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Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

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1answer
43 views

How to include 2 different types of user behavior on a dashboard / home?

So I'm currently facing a problem where a logged-in user should be able to do 2 (completely) different actions on 1 page (view): Browse products Respond to "product-requests" (searches from other ...
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3answers
166 views

Next vs Continue vs Proceed

I have a situation in my current design. The application I'm looking at has four vertical sections which are continual, i.e. completing section 1 leads to 2 and so on. Now, section one has two steps. ...
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4answers
370 views

How long should the user wait before providing reassurance?

I have an application with user login. When a user logs in for the first time, I show them a screen similar to this while the login process completes: The user's access must be validated before they ...
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3answers
101 views

Does it make sense to have a Back button on Step 2 of this particular wizard?

Step 1 of this wizard must be a Sign Up form. In Step 2 and the rest of the steps, we list down some questions to ask the user. In Step 2, does it make sense to have a Back button? My thinking is ...
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2answers
55 views

Better options for action buttons in 'Cancel' Pop up

My users have options to 'Cancel Order' that they have placed. When user clicks on 'Cancel Order', a confirmation pop up appears asking the user if he/she really wants to 'Cancel the Order' or 'Not ...
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3answers
161 views

Account Registration--Age Gates: Birthdate vs Birthyear vs Age Range

Legally, because of laws both stateside and international, we are now allowed to have users under the age of 13, without obtaining parental consent. To meet this need, we need an age gate to determine ...
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0answers
89 views

What's the best way to add item and childItem to ExpandingRecyclerView?

I have element of the library ExpandingRecyclerView (RecyclerView with one nesting) placed on the NavigationDrawer. I need to find the most elegant and visually good way to add item and childItem. I ...
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2answers
123 views

Ego struggles when creating an app? [closed]

I'm curious about what sort of ego issues you've encountered when creating an app. Obviously we're all proud of our idea, but sometimes it can cloud our judgment and make us lose sight of what the ...
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4answers
118 views

Documentation: one long page or several short pages

We're working on the design and organization of our documentation. The current structure is something like this: General info on topic specialized sub-topic 1 specialized sub-topic 2 specialized sub-...
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1answer
65 views

Best way to ask frequently used infromation?

I have a requirement for a web form (desktop) where user is asked to enter "Three Frequently Dialed Numbers (Last 30 days)". What would be the best way to handle this? Three different input fields or ...
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2answers
85 views

How to make the user rate the content

In the website/app users will have access to content from experts such as video tutorials and so on. I need them to rate every content they use/watch but i'm afraid they'll leave because of it. Any ...
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2answers
61 views

Need alternative to dropdown in each cell

In each cell I want to show a dropdown which contains values such as 1,2,3... up to 10. But as you can see, if I show a dropdown then the page will be full of dropdowns (As there are 288 cells) and I ...
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2answers
61 views

How to let user know that they won't be charged until the last step?

Let's say I have a booking app (for a room) and before being charged, the user needs to go through a couple of steps to confirm their details. Only at the last step will they be asked to "Pay Now". ...
58
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3answers
7k views

UX in the wild vs UX observed

Recently I was lucky enough to sit right next to a user on the train who happened to be using one of the apps that I designed. Without disclosing this to them, I managed to observe how they use the ...
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0answers
112 views

Scrolling Behavior - Mobile vs Desktop

We have some internal research that shows our users scroll much further down the page on mobile vs desktop. The page lengths are exactly the same in terms of the amount of products displayed - 3 ...
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vote
2answers
66 views

What is the Best way to show 4 types of buy button in app

This is educational app. Some products having 3 or 4 buttons, example ( Buy e- book, Rental e-book, Buy Chapters, Buy Combo) What is the Best way to show this button in app. IMAGE attached ( ...
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2answers
70 views

Booking hotel (date and guest)

I have 2 questions, can anyone helps me get the answer When you booking hotel:choose range date, from check-in date to check-out date OR choose check-in date then choose how many nights stay. Which ...
7
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2answers
237 views

What metrics have been used differentiate between user engagement and addiction?

There have been some recent press about the computer game Fortnite that has caused concern for parents of children that are spending excessive time playing due to its seemingly addictive effect on ...
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1answer
72 views

Does the location of “main buttons” affect usability?

Here we have Meta Stack Exchange: The "Ask Question" button is part of the "search results" group. Could this possible confuse users? Should site-wide "main" buttons always be placed on the header ...
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1answer
42 views

Saving Video on Mobile - Hide or Show Video while saving it?

Quick and short question. I'm building iOS Video Editor app. Within the Video Edit Screen I'm placing a "Save button" so the user can press Save quickly. Do you think: 1) I should place the "...
1
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4answers
144 views

User Expectations - Changing the country, currency and language to reflect their locale

Scenario: You're a customer from Germany, and you've landed on the UK, mobile, version of a website. You've discovered that within the main menu, you can change three things - country, currency and ...
0
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1answer
39 views

How to ensure user has lifted up the phone to eye-level?

We are creating an app wherein we need to detect that the person has lifted the phone up to eye-level. Something like this photo below: We were thinking to use the camera to detect the face (as in a ...
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1answer
46 views

What should I do to get user know about scrollable content in the project/course

The project I am making has tables in it. I am working on responsive now. Big tables that do not fit in a small device, I have given them vertical scroll. So my tables look like this in desktop and ...
2
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1answer
39 views

Mobile video selection for editing - with or without preview?

We are creating a mobile video editing app for iOS. When user opens the app he (obviously) needs to select the video he wants to edit. We couldn't agree on what experience will work better - with ...
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1answer
283 views

What is a good UX for a Single Select Dropdown with an All option?

