Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

0
votes
1answer
69 views

A ripple animation to make the user aware of a new or unknown feature

There's a UI technique I've previously seen on apps where a new feature or otherwise a feature unknown to the user has some kind of round ripple animation the size of a fingertip on it to indicate to ...
2
votes
2answers
98 views

Mobile website user behaviour - drop off

I'm trying to understand why users don't purchase products on mobile websites, but rather surf on the mobile web then drop off and only purchase on a desktop website. I know that I need to speak to ...
0
votes
2answers
90 views

Blocking duplicates vs penalizing duplicates

Consider a website where users can post house advertisements for free. Obviously, there should generally be one ad per address. If someone tries to create a duplicate for an address, then they are ...
15
votes
5answers
6k views

Why can I only close tabs to the right?

In both Chrome and Firefox I have the option the close the tabs to the right, but not to the left. Why is this? This seems like a somewhat ridiculous limitation to me.
0
votes
1answer
58 views

Save Search in session or database

I have a table with records. The user can search the table using a Search Dialog. Due to our design constraints, I cannot have the Search criterias as part of a sidebar. Main Screen: Search Dialog (...
1
vote
3answers
55 views

Whats a good way to let users manually switch between inbound and outbound travel content

Working on the ux for a inbound/outbound switch for a travel website that does tours in the asia region. They aim to 1st identify using IP address if the user is from the host country or heading to ...
2
votes
1answer
79 views

Limit my app usage to increase the download greed among users?

Not limiting the whole app as such but the most important feature. For example if I have 3 options x,y and z and Z being the most important, I could limit it's usage ? Like limiting option z to 1 ...
0
votes
0answers
39 views

Save field on enter press (textarea, text input) - what is the best approach

I'm building an application where I have a shopping list which has name and description. The name field is a text input and the description is a textarea. Currently, the Name and the Description can ...
1
vote
2answers
75 views

How to consolidate multiple versions of a download page into one?

I currently am building a bulk download page for my application, and am running into some problems designing the predictability of the main workflow for an end user. From this screen below (which ...
1
vote
2answers
72 views

Should the user be given an option to scan or read an article?

I am working on my portfolio website and I wanted to allow the user (colleague/recruiter) to either scan or read the case studies. How to I validate this feature?
4
votes
2answers
94 views

Kano Model and Faster Horses

I should probably mention one thing before I start: When judging if a solution is "right", I rather believe in seeing people's actual behaviour than asking them about it. Now let's move on to the ...
2
votes
2answers
66 views

Mobile on-boarding - Single page instructions instead of multiple paging

I'm building a mobile app where the user needs to copy link from a different app and only than open my app. My app detect the link when the user open the app and than he proceeds using it. The steps ...
7
votes
2answers
841 views

What is the rationale behind the way modern elevator dispatch systems are implemented?

There have been many elevator upgrade projects with the aim of saving energy and time for the managers and occupants of buildings. I suspect this has to do with the increase in height and volume of ...
-1
votes
0answers
31 views

Best way to present multiple signup options? [duplicate]

I am building a web application where users sign-up using their real name, phone number or email address, and a password. I'm building the form and right now, after a user enters their name , they ...
1
vote
1answer
27 views

Inferences you can make about users leveraging footer navigation vs main nav?

I am using FullStory to study some user behavior on some client sites and have noticed a trend in a few client sites where users will opt to use the links in the footer navigation over the main menu. ...
1
vote
5answers
207 views

Taking users from Offer's T&C page to Listing or Details page?

Case: In my e-commerce website/mobile-site/mobile-app, we run offers that are shown on PDP (Product Details page). These offers are a bit complicated and hence a detailed T&C page has been created ...
3
votes
2answers
277 views

Mobile “Clear Search History” Best Practice

I'm building an iOS app. Within the app my users are searching for other users. The searched users kept and show in a "Search History" list when there is not input inside the Search Bar. When the ...
3
votes
3answers
109 views

Help with an UI for credentials with restrict of 2 dependent fields

I am trying to change credentials UI where a user should insert username & password . The change will include another field called PEM which can be either an upload button or a dropzone. The ...
3
votes
3answers
173 views

How to prevent unsolicited user behavior on image radio button?

Below you can see a section from a booking system. In this section users should be able to select a staff to book and also call him when they need. However, we received feedback about that some users ...
1
vote
0answers
20 views

Links in content (ie box and cards) vs Navigation

I see a lot of discussion in UX circles about search VS browse. What I don't see a lot is any kind of testing or research on how soon people reach for the menu of a site, and whether different people ...
0
votes
2answers
47 views

Keep Data Pure During On-site User Observation

I am going to be running small on-site user observations for UX research for a mobile application that uses voice. I have never conducted a user observation session, I've read a lot of articles on ...
0
votes
3answers
342 views

UX to collect multiple forms in mobile application

In the current mobile web Application I am working with, there are multiple forms to be collected from users (10 forms) and each form looks similar to that in the image below What is the best UX for ...
5
votes
3answers
2k views

Logging (already registered) user through registration form?

In this scenario, Login and Registration form both have same fields: Email and Password. However both forms are on different pages. By default, Registration form is displayed when user lands up on ...
1
vote
1answer
35 views

Why people entering from category page goes to the homepage of my e-commerce as the second step of journey?

I'm trying to understand some data that I have on my hands. I intend to make a deep analysis but for this, I want to create a list of probable reasons that users take some actions. Then I can track ...
0
votes
2answers
247 views

In-page actions in an enterprise with general Save button

we are building an enterprise where the user can register/edit customers. Each customer has a lot of information which is separated in multiple tabs (up to 10). The enterprise has a general save/...
0
votes
1answer
49 views

Any recommended keyboard accessibility solution for user to navigation to the menu efficiently? [closed]

We have this top bar on the page and the menu is on the left. Every page has lots of content within it (could have 100+ tabbable elements). For screen users, they have shortcuts to invoke the ...
1
vote
1answer
98 views

How best to guide your users when you move a critical feature?

