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Questions tagged [user-behavior]

Questions having the [tag:user-behavior] tag regards users reaction and/or behavior to the environment she encounters.

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12 votes
6 answers
994 views

How did multi-touch interfaces become natural when it should have been unnatural?

After stumbling on a webpage that rants about the fallacy of "picture under glass", I began to wonder what was it that made multi-touch interfaces seemingly become so natural to all of us today? We ...
xenon's user avatar
  • 487
12 votes
7 answers
2k views

Minimum Maximum slider - Usability best practice

I'm developing an iOS mobile app for slowing down/speeding up videos. After some research and intuition I've decided to choose a Slider as the responsible UI component for the video speed change. The ...
Roi Mulia's user avatar
  • 879
12 votes
6 answers
664 views

Which is more motivating to continue a process until completion: a percentage, or the number of steps?

I'm working on a set of guides to help users learn how to use our app. We want to show which guides are available and some data with each guide indicating how far you've gotten. The idea is that if we ...
Rahul's user avatar
  • 23.8k
12 votes
5 answers
17k views

Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName?

If you have a list of people, is it better to order them by FirstName, LastName or LastName, FirstName? Telephone books list by last name first: Outlook lists by first name first: Is one way "...
Charles Wesley's user avatar
12 votes
3 answers
608 views

When you don't understand your users

I work on internal software in an aeronautical engineering firm. Often internal users will request software enhancements using highly technical aeronautics terms and I have NO IDEA what they're saying!...
GigaQuantum's user avatar
12 votes
8 answers
12k views

Plus & Minus button position for selecting number of passengers?

We're having a discussion in the studio as to the position of the plus & minus buttons in this UI element. I feel that you naturally look to the right to 'increase' or 'move forward', although I ...
Olly Sorsby's user avatar
12 votes
4 answers
2k views

Allowing every password of 6+ characters. Good practice?

I am developing a file sharing and hosting service, and right now I don't have any requirements set other then that a password has to be at least 6 characters long. I also accept all characters. I'm ...
Kid Diamond's user avatar
12 votes
3 answers
788 views

Are websites and interactions designed to build or skip levels of trust?

I saw this article posted on the NN/g website talking about a hierarchy of trust, similar to Maslow's pyramid of needs, in that basic needs have to be satisfied before higher levels of needs become ...
Michael Lai's user avatar
  • 27.3k
12 votes
3 answers
645 views

Is a Q&A site a reasonable replacement for a forum for a software product?

I'm building a website for an open source piece of software that revolves around backups and cloning. I was originally going to use phpBB for the forums, but then thought about the possibility of ...
user1428945's user avatar
12 votes
4 answers
287 views

Name or data on this error alert phenomenon?

This is just a curiosity on my part, but I'm wondering if there's a name or studies for what I'm going to describe. I've noticed in many UX scenarios, not just computer related, that when there's an ...
Tesserex's user avatar
  • 291
12 votes
3 answers
421 views

Can placing dark and light elements or blocks next to each other in a UI lead to problems in visual perception?

A designer on my project has proposed something that uses both light and dark backgrounds within the same context (basic mockups below). A short background for the app: It is a platform on which you ...
Jay's user avatar
  • 4,320
11 votes
3 answers
4k views

Prepare a user to perform an action before proceeding to the next step

I am designing an application that allows the users to train at home. I have a step (let's call it step 1) in which the user must be in a position in order to "sync" (step 2) with the app for the ...
Darkkz's user avatar
  • 235
11 votes
4 answers
844 views

Getting the real name of an user

Currently, when registering on my site, users are presented with a first name field and a lastname field (plus an email and password field as usual). My reasoning behind this was to encourage users to ...
penalosa's user avatar
  • 397
11 votes
2 answers
2k views

CTA Button - Button too short to contain verbs

In one of my iOS mobile apps I’m showing a screen with 2 options: The first option, on the left side, is an outlined button that performs a free action. The second option, on the right, is a solid ...
Roi Mulia's user avatar
  • 879
11 votes
5 answers
1k views

Does SSL on a company's website make the company appear more credible?

I recently had a thought about the way many modern browsers display information about a site's security certificates. At least Firefox shows a very noticeable blue box in the address bar on sites that ...
Kaivosukeltaja's user avatar
11 votes
4 answers
564 views

On an unlabelled slider, why does right mean higher, and left mean lesser?

Horizontal volume sliders, for instance, are often unlabelled. Other than the VLC player volume slider, I've never seen a label saying that the right means things get louder. How did that convention ...
Shane's user avatar
  • 213
11 votes
6 answers
15k views

What is the difference between human factors and UX design?

