Questions tagged [usability]

The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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122 views

Questionnaire for determining usability of a system

As part of a pitch, business are determining the usability of two software products and have come up with a questionnaire to ask a set of end users. They have asked me to feedback on the ...
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1answer
126 views

Icons alignment issue

I'm trying to find out another way to show the big icon (dumbbell) or re-arrange the rows, because the first icon from the third row (the clock) looks a bit strange when it's next to that big dumbbell ...
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3answers
8k views

What's the point of deactivating Num Lock on login screens? [closed]

Many login screens automatically deactivate the Num Lock key on the keyboard before the user can enter their password. This is extremely frustrating for the user as they involuntarily type their ...
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1answer
55 views

Layout for Manuals - “Hiding” content in Large Page vs Making lots of small pages?

I've been writing down an Online Manual for a programming library, and the service I'm using (ReadTheDocs) allows me to use plenty of HTML features in Markdown + JavaScript besides integrating nicely ...
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1answer
98 views

Best way to show an inner submenu on mobile website?

On my mobile website I have a menu for the main website navigation. When you are in your account area, this is a further submenu, which is accessed by clicking the second burger menu button. The ...
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2answers
134 views

How to deal with untranslated pages?

I have an e-commerce website available in French and English. All the pages are translated (homepage, about, shop, terms, etc.) excepted for the Blog which is only available in French for the moment. ...
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2answers
72 views

My iPhone app requires sellers to verify their email address and phone number, when should I do that?

I searched User Experience before posting this question. I saw a lot of related questions but not this one in particular. My organization is creating an app that permits users to sell a service or a ...
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0answers
48 views

reference requests on usability of scientific software libraries

I'm writing an academic paper now describing a software library that I'm developing for modeling the flow of glaciers and ice sheets. One of the points that I'd like to make in this paper is that we ...
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1answer
63 views

How to decide dashboard's general buttons when having multiple clients with different colors each?

I have this project, where I have to implement text, raised and ghost buttons depending on the different sections. It's kind of a wizard-style app, with a dashboard with steps to complete and submit. ...
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0answers
89 views

How to represent alternatives in a column view (like the Mac OS Finder)

Background In an expert system, configuration users may be able to define custom behavior by way of business rules or decision tables. For those to be meaningful, the system offers its domain-...
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6answers
3k views

Simplify an interface for flexibly applying rules to periods of time

We have a module in an application where users define time periods for different criteria that will be used later to filter some lists. By default each criterion applies any time. Its validity can be ...
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3answers
284 views

Should a “Close” button on a dialog message modal always be in the same position and style?

Here are two examples of a current message dialog we have in the application I'm working on. The close button is the primary and only button in the left dialog. It's one of two options in the right ...
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1answer
114 views

Why is there a small gap between the usb port and laptop skin? [closed]

I've noticed a small gap between the point the USB port starts (metal part) and the external surface of the laptop or PC. You can clearly see it in the picture. . Thanks
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2answers
143 views

Conveying relationship between form input fields

Context I'm working on an audience selection workflow where a user can specify certain attributes to select their audience. For example, the user may want to create an audience of entirely male ...
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2answers
117 views

Component Select with a lot informations

I have a component select and it has a lot of information about Bank account. I need to improve it because this component will have more then 300 bank account. Is a good idea put in order the bank ...
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1answer
137 views

How to design navigation/interface for multiple input dashboard

I'm working on an update to an app with a dashboard. The dashboard has three "inputs", if you will: a location (defaults to the root location for the app) from a predefined set; a specific year of ...
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1answer
146 views

Representing asset expiration and rating in a single dashboard

We're presently going through introducing a new concept into an existing customer facing dashboard. At present customers are used to navigating their assets by using a site-wide "rating". This is ...
4
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1answer
105 views

How to make content disappear when scrolling underneath the “header” area? Is there an example of this?

So I have a UX problem to solve - Here's an example of the issue: As you can see, the message steps are nested underneath the folder. In order to view all of them, you would have to scroll from ...
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6answers
1k views

Should every website have a dark mode? [closed]

Personally I love websites with dark mode. It doesn't matter whether it's day or night, I always use dark mode whenever I can. But when I build some websites myself, I feel like dark mode isn't a ...
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1answer
80 views

Advice for improving internal dashboard [closed]

I work for a book manufacturer, a component from our internal dashboard looks like this: . I'm not a designer by trade and as it's come to refactoring the project, I figured now would be a good ...
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2answers
76 views

What is a best way from the user experience point of view to list questions and answers (FAQ)?

At the "Questions and Answers" or "Frequently Asked Questions" (FAQ) section it is often fashionable to have collapsing/expanding sections for each question and answer. Is it still the best way to ...
2
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4answers
156 views

Are icons in business software helpful?

me and my team are working on a re-design for an internal software, that people within our customer service do use to track shipments in real-time. I am thinking about a way to efficiently show ...
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2answers
84 views

Four (4) Form On-Boarding Process

My mobile application has an onboarding process comprised of 4 screens/forms. The forms have 3, 4, 2, and 7 questions. What is the industry standard user experience: (1) saving data at each screen ...
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2answers
98 views

Wide table for bulk items addition

I'm designing a form with which users will be able to bulk add some items into our database. The database consists of 16 columns including the delete button, it looks like this: There are obvious ...
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1answer
100 views

Behavior modification vs usability [closed]

I'm working on a project that has me a bit stumped. Thanks for any help you can provide! Background I'm working on the interface that is shown to a student before they take a quiz. Students are ...
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1answer
157 views

