Questions tagged [usability]

The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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2
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4answers
95 views

Switch camera icon on left or right side?

I'm building a custom snap-photo flow in between another flow in my App. So here I have an interesting dilemma. Should the Selfie/Rear cam toggle icon be on the left or right side and why? [image ...
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3answers
54 views

How should I handle search when data keeps updating via websockets?

I have a real time news feed that keeps updating via websockets Lets say you went to the search bar and typed new york I will fetch all 'new york' related articles from the database But since I am ...
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0answers
54 views

Exploring alternatives to a tree view for selecting a person's race

I work for a company that is software as a service for the social services industry. We're redesigning the race selection so that we can conform to the standard necessary for data exchanges in the ...
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1answer
33 views

How to support a “Save draft” to a wizard approach when the user takes a long time to complete a step?

I have simple user workflow, in which the User has to complete the process sequentially. But the step 2 might take a day or more to get completed. In the Current UI, If user decides to complete the ...
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2answers
53 views

Recommendation: Multi-step VS One Page product Builder

I have a website where the user needs to fill in 4 steps: Pick a box design Add message Upload 4 photos Pick a gift inside the box I'm currently using a multistep wizard, but conversion rate is low. ...
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0answers
19 views

Need help with treejack testing [closed]

I need help with organizing this website that new employees and contractors will be using. I am testing to see if new users can find what they need on this site. Please take this quick test on Optimal ...
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3answers
51 views

Best way to indicate secondary list items within an expandable list will lead to a new screen? iOS mobile app

I'm designing a page with an accordion list (not a sidebar menu) in a financial iOS app. I'm trying show that eacg primary list item is expandable/collapsible (indicated by up-down chevrons), and that ...
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1answer
48 views

Where could exit button be removed from during onboarding process?

My company is re-designing the on-boarding process for Emergency Service within the app. The process as follows: Page 1: Intro of Emergency Service Page 2: Terms of Services (TOS) Page 3: ...
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1answer
36 views

tab order of help button in dialogs

When I place the help button in dialogs like here: What tab order should I use? It's obvious that the content panel uses tabindex values that correspond to the reading order which is supported by the ...
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5answers
109 views

How should UX designers review the completed web application and prepare a report about it?

How Should a UX designer review the completed app? What are the main credentials and How do you report if something is not working like expected? Do you have some check-list during your review or a ...
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1answer
49 views

What is best displaying a long list of items [closed]

Hi in my app user can select an item in a long pre-defined list to add to the user owned list. The user's list therefore may have hundred of items. The user must be able to see what items are in his / ...
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1answer
50 views

Too many loading indicator on a single web page

I was assigned to design a web page, which has a lot of control buttons. Each button requires an activity indicator, to tell the user that the corresponding action is in process. There are some ...
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1answer
28 views

What to display if user does not enable location services?

This is a continuation of a previous question. I'm developing an app whose only purpose is to display the closest Joe's Florida Tacos locations to my current location in Florida. It will have the ...
2
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1answer
67 views

Will requiring “Enable Location” negatively affect user perception?

I'm not a mobile phone poweruser, so please bear with me. Let's say I'm developing an app whose sole purpose is to display the closest FloridaBestTacos restaurants to my current location of Florida. ...
1
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0answers
15 views

Validity of in-line help content over time as users graduate from novice to Intermediate stages

This is a question in regards to an Enterprise product. Consider a selection menu - Option 1 help text (2 liner max) Option 2 help text (2 liner max) Option 3 help text (2 liner max) Notes - ...
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5answers
170 views

Placement of Help button: left or right to OK/Cancel

I'm adding help to a Windows desktop application that is being in use since the Windows XP era. All the modal dialogs display the typical OK/Cancel button set placed at the bottom right as shown in ...
2
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0answers
63 views

Why try to hide the sleep button in GNOME?

Background: Where is the suspend/hibernate button in GNOME Shell? I think this design looks clean and is convenient to use but practically impossible to discover without the help of google. It feels ...
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1answer
64 views

What is the best way for user to use a filter [closed]

Good day, I would like to get some feedback on our decision. We have a system in which our user can create, store and manage metadata (we call it an object card) of various intellectual property ...
2
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1answer
62 views

Multiple actions on a single search bar

Can a search bar have multiple actions that the user can take on it? Context: I'm designing a system for a bike shop to manage the maintenance of all their bikes. Currently the mechanics fill out ...
0
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2answers
73 views

What's the best practice for screen navigation after invalid user input? [duplicate]

Consider an Angular app with many user inputs over screens A, B and C. Screen C needs valid inputs from A and B; B from A only; and A is independent. Suppose while on screen B the user enters invalid ...
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0answers
32 views

Placement of entities, global to the app

I am working on a web app with the current website header as shown below From the left, Product Selection: the app helps the user store data about multiple products. The user can switch between ...
2
votes
1answer
93 views

Should a message show up confirming the user wants to leave when they press on a 'back' button within an app?

I'm having trouble deciding if an app should show a message when the user presses the back button while he/she is leaving. See image below showing how 9gag does this (note the "Press back again to ...
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2answers
60 views

Carousel or sliders in website banners and their usability

Currently, I am working on a university website redesign project. The complication is that they used a lot of image carousels or sliders on their existing website. For example, in the banner, 10 ...
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0answers
15 views

Are there any standardized questionnaires available for asking adults about their opinion on the suitability of a system designed for children?

My team and I have developed an augmented reality app for children (primary school students). I would like to get their teachers' opinions about the usability of the system in the context of their ...
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1answer
33 views

Which is the best way to present to the user a 2-categories-login-field?

