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Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

2
votes
2answers
173 views

Tell people to not use their PIN as name?

I recently noticed that in the WhatsApp profile section, below the text field for changing my name, there is a hint saying that this is neither my username nor my pin. The form looks like the ...
0
votes
1answer
127 views

Are checkbox options with hyperlink a good practice?

Is it a good practice to create checkbox options where the text beside each checkbox is a hyperlink? What should be done if hyperlinks are necessary?
1
vote
4answers
1k views

Best place to put the Promo code field

Currently, our users have to visit the site via unique url from an email with the promo code field for the promo code to work while those who visit the site directly are not be able to apply the promo ...
0
votes
0answers
53 views

Editing a User's Details

I'm looking for guidance in editing a user's details. If I'm an administrator, and I'm editing a user's information by clicking on them from an existing grid, should I: Navigate to a new page that ...
2
votes
4answers
506 views

How to best show users “unseen” stories

Context - I have an application which shows a feed of stories, with new stories coming in live. Definition - Seen: When a particular story card has come on the screen it is marked as "seen". User ...
4
votes
3answers
601 views

Do PWAs (progressive web apps) have experience advantages over Native apps? [closed]

Given the hype over PWAs, are there real advantages compared to native apps? How does this as a single platform change the experience?
8
votes
2answers
451 views

UX to Manage multiple sections and sub sections hierarchy

I have to manage Sections and sub-sections under each sections along with their individual Item lists. Hierarchy is like: Section 1: List of items for section 1 Sub sections 1 ...
0
votes
1answer
67 views

User profiling for personalized apps

I am trying to create a taxonomic user profile for a personalised recommender system. thought this system we can make user behavior assumtions such as: User A from country A is interest in Parks 20% ...
3
votes
3answers
446 views

Show/hide actions when the user doesn't have permission

I'm working on an App where users can see or edit an image. My question is about user permissions and what to show to the user. Users can have view only or view and edit permissions. I have 3 ...
1
vote
2answers
650 views

UX best practice for banking application

In a banking application, are there any negatives of showing the mini statement with the available balance?
1
vote
2answers
374 views

Why don't traffic lights include the time until the light goes red or goes green?

Whenever I am driving I try to speed through the light when it is yellow and it is always stressful trying to get through before it becomes red. Street crossing lights have a countdown number that ...
0
votes
1answer
88 views

How to handle huge amount of user data?

We have a project where we have huge amount (>100k) of users in the system. With that amount of users it's pointless to start listing them all from UX and performance point of view. Typical use cases ...
0
votes
2answers
70 views

Is it better to have two good updates or one great one?

We operate a web application that is about to get two big updates. One is styling; although all fields, buttons and elements stay in the same place, the application will get a big redesign. The ...
0
votes
1answer
104 views

Hierarchy VS Usability in Mobile Design

Taking into consideration the ease of access areas on a mobile device: I am not sure how to determine/prioritize where to organize the main actions: Hierarchy: Most important actions at the top ...
26
votes
8answers
5k views

Customers using the New Order option when they should use Reorder

I have a form for customers to place orders through a form (An Ecommerce solution is coming, but in the meantime we are using this). There is one <select> drop down that was giving us issues. ...
1
vote
2answers
167 views

User requested to close account, should they be 'forcefully' logged out?

From a purely UX viewpoint: User clicks on 'Close my Account' After requisite begging to not close and their persistence, the account, on the Server is 'Closed'. What should happen on the UI after ...
3
votes
2answers
489 views

Where to put a floating progress bar in a multi-step form

I am doing an interactive form that shows the progress related between filled and not filled inputs. As a result, I have a progress bar that shows how many steps did I filled and how many are missing. ...
1
vote
1answer
204 views

Arabic, user friendly mobile menu - iOS

I am creating a hybrid app, this is a learn new languag app. I am using PhoneGap and JQuery mobile. The app will be in Arabic. It needs to follow the user interface guidelines for Arabic type apps. I ...
4
votes
2answers
8k views

Defined used for the icon: three vertical dots

Is there a defined use(s) for the icon I have seen various uses for it, but I would like to know if there is a standard purpose for it - or if it can be used as a shortcut for any function needed ...
1
vote
1answer
59 views

What could be possible ways to make users renew their plan on mobile app

We have an application where users have to subscribe to health plans for 3,6,or 12 months. Once the subscription is about to expire we need to send, remind and prompt users to renew their subscription....
0
votes
1answer
120 views

ux: best way to emphasize or convince user to fill website recommended price and convince user to show interest

We have recently started buying used vehicles from customers through our website. The form looks like: As soon as user fills make, model, version, year, km information, we show him/her the price on ...
-1
votes
1answer
104 views

Is there away to Use Label Text instead of popup confirmation Message?

On Mobile app, I am going to try to decrease and avoid user clicks. My idea is to display text (some words) on same page and use a label instead of using a popup confirmation message. So, what is the ...
12
votes
8answers
4k views

Best way to prevent a user from selecting None/Others before reading all available options

I am making an insurance related form where only "none" is selected option in the list of occupation. What is the best way represent it so that user go through all options before selecting "None". I ...
3
votes
1answer
86 views

How to model the probability of an item being selected from search results

Say a user is presented with a list of 10 suppliers to choose from. The only information shown is the name of the supplier. The list is sorted by a score that is calculated from various data (volume, ...
0
votes
0answers
75 views

What is the Design principle behind the Search ( Locality ) ?. See the Case

I am working on a bike rental platform. currently i my search follows the CASE #1 but i want to know what would be the user experience if there is an option to select the locality in which the user ...
3
votes
2answers
87 views

Learn about your users

Our users use the app in a very private and natural context that is not really reproducible in a lab. What is the best way to learn about our users and how they use our app? Invite them for interviews?...
3
votes
2answers
129 views

Actual colour codes VS changing Alpha value for fonts

Is there any advantage in using one against the other. Material design guidelines have used Alpha values to signify contrast for fonts. I could not really find a reason for doing so(as compared to ...
0
votes
2answers
193 views

Can a progressive sign up experience surpass a regular sign up experience?