Usage of table layout on Mobile

Is there any better way to show Normal table layout in the Desktop views and easy to use view of the same in Mobile? In an environment that the table columns and rows can be multiple number of rows ...
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1answer
54 views

How to run heuristic evaluation

While running a heuristic evaluation, is there a recommended number of tasks? I'm struggling with the scoring part. Do I perform all tasks, take notes of the problems and then identify severity based ...
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1answer
46 views

Bilingual Navigation

I am working on a pro-bono project. We are designing a website for a bilingual parent workshop (80% Spanish Speakers and 20% English Speakers). Funders for the organization are English speakers. That ...
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2answers
53 views

Setting acceptance threshold for usability evaluation outcome

I am working on a framework to evaluate our products usability against our product design tenets which are nothing else than 10 usability (N&N) heuristics in our own words. The goal is to identify ...
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3answers
102 views

Should keyboard suggestion bar be enabled when typing password?

Some apps have keyboards suggestion bar, like on the picture below, enabled on password fields. Is it a good UX or security practice to have suggestions while typing existing or creating a new ...
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2answers
99 views

Best way to display a lot of schools information on a single webpage?

I'm a front end developer and I need a page to display information about all schools in my city (52). I tried using Bootstrap Cards and an input where the user will type and the cards bellow will be ...
3
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1answer
133 views

Task completion rate increased from 53% to 73% but still under the standard average of 78%

A tree testing conducted for a website navigation and the result was 53% then, we redesigned the information architecture and produced a new tree testing with the new navigation. The result improved ...
10
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6answers
729 views

Expandable rows, quick view or modal to show a big section with details for a row in a table?

I have a table and in the first version of the implementation, I had expandable rows with info. In the new version, the client wants expandable sections in the section expanded because it is a lot of ...
4
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3answers
268 views

Why doesn't Windows tell me which program / process is using that specific file I want to delete [closed]

Most of you should already at some point experienced this when using the Windows operating system: You want to delete a folder, Windows will gladly delete every file except that one file which is used ...
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1answer
60 views

Studies on item selection behaviour? [closed]

I was wondering if there have been studies on the best practices for the behaviour of a card on selection. I'm in a disagreement with my frontend colleagues that on selection, a card should disappear ...
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1answer
44 views

Concise points: how to offer extra information [closed]

A friend of mine made a site which lists pointers for teachers at regular schools who have one or more deaf children in their class. These are clear, concise, one-sentence "Do's" with regard to ...
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2answers
73 views

Changing emotions when a user going to unsubscribe newsletter? Is it good practice?

Is that a good idea to make a response regarding user actions like this one? When user about to unsubscribe changing the face to sad and when click cancel makes face happier. Is it good practice? ...
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2answers
115 views

Should users be shown a login page or the same page they were in after their session timer expires?

Currently I am designing a security product for which the session timer is 15 mins after you will be logged out. Should I a) Show the user a small modal which says they have been logged out b) Show ...
2
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1answer
62 views

Checkout button in searchbar or not

I'm making a UI for a webshop for internal users. They're using our site for placing their orders for their store. Because they know what to search for, their search queries are very precise. My ...
2
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1answer
81 views

Multiple tables on a page displaying only the header row when empty, developer does not want to change implementation

There is a page in a system I'm working on, that deals with user permissions regarding the current item being viewed. There are 4 groups that people can be added to. When creating a new item, you need ...
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3answers
62 views

What is the best way to statistically analyze a score system and number of steps for users?

I'm trying to analyze two measurements, the number of steps it takes the user to complete a task on a website, and a ranking rubric of 1 - 3 (1 is simple and 3 is considered difficult) for each step ...
3
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1answer
155 views

Why are there two checkboxes for 1 state selection?

Those permissions could be handled only with one checkbox. Checked - allowed, unchecked - Full Control denied, for example. Why two checkboxes, not one? Also why not radio buttons?
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2answers
337 views

Should the paywalls of an app be easy to bypass?

While reading Medium, I got prompted with the you reached your reading limit, subscribe to read more paywall while trying to read an article. After opening the exact same page in a private window, the ...
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2answers
84 views

Is it an inconvenience if my installation script requires a lot of reboots?

I'm writing a shell script that automatically installs some drivers and programs that depend on each other sequentially, which are required to run the main application. After each successful ...
3
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2answers
118 views

How do you approach orientation in iOS and Android?

To anyone who has participated in the creation of a mobile app I have a question: Was it designed/planned for both portrait and landscape? If not: Why? Did you discuss this with your team? What was ...
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1answer
53 views

SUS evaluation on the same system but different sections and participants

Would it be okay to use 2 SUS scores to come up with a single score in the case I explain below: I conducted a user testing for a banking mobile app, the app under investigation has lots of tasks ...
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1answer
63 views

What is the best way to show eshop products inside a blog article?

I am having troubles with placing multiple eshop products into / near a picture that is in an article on the supporting blog. These products are related to the content in the picture (e.g picture of ...
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4answers
713 views

Best practice for selecting a recurring event?

I need to allow users to set the frequency with which they would like for a certain task to occur (example- every X days/week/month/year). So far, what I've come up with is an input box and a drop ...
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1answer
159 views

Displaying Filters in search

I have business roles as a group of check boxes and based on selection of this group system will show Business activity. Is there any alternate way to show Business Activity on selection of Business ...
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2answers
87 views

UX metrics categories for a web app

We want to start using metrics to help drive design improvements. I like to tackle things from a high level down approach and I am trying to find some categories of metrics for web apps but not have ...