Stack Exchange Network

Stack Exchange network consists of 175 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.

Visit Stack Exchange

Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

2
votes
5answers
117 views

Why do users misunderstand the recycle bin as archive?

Today I faced yet another user misusing the application's recycle bin as archive. When I offered him to empty it he went angry because he "always did so" and didn't want to lose his mails. The first ...
0
votes
4answers
4k views

Error message for “Invalid Username”

As per "UX guidelines" what should be the error message for a dimmpley Login for having 2 basic fields "Username" & Password. So if a User Enter a username with "Space or special characters[,/<...
0
votes
0answers
25 views

Save field on enter press (Textarea, input of text) -what is the best approach

I'm building an application where I have a shopping list which have name and description. The name field is an input field, type of text and description is a text area. Currently, we manage to ...
1
vote
2answers
39 views

How to prevent unsolicited user behavior on image radio button?

Below you can see a section from a booking system. In this section users should be able to select a staff to book and also call him when they need. However, we received feedback about that some users ...
1
vote
1answer
90 views

Should the back button in a stepper be prominent?

I have a checkout page on my application that has two buttons, one to review the order, and one that goes back to the shopping cart. My product owner feels that the Back to Cart button needs to be ...
0
votes
1answer
52 views

Asking users how they heard about us

When is the best time to ask the user the question, "How did you hear about us?" We haven't fully decided how to best phrase this question, but how do you bring this up contextually to a user? We'd ...
4
votes
3answers
72 views

Should you show current state or the state it's about to change to for password visibility? [duplicate]

I'm exploring the idea of adding a hide/show icons for password visibility. I understand we can just use the words "hide" and "show", but if we were to use icons, should its current state be shown ...
10
votes
4answers
2k views

Does Captcha Really Affect UX?

From my own personal experience, I don't like CAPTCHA when filling a form, especially encountering unrecognizable picture or calculation-required one. When I submit some advises to the website, it's ...
7
votes
6answers
1k views

Better UI for exchanging blocks up and down

I have developed a UI as shown below: Now I want to add a functionality to this UI that if user wants to exchange positions of if and else if blocks, he must be able to do that. One option could be ...
3
votes
2answers
426 views

Captcha for Contact Us Form?

We currently have a Contact Us form on our web page (name, email, comment field), but our issue is that we consistently receive spam from it. The sender email changes each time and the text varies ...
0
votes
0answers
51 views

What UX research methods and approaches would you recommend to use during early stage of product development?

Imagine that your company approaching new market in new country and need to figure out: - What’s the basic requirements for future product? - How to define future positioning of a product? - What the ...
0
votes
1answer
62 views

Tone of Voice when speaking to audience [closed]

Working on a new homepage for my site and my primary audience is developers. In my title I was planning on using something like... Helping </developers> achieve their potential The markup ...
0
votes
2answers
67 views

Making up user audience?

I understand that, for someone who’s just starting to put together a portfolio without any “real” projects under his belt, made up projects and scenarios are acceptable pieces of work to include. ...
0
votes
2answers
89 views

Does an Admin need to a reminder about other roles?

I'm working on a UI where a site Admin can add another user role. In the mean time, we're calling this new role, "Collaborator". The Collaborator is typically a freelancer the Admin adds to help ...
4
votes
3answers
10k views

Defined used for the icon: three vertical dots

Is there a defined use(s) for the icon I have seen various uses for it, but I would like to know if there is a standard purpose for it - or if it can be used as a shortcut for any function needed ...
1
vote
1answer
113 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
1
vote
3answers
87 views

Better user experience when asked to input frequency of periodic event

So I am working on a form and one of the inputs have proved in user-testing to be somewhat problematic: We want to save the frequency of a periodic event, the event is how often a report is to be ...
6
votes
3answers
40k views

Speech Bubbles meaning

I am developing a toon story to illustrate my company's offerings. May be I'll use a landing page, or just create it on the home page. I have 3 actors in it, a cab driver, a bpo company owner and me....
10
votes
6answers
9k views

What is the difference between human factors and UX design?

I appreciate that this question might not have a well defined scope but i am hopping that providing a context might help. So consider the aviation industry ( often associated with Human factor) as an ...
1
vote
1answer
42 views

Best solution for deleting records

I'm working on a UI that contains thousands of records organized into folders. Users will have the ability to organize these folders - ie: Delete, Rename, Give Permissions to users, etc. I'm ...
4
votes
5answers
203 views

The Terms of Service lie, how do we fix it?

This issue we all face it, some abuse it and some can't find a way to fix it. The terms of service contain so much formal text in order to be recognized legally, we are aware that the user does not ...
3
votes
1answer
98 views

How to make content disappear when scrolling underneath the “header” area? Is there an example of this?

So I have a UX problem to solve - Here's an example of the issue: As you can see, the message steps are nested underneath the folder. In order to view all of them, you would have to scroll from ...
4
votes
6answers
539 views

Should every website have a dark mode? [closed]

Personally I love websites with dark mode. It doesn't matter whether it's day or night, I always use dark mode whenever I can. But when I build some websites myself, I feel like dark mode isn't a ...
4
votes
3answers
309 views

Checkbox size of 'clickable' area on desktop

I'm wondering if there are any guidelines regarding the size of the 'clickable' area of a checkbox on desktop. I was having a discussion with our developer and when he is testing the product he ...
1
vote
0answers
117 views

Global object to apply to every page -or- Custom object

I have a site that allows users to create and share lists. Each page represents a different list. I'm adding a secondary list below which represents a shared or global list across all the user's pages....
6
votes
3answers
434 views

Why do browsers allow users to open more tabs than it is possible to manage for a good user experience?

