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Questions tagged [usability]

The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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0answers
74 views

Website progress tracker [duplicate]

I’m working on an application that has multiple tasks that need to be completed in sequence (e.g. think placing your order with amazon). We have a progress bar at the top of the web page which shows ...
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1answer
54 views

How to prevent users from circumventing a form?

I have a multi step form which starts with a question. If the user says No, they are taken to a screen instructing them to call in (since the system cannot process No answers). If the users say Yes, ...
2
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2answers
69 views

How to represent an initial unpopulated value?

What is considered a feasible representation of a value that has yet to be loaded? Would something such as the -- placeholder be sufficient or is there something else that is better suited / widely ...
5
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2answers
132 views

In a survey, will the color of the thumbs for choices bias the responses?

Many companies add satisfaction surveys to their emails and thank you pages. In the case of a thumbs up/thumbs down survey, is it smart to use color to increase the amount of responses? I see two ...
1
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1answer
104 views

How best to guide your users when you move a critical feature?

The users of my site start a single user journey via an entry point on the home page. We have trained them to do this, but since it is not the universal pattern and has monetary implications, we want ...
4
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3answers
2k views

Amazon's Website Search Bar

Before After Did you notice the change in the results being shown in the drop-down? In the first image, only last words are highlighted in bold but in case of the second image the moment user keys ...
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2answers
125 views

For an unknown number, what text should I put to make it clear that data is missing?

I have a number that takes in the user inputed start time of a task, and the user inputed end time of a task, and uses that to calculate how long a task took. Say, a user schedules a task, but doesn'...
2
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2answers
118 views

Formative Usability Testing - Script

I'm running my first real usability test. I am doing this for an internal, enterprise application that will eventually be offered as a SasS. I've recruited a small user group which literally account ...
5
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2answers
188 views

Redundant buttons on empty state

For empty state screen, which option is better? Option 1: Have two identical buttons, one in the normal place (next to heading), and one next to the text that explains what should the user do pros: ...
0
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1answer
92 views

Creating a customer journey map from persona

I was asked to create personas and customer journey map using analytical data and other online data (Without talking to the actual customers). So, I created a few buyer personas based on some data (...
0
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1answer
163 views

Weekly Report UI form: choice of multi select controls

I am working on a report feature that requires the ability to allow the user to set a frequency for reports to be sent. In this case I am working on the weekly frequency. Currently we are looking at ...
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1answer
94 views

Is there a name for X Day of the month?

Im working on a form for a feature for a report that can have its frequency scheduled set by the user. One of the requests from our product owner is that the user is able to set frequency by a monthly ...
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3answers
111 views

Is the noun “Trigger” a trigger-word to avoid?

In the document model for a rich messaging experience, my internal model is a hierarchy of Scenes and Nodes on them, with attached Triggers that invoke Actions. I'm exposing that hierarchy in a tree-...
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1answer
120 views

Affordability for clicking

I'm making a screen for a charging station for a IOT device. The screen displays charging status, and that will be a functionality initially. Moving forward it will have more functionalities such as ...
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2answers
90 views

Need Advice - One website with “bilingual” (Spanish/English) languages

I need some accessibility and usability advice for a website. I am a designer volunteering for a non-profit and is my team (product manager and three developers). I am working on a site where my ...
1
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1answer
68 views

User uploaded header image standards

We are working on an app where users can create their own page and then upload a header image sized ~ 1344 x 420 px. Over the image there will be some text imported from the database like title and ...
0
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1answer
56 views

What is the name of the pattern where you set state data before async calls finish?

So the aforementioned pattern would be something like this: User submits form Page immediately updates to show new entered data, with no page loader or wait time If there is a problem with the async ...
0
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1answer
393 views

UX Design for a range slider which is optional

I have a range slider field (to select age range) which is an optional field. I'm trying to make the UX as smooth as possible but there are a few things that I'm super confused about. As this is an ...
1
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1answer
128 views

How is the UX principle called that the user should know in what state the system is?

I know there is a term in UX to describe the situation where the user is aware of the state of the system (or lack of it). For example when filling a form, after clicking Save, and user has not a way ...
5
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2answers
133 views

User experience issues when the order of content changes?

I'm working on an iOS project for users with age 55+ years who have not to much experience in using mobile devices. I have around 8 tiles with information to show the user. (Scroll View) By time ...
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2answers
66 views

iOS App with two states and mostly different content categories

I’m working on a medical iOS app for university. Our users are usually 55+ years. I’m currently struggling with the navigation flow of the app. We basically have two states, pre and post-surgery. ...
0
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1answer
55 views

I know the carousel using is not user friendly but are Instagram stories different? [closed]

I know the carousel using is not user-friendly but why Instagram stories working like hell? It's a similar component. It has a lot of usability issues. When we use stories we don't know what we'll see....
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2answers
1k views

Is it still a good practice to use coach marks?

I was presented with the question should the mobile app use coach marks or not? It's not a very difficult app, and I think users don't have a lot of problems using it. But do users value the little ...
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2answers
104 views

How to deal with official country names which aren't understood by users?

We are using https://github.com/umpirsky/country-list to populate our list of countries in our product. According to some comments I could find (https://github.com/umpirsky/country-list/issues/82), it'...
3
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3answers
436 views

Single Page Application - In-app New Tabs

I have a table of items and when I click on an item, the details open in the same view. So, to view another item, I need to go back and click on another one. To avoid the back and forth, I want to ...
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2answers
117 views

Using switch to update the choice

I am working on a mobile app which has an update settings page. For one of the settings, values can be entered either using UI1 or UI2 (2 different ways) By default, UI1 is displayed, as it is ...
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2answers
44 views

Best use of checkbox and question formulation

These two forms yield the same result in my database. Which one of these two "setups" would you consider the most elegant and/or correct way of asking whether people would like to be contacted by SMS ...
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2answers
325 views

How to handle filtering on columns of a table?

