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Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

14
votes
4answers
4k views

Number keyboard UX

Hello Folks. I just wanted to understand what research results show why the number keyboard consists of letters which are not used. Why is this needed? The number keyboard should have only numbers, ...
1
vote
1answer
213 views

Lock/Unlock icons, should the icon refer to the current state or the action? [duplicate]

I'm building a function into the account management software I'm working on that allows the user to "lock" themselves into a mode where all the content/data being displayed is relevant to a single ...
69
votes
6answers
10k views

Confusing checkboxes and radio buttons

I have a problem building a certain UI for a website. I'm going to demonstrate the problem with a simple website for a restaurant chain: Context the website has many users and many restaurants. ...
2
votes
2answers
156 views

How do we tell a user that when they logged in we noticed their password was insecure?

I'm not entirely certain if this belongs on Information Security or here, so if it needs moved I'll delete it and repost. An application I'm developing has a "feature" that alerts a user when a ...
2
votes
4answers
177 views

What does this pattern signify in breadcrumb?

What does this breadcrumb pattern signify? Is it Under All products you have selected lighting or Does it say All products or lighting? Isn't it confusing? Usually, we do use "/" for or option.
0
votes
1answer
594 views

Best practice for draggable, sortable with paging records

What will be best design practice for having items thumbnail with option as drag gable, sort able with paging records(considering more than 1000+ records)? Below is just my current implementation. ...
0
votes
1answer
47 views

Can layout size vary when user changes tabs?

I have been working on a project where I had a case of showing a different set of data (different views) in different tabs. So I had to change layout size in each tab according to the dataset. Is it ...
4
votes
3answers
606 views

Behavioral Research regarding wait time display

I'm going to be making the case to a client and am looking for evidence to my claim. I proposed that when their system is loading or "warming up", it would be better show the wait time as a count-up ...
67
votes
4answers
12k views

Is there any research showing whether relative or absolute times are easier for humans to read?

I would like to know about the time format which is used by Facebook - relative times such as "2 hours ago", rather than absolute times such as "13:35". Is there any research about which time format ...
32
votes
2answers
5k views

Why do we keep asking if our users would use/recommend our product/service again?

I read about users not being able to predict their own future behavior because they simply can't comprehend what influences their choices(UX Myths). If this is the case, why do websites, apps and ...
0
votes
1answer
220 views

Conditional checkbox [closed]

I have a checkbox with two possible things underneath it. If the box is not checked, there will be a dropdown with different default options. If the box is checked, the user will have to assign two ...
3
votes
3answers
201 views

Mobile - Control video state using actual button or invisible tap gesture

I'm working on a video editor mobile app. As usual, when prototyping we'll often find a conflict between UI and UX. Although UX has usually higher priority, from time to time I try to find a balance ...
1
vote
2answers
189 views

Grid: Generic filters Vs column level filters

I had a case where there is a view and on that user can apply any filter. Once filter is applied > it affects all the tabs present in that view. Is this approach right. Check this image Or should ...
4
votes
3answers
417 views

Opt-in rate of email sign up form

Recently I have added a banner on the right panel of our articles page, which includes an email text box for the user to input their email address, submit and subscribe. A link will be emailed to the ...
0
votes
0answers
39 views

How often do users use the keyboard to navigate a form? [duplicate]

When there are multiple fields in a form, often you can press the Tab key to go to the next field, or you can click on it. How common is it to do each of these? Likewise, how often do users open a &...
0
votes
1answer
82 views

Advantage of a “step by step” sign up form

I have noticed that big companies such as Facebook and Twitter use a "step by step" sign up process for their mobile apps instead of a single form. Is there an advantage for that?
3
votes
4answers
3k views

User issues with Google reCAPTCHA [closed]

We have one client and a subset of their users who struggle with Google's reCAPTCHA. They report issues of not being able to solve the challenges. Our issue is we don't have that problem. Even when ...
0
votes
1answer
126 views

Display any welcoming message during Sign Up?

