Questions tagged [usability-testing]

a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

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2answers
160 views

Left or Right for Basket Notification Icon

I'm looking into possible A/B testing for a bag icon for a website. The first version of my test will be to change the style from a shopping bag style icon with the item quantity to the right to this: ...
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2answers
251 views

USER TESTING alternative phrase

We are thinking to eliminate the word “testing” from our vocabulary to make it more user-friendly and human-oriented. We could start using the term “Design validation”. On the other hand, Jakob ...
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3answers
338 views

Amazon.com and Amazon.in Interaction Difference . What is the reason

I recently noticed some differences in amazon.com and Amazon.in. In amazon.com when you click on Departments a dialog opens on a dark transparent overlay while amazon.in does not have a dark ...
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3answers
115 views

Can I be the first user in my own case study?

I've seen people base their research on their own experience as the user. I know that using yourself isn't as useful as going out and collecting data from a pool of people, but someone suggested just ...
2
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1answer
315 views

Multiple selection in a gallery picker

In one of my mobile apps there is an option to edit multiple photos at once. At the initial screen, the users are presented with a picker view with all of their photos from the gallery. From testing I ...
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1answer
148 views

Thumbnail gallery wizard navigation on selection

I have doubt on my design related to thumbnail gallery wizard. Wizard has few pages consist of thumbnail images (10 images per page), where each gallery page has a question, and the answer would be to ...
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1answer
131 views

UI Design to explain translation and rotation of an specific object to the reference

I want to explain and show the user in which way he should rotate or move the object to fit exactly in the right place. The user can't see the orientation points that are outside the view. He also ...
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1answer
77 views

How to display an average of Number of views to a user?

I would like to show the user that we are giving him an average from 100 to 120 So whats better: more than 100 views? from 100 to 120? ~100? We have 3 plans and each one has an average number of ...
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2answers
83 views

Usability Testing - Biased Scenarios

I'm looking for some advice on how to handle testing when a scenario involves a user needing to choose a specific location (City) in order to find content to complete a task. Content for the site ...
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3answers
92 views

Which method is best for testing final version of the website

I'm new in usability testing and I need to arrange a usability testing on final version of our website. I'm not sure which method of testing is best in this occasion? Do I need to go to street and ...
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3answers
920 views

iOS app: Action Sheet, single Screen Detail or Scroll View?

I can't decide which option is best. What I know for good is that, in 'Section1', if I tap on 'All' next to the 'CHAPTERS' line, I get the full list of chapters in order to perform multiple choices ...
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2answers
140 views

Kids not even exploring other tabs/section

My app for Kids (4-10 yr). 90% kids only using video tab. Kids not even exploring Audio & Activity section/tabs. Actually audio & activity section is very customer engaging, attractive &...
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1answer
920 views

What is a UX Corner case?

What is a UX Corner case? What difference is it compared with an edge case? How can we identify them? Would you be kind enough to please help understand this concept from a engineer perspective.
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0answers
16 views

Interviewing a group of users [duplicate]

I am organising some interviews with existing users to validate existing and future features for a product. I had everything planned to run individual interviews, consisting of general questions and ...
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1answer
84 views

Usability Study in Beta Testing Period

When do you think is the perfect time to conduct usability testing on your beta testing period? Is it at the early stage, before they get their hands on the product? Or in the middle of the beta ...
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2answers
119 views

A&B testing methods

I've two questions I would like to pitch to the community. I've done A&B testing previously but I'd like to check in with you to see if there are any methods I should consider using. When ...
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1answer
59 views

Using both moderated and unmoderated Usability Testing in one research

I'm currently doing a research on a certain feature of my product. But due to the limited time I have, I only have like 2 usability testing participants who are able to meet face-to-face to do this. ...
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1answer
79 views

Explaining user research process better?

Wondering if anyone has any frameworks or ideas on how to explain your usability analysis and then research plan development process better. I'm noticing I'm very bad at this. I go to the usual doing ...
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2answers
360 views

Multiple selections field for touchscreen device

i'm trying to find an intuitive way to display a multiple products selector. The user has the possibility to select multiple product in the following screenshot. The problem is that most of the ...
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4answers
131 views

With a short timeline, should I perform usability testing on both iOS and Android?

The situation is this. My company is designing a native app for Android and iOS simultaneously. The timeline is very tight but we are going to squeeze in three rounds of user testing. With such a ...
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1answer
58 views

Gaining Buy in for Early UX Testing

Resistance to user-testing, especially user-testing very early in product development, remains rampant. A lot of designers, engineers, builders, etc. trust their gut when it comes to how customers, ...
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2answers
370 views

Best way to present incredibly detailed table? [duplicate]

I'm trying to present a table on my site. The table is incredibly data heavy and can differ product to product. The table needs to work in a responsive manner but still remain legible. Can anybody ...
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2answers
2k views

Card sorting with user who have never seen your product before

Context I've invited potential users to come in and look at our portal. These people only know what we do, but have never seen the UI of our portal. We will tell them about what we do and after that ...
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2answers
203 views

Best order of user research

Context I'm planning on doing user testing and research to help improve the UI and UX of our portal/website.There are a lot tools to help improve your product. Think of tools like card sorting, user ...
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2answers
251 views

Dashboard above the fold? Is it possible [closed]

curious to know is it possible to provide contents in dashboard above the fold -no scroll in page. Attaching the reference template. Please provide your suggestions. FYI, it is a KPI strategic kind of ...
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1answer
69 views

Doubts about usability testing [duplicate]

For example, if we have some mockups and we want to test it, using a lab test, to check if they are ok to implement we should: Do only a formative test to identify issues? Or we can also do a ...
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1answer
3k views

White colored card on top of a white background

I'm building an iOS only app that helps users understand their Twitter data. I'm not sure what is the best practice in terms of User Experience and User Exception. I'm using white pressable cards, ...
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1answer
196 views

E-commerce - Usablity scenarios

I'm doing some usability scenarios and would like to clarify some doubts. Scenario - Add product to stock A new pair of shoes arrived from the supplier. Please publish the shoes information on the ...
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1answer
153 views

What is a good duration time for UI animations?

