Questions tagged [usability]

The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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3answers
107 views

Should keyboard suggestion bar be enabled when typing password?

Some apps have keyboards suggestion bar, like on the picture below, enabled on password fields. Is it a good UX or security practice to have suggestions while typing existing or creating a new ...
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2answers
99 views

Best way to display a lot of schools information on a single webpage?

I'm a front end developer and I need a page to display information about all schools in my city (52). I tried using Bootstrap Cards and an input where the user will type and the cards bellow will be ...
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1answer
139 views

Task completion rate increased from 53% to 73% but still under the standard average of 78%

A tree testing conducted for a website navigation and the result was 53% then, we redesigned the information architecture and produced a new tree testing with the new navigation. The result improved ...
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6answers
905 views

Expandable rows, quick view or modal to show a big section with details for a row in a table?

I have a table and in the first version of the implementation, I had expandable rows with info. In the new version, the client wants expandable sections in the section expanded because it is a lot of ...
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3answers
268 views

Why doesn't Windows tell me which program / process is using that specific file I want to delete [closed]

Most of you should already at some point experienced this when using the Windows operating system: You want to delete a folder, Windows will gladly delete every file except that one file which is used ...
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1answer
60 views

Studies on item selection behaviour? [closed]

I was wondering if there have been studies on the best practices for the behaviour of a card on selection. I'm in a disagreement with my frontend colleagues that on selection, a card should disappear ...
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1answer
44 views

Concise points: how to offer extra information [closed]

A friend of mine made a site which lists pointers for teachers at regular schools who have one or more deaf children in their class. These are clear, concise, one-sentence "Do's" with regard to ...
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2answers
73 views

Changing emotions when a user going to unsubscribe newsletter? Is it good practice?

Is that a good idea to make a response regarding user actions like this one? When user about to unsubscribe changing the face to sad and when click cancel makes face happier. Is it good practice? ...
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2answers
118 views

Should users be shown a login page or the same page they were in after their session timer expires?

Currently I am designing a security product for which the session timer is 15 mins after you will be logged out. Should I a) Show the user a small modal which says they have been logged out b) Show ...
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1answer
62 views

Checkout button in searchbar or not

I'm making a UI for a webshop for internal users. They're using our site for placing their orders for their store. Because they know what to search for, their search queries are very precise. My ...
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1answer
87 views

Multiple tables on a page displaying only the header row when empty, developer does not want to change implementation

There is a page in a system I'm working on, that deals with user permissions regarding the current item being viewed. There are 4 groups that people can be added to. When creating a new item, you need ...
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3answers
62 views

What is the best way to statistically analyze a score system and number of steps for users?

I'm trying to analyze two measurements, the number of steps it takes the user to complete a task on a website, and a ranking rubric of 1 - 3 (1 is simple and 3 is considered difficult) for each step ...
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1answer
156 views

Why are there two checkboxes for 1 state selection?

Those permissions could be handled only with one checkbox. Checked - allowed, unchecked - Full Control denied, for example. Why two checkboxes, not one? Also why not radio buttons?
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2answers
350 views

Should the paywalls of an app be easy to bypass?

While reading Medium, I got prompted with the you reached your reading limit, subscribe to read more paywall while trying to read an article. After opening the exact same page in a private window, the ...
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2answers
84 views

Is it an inconvenience if my installation script requires a lot of reboots?

I'm writing a shell script that automatically installs some drivers and programs that depend on each other sequentially, which are required to run the main application. After each successful ...
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1answer
126 views

How do you approach orientation in iOS and Android?

To anyone who has participated in the creation of a mobile app I have a question: Was it designed/planned for both portrait and landscape? If not: Why? Did you discuss this with your team? What was ...
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1answer
57 views

SUS evaluation on the same system but different sections and participants

Would it be okay to use 2 SUS scores to come up with a single score in the case I explain below: I conducted a user testing for a banking mobile app, the app under investigation has lots of tasks ...
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1answer
65 views

What is the best way to show eshop products inside a blog article?

I am having troubles with placing multiple eshop products into / near a picture that is in an article on the supporting blog. These products are related to the content in the picture (e.g picture of ...
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4answers
872 views

Best practice for selecting a recurring event?

I need to allow users to set the frequency with which they would like for a certain task to occur (example- every X days/week/month/year). So far, what I've come up with is an input box and a drop ...
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1answer
169 views

Displaying Filters in search

I have business roles as a group of check boxes and based on selection of this group system will show Business activity. Is there any alternate way to show Business Activity on selection of Business ...
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2answers
87 views

UX metrics categories for a web app

We want to start using metrics to help drive design improvements. I like to tackle things from a high level down approach and I am trying to find some categories of metrics for web apps but not have ...
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2answers
433 views

Modal or new Page for product description?

I have a question it's kind of research and I have researched a few before posting but I want direct pros and cons for my concerns thus I am posting this question here. I have a page which has a sort ...
4
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1answer
2k views

on-screen keyboard covers input field

Are there best practices for forms with HTML input elements when they must be used on a mobile device? On my in-development web application, when running on an Android phone, the input field is often ...
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2answers
85 views

Which indicator is more understandable?

Which indication of "high" level is more understandable? For example, when users sees an indicator (v2) on the humidifier that was launched for the first time is he going to think that sensor hasn't ...
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1answer
132 views

When to use a filter that shows all by default when no filter is applied?

