Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

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194 votes
13 answers
20k views

Why shouldn't we use words such as 'here' and 'this' in textlinks?

Over the years of surfing on the web I have found numerous examples of people saying that you shouldn't use the word "here" in a textlink etc. Personally I like the idea of using the word, because it ...
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33 votes
5 answers
6k views

Should I use country flags in language selection fields?

My users can create content in different languages, and I need to provide an option to choose the language when they enter new content. Right now there are only 5 languages (en, fr, de, pt, es), and ...
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97 votes
2 answers
33k views

Why is Google using a (new) 2 step Gmail sign in process?

I am not asking about the two factor authentication process where the user needs to enter both a password and a one-time-password. Gmail recently (I don't know from when exactly) changed their login ...
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26 votes
7 answers
2k views

Are hover menus in headers easy to use?

Do users find it easy to use headers/menus like the one displayed below?
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  • 1,353
31 votes
7 answers
10k views

Greyed-Out vs Invisible

What is a good criterion or rule-of-thumb for determining when a control should be greyed-out and when should it be completely invisible?
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  • 467
54 votes
10 answers
5k views

What is the best way to inspire users to choose strong password?

Most of the users use weak passwords. They may use weak passwords even for services where they store sensitive information. I think it's because they don't believe that their password may be guessed/...
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23 votes
9 answers
2k views

How can you make a user experience addictive? [closed]

What factors and techniques contribute to making a user experience addictive? I ask this in the context of websites, games and other software. What makes people want to keep coming back for more?
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77 votes
11 answers
25k views

Should users be allowed to use any special character they want when creating a password?

I came across a number of login configuration settings where there is a list of allowable special characters and was wondering: Does this limitation cater for a specific security or usability need? ...
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  • 6,976
55 votes
6 answers
29k views

What's the point of a "Read full story" button?

I've noticed a lot of news websites, particularly on mobile, sometimes will cut off their story with a button you have to click to see the rest of it. I can understand why they'd do this if they ...
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32 votes
3 answers
5k views

What to do when a page's content doesn't fill up enough of a fixed area?

An application has a fixed size, i.e 800x600 px. However, a problem I often run in to is that the page's content isn't enough. It's simply too little content on a big area. Consider the mockup below, ...
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  • 899
31 votes
8 answers
5k views

Do people actually use tooltips?

I know I use them, and my peers use them, but how much does the average user actually use tooltips to figure out functionality?
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  • 1,617
16 votes
4 answers
27k views

What is a good color combination, visibility for outside use

I am designing the layout for a touchscreen for outside use, What are some good color combination to use that will be visible under the sun light for outside use? Maybe bright neon colors?
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  • 163
13 votes
3 answers
3k views

What is better than top-posting and bottom-posting?

Chat programs usually put the most recent information or message below others (bottom posting). Forums and feeds put the most recent information above others (top posting). Is any one better than the ...
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  • 293
21 votes
5 answers
7k views

When is a right-handed navigation sidebar appropriate?

When is a right-handed sidebar for navigation a good choice? If possible, I would like some examples where it has been used, such as this sidebar from Google's official blog.
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  • 211
10 votes
4 answers
2k views

Does Captcha Really Affect UX?

From my own personal experience, I don't like CAPTCHA when filling a form, especially encountering unrecognizable picture or calculation-required one. When I submit some advises to the website, it's ...
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  • 111
5 votes
1 answer
1k views

How do interstitial ads impact site UX?

(Spawned by How should Ad splash pages be handled for those with ads disabled?) Has any data been published on the impact of interstitial (whole page ads between content) on the user's experience? Is ...
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  • 2,622
217 votes
11 answers
48k views

Why do users click randomly and rapidly when an application hangs?

This question came to me when I witnessed a collegue's behaviour on an application freezing due to a large operation. And it's something I've certainly done myself. An app freezes for more than a ...
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  • 2,585
36 votes
6 answers
12k views

Activation email message optimization

I've got a site (e.g FooBar) and 1 out of 2 users registering never activate their account (via clicking on an email link) so I'm trying to improve this. The flow is pretty standard: user lands on ...
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  • 707
34 votes
7 answers
5k views

How patient are users at wait dialogs?

