Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

27 questions with no upvoted or accepted answers
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71 views

Passwordless flow: What to do when user enters an invalid email when logging in

I'm planning to make my app passwordless and I've seen sites implement things differently when one puts in an email they haven't actually used for an account on the site before when trying to login. ...
4
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1answer
125 views

Limit my app usage to increase the download greed among users?

Not limiting the whole app as such but the most important feature. For example if I have 3 options x,y and z and Z being the most important, I could limit it's usage ? Like limiting option z to 1 ...
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1answer
20 views

Are there services out there that allow you to easily upgrade or downgrade?

I noticed that in many different types of products and services that offer a few different subscription plans, upgrading is easy. Downgrading, on the other hand, is a bit discreet. In most of them, ...
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46 views

Specific UI preferences & user behaviours in Singapore

Background I am currently working on an ecommerce site for Singapore, in particular their product detail page. A design was already provided but I worked on a small task where I have changed the ...
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0answers
24 views

Links in content (ie box and cards) vs Navigation

I see a lot of discussion in UX circles about search VS browse. What I don't see a lot is any kind of testing or research on how soon people reach for the menu of a site, and whether different people ...
1
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1answer
27 views

Inferences you can make about users leveraging footer navigation vs main nav?

I am using FullStory to study some user behavior on some client sites and have noticed a trend in a few client sites where users will opt to use the links in the footer navigation over the main menu. ...
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0answers
118 views

Global object to apply to every page -or- Custom object

I have a site that allows users to create and share lists. Each page represents a different list. I'm adding a secondary list below which represents a shared or global list across all the user's pages....
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1answer
170 views

Should the back button in a stepper be prominent?

I have a checkout page on my application that has two buttons, one to review the order, and one that goes back to the shopping cart. My product owner feels that the Back to Cart button needs to be ...
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0answers
92 views

What's the best way to add item and childItem to ExpandingRecyclerView?

I have element of the library ExpandingRecyclerView (RecyclerView with one nesting) placed on the NavigationDrawer. I need to find the most elegant and visually good way to add item and childItem. I ...
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0answers
153 views

Scrolling Behavior - Mobile vs Desktop

We have some internal research that shows our users scroll much further down the page on mobile vs desktop. The page lengths are exactly the same in terms of the amount of products displayed - 3 ...
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0answers
48 views

Placement for Standard Filters on webpage

I have a case where i have a side nav bar on our product as in image 1 and i'm currently working on a new view where i need to show a standard filters on left side as in image 2 But problem is when i ...
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5answers
209 views

Taking users from Offer's T&C page to Listing or Details page?

Case: In my e-commerce website/mobile-site/mobile-app, we run offers that are shown on PDP (Product Details page). These offers are a bit complicated and hence a detailed T&C page has been created ...
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3answers
158 views

Showing item-level & order-level offers/promotions on Details page (PDP) &/or Cart page?

I have 2 types of offers (promotions) applicable on my eCommerce website: Item level offers (example: Item belongs to Brand XYZ. Buy any 2 items from brand XYZ to get 30% off) Order level offers (...
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0answers
118 views

How to indicate changes in the preview of a grid

I have a web page that allows a user user to preview the changes they made. The page has a grid with data and the user can edit each row. In the preview, the user wants to see what he/she has changed....
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1answer
53 views

Web UX - Serving two versions of site based on selected customer type

I'm building a site for an accounting firm. They would like to serve two distinct home pages for "Individuals" and "Businesses." The site would look similar but have different content relating to ...
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1answer
67 views

Are slash commands suitable for non-tech users of enterprise software

More and more user interfaces seem to offer technical commands and shortcuts like /remind (Slack) /away (Teams) /assign (Gitlab) ... I was wondering if I should introduce such shortcuts in the ...
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54 views

When should we use Theory of Reasoned Action (TRA)?

According to the Theory of Reasoned Action (TRA) [1, 2], the model aims to measure an individual's behavior. The theory is applied in the social psychology literature defines relationships between ...
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3answers
72 views

Whats a good way to let users manually switch between inbound and outbound travel content

Working on the ux for a inbound/outbound switch for a travel website that does tours in the asia region. They aim to 1st identify using IP address if the user is from the host country or heading to ...
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0answers
46 views

Save field on enter press (textarea, text input) - what is the best approach

I'm building an application where I have a shopping list which has name and description. The name field is a text input and the description is a textarea. Currently, the Name and the Description can ...
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0answers
69 views

Mouseover or shortcut with Google chrome extension -

I have created an extension that i try to improve. I'm not an expert at user experience that why i ask you if i'm doing it right or wrong. The extension works with google search engine. When you ...
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0answers
19 views

How do you come up with research objectives for an exploratory study?

Context: There is a very high level area of study 'E-commerce' and the brief says that I am supposed to redefine the UX. How do I identify key areas of focus for the research?
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66 views

What is the default behaviour for device orientation when switching between apps?

I think there is probably a technical dependency involved, but I will ask the question from a user experience perspective. Many mobile devices run apps that have a default orientation (i.e. landscape ...
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0answers
103 views

Building UX Personas - Identifying User Behaviour

I am working on building some User Personas for my company. Using a mixture of Analytics and internal data, I am trying to identify behavioral trends. From the data I've noticed only 1 minor trend. ...
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0answers
60 views

Displaying additional information for a button

I've got a scenario where I have a set of buttons. These buttons are actually links to pages with different functionality. Furthuremore the buttons should tell the users what the redirected page ...
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2answers
248 views

In-page actions in an enterprise with general Save button

we are building an enterprise where the user can register/edit customers. Each customer has a lot of information which is separated in multiple tabs (up to 10). The enterprise has a general save/...
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88 views

Different ways of entry points in a form or one way?

So I am trying to digitalise a business form for my client. I will quickly explain the workflow: User fills a form which has: shipping address payer address billing address. 2.They create a new ...
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2answers
82 views

Making up user audience?

I understand that, for someone who’s just starting to put together a portfolio without any “real” projects under his belt, made up projects and scenarios are acceptable pieces of work to include. ...