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Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

0
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4answers
191 views

Taking users from Offer's T&C page to Listing or Details page?

Case: In my e-commerce website/mobile-site/mobile-app, we run offers that are shown on PDP (Product Details page). These offers are a bit complicated and hence a detailed T&C page has been created ...
1
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3answers
144 views

Showing item-level & order-level offers/promotions on Details page (PDP) &/or Cart page?

I have 2 types of offers (promotions) applicable on my eCommerce website: Item level offers (example: Item belongs to Brand XYZ. Buy any 2 items from brand XYZ to get 30% off) Order level offers (...
1
vote
2answers
40 views

How to prevent unsolicited user behavior on image radio button?

Below you can see a section from a booking system. In this section users should be able to select a staff to book and also call him when they need. However, we received feedback about that some users ...
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2answers
67 views

Making up user audience?

I understand that, for someone who’s just starting to put together a portfolio without any “real” projects under his belt, made up projects and scenarios are acceptable pieces of work to include. ...
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votes
2answers
115 views

Make users understand a deep link is both for download and in app use

I am using deep links in my app for joining to a group,and are the main way for it. I have worked hard to make the links redirect to store if app is not installed and if installed join the user to the ...
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votes
2answers
234 views

In-page actions in an enterprise with general Save button

we are building an enterprise where the user can register/edit customers. Each customer has a lot of information which is separated in multiple tabs (up to 10). The enterprise has a general save/...
2
votes
1answer
231 views

Mobile “Clear Search History” Best Practice

I'm building an iOS app. Within the app my users are searching for other users. The searched users kept and show in a "Search History" list when there is not input inside the Search Bar. When the ...
1
vote
1answer
113 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
1
vote
1answer
91 views

Should the back button in a stepper be prominent?

I have a checkout page on my application that has two buttons, one to review the order, and one that goes back to the shopping cart. My product owner feels that the Back to Cart button needs to be ...
0
votes
1answer
80 views

How best to guide your users when you move a critical feature?

The users of my site start a single user journey via an entry point on the home page. We have trained them to do this, but since it is not the universal pattern and has monetary implications, we want ...
1
vote
0answers
117 views

Global object to apply to every page -or- Custom object

I have a site that allows users to create and share lists. Each page represents a different list. I'm adding a secondary list below which represents a shared or global list across all the user's pages....
1
vote
0answers
91 views

What's the best way to add item and childItem to ExpandingRecyclerView?

I have element of the library ExpandingRecyclerView (RecyclerView with one nesting) placed on the NavigationDrawer. I need to find the most elegant and visually good way to add item and childItem. I ...
1
vote
0answers
117 views

Scrolling Behavior - Mobile vs Desktop

We have some internal research that shows our users scroll much further down the page on mobile vs desktop. The page lengths are exactly the same in terms of the amount of products displayed - 3 ...
1
vote
0answers
48 views

Mobile on-boarding - Single page instructions instead of multiple paging

I'm building a mobile app where the user needs to copy link from a different app and only than open my app. My app detect the link when the user open the app and than he proceeds using it. The steps ...
1
vote
0answers
64 views

Limit my app usage to increase the download greed among users?

Not limiting the whole app as such but the most important feature. For example if I have 3 options x,y and z and Z being the most important, I could limit it's usage ? Like limiting option z to 1 ...
1
vote
0answers
47 views

Placement for Standard Filters on webpage

I have a case where i have a side nav bar on our product as in image 1 and i'm currently working on a new view where i need to show a standard filters on left side as in image 2 But problem is when i ...
1
vote
0answers
115 views

How to indicate changes in the preview of a grid

I have a web page that allows a user user to preview the changes they made. The page has a grid with data and the user can edit each row. In the preview, the user wants to see what he/she has changed....
0
votes
0answers
25 views

Save field on enter press (Textarea, input of text) -what is the best approach

I'm building an application where I have a shopping list which have name and description. The name field is an input field, type of text and description is a text area. Currently, we manage to ...
0
votes
0answers
61 views

Mouseover or shortcut with Google chrome extension -

I have created an extension that i try to improve. I'm not an expert at user experience that why i ask you if i'm doing it right or wrong. The extension works with google search engine. When you ...
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votes
0answers
17 views

How do you come up with research objectives for an exploratory study?

Context: There is a very high level area of study 'E-commerce' and the brief says that I am supposed to redefine the UX. How do I identify key areas of focus for the research?
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0answers
52 views

What is the default behaviour for device orientation when switching between apps?

I think there is probably a technical dependency involved, but I will ask the question from a user experience perspective. Many mobile devices run apps that have a default orientation (i.e. landscape ...
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0answers
94 views

Building UX Personas - Identifying User Behaviour

I am working on building some User Personas for my company. Using a mixture of Analytics and internal data, I am trying to identify behavioral trends. From the data I've noticed only 1 minor trend. ...
0
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0answers
59 views

Displaying additional information for a button

I've got a scenario where I have a set of buttons. These buttons are actually links to pages with different functionality. Furthuremore the buttons should tell the users what the redirected page ...
0
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0answers
87 views

Different ways of entry points in a form or one way?

So I am trying to digitalise a business form for my client. I will quickly explain the workflow: User fills a form which has: shipping address payer address billing address. 2.They create a new ...
0
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0answers
97 views

What impact should be expected from the inclusion of mandatory user surveys?

Our sales/marketing team are desperate to know more about specific customers (for example: "How large is your company?"). We are considering implementing a mandatory survey after logon with three ...