Questions tagged [usability]

The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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7
votes
8answers
3k views

Should I ask the user to enter their age or their birthday?

I am making a health and fitness app and I want to know the age of the user using the app. What will be the best way to go about this? Currently I am debating between using a slider to select the ...
7
votes
5answers
875 views

Why is high website availability good for UX?

I'm trying to understand how much should I invest in website availability. What impact does a not so good availability (let's say 95% - 18 days in a year) have in User Experience. Why is it that ...
6
votes
1answer
528 views

Is there evidence that users ever look to a website's URL as a breadcrumb for navigation?

On-the-page breadcrumbs often mirror the directory path anyway. To my mind, it stands to reason that that clear, human-readable, hierarchical URLs can enhance a site's usability[1]. But I have no idea ...
6
votes
9answers
2k views

Should web mega-menus that open OnClick close OnClick or Mouseout?

I have been doing some research on this site regarding whether a mega menu on a web site should activate/deactivate via hover or click. I found a question with good answers regarding actuating the ...
6
votes
1answer
4k views

Tasks State Colors with Icons

I am currently trying to implement a task system that can have 5 "states". I've been playing with icons to differentiate between each, but also speculated that colors would be beneficial to include. ...
5
votes
4answers
869 views

Swipe specific keyboard?

QWERTY was used to prevent the arms of a typewriter from clashing. DVORAK is made for productivity (~70% of the typing on the homerow) If you use a swipe keyboard (as available on android 4.2?, swype ...
3
votes
1answer
395 views

Tables with a lot of data for small screen sizes

It is probably not just me who finds responsive tables barely readable when using small screen devices. In most of cases they look like in example #1. I find this way completely impractical when ...
3
votes
7answers
8k views

Radio buttons or Dropdown for same list of options

I have a list of options where the maximum number that can appear is 9. I am wondering if it will be confusing to switch controls for these options depending on how many appear i.e. use radio buttons ...
3
votes
1answer
6k views

How to simplify a long form

We are designing a web app for tour operators and the initial data looks like the attachment, any ideas to simplify. some of the fields will be calculated those will be removed, and some unneeded ...
3
votes
3answers
949 views

Pricing page: single vs multiple call-to-action button with multiple plans (example inside)

What do you think about having single vs multiple call-to-action buttons? When we were brainstorming our pricing page, half of the room was for single and the other half was for multiple. I'm trying ...
3
votes
3answers
237 views

Whom should we design for? Early Adopters or Late Adopters?

If we categorize the users as "Early Adopters" and "Late Adopters", whom should we design for? The categorization is not just based on their age, but their capabilities or interest towards adopting ...
3
votes
2answers
2k views

dynamic form design

I have a multistep form setup in my rails app.. In one of my steps the user can enter a friends name, birthday, gender, and the persons interests. They can enter as many friends as they like (each ...
2
votes
2answers
1k views

Huge horizontal sortable column lists issue

Sometimes pride doesn't let you but I decided to put that aside and ask for some extra opinions from minds like mine! Sorry for the long post, have to analyze my thoughts to explain my issue. I have ...
2
votes
1answer
2k views

Fullscreen modal vs. conventional modal?

My site comes across many instances where I'd like to use a modal. Sign up, sign in, comments, and file uploading are a few examples. Now, I can go with a conventional modal design where the modal ...
2
votes
2answers
637 views

Is it possible to use a Card component also for edit

On our UI, we are presenting the user his saved credit cards as a list of Card components, each saved card represented as a card. The user can save up to 5 cards which will be presented in two rows, ...
2
votes
2answers
390 views

Ideas on dismissing a popover without a Close element

I have mocks from a designer showing an initial form for searching a location. There are fields for location (business) name and city (pre-filled) and a Next button (disabled at first). When the user ...
0
votes
2answers
1k views

How to convey set inclusion and exclusion?

We have an application where users perform an action on a large set of things. The user decides which things to perform the action on by selecting to either include or exclude things based on various ...
16
votes
6answers
2k views

How to convey a true/false value to a user?

I'm developing an application where users will be allowed to create custom fields that are part of a record, in addition to the fields that are provided by default. Users will be able to choose names ...
14
votes
2answers
4k views

Whats the best way to present a time duration to user?

We're trying to implement the most effective method of displaying duration it takes for user to complete a puzzle. Looking for simplicity and accuracy. I've added two examples that we've been working ...
13
votes
3answers
1k views

Is a middle dot (·) the best way to signify a space?

In our web application we try to give explicit instructions of what to do or to type if the user desires so. One of our tips looks like Click or type /r to respond. If /r followed by a space is typed ...
11
votes
4answers
2k views

Form Design: Mutually Exclusive Tabs vs. One Form

I am working on a form design that has two mutually exclusive forms accessible via tabs (Option 1). During usability testing my team observed users missing the tabs and only noticing them when we ...
11
votes
5answers
980 views

Is it absolutely necessary to show the currently selected language in a language selector?

There are three choices of language. At least on mobile it would be nice if I could save a little space in the footer by omitting the currently active language. This seems risky though as it means the ...
9
votes
3answers
2k views

Accessible custom scrollbars?

While it seems that the general consensus on custom scrollbars is that they are somewhat detrimental to overall user experience, powers beyond my control are suggesting their implementation is ...
9
votes
4answers
1k views

Is it good practice to only accept numeric keystrokes in number-only fields?

I have a form that only takes in numbers as it represents a dollar amount. Currently, the form only accepts numerical keystrokes. Is this good practise?
9
votes
2answers
483 views

Should I leave a delay to allow people to read my loading messages?

