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Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

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4answers
139 views

User Expectations - Changing the country, currency and language to reflect their locale

Scenario: You're a customer from Germany, and you've landed on the UK, mobile, version of a website. You've discovered that within the main menu, you can change three things - country, currency and ...
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4answers
189 views

Taking users from Offer's T&C page to Listing or Details page?

Case: In my e-commerce website/mobile-site/mobile-app, we run offers that are shown on PDP (Product Details page). These offers are a bit complicated and hence a detailed T&C page has been created ...
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3answers
142 views

Showing item-level & order-level offers/promotions on Details page (PDP) &/or Cart page?

I have 2 types of offers (promotions) applicable on my eCommerce website: Item level offers (example: Item belongs to Brand XYZ. Buy any 2 items from brand XYZ to get 30% off) Order level offers (...
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2answers
105 views

Make users understand a deep link is both for download and in app use

I am using deep links in my app for joining to a group,and are the main way for it. I have worked hard to make the links redirect to store if app is not installed and if installed join the user to the ...
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2answers
227 views

In-page actions in an enterprise with general Save button

we are building an enterprise where the user can register/edit customers. Each customer has a lot of information which is separated in multiple tabs (up to 10). The enterprise has a general save/...
2
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1answer
203 views

Mobile “Clear Search History” Best Practice

I'm building an iOS app. Within the app my users are searching for other users. The searched users kept and show in a "Search History" list when there is not input inside the Search Bar. When the ...
1
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1answer
67 views

Should the back button in a stepper be prominent?

I have a checkout page on my application that has two buttons, one to review the order, and one that goes back to the shopping cart. My product owner feels that the Back to Cart button needs to be ...
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1answer
73 views

How best to guide your users when you move a critical feature?

The users of my site start a single user journey via an entry point on the home page. We have trained them to do this, but since it is not the universal pattern and has monetary implications, we want ...
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0answers
61 views

Dealer reselling hardware for unregistered users

Background info: I'm working with a CAD software that uses a physical USB security dongle to work. Typically it is sold via an online store. The user creates an account with an email, then the Dongle ...
1
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0answers
88 views

What's the best way to add item and childItem to ExpandingRecyclerView?

I have element of the library ExpandingRecyclerView (RecyclerView with one nesting) placed on the NavigationDrawer. I need to find the most elegant and visually good way to add item and childItem. I ...
1
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0answers
46 views

Mobile on-boarding - Single page instructions instead of multiple paging

I'm building a mobile app where the user needs to copy link from a different app and only than open my app. My app detect the link when the user open the app and than he proceeds using it. The steps ...
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0answers
62 views

Limit my app usage to increase the download greed among users?

Not limiting the whole app as such but the most important feature. For example if I have 3 options x,y and z and Z being the most important, I could limit it's usage ? Like limiting option z to 1 ...
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0answers
47 views

Placement for Standard Filters on webpage

I have a case where i have a side nav bar on our product as in image 1 and i'm currently working on a new view where i need to show a standard filters on left side as in image 2 But problem is when i ...
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0answers
112 views

How to indicate changes in the preview of a grid

I have a web page that allows a user user to preview the changes they made. The page has a grid with data and the user can edit each row. In the preview, the user wants to see what he/she has changed....
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0answers
12 views

How do you come up with research objectives for an exploratory study?

Context: There is a very high level area of study 'E-commerce' and the brief says that I am supposed to redefine the UX. How do I identify key areas of focus for the research?
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0answers
47 views

What is the default behaviour for device orientation when switching between apps?

I think there is probably a technical dependency involved, but I will ask the question from a user experience perspective. Many mobile devices run apps that have a default orientation (i.e. landscape ...
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0answers
89 views

Scrolling Behavior - Mobile vs Desktop

We have some internal research that shows our users scroll much further down the page on mobile vs desktop. The page lengths are exactly the same in terms of the amount of products displayed - 3 ...
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0answers
74 views

What alternative would you recommend to this dropdown?

I working at a SU that analyzes soccer matches. I'm designing a chart in which one can select a target (be it the ball, team, group or player), and then select which metric he'd like to see of that ...
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0answers
82 views

Web push notifications - best practice to obtain user consent?

I'm thinking about the idea of creating web push notifications for a website, which should serve as a re-targeting method. I'm not even sure what kind of developer I should take for this task, and ...
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0answers
91 views

Building UX Personas - Identifying User Behaviour

I am working on building some User Personas for my company. Using a mixture of Analytics and internal data, I am trying to identify behavioral trends. From the data I've noticed only 1 minor trend. ...
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0answers
79 views

Best approach for Data table with pagination and autorefresh

I wat a tip for my situation: I have a Data table with a lot of registers and this data table is auto refreshing in every 5 seconds. This data table also has a pagination, so if I navigate between the ...
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0answers
20 views

How to show missed call number verification option to the user?

Once user enters number on our website, we show OTP/ missed call verification option. The problem is what should be interaction point from user once he/she gives missed call. Current design is: ...
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0answers
21 views

What should be the appropriate way to highlight the area of the page whenever the threshold is breached(limit exceeded)

I am designing a wallboard application where I want to highlight the area of the page for 3-5 seconds whenever the threshold is breached(limit exceeded for outbound calls, sent messages, leaves taken ...
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0answers
59 views

Displaying additional information for a button

I've got a scenario where I have a set of buttons. These buttons are actually links to pages with different functionality. Furthuremore the buttons should tell the users what the redirected page ...
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0answers
200 views

Best practices of displaying multiple sections/subsections on web application for good user experience

I am building layouts for a web application that requires the user to fill in multiple pages of information for review in the company. Same user or combination of different users can be part of an ...
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0answers
53 views

Editing a User's Details

I'm looking for guidance in editing a user's details. If I'm an administrator, and I'm editing a user's information by clicking on them from an existing grid, should I: Navigate to a new page that ...
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0answers
75 views

What is the Design principle behind the Search ( Locality ) ?. See the Case

I am working on a bike rental platform. currently i my search follows the CASE #1 but i want to know what would be the user experience if there is an option to select the locality in which the user ...
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0answers
62 views

Task Flow resources for Android apps

I was looking for a website / dataset of tasks flows for Android apps. Iphone apps have a decent archive at UX Archive. You can browse through different apps and it shows various tasks flows for any ...
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0answers
87 views

Different ways of entry points in a form or one way?

So I am trying to digitalise a business form for my client. I will quickly explain the workflow: User fills a form which has: shipping address payer address billing address. 2.They create a new ...
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0answers
94 views

What impact should be expected from the inclusion of mandatory user surveys?

Our sales/marketing team are desperate to know more about specific customers (for example: "How large is your company?"). We are considering implementing a mandatory survey after logon with three ...