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Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

1
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2answers
66 views

How can I tailor my error message when there is packet loss?

I am building a mobile app. Internet connection is often an issue. If the user's phone does not have an Internet connection I just display a message saying 'No Internet Connection'. I have a ...
1
vote
1answer
116 views

Best way to get datetime and daily availability in a news chatbot?

I have a chatbot in which user receives news. I need to have some of the features below in my bot Select a list of websites with a checkbox from where they receive news. Ex cnn.com Specify one or ...
3
votes
5answers
474 views

Module Tab & Navigation tab Interaction

I am currently working on an enterprise website with loads of different views/content. I have chosen tabs as a navigation and each tab has a new view in it .On top of this, i have grouped all these ...
0
votes
1answer
50 views

What would be the best navigation label for a website section containing forms, documents and videos?

I'm having trouble coming up with labels for a navigation category and a page. Looking for input! The project i'm working on is a website redesign for a business's employee benefit plan. The site will ...
1
vote
1answer
143 views

Multiple selection in a gallery picker

In one of my mobile apps there is an option to edit multiple photos at once. At the initial screen, the users are presented with a picker view with all of their photos from the gallery. From testing I ...
1
vote
1answer
205 views

Are users reluctant to give their complete date of birth?

I am required to ask users their DoB, but only for verification purposes, to make sure the user is over 18 years old. This info is one of the 6 things I ask in a Sign Up form to participate in a beta ...
3
votes
1answer
110 views

How do I change the UX here to signify rise or drop in percentage

I am trying to model a conversational chatbot and this is a relatively new area in terms of UX for me. I need to be able to set percentage increase or decrease alerts for my cryptocurrency bot ...
3
votes
2answers
79 views

How to encourage quality content in small populations?

I'm creating an app that allows users to post content onto the app for other community members to use. The content is forever changing IE, eventually the content posted by a user will be deleted and ...
0
votes
1answer
60 views

Thumbnail gallery wizard navigation on selection

I have doubt on my design related to thumbnail gallery wizard. Wizard has few pages consist of thumbnail images (10 images per page), where each gallery page has a question, and the answer would be to ...
0
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2answers
101 views

What is the best way to present a comparison list?

I want to decrease the drop-off rate of a (loan) comparison page where users can change three variables to see a personalized loan offer list with five columns and a CtA button for each item ("Next"). ...
3
votes
1answer
435 views

Material design: drawing attention to a floating action button

I've a design which I need to create a first time user experiance on creating an application. The Floating Action Button needs to get highlighted on the very first time a user gets logged into the ...
1
vote
3answers
211 views

Which price in a package plan should be emphasized?

If in packages plans we have 3 plans where each one we show a number of views to the user (which is important to him) but at the same time we show the user the price. Which one should we make it with ...
14
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4answers
4k views

Number keyboard UX

Hello Folks. I just wanted to understand what research results show why the number keyboard consists of letters which are not used. Why is this needed? The number keyboard should have only numbers, ...
1
vote
1answer
242 views

Lock/Unlock icons, should the icon refer to the current state or the action? [duplicate]

I'm building a function into the account management software I'm working on that allows the user to "lock" themselves into a mode where all the content/data being displayed is relevant to a single ...
70
votes
6answers
10k views

Confusing checkboxes and radio buttons

I have a problem building a certain UI for a website. I'm going to demonstrate the problem with a simple website for a restaurant chain: Context the website has many users and many restaurants. ...
2
votes
2answers
158 views

How do we tell a user that when they logged in we noticed their password was insecure?

I'm not entirely certain if this belongs on Information Security or here, so if it needs moved I'll delete it and repost. An application I'm developing has a "feature" that alerts a user when a ...
2
votes
4answers
178 views

What does this pattern signify in breadcrumb?

What does this breadcrumb pattern signify? Is it Under All products you have selected lighting or Does it say All products or lighting? Isn't it confusing? Usually, we do use "/" for or option.
0
votes
1answer
652 views

Best practice for draggable, sortable with paging records

What will be best design practice for having items thumbnail with option as drag gable, sort able with paging records(considering more than 1000+ records)? Below is just my current implementation. ...
0
votes
1answer
47 views

Can layout size vary when user changes tabs?

I have been working on a project where I had a case of showing a different set of data (different views) in different tabs. So I had to change layout size in each tab according to the dataset. Is it ...
4
votes
3answers
610 views

Behavioral Research regarding wait time display

I'm going to be making the case to a client and am looking for evidence to my claim. I proposed that when their system is loading or "warming up", it would be better show the wait time as a count-up ...
68
votes
4answers
13k views

Is there any research showing whether relative or absolute times are easier for humans to read?

I would like to know about the time format which is used by Facebook - relative times such as "2 hours ago", rather than absolute times such as "13:35". Is there any research about which time format ...
32
votes
2answers
5k views

Why do we keep asking if our users would use/recommend our product/service again?

I read about users not being able to predict their own future behavior because they simply can't comprehend what influences their choices(UX Myths). If this is the case, why do websites, apps and ...
0
votes
1answer
250 views

Conditional checkbox [closed]

I have a checkbox with two possible things underneath it. If the box is not checked, there will be a dropdown with different default options. If the box is checked, the user will have to assign two ...
3
votes
3answers
204 views

Mobile - Control video state using actual button or invisible tap gesture

I'm working on a video editor mobile app. As usual, when prototyping we'll often find a conflict between UI and UX. Although UX has usually higher priority, from time to time I try to find a balance ...
1
vote
2answers
192 views

Grid: Generic filters Vs column level filters

I had a case where there is a view and on that user can apply any filter. Once filter is applied > it affects all the tabs present in that view. Is this approach right. Check this image Or should ...
4
votes
3answers
419 views

Opt-in rate of email sign up form

Recently I have added a banner on the right panel of our articles page, which includes an email text box for the user to input their email address, submit and subscribe. A link will be emailed to the ...
0
votes
1answer
82 views

Advantage of a “step by step” sign up form

I have noticed that big companies such as Facebook and Twitter use a "step by step" sign up process for their mobile apps instead of a single form. Is there an advantage for that?
3
votes
4answers
3k views

User issues with Google reCAPTCHA [closed]

We have one client and a subset of their users who struggle with Google's reCAPTCHA. They report issues of not being able to solve the challenges. Our issue is we don't have that problem. Even when ...
0
votes
1answer
127 views

Display any welcoming message during Sign Up?