This has always been strange to me. On most ecommerce websites, they usually have a filter for something like colors. When the user sees the page for the first time, it shows all the colors. But none ...
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1answer
162 views

How do I show the selected items in an easier manner in this dropdown

I have a dropdown with checkboxes as items. HERE is the working example I let people select multiple options from this after they search for it One problem I notice is that it is not immediately ...
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3answers
133 views

Best practices for using check mark or X to fill out an attendance sheet

Part of my duties at my job are to take meeting minutes, which are then uploaded and shared within the Organization and throughout the State. The previous tech writer made a hard-to-read table, where ...
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1answer
92 views

Ambiguous chevron styles in an expander

I've begun to notice that a lot of apps have opted to use a right arrow chevron on the right edge of the header. However, I am used to seeing it to indicate that it will transition to a different ...
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1answer
41 views

How to overlap Menu title?

I have a question about availability for menu title, sidenav title and title in context area. Which of them is needed to remove to provide good readability. P.S. sorry for other words in russian ) ?
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3answers
493 views

Is it best to open all external references in new tabs by default?

In my security webapp chausies.xyz/encrypt, I have the main webapp without any clutter for the general user, and then, at the bottom of the page, I list a bunch of external security references in case ...
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1answer
104 views

I made a minimalist webapp for public-key encryption. How can these problems with its UI/UX be addressed? [closed]

chausies.xyz/encrypt I probably don't know the first thing about UI design, so I wanted to get some more expert input. Forgive me if this is an inappropriate question to ask here. Half of my ...
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2answers
136 views

Is there any logic when arrows are used before or when after the content

Just wondering if there is any logic defined to use a certain arrow position (left|right or front|back or before|after or whatever ...) in a navigation item or if it's merely a matter of choice and ...
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1answer
188 views

What are the design considerations for showing timers in forms?

By timers, I mean a ticking countdown clock for time sensitive tasks, such as holding a reservation spot. Essentially "You have 3:00 minutes to complete your registration". I've seen Eventbrite ...
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1answer
71 views

Browse products - search results page

I'm having some trouble thinking of a way to present a browse products feature on the search results page. The main problem is how best to display a product which sits in two different categories. ...
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0answers
76 views

Website progress tracker [duplicate]

I’m working on an application that has multiple tasks that need to be completed in sequence (e.g. think placing your order with amazon). We have a progress bar at the top of the web page which shows ...
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1answer
56 views

How to prevent users from circumventing a form?

I have a multi step form which starts with a question. If the user says No, they are taken to a screen instructing them to call in (since the system cannot process No answers). If the users say Yes, ...
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2answers
69 views

How to represent an initial unpopulated value?

What is considered a feasible representation of a value that has yet to be loaded? Would something such as the -- placeholder be sufficient or is there something else that is better suited / widely ...
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2answers
136 views

In a survey, will the color of the thumbs for choices bias the responses?

Many companies add satisfaction surveys to their emails and thank you pages. In the case of a thumbs up/thumbs down survey, is it smart to use color to increase the amount of responses? I see two ...
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1answer
104 views

How best to guide your users when you move a critical feature?

The users of my site start a single user journey via an entry point on the home page. We have trained them to do this, but since it is not the universal pattern and has monetary implications, we want ...
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3answers
2k views

Amazon's Website Search Bar

Before After Did you notice the change in the results being shown in the drop-down? In the first image, only last words are highlighted in bold but in case of the second image the moment user keys ...
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2answers
128 views

For an unknown number, what text should I put to make it clear that data is missing?

I have a number that takes in the user inputed start time of a task, and the user inputed end time of a task, and uses that to calculate how long a task took. Say, a user schedules a task, but doesn'...
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2answers
128 views

Formative Usability Testing - Script

I'm running my first real usability test. I am doing this for an internal, enterprise application that will eventually be offered as a SasS. I've recruited a small user group which literally account ...
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2answers
196 views

Redundant buttons on empty state

For empty state screen, which option is better? Option 1: Have two identical buttons, one in the normal place (next to heading), and one next to the text that explains what should the user do pros: ...
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1answer
96 views

Creating a customer journey map from persona

I was asked to create personas and customer journey map using analytical data and other online data (Without talking to the actual customers). So, I created a few buyer personas based on some data (...
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1answer
176 views

Weekly Report UI form: choice of multi select controls

I am working on a report feature that requires the ability to allow the user to set a frequency for reports to be sent. In this case I am working on the weekly frequency. Currently we are looking at ...
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1answer
97 views

Is there a name for X Day of the month?

Im working on a form for a feature for a report that can have its frequency scheduled set by the user. One of the requests from our product owner is that the user is able to set frequency by a monthly ...
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3answers
112 views

Is the noun “Trigger” a trigger-word to avoid?

In the document model for a rich messaging experience, my internal model is a hierarchy of Scenes and Nodes on them, with attached Triggers that invoke Actions. I'm exposing that hierarchy in a tree-...
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1answer
135 views

Affordability for clicking

I'm making a screen for a charging station for a IOT device. The screen displays charging status, and that will be a functionality initially. Moving forward it will have more functionalities such as ...
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2answers
92 views

Need Advice - One website with “bilingual” (Spanish/English) languages

I need some accessibility and usability advice for a website. I am a designer volunteering for a non-profit and is my team (product manager and three developers). I am working on a site where my ...
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1answer
71 views

User uploaded header image standards

We are working on an app where users can create their own page and then upload a header image sized ~ 1344 x 420 px. Over the image there will be some text imported from the database like title and ...