I saw Should multi-select dropdown/box have an "all" option? but it is different. This is for a Web UX. EDIT: This is a form that generates a report. The user chooses from a list of "...
3
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1answer
92 views

Banking - What are the reasons for not giving Menu options in Transfer flow

In Banking - Is it a good idea to give menu option during the transaction (Money transfer) flow? etc.. If yes - My concern is that user may feel that transaction data would be stored and may feel in-...
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3answers
99 views

Should I use bulk action or allow individual actions on the Dashboard?

On the dashboard, I have an "Actions Required" section. I would like some feedback about user behaviour when being affected by length of time and number of items to manage. In the "Actions Required" ...
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2answers
105 views

Make users understand a deep link is both for download and in app use

I am using deep links in my app for joining to a group,and are the main way for it. I have worked hard to make the links redirect to store if app is not installed and if installed join the user to the ...
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0answers
76 views

What alternative would you recommend to this dropdown?

I working at a SU that analyzes soccer matches. I'm designing a chart in which one can select a target (be it the ball, team, group or player), and then select which metric he'd like to see of that ...
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1answer
46 views

How important are avatars/profile images in the context of social feedback?

How important are avatars/profile images in the context of social feedback or inticing behavior as opposed to just the name of a user or an abstract avatar? Specifically, in the case of consumer ...
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2answers
141 views

Users' attention to minimized video

We do know autoplaying videos is bad. When users arrive at a webpage, they don’t appreciate being surprised by video or audio content that begins playing without their consent. Video, and the ...
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2answers
83 views

Unsubscribe/Email Preferences

There are several approaches I see out there when it comes to email/notification/messaging preferences. My question is what approaches and features are most useful? Specify preference as to the type ...
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2answers
128 views

Does .org really makes your visitor trust you more than .com?

I'm currently launching a new storytelling community, which its goal isn't targeted as making profit. Should we use .com or .org? Talking beside buying both, I prefer .org since we're a community ...
2
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2answers
107 views

How long should a swipe action be to open a sidebar?

How long/quick should a left or right movement be in order to indicate it's a swipe rather than user scrolling the page? I was thinking, if user isn't scrolling in the y axis and performed touch ...
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1answer
51 views

Effect of fuzzy images/text on the user

My logic in my head is saying if a page contains fuzzy/pixelated images or text then this will put an element of distrust in the users head. This can occur from designers or developers using an image ...
2
votes
3answers
100 views

Reminder notification for subscription renewal

I am designing a paid monthly subscription feature (happens through PayPal only for now) that also allows users to cancel this subscription whenever they need. Is a renewal reminder a good idea to ...
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0answers
86 views

Web push notifications - best practice to obtain user consent?

I'm thinking about the idea of creating web push notifications for a website, which should serve as a re-targeting method. I'm not even sure what kind of developer I should take for this task, and ...
3
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4answers
185 views

Behavior of the search icon in the search box

I have a search box with a search icon at the right to let users know they can type to search. I implement the instant search so the result will show right below the search box. But I not sure what ...
2
votes
1answer
192 views

Combining Fitts' law with Hick's law

I'm working through a textbook and got stumped on this particular question: Use Hicks’ and Fitt’s Laws to derive an expression for the time for a user to select an item in a menu where b is the ...
1
vote
1answer
69 views

How to let users know special functionality of a component you created?

Lets say i create a grid view. The users are not technical and are higher ups so they dont have time to read documentation(or just lazy). I have implemented copy and paste functionality in this grid ...
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0answers
94 views

Building UX Personas - Identifying User Behaviour

I am working on building some User Personas for my company. Using a mixture of Analytics and internal data, I am trying to identify behavioral trends. From the data I've noticed only 1 minor trend. ...
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2answers
160 views

How to make users feel comfortable signing/authorizing legal documents online?

I'm struggling to find UI/UX examples where the user is prompted to click a button and do something legally binding or something very significant and important - such as sign a contract, agree to loan,...
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4answers
111 views

What is the best approach to search when offline?

The mobile application has a search catalogue feature. Every search is sent to the server, and there are no local search results. This means that when the user's mobile device is offline or in ...
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0answers
85 views

Best approach for Data table with pagination and autorefresh

I wat a tip for my situation: I have a Data table with a lot of registers and this data table is auto refreshing in every 5 seconds. This data table also has a pagination, so if I navigate between the ...
2
votes
3answers
155 views

Maps - Advanced Search

So here's an interesting one. The product is: imagine google maps, we map all places, but places change throughout time. As place names and borders change, we are collecting data on historical places. ...
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3answers
86 views

Post-Order Review Experience

For a food ordering mobile app, looking to obtain user feedback on the order collection experience, and trying to determine the best time/place to ask for this in the app. The app requires users to ...
7
votes
3answers
757 views

How long should a toast message with 'undo' appear?

In our application, the user can make small changes, such as deleting a chart from a report. When they delete an item, a toast notification appears to say "Chart 2 was deleted successfully. Undo?" ...
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1answer
51 views

What are the pros & cons of top-level country domains (CCTLDs) vs language/region subdirectories

I'm working as UX Director for a client, and we need a little consultation/advice on the advantages/disadvantages of Multiple top-level country domains (www.website.co.uk and www.website.nl). vs Sub-...
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3answers
472 views

Options for User Type Name between business and client

My first post here, still trying to get how to make a good question because most of the answers are a little subjective. anyway. I'm having a issue close to this others, but none of the others has a ...
2
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2answers
146 views

Should we lock UI?

Traditionally, a rule of thumb for designing a responsive UI is that the UI should never lock up. However, with some record editing patterns, allowing the user to edit what's on screen is pointless ...