I am trying to implement a step by step sign up process for my app, like the ones seen on Facebook (mobile app) and Twitter. My question is, once the user clicks on the sign up button should I display ...
2
votes
3answers
140 views

How to represent small data on a progress bar?

Say I have a file scan and after it has complete we want to display the files infected vs non. How could I go about representing this without the data seeming so minuscule within large file quantities?...
1
vote
1answer
87 views

Information Architecture - Navigation - Accessibility

Recently I have worked on a dashboard(Web). It is a web enterprise product with a lot of data in each view with 20+ views. To make navigation simpler we made a change view text button with blue color ...
4
votes
2answers
127 views

Kids not even exploring other tabs/section

My app for Kids (4-10 yr). 90% kids only using video tab. Kids not even exploring Audio & Activity section/tabs. Actually audio & activity section is very customer engaging, attractive &...
4
votes
2answers
202 views

The best approach to display a long profile information

I was re-designing a desktop application and the target audiences are mostly eldery women (user average age is around 50 years old). This application keeps the data of church and medical members so it ...
0
votes
1answer
56 views

Microcopy - Upgrade Once / Lifetime Upgrade / One-time Upgrade

I have a freemium iOS only mobile app that i'm currently working on. The app give the user free limited access, and when the user requests access to a premium feature, I'm popping the option to ...
5
votes
2answers
109 views

Filtering - use drop downs with set ranges, or text boxes for arbitrary values

If you are searching something, and want to filter the results, would you rather have text boxes to get exact ranges you want, or a drop down set ranges, that are quick and easy to select. So the ...
0
votes
1answer
87 views

Showing order with thumbnail links

I'm putting together a little tutorial website, where tutorials should be read one by one, in a particular order. The tutorials are shown as thumbnails that can be clicked on, like this: I want ...
0
votes
1answer
184 views

Terminology for app “tooltips” and teaching animations

Sometimes, when I download a new app, I encounter various tips and behaviour suggestions about what I can do and how to interact with the UI. Scenerio 1: For example, when I land on a screen, a sort ...
0
votes
1answer
321 views

Best UI for adding comment, reporting issue, or adding comment & reporting issue

I've been going back and forth on this one all day. Requirements for a comments section. User can add a comment User can report an issue without any comment attached User can report an issue AND ...
3
votes
2answers
119 views

Show info or put it into the detail?

I had a meeting this week with the stakeholders involved in a management projects app. This is the way they show the information: My discussion was this: I think they are showing too much info at an ...
1
vote
2answers
355 views

Click the Cancel button, do you need to add a confirmation box? [closed]

When filling out a form, click the Cancel button. Do you need to add a confirmation box?
2
votes
3answers
121 views

What's worse: no user guide or a useless user guide?

I work on UX team designing a massive, technically-complex, operations application. Difficult enough to comprehend that documentation will help many users, even if the UX is as intuitive and easy to ...
52
votes
9answers
7k views

Are users more likely to make mistakes with functionality which is easier to access?

We're having a little discussion in the Teachers' Lounge (a site-wide chatroom for ♦ moderators). Sometimes, we need to destroy accounts (e.g. in the case of spammers). This is an operation ...
4
votes
3answers
481 views

Multi-tier, large node (300+) category tree - best selector?

Our product has a large multi-tier category tree (300+ nodes) that a user needs to navigate to find their perfect category. Our users are event marketers, and selecting their correct event category ...
0
votes
1answer
134 views

How can I display this bunch of date filters in an intuitive way?

Our product is a CRM. The current page is a list of sales. Users can filter on a sales period to see how much sales they've had this week, last week etc. I don't want to simply give them a From/To ...
2
votes
2answers
57 views

What is the practical application of sketch-noting?

This is a sincere question. I see a lot made of UX artifacts' value, most often from the perspective of UX professionals. I'm interested in how theory translates to practice to derive value from some ...
4
votes
2answers
695 views

Conflicting UI/UX elements - Slider with Stepper buttons on each side

In one of my iOS mobile apps I’m showing a screen with 2 options for pasued video scrub. At this point, the video is paused, I'm giving the users an option to examine the video, either using fast ...
12
votes
2answers
2k views

CTA Button - Button too short to contain verbs

In one of my iOS mobile apps I’m showing a screen with 2 options: The first option, on the left side, is an outlined button that performs a free action. The second option, on the right, is a solid ...
2
votes
1answer
356 views

What is first, a customer journey map, personas creation or user cases?

I am in the beggining of a new app, and I would like to know the order of the tasks: after the questions to the users and stakeholders, what is the order? a customer journey map, personas creation or ...
4
votes
2answers
558 views

Color coding a lot of major sections inside a website

So I have a website that consists of 15 major modules or lack of a better term sections. Each of these consist of very different objectives. One presents news the other shows you a job listing and ext....
1
vote
4answers
125 views

How to estimate the time needed to read a question?

I have to prepare an online survey. Most of the questions will be along the line of: Which of the following sentences exists in 'X' book? A B C D I would like to limit cheating ...