I am wondering if the common sign up strategy shared by almost all websites is always the best: Provide username Provide password and e-mail or mobile number Provide more information and confirm e-...
0
votes
2answers
1k views

ATM Machine Design [closed]

I with my team are working on redesigning the UX/UI of ATM machines to make them easy to use for non-tech and illiterate people. We conducted a survey to figure out where the problem lies and we found ...
1
vote
2answers
159 views

Using different styles of buttons to enhance the “accept” button over the “cancel” one is a good idea?

When it comes to completing an action/form you want to highlight the "accept" button rather than the cancel. I have seen android uses only text rather than boxing words to make them look like ...
3
votes
1answer
111 views

How can we design an experience for a distributed system which is asynchronous and inconsistent?

Current behaviour: Most of the current systems are synchronous. This means you get a response immediately on sending a request. So the expectation is that the system will respond immediately and when ...
1
vote
2answers
83 views

How to prototype an app with outside triggers?

recently I've been designing an app for a call center. It is meant for experienced consultants. I've been wondering how to test it, since an important part of it is talking to a real client with real ...
4
votes
1answer
168 views

How to improve user experience in mobile/responsive screen when we deal with complex table structure?

How to design complex table structure in responsive screen (mobile)? download bmml source – Wireframes created with Balsamiq Mockups Above is the table structure. Each cell in the table can 'n'...
1
vote
1answer
74 views

Enter key to move from field to field?

The situation is this: Basically, I have a table which users have to fill up. The fields in the table are either numerals or alphabets. Typically, a user will use the Tab key to traverse the table. ...
1
vote
1answer
83 views

Guerrilla usability testing

I want to do a guerrilla usability testing and I was wondering if it is ok to ask to the participant to draw/sketch his thoughts as well?
0
votes
5answers
415 views

Is color consistency and limited colors important for better UX?

I'm working on a web app which has more than 80 colours if I check the CSS file of it. Not all colours are very different colours, there are darker and lighter variations too. Should I try removing ...
0
votes
2answers
227 views

In-page actions in an enterprise with general Save button

we are building an enterprise where the user can register/edit customers. Each customer has a lot of information which is separated in multiple tabs (up to 10). The enterprise has a general save/...
0
votes
2answers
80 views

Placement of segmented bar

I have a case where in one view I have two switching options: "Group by" and "View as". To increase visibility, instead of a dropdown I used two segmented bars, one placed on the left and the other on ...
0
votes
1answer
74 views

In mobile UX, which is better more taps but doesn't require thinking or lesser taps but requires a little bit of familiarization? [closed]

In mobile UX which is better: (a) one that requires more taps but has fewer options to consider at each level or, (b) a UX that is broken into more categories but requires fewer taps to get to the ...
4
votes
2answers
236 views

Add-to-cart action for two separate upsell items in the checkout flow

Scenario I'm working on a site with an upsell offer of two similar products that are presented upon entering the checkout flow. I need to let the user know they can add one or both upsells to their ...
1
vote
2answers
77 views

What defines the acceptance of fingerprints/smudges on touch screens?

This may be a very subjective observation, but everytime I ask people, more question marks occur. Situation given: When using a mobile touch device or laptop with touch screen, some (observed) ...
0
votes
2answers
135 views

How to make this type of expand/collapse more visible?

I am currently developing a website where I have very limited space for a lot of information. However, it doesn't pass my tests of user experience. How could I make this more understandable to use? ...
4
votes
5answers
246 views

What happens when users are given a secret URL instead of a username/password?

I'm on the fence in regards to whether I should implement user accounts or secret URLs. There are pros and cons to both, and I'm currently leaning in favor of the secret URLs because of the simplicity:...
4
votes
3answers
208 views

'Remove' all item from a cart

I am not very good in ux and I hope someone help me out with ideas. I am working on a mobile app The user can remove the item by sliding the item to his left. The problem is in case that he has many ...
2
votes
1answer
139 views

The Best Way to Visualize “Out of Sync” Data in a Table

Current Application I have an application whose most basic elements are composed of two parts: Planning: Several screens which users can manipulate several sets of numbers. These screens typically ...
3
votes
3answers
162 views

Recommendations to signed in users should be SAME across devices or NOT?

Today morning I opened Youtube.com in macbook and I couldn't find any good recommendations. After about an hour, I opened youtube app in iPhone, I saw dozens of great suggestions. Yeah, I know ...
4
votes
2answers
124 views

Ads: How to compromise between annoying users vs. more impressions + determining ad-free cost (mobile app)?

I have a dating mobile app and am having trouble monetizing effectively with ads. My app uses interstitials, and even rewarded video locks, which I am aware are pretty annoying. How should you decide ...
0
votes
1answer
629 views

How to apply TAM (technology acceptance model) to UX design and testing?

The Technology Acceptance Model (TAM) combines a number of a number of factors to create a model that predicts user decisions influence their decision about how and when they will use the technology. ...
0
votes
2answers
63 views

Is it OK to use multiple indications which depicts the same thing?

From the suggestion of my previous post (here), the message button i'm using : Here the stars and the notification (1) both depicts a new message. So is it OK to use both of them or the either one? ...
1
vote
0answers
62 views

Limit my app usage to increase the download greed among users?

Not limiting the whole app as such but the most important feature. For example if I have 3 options x,y and z and Z being the most important, I could limit it's usage ? Like limiting option z to 1 ...