I am currently working on a pretty complex (and convoluted, I'll admit) table in terms of filtering. One of the options for filtering allows the user to filter on an item that is displayed as a column ...
5
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1answer
157 views

Are shoelaces replaceable by more usable alternatives? If so why are they still so common?

Compared to alternatives like velcro (which have been around for quite some time) or mechanisms that allow you to tighten shoes with a twisting mechanism (as seen on some of the football boots), ...
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2answers
73 views

Is it right convention to put tabular view in the pop up

In our modal we need to showcase two options.To delete and edit the projects. Just wanna know if it is right convention to show tabular view in the pop up modal.
2
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2answers
704 views

OTP Verification - Which approach will lead to better and consistent UX? (Screenshot included)

I'm designing a screen for OTP verification. The design looks similar to this. Taken from here My questions are, Should I auto-verify the OTP when the user has entered all the 6 digits or Should ...
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3answers
119 views

Dynamic home screen, looking for a better solution

I really didn't know how to name this question. The problem is that our app should show a different home/start screen depending on the state the user is (Searching for a job/ inside of a recruitment ...
0
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2answers
274 views

Breadcrumbs - vertical or horizontal?

I am planning to keep breadcrumb in my project. Which one is a good approach: Keeping in vertical or in horizontal form? What are the pros and cons?
0
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1answer
271 views

Where to put a search filter checkbox left or right side?

I have a search filters design for an eCommerce website, I wonder where should I put the checkbox of each filter? Any suggestion in terms of the usability and user experience?
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2answers
62 views

Is using iOS' 3D Touch in apps bad for usability?

Have there been any usability studies on iOS 3D/Force touch with less tech-savvy users? I've casually observed older people having issues with 3d touch using apps. They tend to press hard and long ...
1
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2answers
162 views

Correct way to display row name/label

I want to display label (or name) for second row in a table so users know about what that row contains, please see image. Please note: On left there is another grid, thus adding name/label for the ...
0
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2answers
233 views

Videos on hero / banner and usability concerns: should I place it or not?

Should I place videos in lieu of a hero image, within the box below the header and main menu? Please note: no autoplay videos for sure, just a big image taken from inside the video with the ...
1
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1answer
85 views

Password Recovery in Modal or New Page [closed]

What are the advantages/disadvantages of using a popup password recovery vs a new page?
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2answers
220 views

How to properly communicate admission form on website?

We are struggling with a returning issue for a webpage I am designing. I work on a university’s admissions portal for upcoming students. It is difficult to explain the exact criteria for why students ...
1
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1answer
118 views

Stacked Bar Chart Movement User Experience

I have three friends Bob, Sam, and Maya. We all deposit some of our pocket money together to the electronic wallet. On tough time we can move money from each other accounts as Bob can transfer money ...
2
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1answer
84 views

General design principle to assist functionality but be out of your way

I don't have the language to even ask this question appropriately. I am designing a spec for a design of a UI that will assist the functionality of another device. I'd like to state in words that a ...
1
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4answers
168 views

Is this a good concept: “Select one or multiple items using checkboxes and use a radio button to select all”?

We have found a component on a website* with a selection that works like this: There's a radio button All. There are multiple checkboxes, one for each value. It's possible to select one ore more of ...
4
votes
2answers
258 views

Why is this text, that fails WCAG accessibility guidelines, subjectively easier to read than text that passes?

A The smaller text here passes WCAG 2.0 contrast accessibility AA guidelines. B The smaller text here fails WCAG 2.0 contrast accessibility AA guidelines. In a usability study comparing the images ...
2
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4answers
197 views

Does retyping an email to confirm really mitigate errors?

I've seen a lot of sites ask for email confirmation on the page, mostly by retyping the same email. Does this reduce error rates or just infuriate users and what are the best ways to reduce errors ...
8
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2answers
258 views

Direct users to use a physical button

I'm designing a touch screen user interface to control a physical robot. The interface also includes physical buttons, similar to how a cell phone has touch screen elements and physical home buttons, ...
0
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2answers
231 views

What is the best way to display a destructive action on this component?

The final assignment from my course is to create a mobile application similar to AnkiDroid where the user can create flashcards to study. I'm not sure about how to display a destructive action on the ...
9
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3answers
164 views

Standard font size for non-Latin scripts

For Latin fonts you typically see anywhere from 12-16px for the main body of text. Medium.com has 21px for article body text which is larger than most. GitHub has 12px for code. Twitter has 14px for ...
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2answers
139 views

Are Sticky Posts Good UX?

We've all seen sticky topics in online forums - a post which is forcibly stuck to the top of the list by the author(or moderators) of said post. Example: I have a case now whereby we have an ...
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2answers
140 views

Need examples of applications similar to TurboTax [closed]

I'm currently working through an application very similar to how TurboTax functions. I have a paper form that needs to be entered by users into my application (see example" https://www.cms.gov/...
2
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0answers
82 views

Email client: why is the “Send” button always next to the other buttons? [closed]

In the vast majority of email clients I've seen (Outlook, but also Web mails like outlook.com or GMail), the "Send" button is always next to danger zone where the user often clicks. The worst example ...