Stack Exchange Network

Stack Exchange network consists of 175 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.

Visit Stack Exchange

Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

181
votes
13answers
16k views

Why shouldn't we use words such as 'here' and 'this' in textlinks?

Over the years of surfing on the web I have found numerous examples of people saying that you shouldn't use the word "here" in a textlink etc. Personally I like the idea of using the word, because it ...
28
votes
5answers
5k views

Should I use country flags in language selection fields?

My users can create content in different languages, and I need to provide an option to choose the language when they enter new content. Right now there are only 5 languages (en, fr, de, pt, es), and ...
90
votes
2answers
28k views

Why is Google using a (new) 2 step Gmail sign in process?

I am not asking about the two factor authentication process where the user needs to enter both a password and a one-time-password. Gmail recently (I don't know from when exactly) changed their login ...
25
votes
7answers
2k views

Are hover menus in headers easy to use?

Do users find it easy to use headers/menus like the one displayed below?
28
votes
7answers
7k views

Greyed-Out vs Invisible

What is a good criterion or rule-of-thumb for determining when a control should be greyed-out and when should it be completely invisible?
53
votes
10answers
5k views

What is the best way to inspire users to choose strong password?

Most of the users use weak passwords. They may use weak passwords even for services where they store sensitive information. I think it's because they don't believe that their password may be guessed/...
22
votes
9answers
2k views

How can you make a user experience addictive? [closed]

What factors and techniques contribute to making a user experience addictive? I ask this in the context of websites, games and other software. What makes people want to keep coming back for more?
75
votes
11answers
20k views

Should users be allowed to use any special character they want when creating a password?

I came across a number of login configuration settings where there is a list of allowable special characters and was wondering: Does this limitation cater for a specific security or usability need? ...
30
votes
3answers
4k views

What to do when a page's content doesn't fill up enough of a fixed area?

An application has a fixed size, i.e 800x600 px. However, a problem I often run in to is that the page's content isn't enough. It's simply too little content on a big area. Consider the mockup below, ...
49
votes
6answers
21k views

What's the point of a “Read full story” button?

I've noticed a lot of news websites, particularly on mobile, sometimes will cut off their story with a button you have to click to see the rest of it. I can understand why they'd do this if they ...
31
votes
8answers
4k views

Do people actually use tooltips?

I know I use them, and my peers use them, but how much does the average user actually use tooltips to figure out functionality?
21
votes
5answers
6k views

When is a right-handed navigation sidebar appropriate?

When is a right-handed sidebar for navigation a good choice? If possible, I would like some examples where it has been used, such as this sidebar from Google's official blog.
5
votes
1answer
1k views

How do interstitial ads impact site UX?

(Spawned by How should Ad splash pages be handled for those with ads disabled?) Has any data been published on the impact of interstitial (whole page ads between content) on the user's experience? Is ...
215
votes
11answers
46k views

Why do users click randomly and rapidly when an application hangs?

This question came to me when I witnessed a collegue's behaviour on an application freezing due to a large operation. And it's something I've certainly done myself. An app freezes for more than a ...
33
votes
6answers
8k views

Activation email message optimization

I've got a site (e.g FooBar) and 1 out of 2 users registering never activate their account (via clicking on an email link) so I'm trying to improve this. The flow is pretty standard: user lands on ...
32
votes
7answers
4k views

How patient are users at wait dialogs?

What is the length of time the average user will wait at a wait indicator (i.e. a spinning circle, beach-ball-of-death, egg-timer) before they think something has gone wrong? If anybody can point to ...
40
votes
5answers
6k views

Does a password strength indicator increase password strength?

Just browsing the internet, I saw a password strength indicator on a sign up, and I realized that I personally didn't care. Does anyone know if, on average, password strength indicators increase the ...
64
votes
8answers
31k views

Why is Google's “I'm Feeling Lucky” button still next to the search bar?

I'm sure that Google must put a lot of thought into the display of its homepage. With such a minimalistic design, every element matters. So what's up with the "I'm feeling lucky" button? Why is ...
26
votes
16answers
8k views

Should personal data be asked at the beginning or end of an online survey

Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details? My intuition says putting it at the end will yield ...
37
votes
4answers
3k views

Where should the GUI light source come from?

I know that historically the light source on GUIs is in the upper left, casting a shadow on the bottom-right of buttons and the upper left of fields. Now, I see some places (like Apple) use a top ...
24
votes
8answers
2k views

Styling labels as links to “trick” users into hovering over it?

The title alone would probably result in a chanting "NO!" as the popular answer, but please let me elaborate. Background We have a table of items that represent something. Each item can hold one to ...
3
votes
1answer
1k views

Loading Times / Breaking points

We all know that a user is not going to wait forever for a website to load. Given there are certain factors and circumstances that can apply to this, is there a breakdown of users stages/breaking ...
32
votes
5answers
3k views

Is database too technical a term for user?

Are these terms 'Database', 'Record', 'Table', 'Field', 'Row', and 'Column' too technical (or even relevant) for a normal online banking application user, especially when talking to a customer service ...
19
votes
6answers
2k views

Why do users erase all the password when they hit one wrong key, instead of just the last wrong character?

We login to applications almost every day. The password is stored in our fingers, as an automated process (if they have used it long enough). When users realize they have entered a wrong character (...
20
votes
4answers
1k views

Should users be directed to a 404 page or a landing page?

We have two pages. One is a landing page, given by the route /region. The other is a detail page for a particular region, given by the route /region/summary/{id}. The landing page is the normal way by ...
13
votes
3answers
1k views

Opt-ins versus opt-outs in forms - does nobody else care?