It is not unusual these days to see someone on a browser application with so many tabs open that you can't even see the favicon. I remember when bookmarks were provided to help manage a large number ...
16
votes
5answers
1k views

Why is the “dislike” button going into extinction?

I've noticed that Facebook and now Google+ only have a "Like" (or +1) button, in spite of users wanting a "Dislike" button. This seems to be a bit of trend. Disqus also dropped their dislike vote - ...
1
vote
1answer
67 views

Button label and section title are same, which are next to each other

I got this question from one of my colleague which I did not realize at the time of wireframing. I have a button which says "Advanced Search" when you click on it, which shows/hide s section titled ...
0
votes
1answer
63 views

Behavior modification vs usability [closed]

I'm working on a project that has me a bit stumped. Thanks for any help you can provide! Background I'm working on the interface that is shown to a student before they take a quiz. Students are ...
5
votes
5answers
509 views

How to observe users without seeing confidential data

My team's application lets users share files in the cloud. It's a bit like Dropbox, but our product encrypts everything to ensure security and privacy. It's intended for business users who need to let ...
4
votes
2answers
2k views

How to best layout a table where one column has lots of text?

I have a table that has a couple of relatively short columns and one column witha long text. (See example at the bottom.) The idea is the user can scan through each entry for comparison. Now, in the ...
10
votes
4answers
641 views

Metro station stop design to prevent people from commiting suicide

How to design a metro train stop that would prevent people from endangering themselves by accessing the rails when a metro arrives (perhaps by implementing the design of special doors or elevators ...
0
votes
1answer
54 views

Studies on item selection behaviour? [closed]

I was wondering if there have been studies on the best practices for the behaviour of a card on selection. I'm in a disagreement with my frontend colleagues that on selection, a card should disappear ...
3
votes
2answers
169 views

Large Hover Menu/Navigation Menu - Categorically Bad UX?

Due to feedback from a handful of customers that did not understand what our menu icons meant, a hamburger icon was removed from our navigation menu, this hamburger icon was used to expand the ...
1
vote
4answers
206 views

An icon to tell users that a button opens a modal or popup

When a link on a page directs to an external link, we use an external link icon Ref: Should we tell users that a link or button will open in a new tab or window & how to do so? Is there a ...
4
votes
2answers
2k views

Should multi-select dropdown/box have an “all” option?

We have a situation where we have an optional "multiple select" box, that looks something like this: <select size="5" multiple="true"> ... </select> This select box allows you to select ...
-1
votes
3answers
88 views

Telling the user what to do in specific step of the form

I have a form in steps, The user should fill the required data in each step to be able to go to the next step and this is working fine. But there is a step that some users don't know what to do in ...
0
votes
0answers
61 views

Mouseover or shortcut with Google chrome extension -

I have created an extension that i try to improve. I'm not an expert at user experience that why i ask you if i'm doing it right or wrong. The extension works with google search engine. When you ...
1
vote
2answers
271 views

Should the paywalls of an app be easy to bypass?

While reading Medium, I got prompted with the you reached your reading limit, subscribe to read more paywall while trying to read an article. After opening the exact same page in a private window, the ...
1
vote
1answer
108 views

UX Registration unhappy path

Running through an issue with unhappy customers not completing registration needed for payment to be processed. We badge the nav bar for the user to notice that actions are needed to complete the ...
9
votes
4answers
3k views

How to document user interviews

What are the best practices to document interviews with users - do you just document the conclusions and take aways or do you do a full transcript or both?
0
votes
0answers
17 views

How do you come up with research objectives for an exploratory study?

Context: There is a very high level area of study 'E-commerce' and the brief says that I am supposed to redefine the UX. How do I identify key areas of focus for the research?
0
votes
2answers
234 views

In-page actions in an enterprise with general Save button

we are building an enterprise where the user can register/edit customers. Each customer has a lot of information which is separated in multiple tabs (up to 10). The enterprise has a general save/...
4
votes
7answers
618 views

Progress Indicator suggestions for multithreaded operations?

In the old version of our application, the operations performed during loading were sequential. We indicated progress by updating a single-line text string with the component that was being loaded. ...
0
votes
1answer
80 views

How best to guide your users when you move a critical feature?

The users of my site start a single user journey via an entry point on the home page. We have trained them to do this, but since it is not the universal pattern and has monetary implications, we want ...
1
vote
4answers
145 views

User Expectations - Changing the country, currency and language to reflect their locale

Scenario: You're a customer from Germany, and you've landed on the UK, mobile, version of a website. You've discovered that within the main menu, you can change three things - country, currency and ...
0
votes
1answer
53 views

When to use a filter that shows all by default when no filter is applied?

This has always been strange to me. On most ecommerce websites, they usually have a filter for something like colors. When the user sees the page for the first time, it shows all the colors. But none ...
1
vote
3answers
179 views

Should users be allowed to delete reviews?

We are debating whether or not we should allow users to delete their reviews. I am wondering what the best practice of what should be done here or any cons involved if possible. one thing I think ...
0
votes
4answers
190 views

Taking users from Offer's T&C page to Listing or Details page?

Case: In my e-commerce website/mobile-site/mobile-app, we run offers that are shown on PDP (Product Details page). These offers are a bit complicated and hence a detailed T&C page has been created ...
1
vote
3answers
144 views

Showing item-level & order-level offers/promotions on Details page (PDP) &/or Cart page?

I have 2 types of offers (promotions) applicable on my eCommerce website: Item level offers (example: Item belongs to Brand XYZ. Buy any 2 items from brand XYZ to get 30% off) Order level offers (...