I have a login screen that has two ways of authentication: via e-mail or a numeric code. So i'm wondering if i should make the user decide(use a tab-bar or a switch...) which kind of login auth he ...
3
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1answer
126 views

What do I do when my backend is not in sync anymore with what the user sees on the UI?

The Problem I have a live data feed Users load 50 items on the home page and click load more to scroll infnitely As new data comes in every minute, I also push this new data to each user via ...
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2answers
55 views

How to explain the authorisation of the system to users

The problem I currently have is: users do not understand the authorisation of the system well (i.e. what a user can do in the system depending on his roles and other things, not to be confused with ...
3
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2answers
484 views

When should a toast arise in web app? [closed]

When should a toast arise in web app (need psychological suggestion)? Why Add to favorite action has no toast, while Archive or Delete actions have ones? Toasts or snackbars are used for low-priority ...
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0answers
52 views

Positioning an all purpose 'smart' button

I'm building a desktop app which has a kind of smart button. On click, the focus switches into a search bar and a pop up shows up (not a modal box). One may use the search bar to quickly add reminders,...
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1answer
56 views

When are FAQs important for a website?

We have an online product similar to Muzli colors and is targeted for limited/internal audience. So wanted to ask if we should provide FAQs with such limited functionality. Below are two main actions ...
2
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4answers
120 views

Contact form fields priority

Is there any caution not to use the message field at first in a contact form?
2
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1answer
72 views

For chicken-and-egg apps which require a network effect, should I try to delay my user from noticing early on that there aren't many others?

For example, in my user registration, I can let the user pick preferences for other users, similar to a dating app. If those other users get filtered out, this introduces the possibility for the user'...
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2answers
63 views

Introducing inconsistent controls: is it appropriate for the sake of usability?

We're building a web application based on Material UI. Throughout the app there are select components, which behave like shown in the example below: The default label informs about the functionality ...
0
votes
1answer
60 views

Reordering a list on mobile web that is larger than the screen height

In my app users can add items to lists and reorder the index of the listitems by whichever criteria they like. The users of this app are not tech savvy, and I would like to avoid any technical input ...
0
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1answer
120 views

Is it valid to administer a SUS questionnaire after a system training session?

We would like to do some tests to determine usability and learnability of a new system we have produced. We have a very short time period, so right now we are only looking at something quick and high-...
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0answers
27 views

Number of data points on stock price chart

We're creating a graph where customers can see development of security price over time. We're going to use a line chart with which the user can interact by tap/hold gesture to see different data ...
3
votes
5answers
126 views

Does having to introduce alternative behavior always indicate poor UX design?

Take the classical top-left go-back button on mobile apps. The main two issues with it are: Having to press a lot of times when you want to go far back Not being able to go forward in case you ...
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0answers
35 views

Batch Actions in a Data Table when rows have different contexts

In a data table, each row represents a user. Each user has a status. The status can be different based on the users actions within the organization. It is shown in the data table on a dashboard for ...
3
votes
2answers
94 views

How to get around wanting to use email as unique login, but having existing users with multiple accounts per email?

I viewed Should multiple user accounts be allowed to use the same email address? My problem is that we're writing the new version of our website, but need to migrate the old user database to the new ...
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3answers
82 views

Should a preview be added to an address form?

Task The user wants to correct an address. The wrong address is displayed on the left and the user can enter or correct the address on the right in the address form. Edit: Context The addresses ...
0
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2answers
34 views

Where to put *Footnote Text…Bottom of page or section?

I have a fairly long page that leads off with a bold statistic in the hero section of the page. That statistic has an * that needs to be cited where that statistic came from. Should the footnote ...
1
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2answers
59 views

The placement of Next button in app for warehouse men

The app will be used on an Android device with touchscreen but physical keyboard. The device allows for bar code scanning so there's also a handle for more comfortable usage. There are a few steps ...
6
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0answers
173 views

Why is Google using this anti-pattern sign in feature? [closed]

Google has a feature "Sign in with Google" that auto appears on any site that supports it. This seems to have harmful UX repocussions? If Apple, Facebook, and others follow the same pattern we'll ...
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0answers
41 views

Location Filter UX Issue

Context I'm working on a SAAS product. We have multiple assets listed in our product and user can chose to specify location to an asset or choose to leave the location unspecified Problem We can ...
0
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2answers
108 views

Aesthetic appeal of the software

what is meant by Aesthetic appeal of the software? this is used in usability of a software but i don't know what is Aesthetic appeal in software engineering, please anyone help me explain it with a ...
0
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1answer
63 views

Grid + Side Panel vs Just Grid

I am creating a desktop app, one of whose functions is to display a list of notes, which can be short or long (the longest may span 100s of lines in a box that is of similar width to the box I am ...
3
votes
3answers
176 views

How to make this interface work when there are too many objects?

My situation is this: I have an administrative app for a school. A teacher can see a list of her classes, and their students, and you can drag a player from one class to another: This works really ...
1
vote
1answer
114 views

Implementing Filters as Tabs in a Web Dashboard

We are trying to provide users with a strong filter mechanism on a Dashboard that collects visit data. It feels like we have arrived at a point where only a few pieces of the puzzle are missing and we ...
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2answers
69 views

How to provide information regarding the checkbox

The user needs additional information other than the label of checkbox and I have multiple check-boxes adjacent to each other horizontally how should I show the information when the user is about to ...
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0answers
30 views

Show option is both required and previously used in dropdown list

I realize this is probably not the best way to handle the problem, but I need to shoehorn in a solution to a previously existing design - and a dropdown list was used. In this situation there are a ...