The users of my site start a single user journey via an entry point on the home page. We have trained them to do this, but since it is not the universal pattern and has monetary implications, we want ...
4
votes
6answers
294 views

Why do users misunderstand the recycle bin as archive?

Today I faced yet another user misusing the application's recycle bin as archive. When I offered him to empty it he went angry because he "always did so" and didn't want to lose his mails. The first ...
-1
votes
2answers
81 views

Making up user audience?

I understand that, for someone who’s just starting to put together a portfolio without any “real” projects under his belt, made up projects and scenarios are acceptable pieces of work to include. ...
1
vote
2answers
132 views

Usability and effectiveness of using a safety net to create a secure experience for the user

While going through the tutorial for Optimal Sort I saw this interesting message: Microsoft OneNote and Google Docs don't have save options, but Google Docs prompt users when changes are saved. It ...
1
vote
3answers
154 views

Showing item-level & order-level offers/promotions on Details page (PDP) &/or Cart page?

I have 2 types of offers (promotions) applicable on my eCommerce website: Item level offers (example: Item belongs to Brand XYZ. Buy any 2 items from brand XYZ to get 30% off) Order level offers (...
1
vote
1answer
54 views

Forgot Password typical use case

This is "inspired" (a crosspost?) by this question I asked on StackOverflow Meta: to my surprise it has been highly downvoted, so I'm asking here to you experts, if my "feel" is sharable or not. ...
0
votes
2answers
116 views

Make users understand a deep link is both for download and in app use

I am using deep links in my app for joining to a group,and are the main way for it. I have worked hard to make the links redirect to store if app is not installed and if installed join the user to the ...
0
votes
4answers
5k views

Error message for “Invalid Username”

As per "UX guidelines" what should be the error message for a dimmpley Login for having 2 basic fields "Username" & Password. So if a User Enter a username with "Space or special characters[,/<...
1
vote
1answer
102 views

Should the back button in a stepper be prominent?

I have a checkout page on my application that has two buttons, one to review the order, and one that goes back to the shopping cart. My product owner feels that the Back to Cart button needs to be ...
1
vote
1answer
63 views

Asking users how they heard about us

When is the best time to ask the user the question, "How did you hear about us?" We haven't fully decided how to best phrase this question, but how do you bring this up contextually to a user? We'd ...
3
votes
3answers
80 views

Should you show current state or the state it's about to change to for password visibility? [duplicate]

I'm exploring the idea of adding a hide/show icons for password visibility. I understand we can just use the words "hide" and "show", but if we were to use icons, should its current state be shown ...
10
votes
4answers
2k views

Does Captcha Really Affect UX?

From my own personal experience, I don't like CAPTCHA when filling a form, especially encountering unrecognizable picture or calculation-required one. When I submit some advises to the website, it's ...
7
votes
6answers
1k views

Better UI for exchanging blocks up and down

I have developed a UI as shown below: Now I want to add a functionality to this UI that if user wants to exchange positions of if and else if blocks, he must be able to do that. One option could be ...
3
votes
2answers
430 views

Captcha for Contact Us Form?

We currently have a Contact Us form on our web page (name, email, comment field), but our issue is that we consistently receive spam from it. The sender email changes each time and the text varies ...
0
votes
1answer
77 views

Tone of Voice when speaking to audience [closed]

Working on a new homepage for my site and my primary audience is developers. In my title I was planning on using something like... Helping </developers> achieve their potential The markup ...
4
votes
3answers
12k views

Defined used for the icon: three vertical dots

Is there a defined use(s) for the icon I have seen various uses for it, but I would like to know if there is a standard purpose for it - or if it can be used as a shortcut for any function needed ...
2
votes
1answer
120 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
1
vote
3answers
95 views

Better user experience when asked to input frequency of periodic event

So I am working on a form and one of the inputs have proved in user-testing to be somewhat problematic: We want to save the frequency of a periodic event, the event is how often a report is to be ...
6
votes
3answers
40k views

Speech Bubbles meaning

I am developing a toon story to illustrate my company's offerings. May be I'll use a landing page, or just create it on the home page. I have 3 actors in it, a cab driver, a bpo company owner and me....
11
votes
6answers
9k views

What is the difference between human factors and UX design?

I appreciate that this question might not have a well defined scope but i am hopping that providing a context might help. So consider the aviation industry ( often associated with Human factor) as an ...
1
vote
1answer
62 views

Best solution for deleting records

I'm working on a UI that contains thousands of records organized into folders. Users will have the ability to organize these folders - ie: Delete, Rename, Give Permissions to users, etc. I'm ...
5
votes
5answers
209 views

The Terms of Service lie, how do we fix it?

This issue we all face it, some abuse it and some can't find a way to fix it. The terms of service contain so much formal text in order to be recognized legally, we are aware that the user does not ...
4
votes
1answer
100 views

How to make content disappear when scrolling underneath the “header” area? Is there an example of this?

So I have a UX problem to solve - Here's an example of the issue: As you can see, the message steps are nested underneath the folder. In order to view all of them, you would have to scroll from ...
5
votes
6answers
727 views

Should every website have a dark mode? [closed]

Personally I love websites with dark mode. It doesn't matter whether it's day or night, I always use dark mode whenever I can. But when I build some websites myself, I feel like dark mode isn't a ...