I am trying to implement a step by step sign up process for my app, like the ones seen on Facebook (mobile app) and Twitter. My question is, once the user clicks on the sign up button should I display ...
2
votes
3answers
140 views

How to represent small data on a progress bar?

Say I have a file scan and after it has complete we want to display the files infected vs non. How could I go about representing this without the data seeming so minuscule within large file quantities?...
1
vote
1answer
85 views

Information Architecture - Navigation - Accessibility

Recently I have worked on a dashboard(Web). It is a web enterprise product with a lot of data in each view with 20+ views. To make navigation simpler we made a change view text button with blue color ...
4
votes
2answers
125 views

Kids not even exploring other tabs/section

My app for Kids (4-10 yr). 90% kids only using video tab. Kids not even exploring Audio & Activity section/tabs. Actually audio & activity section is very customer engaging, attractive &...
4
votes
2answers
195 views

The best approach to display a long profile information

I was re-designing a desktop application and the target audiences are mostly eldery women (user average age is around 50 years old). This application keeps the data of church and medical members so it ...
0
votes
1answer
55 views

Microcopy - Upgrade Once / Lifetime Upgrade / One-time Upgrade

I have a freemium iOS only mobile app that i'm currently working on. The app give the user free limited access, and when the user requests access to a premium feature, I'm popping the option to ...
5
votes
2answers
108 views

Filtering - use drop downs with set ranges, or text boxes for arbitrary values

If you are searching something, and want to filter the results, would you rather have text boxes to get exact ranges you want, or a drop down set ranges, that are quick and easy to select. So the ...
0
votes
1answer
85 views

Showing order with thumbnail links

I'm putting together a little tutorial website, where tutorials should be read one by one, in a particular order. The tutorials are shown as thumbnails that can be clicked on, like this: I want ...
0
votes
1answer
171 views

Terminology for app “tooltips” and teaching animations

Sometimes, when I download a new app, I encounter various tips and behaviour suggestions about what I can do and how to interact with the UI. Scenerio 1: For example, when I land on a screen, a sort ...
0
votes
1answer
278 views

Best UI for adding comment, reporting issue, or adding comment & reporting issue

I've been going back and forth on this one all day. Requirements for a comments section. User can add a comment User can report an issue without any comment attached User can report an issue AND ...
3
votes
2answers
114 views

Show info or put it into the detail?

I had a meeting this week with the stakeholders involved in a management projects app. This is the way they show the information: My discussion was this: I think they are showing too much info at an ...
1
vote
2answers
343 views

Click the Cancel button, do you need to add a confirmation box? [closed]

When filling out a form, click the Cancel button. Do you need to add a confirmation box?
2
votes
3answers
118 views

What's worse: no user guide or a useless user guide?

I work on UX team designing a massive, technically-complex, operations application. Difficult enough to comprehend that documentation will help many users, even if the UX is as intuitive and easy to ...
52
votes
9answers
7k views

Are users more likely to make mistakes with functionality which is easier to access?

We're having a little discussion in the Teachers' Lounge (a site-wide chatroom for ♦ moderators). Sometimes, we need to destroy accounts (e.g. in the case of spammers). This is an operation ...
4
votes
3answers
396 views

Multi-tier, large node (300+) category tree - best selector?

Our product has a large multi-tier category tree (300+ nodes) that a user needs to navigate to find their perfect category. Our users are event marketers, and selecting their correct event category ...
0
votes
1answer
132 views

How can I display this bunch of date filters in an intuitive way?

Our product is a CRM. The current page is a list of sales. Users can filter on a sales period to see how much sales they've had this week, last week etc. I don't want to simply give them a From/To ...
2
votes
2answers
57 views

What is the practical application of sketch-noting?