What is the length of time the average user will wait at a wait indicator (i.e. a spinning circle, beach-ball-of-death, egg-timer) before they think something has gone wrong? If anybody can point to ...
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  • 409
26 votes
16 answers
13k views

Should personal data be asked at the beginning or end of an online survey

Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details? My intuition says putting it at the end will yield ...
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  • 7,596
66 votes
8 answers
35k views

Why is Google's "I'm Feeling Lucky" button still next to the search bar?

I'm sure that Google must put a lot of thought into the display of its homepage. With such a minimalistic design, every element matters. So what's up with the "I'm feeling lucky" button? Why is ...
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40 votes
5 answers
6k views

Does a password strength indicator increase password strength?

Just browsing the internet, I saw a password strength indicator on a sign up, and I realized that I personally didn't care. Does anyone know if, on average, password strength indicators increase the ...
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37 votes
4 answers
4k views

Where should the GUI light source come from?

I know that historically the light source on GUIs is in the upper left, casting a shadow on the bottom-right of buttons and the upper left of fields. Now, I see some places (like Apple) use a top ...
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  • 9,177
24 votes
8 answers
2k views

Styling labels as links to "trick" users into hovering over it?

The title alone would probably result in a chanting "NO!" as the popular answer, but please let me elaborate. Background We have a table of items that represent something. Each item can hold one to ...
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41 votes
5 answers
9k views

Do capital letters make you seem serious?

Lately, I've been seeing a trend of using lower-case letters over capital letters. Outlook Hello, matthew Smart Water In the above picture, there are many examples of simple sentence structure ...
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  • 1,193
3 votes
1 answer
1k views

Loading Times / Breaking points

We all know that a user is not going to wait forever for a website to load. Given there are certain factors and circumstances that can apply to this, is there a breakdown of users stages/breaking ...
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32 votes
5 answers
3k views

Is database too technical a term for user?

Are these terms 'Database', 'Record', 'Table', 'Field', 'Row', and 'Column' too technical (or even relevant) for a normal online banking application user, especially when talking to a customer service ...
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  • 2,185
5 votes
2 answers
3k views

Should multi-select dropdown/box have an "all" option?

We have a situation where we have an optional "multiple select" box, that looks something like this: <select size="5" multiple="true"> ... </select> This select box allows you to select ...
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2 votes
1 answer
370 views

Capturing UX using Factorial vignette studies

I am wondering if anyone has attempted to use Factorial vignette studies e.g., constant variable value vignettes or contrastive vignette techniques to explore UX for futuristic systems. I am looking ...
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  • 59
20 votes
4 answers
1k views

Should users be directed to a 404 page or a landing page?

We have two pages. One is a landing page, given by the route /region. The other is a detail page for a particular region, given by the route /region/summary/{id}. The landing page is the normal way by ...
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19 votes
6 answers
3k views

Why do users erase all the password when they hit one wrong key, instead of just the last wrong character?

We login to applications almost every day. The password is stored in our fingers, as an automated process (if they have used it long enough). When users realize they have entered a wrong character (...
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13 votes
3 answers
2k views

Opt-ins versus opt-outs in forms - does nobody else care?

Whilst filling out a form on the Royal Mail site this morning, I came across this heresy of form design: the self-negating checkbox... This required careful (re)reading to ensure that: I was ...
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5 votes
3 answers
2k views

Pan/zoom/select in multitouch

I'm currently working on creating a tablet-compatible version of an application. First off, I know that the worst thing to do is to try and shoe-horn in a bad implementation of multi-touch into an ...
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3 votes
1 answer
2k views

Search auto complete / suggestions usage

Does anybody have any statistics as to how many people end up selecting an auto-suggestion versus typing their own search phrase when performing a search online with auto-suggestion capabilities? (...
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  • 151
2 votes
1 answer
465 views

Should previously opened submenu collapse automatically upon opening a new sibling?