To minimize initial cognitive load, we plan to hide dependent fields within our software by adding animation to show / hide them when called. I have been looking for articles on duration timing on ...
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3answers
135 views

How to measure complexity of a Business Software Builder?

With my company we successfully build and run business applications for more than 225 clients wordwide and more than 420'000 end users. It's mostly used to support complex business processes such as ...
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4answers
4k views

Best place to put the Promo code field

Currently, our users have to visit the site via unique url from an email with the promo code field for the promo code to work while those who visit the site directly are not be able to apply the promo ...
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2answers
261 views

Contextual Observation & Best UX methods to adopt - Practical approach

Contextual observation is done at the user environment and i am aware of it. But in the banking sector, the users profile would be general public. what is the screening methods and who is this been ...
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1answer
203 views

How to get feedback and user opinions after usability testing? [closed]

After working on many wireframes for a website, I want to run usability tests with distant users, is there any tool or way to get users opinions ?
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3answers
557 views

Making a hotbar UI for a web app

Let's discuss hotbar UIs, because I'm making one. What is a hotbar? You often see them in video games. Press 1 for some action. Press 2 for some action. Examples communicate better than descriptions, ...
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2answers
100 views

Should product filter be disabled if it only works for one checkbox at a time?

My company is about to launch a new version of the product website but the filter system is not quite functional. The problem is that users only can check one filter item at a time to sort products. ...
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1answer
1k views

How to test and evaluate wireframes? [closed]

I'm working on a web project, I did some wireframes (paper prototypes for now). I'm thinking about some way to make user testing of my wirefrimes, is it possible to have some users feedbacks by user ...
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2answers
375 views

Single page or Step-by-step form. Which is the better approach for a trained user?

I am working on a form where the employee (user) takes customer feedback and fills it in a form. This form has currently lot of fields (30-35). Logically this form can be broken down and grouped into ...
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1answer
220 views

Naming convention for Tabs

I am working on a tab UI and my goal is to show the remaining number of a particular entity left. The first image is what I got in the first iteration. I tried a different variation in the second ...
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2answers
155 views

How to evaluate a console application?

I have to perform an end-user evaluation on a console application. the application is a sort of a software library, i.e., a series of commands that a programmer can use to perform some specific tasks ...
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2answers
89 views

How to prototype an app with outside triggers?

recently I've been designing an app for a call center. It is meant for experienced consultants. I've been wondering how to test it, since an important part of it is talking to a real client with real ...
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1answer
78 views

Comparative Study on Retention Rate

Our competitor has a very similar App with almost identical features and use cases. We know that he has better retention rates. What is the best way to find out why? One idea I have is to find users ...
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1answer
88 views

Guerrilla usability testing

I want to do a guerrilla usability testing and I was wondering if it is ok to ask to the participant to draw/sketch his thoughts as well?
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1answer
86 views

In mobile UX, which is better more taps but doesn't require thinking or lesser taps but requires a little bit of familiarization? [closed]

In mobile UX which is better: (a) one that requires more taps but has fewer options to consider at each level or, (b) a UX that is broken into more categories but requires fewer taps to get to the ...
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2answers
176 views

How to make this type of expand/collapse more visible?

I am currently developing a website where I have very limited space for a lot of information. However, it doesn't pass my tests of user experience. How could I make this more understandable to use? ...
8
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1answer
270 views

Best practices for figurative, non semantic iconography

O'Reilly uses figurative illustrations that have no topical/semantic connection to the subject matter for their programming books: I'm assuming this is beneficial both for building their brand but ...
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3answers
157 views

Validate user experience for expert users

I am a computer scientist, and I have contributed in building a strongly technical solution (cloud-based, scalable) for the computation of large data volumes in short time. Such platform offers ...
3
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3answers
77 views

Ways to prevent the user from feeling incompetent during user testing?

I've conducted user tests several times now and a problem that sometimes shows up is that the user feels incompetent when going through the UI, despite being told upfront that the UI is being tested, ...
2
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1answer
66 views

What methods are people using to take notes in moderated testing sessions [closed]

Our current process at work for taking notes in moderated usability testing is google sheets or excel and it drives me insane. I'd be interested to know what other people are using to take notes and ...
3
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1answer
119 views

How to view and record the user's tablet?

I need to conduct a remote user interview, while they are using a tablet. I'm looking for a way to see what the user is doing in a tablet, and also record the conversation and the user's tablet ...
3
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2answers
396 views

Is there a tool for user behavior tracking for intranet websites? [closed]

I would like to collect data reflecting users activities on one of the intranet websites. I cannot use any of the existing cloud solutions because of potential data breaches. Is there any user ...

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