Whilst filling out a form on the Royal Mail site this morning, I came across this heresy of form design: the self-negating checkbox... This required careful (re)reading to ensure that: I was ...
3
votes
1answer
2k views

Search auto complete / suggestions usage

Does anybody have any statistics as to how many people end up selecting an auto-suggestion versus typing their own search phrase when performing a search online with auto-suggestion capabilities? (...
2
votes
1answer
293 views

Capturing UX using Factorial vignette studies

I am wondering if anyone has attempted to use Factorial vignette studies e.g., constant variable value vignettes or contrastive vignette techniques to explore UX for futuristic systems. I am looking ...
1
vote
1answer
178 views

Website home page design when there are multiple audiences

I am in the process of creating a website which has two distinct audiences - in my case consumers and retailers. When I first started the process just a few weeks ago I had followed the then model ...
17
votes
4answers
3k views

How can the classic footer elements be integrated into an infinite scrolling layout?

Infinite Scrolling is a fairly new and effective way to display practically infinite amounts of data in a user's window, but one page element simply does not suit itself to this method; the footer. A ...
11
votes
4answers
475 views

Getting the real name of an user

Currently, when registering on my site, users are presented with a first name field and a lastname field (plus an email and password field as usual). My reasoning behind this was to encourage users to ...
8
votes
6answers
595 views

How many social buttons?

There are millions of social networks out there. Of the top popular ones, like Google+, Facebook, LinkedIn, Twitter etc., Q: How many, in numbers, should be put up at all? UPDATE: Organization ...
7
votes
3answers
2k views

How to better name modal buttons “Cancel Request” (submit), “Cancel” (cancel)? [duplicate]

One modal-box asks the user wether they want to really cancel the request. Now there are two buttons (submit) and (cancel), but how to best name them? All other modals use text like "proceed" (submit) ...
4
votes
3answers
2k views

Pan/zoom/select in multitouch

I'm currently working on creating a tablet-compatible version of an application. First off, I know that the worst thing to do is to try and shoe-horn in a bad implementation of multi-touch into an ...
4
votes
5answers
571 views

User research without access to the users

I wonder what should I do as UXUI designer when I have a project where unfortunately I do not have access to possibles final users but I really need to do a user research in order to start building my ...
2
votes
1answer
288 views

Should previously opened submenu collapse automatically upon opening a new sibling?

I have a web application with a left menu where each item can have sub-menus within it,similar to this example : Now,if I am under a particular menu and then I navigate to another menu item what ...
1
vote
2answers
217 views

How can I showcase my user research in an UX portfolio?

I'm a beginning in a UX field and currently building up my portfolio. In portfolio projects how do I include the research element of the UX process when I have no money to spend on formal UX research? ...
1
vote
2answers
526 views

Use of a Dialog box on Material Design

I'm designing a web app but can't reveal its name and its main function so let's see how this could be explained. In this app there's a type of user that have the power to Add and Remove Team Members ...
7
votes
3answers
492 views

Where should I display 'free shipping if payment by debit card'?

I've been working on an e-commerce website, and the stakeholders want to add the following text: 'free shipping if payment by debit card'. Where should I display this on the website? I think the most ...
5
votes
5answers
289 views

How does a CCTLD affect user behavior?

I'm in the process of consolidating several sites into one. Content that previously lived at http://example.co.uk/ will now live at http://example.com/uk/, content from http://example.fr/ will move to ...
4
votes
3answers
512 views

Is offering more than one openid/social-sign-in option a good idea?

Lots of sites nowadays offer the option to log in via Google, Facebook, LinkedIn and so on, and sometimes a standard username/password option as well. While this goes a long way toward helping users ...
3
votes
3answers
843 views

Should I use customized social buttons

I am facing a cornelian choice. Should I use custom social sharing buttons for UI consistency or should I keep them original for better recognition ?
82
votes
14answers
11k views

Should you concede to user demands that seem clearly inferior?

Currently working on a ground-up (not just the UI) reimplementation of a whole, existing system. Because it's internal we've been able to work with its existing users during the process, and get their ...
34
votes
2answers
9k views

Best practices for UI that introduces new users

I'm working on an onboarding UI to help new users get familiar our platform and I was thinking about some good ways to implement it. From what I have come across so far, it seems that many interfaces ...
68
votes
4answers
13k views

Is there any research showing whether relative or absolute times are easier for humans to read?

I would like to know about the time format which is used by Facebook - relative times such as "2 hours ago", rather than absolute times such as "13:35". Is there any research about which time format ...
90
votes
18answers
11k views

Are age verification banners effective?

I'm curious as to whether or not these Age Verification banners that appear on some sites are really "effective". That is to say, do these really help to deter/prevent users that are underage from ...
53
votes
15answers
19k views

Why don’t we remove door handles and let doors open both ways (inwards, outwards)?

In browsing the site today, I came across a question about doors somewhat related to something I’ve been wondering for a LONG LONG time: Why don’t we remove all door handles and let doors open both ...
78
votes
12answers
13k views

Are people sick of logins?

If you have a website where users 90% of time only read and view content, but rarely post, like a blog, does it make sense to force a login? If I force the user to login to view some information, ...
54
votes
10answers
5k views

How to make a progress-speed bar more understandable?

I've just installed Windows 8 and noticed the brand new File copying dialog. When expanded, it shows the progress and the current transfer speed in one graph. However, the graph confuses me greatly. ...
55
votes
11answers
10k views

“Typocaptcha” - an alternative to CAPTCHA? [closed]

We all hate CAPTCHAs, but to some applications they're a necessary evil. Today I wondered if there's a better alternative we just haven't thought of yet. I considered the dilemma: how do you create ...