I've built a program to install an application. For people with slow PCs, it could take a couple of minutes to run fully. However for people with faster PCs, it whizzes through and runs the whole ...
9
votes
2answers
1k views

Is the “clear” button still necessary in a contact form?

I'm putting together a basic contact form for a standard business/company site. First name, last name, email, phone number and message. I was tempted to put a "clear" button to clear the form and I ...
9
votes
4answers
774 views

automatically calculate contrast

A user can change the default design of his site by selecting a color. This color is applied to the menu background color. The problem is that I have to change the menu text color depending on the ...
9
votes
5answers
4k views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
8
votes
2answers
4k views

Which is more usable: labels above form elements, or to the right?

I'd very much like to get some feedback on this, as of right now, it is a point of contention among the devs at my office and myself. Which is more usable: labels above form elements, or to the left?
8
votes
5answers
2k views

What is the best method to undo an action?

Imagine for the sake of simplicity I have a web app to-do list, where each item is a line and has a check mark near it. When the user clicks the check mark, the task is then "done" and the line fades ...
8
votes
3answers
2k views

Should forms be aligned left or center, if less than full page width?

Our web application has a small header and nav menu at the very top, and below, there is simply a large area of open space. We have no need for an always-present sidebar, so there is just one column. ...
7
votes
4answers
3k views

How do you show long names in mobile apps?

I'm working with a client that has an existing user base with some very long names and usernames. (i.e. Xx_fakenamehere_xX) I don't want to truncate them (they're already truncated in the current ...
7
votes
2answers
947 views

Usability of map clusters?

Have there been any studies around the usability of map clusters? I am talking about the practice of grouping together map markers into one object on a map when there is a high density of individual ...
6
votes
4answers
1k views

Do pull down buttons confuse users about the actions they perform?

Pull down buttons (if that's their official name) are starting to pop up here and there. For example, if you look at Eclipse it seems that almost everything is a pull down button. Personally I find ...
6
votes
3answers
754 views

Mobile global/sub navigation for a long scrolling page?

A website with long page scrolling with deep hierarchical content wants to follow best practices when adapted to mobile. The designer currently recommends that the navigation change to a local ...
6
votes
1answer
851 views

Price plan table with multiple payment options

I have a pricing plan table with multiple payment options. I'm not sure whether it is best to place the pricing options in a drop-down (and fire off the submit on the "onchange" event) or simply have ...
6
votes
4answers
4k views

How to force user to select a location and not simply type it?

Let's suppose this simple form: So, the user is expected to enter the keywords of the meeting's full address. While typing, suggestions are displayed (autocomplete feature). Here's an example: ...
5
votes
2answers
812 views

1-column vs n-column timelines / news feeds

Facebook's news feed employs a 1-column layout, whereas Google+ employs multi-columns, depending on the width of the browser. (It appears it's between 1-3 columns). Pinterest have many. Are there ...
5
votes
3answers
1k views

Autocomplete returns more than X records

I have read How many items in a web form drop down is too many?. I almost agree with Vitaly's answer: no more than 30 (X) items in a drop down. So if auto-complete request returns more than X records, ...
5
votes
1answer
196 views

Should I clear form data after a new form is selected?

In my web app we have an area where you can choose the type of "query" you want (left block) and then you see the selected form with the fields in the right As you can see, 'Risk' field may appear a ...
4
votes
3answers
436 views

Forced to ellipse label, how many characters do I allow before ellipsing?

I'm in a position where I have a horizontal scroll view with a list of labels inside. These labels are navigation buttons, so would generally be words like Next, Previous, Submit, Cancel, but they are ...
4
votes
4answers
6k views

Date input on mobile devices

I am designing a web form optimised for touchscreen mobile browsers, one of those fields is a date of birth entry. On the web form it is currently split into 3 select boxes (one for day, month and ...
4
votes
6answers
341 views

In what situations is a “barrier to entry” training requirement before use appropriate?

Sparked by this discussion. Is there ever an argument to be made that products should be deliberately made difficult to use as a barrier to entry for the use of that product? If so, in what sorts of ...
4
votes
10answers
430 views

Is the term second degree customer/user/client acceptable or easy to understand? What is a better alternative?

I am trying to describe a situation in which you design a product for a company, and they use it to engage with their customers. So from my own perspective, the company would be the primary (or first ...
3
votes
2answers
2k views

One column logistration form OR two columns?

Don't look at me like that, I actually like the way to call both login and registration forms together a logistration form, well it's convenient. I've designed a logistration form, but the problem is ...
3
votes
7answers
5k views

Should external link open in same tab or new tab? [duplicate]

What is best case scenario for external link to open in new tab or same tab? and Why? When do we use external link? Is it when the data is linking to some external page other than your existing page.
3
votes
2answers
2k views

big form VS steps/wizard

In a form to insert products/services (in wich products will have extra data for products that are composed by a mix of quantities of other product(s)) is it better to have a large form with all the ...
3
votes
2answers
2k views

Where can I find existing System Usability Scale (SUS) results to compare against?

I'm looking for a resource of existing System Usability Scale (SUS) study results to compare against. I've read in a few papers/webpages that plenty of such data is available, unfortunately I can't ...
3
votes
2answers
570 views

Remember Me in an enterprise application: What to remember?

I've just finished a well-thought login validation mechanism and have asked myself the following question several times: What does the user expect when he checks the Remember me checkbox in an ...
3
votes
3answers
3k views

What is the definition of usability/ux problem?

I am about to ask for help on how to categorise usability/ux problems but after some googling I have realised that there is no standard definition of usability/ux problem. (Defining the Usability ...