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Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

6
votes
4answers
290 views

How many interface designs are necessary beyond the initial mockup phase?

Every time we start a new software project at my company, we will go to great lengths figuring out the best and most user friendly interface possible. We often have many reasons for the decisions we ...
13
votes
7answers
697 views

How do you go about convincing the stubborn “powers that be” to let you change a clumsy layout that users are used to?

How do you go about convincing the stubborn "powers that be" to let you change a clumsy layout that users are used to? Say there was a layout in a previous version of software from years back and ...
4
votes
2answers
1k views

Best practices for applying user achievements to business applications

I've read over a few papers projects and related to the use of video game style achievements being put into regular applications as a means to encourage users to explore the tools and create a desire ...
10
votes
5answers
1k views

Do users care about having multiple options for payment providers (paypal vs google checkout, etc.)?

I'm working on a sort of CMS with a built in payment system. We plan on having it support multiple payment processors like Paypal, Amazon, and Google Checkout, but I'm wondering if we need to present ...
8
votes
3answers
789 views

input type file workaround for usability reason

The HTML input of type file consists of a text filed and a button that says "Browse". Because our users are not English speakers, we would like to change the wording on the button to be in Hebrew. But ...
15
votes
6answers
840 views

Consistent UI experience

Shouldn't a user interface be as consistent as possible? I believe when a user uses an interface, he experiences certain behavior from the interface, and tries to couple those experiences to the rest ...
10
votes
3answers
597 views

Use previous page/back links or not?

I mean something like: < Back to Venue I am working on a new site, and during my wireframing stage, I pondered whether I should include them or not. I know it makes a lot of sense for mobile ...
10
votes
4answers
376 views

What modern human-technology interactions have been ingrained into your mind, so that you expect them?

During the course of my day, I have noticed human-technology interactions that have become so normal to me, that I have committed them to muscle-memory. Here are two examples: When attempting to wash ...
14
votes
4answers
821 views

Is it good UX practice to have a website generate a password for the user?

Is it good UX practice to have a site generate secure random passwords for users and send it to their email or is it better to have them enter their own one each time?
4
votes
2answers
262 views

How do you collect valuable information from regular “User Group” meetings?

The scenario: You work on a SaAS application. Some of your users use your application heavily each day. Every 2 weeks (or month or whatever), a "User Group" of your most avid users gets together to ...
6
votes
3answers
308 views

Does having a visually distinct header help the user get comfortable with the website?

We had an interesting but "un-resolved" discussion recently within the team regarding header design (logo + navigation links etc) for a web application. I would like to know if having a dark or ...
9
votes
3answers
411 views

Should the Autocomplete let the user display terms that get 0 results OR should the Autocomplete only contain terms that would lead to results?

A user uses Autocomplete to search for something. The number of results for the term searched (using the autocomplete) is zero. Should the Autocomplete let the user display terms that get 0 results ...
10
votes
6answers
543 views

Which is more motivating to continue a process until completion: a percentage, or the number of steps?

I'm working on a set of guides to help users learn how to use our app. We want to show which guides are available and some data with each guide indicating how far you've gotten. The idea is that if we ...
33
votes
6answers
8k views

Activation email message optimization

I've got a site (e.g FooBar) and 1 out of 2 users registering never activate their account (via clicking on an email link) so I'm trying to improve this. The flow is pretty standard: user lands on ...
4
votes
6answers
6k views

Is it better to put the action in the href or in an onclick event?

From usability point of view: In most of website we can see a link which do an action such as "Delete" link which deletes a record for example, "Add Comment", "Vote Up", .... Is it better to put the ...
10
votes
3answers
520 views

Is it user-friendly to ask the user their religion upon registration?

My app needs to know the user's religion to show the appropriate holidays in their calendar. For example, it won't show Christmas if the user is a Muslim. The problem is that users may find it very ...
6
votes
3answers
1k views

Visually indicating that a website supports drag and drop?

I'm building a system that requires file-uploading, and I'm wondering how I can indicate that the browser windows supports drag and drop. Since the feature is new to modern browsers, there's no user ...
4
votes
5answers
290 views

How do you control for a user's state of mind when asking for quantitative feedback?

So we have a site that processes the booking of a travel tour over 4 or 5 pages in a wizard format. A while ago I put a feedback section on the final page of that process. This consisted of a rating ...
6
votes
8answers
12k views

Likert Scale - positive to negative or negative to positive?

We are soon to be conducting an online survey, and several of the questions will attempt to measure how the user feels about a given situation. We are using the likert scale to display the choices. ...
3
votes
2answers
378 views

Expected behavior of an outline

The other day I was discussing outliner behavior and thought I'd bring it over to this venue. Consider the following outline: Now, let's say I want to decrease the depth of I.A ("First Point") to ...
6
votes
2answers
712 views

Availability calendar

On our website, we need users to have an availability calendar to set the availability of items they have for rent. We of course want to keep the use of the calendar as simple as possible. What is a ...
5
votes
3answers
467 views

Why do you need to keep users engaged through your site?

I hope this is an appropriate forum for this topic. If not, I apologize. To rephrase the question, I am debating a new tactic that some marketers are trying to implement that goes against everything ...
8
votes
8answers
3k views

Solutions for dealing with really bad user entering wrong data?

This question I'm going to break into two parts, the back story, and the real question. The Back Story I work for a consulting firm, and we've developed a piece of software that allows a company to ...
10
votes
3answers
1k views

Usability and security for user access and password handling in a web application?

I'm looking at putting together a website aimed at ordinary users that will handle personal data which I don't want to be compromised. How can I make the site secure but also usable? It seems most ...
16
votes
10answers
1k views

User behavior that caught you off guard? [closed]

How about a nice community wiki we can learn from? Please post an example of user behavior that caught you off-guard and forced you to redesign an interface. One example per answer please! Mine: On ...
4
votes
3answers
553 views

How to collect and then extract user's behavior patterns

I have some SDI windows forms application. This application has main form, a huge of module forms. At the same time I can view one module form and many it's sub modal forms. So, every module form is ...
22
votes
9answers
2k views

How can you make a user experience addictive? [closed]

What factors and techniques contribute to making a user experience addictive? I ask this in the context of websites, games and other software. What makes people want to keep coming back for more?
7
votes
3answers
133 views

Accessing secure content

Which of the permutations for accessing secure content do folks prefer? In this instance I'm referring to a saved quote and have usernames, email addresses and quote reference numbers available. E.g:...