I have a web application with a left menu where each item can have sub-menus within it,similar to this example : Now,if I am under a particular menu and then I navigate to another menu item what ...
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1 vote
1 answer
425 views

Website home page design when there are multiple audiences

I am in the process of creating a website which has two distinct audiences - in my case consumers and retailers. When I first started the process just a few weeks ago I had followed the then model ...
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  • 485
17 votes
4 answers
3k views

How can the classic footer elements be integrated into an infinite scrolling layout?

Infinite Scrolling is a fairly new and effective way to display practically infinite amounts of data in a user's window, but one page element simply does not suit itself to this method; the footer. A ...
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  • 40.4k
11 votes
4 answers
643 views

Getting the real name of an user

Currently, when registering on my site, users are presented with a first name field and a lastname field (plus an email and password field as usual). My reasoning behind this was to encourage users to ...
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  • 407
9 votes
6 answers
609 views

How many social buttons?

There are millions of social networks out there. Of the top popular ones, like Google+, Facebook, LinkedIn, Twitter etc., Q: How many, in numbers, should be put up at all? UPDATE: Organization ...
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  • 135
8 votes
3 answers
2k views

How to better name modal buttons "Cancel Request" (submit), "Cancel" (cancel)? [duplicate]

One modal-box asks the user wether they want to really cancel the request. Now there are two buttons (submit) and (cancel), but how to best name them? All other modals use text like "proceed" (submit) ...
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  • 578
1 vote
2 answers
268 views

How can I showcase my user research in an UX portfolio?

I'm a beginning in a UX field and currently building up my portfolio. In portfolio projects how do I include the research element of the UX process when I have no money to spend on formal UX research? ...
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1 vote
2 answers
724 views

Use of a Dialog box on Material Design

I'm designing a web app but can't reveal its name and its main function so let's see how this could be explained. In this app there's a type of user that have the power to Add and Remove Team Members ...
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7 votes
3 answers
555 views

Where should I display 'free shipping if payment by debit card'?

I've been working on an e-commerce website, and the stakeholders want to add the following text: 'free shipping if payment by debit card'. Where should I display this on the website? I think the most ...
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  • 1,697
5 votes
5 answers
310 views

How does a CCTLD affect user behavior?

I'm in the process of consolidating several sites into one. Content that previously lived at http://example.co.uk/ will now live at http://example.com/uk/, content from http://example.fr/ will move to ...
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  • 11.5k
4 votes
3 answers
536 views

Is offering more than one openid/social-sign-in option a good idea?

Lots of sites nowadays offer the option to log in via Google, Facebook, LinkedIn and so on, and sometimes a standard username/password option as well. While this goes a long way toward helping users ...
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  • 1,876
3 votes
3 answers
868 views

Should I use customized social buttons

I am facing a cornelian choice. Should I use custom social sharing buttons for UI consistency or should I keep them original for better recognition ?
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84 votes
14 answers
11k views

Should you concede to user demands that seem clearly inferior?

Currently working on a ground-up (not just the UI) reimplementation of a whole, existing system. Because it's internal we've been able to work with its existing users during the process, and get their ...
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  • 1,507
35 votes
2 answers
9k views

Best practices for UI that introduces new users

I'm working on an onboarding UI to help new users get familiar with our platform and I was thinking about some good ways to implement it. From what I have come across so far, it seems that many ...
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  • 505
72 votes
4 answers
14k views

Is there any research showing whether relative or absolute times are easier for humans to read?

I would like to know about the time format which is used by Facebook - relative times such as "2 hours ago", rather than absolute times such as "13:35". Is there any research about which time format ...
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  • 679
92 votes
18 answers
13k views

Are age verification banners effective?

I'm curious as to whether or not these Age Verification banners that appear on some sites are really "effective". That is to say, do these really help to deter/prevent users that are underage from ...
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  • 4,026