I appreciate that this question might not have a well defined scope but i am hopping that providing a context might help. So consider the aviation industry ( often associated with Human factor) as an ...
Okavango's user avatar
  • 7,016
11 votes
4 answers
1k views

How to maintain a total of 100%

I'm working on a OSX desktop application for rebalancing investment portfolios. I have a screen where the user can input his desired target allocation for different sectors (US equities, Bonds, cash.....
Cory's user avatar
  • 213
11 votes
4 answers
1k views

Is it still effective and appropriate to use psychological pricing for IT people?

I need to build pricing plan for service that will be used mainly by developers and designers. I can't decide what price to use, e.g. $20 or $19. I'm afraid that well-educated and smart people (...
Dan Ban's user avatar
  • 303
11 votes
2 answers
8k views

What is the optimal load time for a website before users abandon a mobile application or website?

Obviously the goal is for an application to load almost instantly but I am curious as to what the average time would be before users perceive an application or website as "too slow". So, I'm curious ...
Stephen's user avatar
  • 133
11 votes
4 answers
1k views

Is a web form that sends an email bad UX versus native email client?

I am developing a web-browser-based contact form for our public web site. The form allows a user to enter their email address and compose a message. Upon submission an email is generated and sent to ...
Charles Wesley's user avatar
11 votes
6 answers
1k views

What is the best way to motivate users to participate in completing tedious tasks?

I am working for a company that is looking to crowdsource some tasks in a fun, engaging way. The problem is that the task is very tedious. How do we keep our users engaged long enough to complete the ...
Jenny's user avatar
  • 111
11 votes
2 answers
1k views

Forcing unique account emails after years of not

After eons of building on top of legacy systems, my company backed itself into the proverbial corner. We are in the unique position where multiple user accounts can share one email. This is fine, for ...
Cristian C.'s user avatar
11 votes
6 answers
3k views

How can I show multi level tabs on the same page?

I am working on a Financial web application and It has 6 categories and I am showing those categories as a tabs and each category has around 20 subcategories with 4-5 lines of description. Main thing ...
Sarita Khutale's user avatar
11 votes
6 answers
6k views

Should clicking on a playing video take the video to fullscreen?

Facebook has recently changed its video behavior. When you click on a playing video, the video is taken to fullscreen. On the fullscreen mode related videos are also shown so, I think the intention ...
Anenth's user avatar
  • 251
11 votes
4 answers
404 views

What modern human-technology interactions have been ingrained into your mind, so that you expect them?

During the course of my day, I have noticed human-technology interactions that have become so normal to me, that I have committed them to muscle-memory. Here are two examples: When attempting to wash ...
jffgrdnr's user avatar
  • 1,634
11 votes
2 answers
744 views

Is duping the consumer really a good business practice?

I have had this at the back of my mind for sometime and I believe UX is the proper place to post this though I may not phrase the question right so please chime in if you have suggestions! There are ...
Michael Sorens's user avatar
11 votes
2 answers
1k views

Is it OK to nest clickable items?

I've noticed this on the SE network, and realised that when a clickable link is nested in a clickable item, users (me at any rate) tend to forget that the item is clickable. It took me a while to ...
Manishearth's user avatar
11 votes
2 answers
3k views

Inviting users to send crash reports instead of bad reviews

I'm developing an Android app and I'm planning to use ACRA - Application Crash Report for Android to get crash reports from users. It seems that a crash report has to survive to many user choices to ...
bigstones's user avatar
  • 625
10 votes
7 answers
2k views

Visually show "File cannot be dropped here"

I am trying to show to user if "File cannot be dropped to the desired location" on my UI. Refer to the image attached above, user can drag and drop a file to the rectangular areas defined but not all ...
Ayse's user avatar
  • 698
10 votes
13 answers
4k views

Which is faster to fill-out: Paper or digital forms? [closed]

We are wondering which of the two are faster to fill out for walk-in customers who wants to sign-up for a class. PAPER: Pros: Forms can be distributed to many customers and they can fill this out ...
catandmouse's user avatar
  • 4,308
10 votes
3 answers
583 views

Is it user-friendly to ask the user their religion upon registration?

My app needs to know the user's religion to show the appropriate holidays in their calendar. For example, it won't show Christmas if the user is a Muslim. The problem is that users may find it very ...
user avatar
10 votes
5 answers
3k views

A client wants a "Show More" on every page on his website. (Weighing up the benefits)

I've been asked by a client to add a "Show More" button after a pre-defined height on all pages on the users website. It's naturally quite a difficult task to achieve because I have questions such ...
Layke's user avatar
  • 201
10 votes
8 answers
405 views

Name for a rule about re-using terminology

Does the rule "Don't use the same name/word to refer to two different things" have a name, and, if so, what is that name?
msh210's user avatar
  • 637
10 votes
6 answers
2k views

Is culture or language a stronger influence on UI design differences?

