answers
427 views

What do I want to be? [closed]

So, I graduated with a bachelor's in web development. I LOVE coding...but I also LOVE being the deciding factor. Its one thing to be handed something already designed and just code it...but its a ...
5
votes
4answers
222 views

How to enforce persona usage in company's design process?

Any idea how to force interaction designers to truly use personas and not just design based on assumptions or "hidden personas"? My company runs into this problem quite often. We conduct user research ...
5
votes
2answers
131 views

How to inform people that there's bigger fish to fry while still encourage them to talk about UX?

As a UXer, it's our job to spread the "doctrine" that UX should be something that should be on everyone's mind as oppose to it being something that dealt with solely by the UXer. As a product ...
5
votes
3answers
6k views

Horizontal Scrolling Menu or Tab Bar?

I am developing a mobile application supporting iOS, Android and Windows platforms. The app comprise of "sectional navigation". By sectional navigation I mean it has various sections such as: 1. Maps ...

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