This is a sincere question. I see a lot made of UX artifacts' value, most often from the perspective of UX professionals. I'm interested in how theory translates to practice to derive value from some ...
4
votes
2answers
670 views

Conflicting UI/UX elements - Slider with Stepper buttons on each side

In one of my iOS mobile apps I’m showing a screen with 2 options for pasued video scrub. At this point, the video is paused, I'm giving the users an option to examine the video, either using fast ...
12
votes
2answers
2k views

CTA Button - Button too short to contain verbs

In one of my iOS mobile apps I’m showing a screen with 2 options: The first option, on the left side, is an outlined button that performs a free action. The second option, on the right, is a solid ...
2
votes
1answer
315 views

What is first, a customer journey map, personas creation or user cases?

I am in the beggining of a new app, and I would like to know the order of the tasks: after the questions to the users and stakeholders, what is the order? a customer journey map, personas creation or ...
4
votes
2answers
535 views

Color coding a lot of major sections inside a website

So I have a website that consists of 15 major modules or lack of a better term sections. Each of these consist of very different objectives. One presents news the other shows you a job listing and ext....
0
votes
0answers
200 views

Best practices of displaying multiple sections/subsections on web application for good user experience

I am building layouts for a web application that requires the user to fill in multiple pages of information for review in the company. Same user or combination of different users can be part of an ...
1
vote
4answers
125 views

How to estimate the time needed to read a question?

I have to prepare an online survey. Most of the questions will be along the line of: Which of the following sentences exists in 'X' book? A B C D I would like to limit cheating ...
0
votes
2answers
48 views

Is it still necessary to keep copy, paste and cut under Edit?

Right click -> Copy / Paste / Cut and Ctrl + C, Ctrl + V has been around for awhile now. Most applications has this, yet they still add Copy / Paste / Cut under the Edit menu. Even in software ...
1
vote
1answer
144 views

Are there any systems where pushing a button repeatedly actually makes the system work faster?

Today I was standing in the elevator and caught myself pressing the "Close doors" button repeatedly, although the button lit and I knew that it had received my intent. I know, this is common behaviour ...
0
votes
1answer
90 views

Website owner clicks the reply button on email app to reply to email sent from their contact form

First, I understand that my post may be similar to some other posts here. As in the following (possibly duplicate) post: Why do users reply to messages clearly marked as do not reply Reading that ...
2
votes
2answers
203 views

Suggesting email on email field

Gmail makes up about a third of our customers. Today I heard the suggestion that we suggest autocomplete for common email domains such as @gmail.com for customers when typing in an email address in ...
0
votes
1answer
89 views

A/B testing differences between US and Australia behaviour

I am running couple of a/b tests on Australia and US, tests are exactly same but results they are showing are totally reverse. Since we tend to move successful A/B tests to be hardcoded on the sites ...
0
votes
2answers
186 views

Dashboard above the fold? Is it possible [closed]

curious to know is it possible to provide contents in dashboard above the fold -no scroll in page. Attaching the reference template. Please provide your suggestions. FYI, it is a KPI strategic kind of ...
3
votes
3answers
115 views

Research for existing websites [closed]

I am new to the UX research field and I'm looking for insight on how to conduct research on products that already exist, (in this case, websites). My boss is asking me to find out very specific ...
1
vote
1answer
731 views

White colored card on top of a white background

I'm building an iOS only app that helps users understand their Twitter data. I'm not sure what is the best practice in terms of User Experience and User Exception. I'm using white pressable cards, ...
6
votes
4answers
362 views

Hanging panel after user Click

I'm working on a small language learning app, in which the user can: save text and audio to read and listen later click on a word to add notes and example sentences get some stats per language + ...
1
vote
1answer
158 views

How long (in milliseconds) is long enough to decide a user is actually hovering over an element?

I'm improving a widget that expands a dropdown list on hover. One of the customers implementing the widget has requested a delay so we don't just slide up / down the drawer when a user is simply ...