I read the article by Dan Grover on Chinese Mobile app UI trends and the differences compared to English or western mobile apps. The main list is provided below: Input is Hard Indeterminate Badges ...
Michael Lai's user avatar
  • 27.3k
10 votes
4 answers
2k views

Does Captcha Really Affect UX?

From my own personal experience, I don't like CAPTCHA when filling a form, especially encountering unrecognizable picture or calculation-required one. When I submit some advises to the website, it's ...
Allen Koo's user avatar
  • 111
10 votes
3 answers
590 views

Recommendations for well-known example where "UX" decision improved conversion rate?

I have to present the value of UX to a room full of marketing people. I have the very-well documented ROI stating that well designed interfaces = increased customer satisfaction = reduced cost of ...
Scott H.'s user avatar
  • 319
10 votes
7 answers
611 views

Is obstructive behaviour in order to protect a user's health considered good UX?

There are a number of examples of applications/systems following a behaviour which is meant to protect the health of the user. Ranging from games prompting the user to go out and do something else ...
AndroidHustle's user avatar
10 votes
5 answers
1k views

Do users care about having multiple options for payment providers (paypal vs google checkout, etc.)?

I'm working on a sort of CMS with a built in payment system. We plan on having it support multiple payment processors like Paypal, Amazon, and Google Checkout, but I'm wondering if we need to present ...
Pam G's user avatar
  • 725
10 votes
3 answers
691 views

Use previous page/back links or not?

I mean something like: < Back to Venue I am working on a new site, and during my wireframing stage, I pondered whether I should include them or not. I know it makes a lot of sense for mobile ...
ATLChris's user avatar
  • 203
10 votes
5 answers
798 views

How do I measure a user's seriousness while filling an online form?

I'm going to measure a user's seriousness while filling a form. One example of a way to do this is with a time calculation from when the survey starts until it is submitted. By considering this time, ...
Kamalini's user avatar
  • 101
10 votes
4 answers
2k views

Do we need to show Cart page after user clicked "Add to Cart" from list page?

Suppose if a user clicked "Add to Cart" from a product listing page, Do we need to redirect to Cart page instantly? Or stay on the same page and show "Added to Cart" with disabled style ? How do we ...
Surjith S M's user avatar
  • 1,242
10 votes
4 answers
2k views

UX Research: Can I improve conversion rates with the use of lifestyle over still life product photography

I work for a large UK-based clothing retailer. After some initial customer testing with our product details page there has been some debate on the following question: Do customers generally react ...
Adam C's user avatar
  • 213
10 votes
4 answers
2k views

Is there a reason to keep a Facebook 'Share' button?

For over a year now, the Like button enables you to add a comment, and it shares the story on Facebook with the thumbnail and all. Although the share dialog gives more options to the user - they are ...
ΞΫΛL's user avatar
  • 952
10 votes
2 answers
228 views

Prevent "I don't know" as an answer

I see this phenomenon in online stores (especially Amazon) that allow users to ask questions of prior buyers. Some of the buyers respond with answers of the form, "Sorry, can't help", "I don't know", ...
Spencer Joplin's user avatar
10 votes
8 answers
4k views

How to measure self reported computer proficiency? Ideally with one item

For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks. How can we best measure that? A ...
Roland Studer's user avatar
10 votes
3 answers
1k views

Usability and security for user access and password handling in a web application?

I'm looking at putting together a website aimed at ordinary users that will handle personal data which I don't want to be compromised. How can I make the site secure but also usable? It seems most ...
glenatron's user avatar
  • 203
10 votes
3 answers
6k views

Adding new item in a table list: At the end of the list or open a new page?

Which among the 2 ways of adding new data to table list is better and if so, in what context? END OF THE LIST (similar to adding new data in spreadsheet documents): OPEN A NEW PAGE FORM:
catandmouse's user avatar
  • 4,308
9 votes
8 answers
5k views

Solutions for dealing with really bad user entering wrong data?

This question I'm going to break into two parts, the back story, and the real question. The Back Story I work for a consulting firm, and we've developed a piece of software that allows a company to ...
Malfist's user avatar
  • 201
9 votes
6 answers
5k views

Is it a Good UX to keep both star and smiley rating system as filters?

I came across this rating problem, whether it is a good user experience to keep both stars and smileys? If any one of the rating system is better than the other, please tell why and when to use it?
rittam's user avatar
  • 203

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