Questions tagged [usability-testing]

a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

18 questions with no upvoted or accepted answers
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69 views

Testing the experience of entering sensitive information

I would like to understand any applicable methods for testing the user experience when entering sensitive financial information, specifically as part of usability testing with interactive prototypes. ...
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2answers
234 views

How to merge login/signup into one option

Currently for our platform, we are using facebook login & Mobile number verification for login and sign up pages. User does not need to have any additional password to complete his registration. ...
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1answer
86 views

Best practices for System Usability Scale (SUS) Scoring

My UX team has always utilized SUS Scoring after our usability tests. We work with Student Information System Software and after testing a new feature, we follow up with a SUS Scoring survey. The ...
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1answer
52 views

Tree testing during a redesign - which answers are correct?

I'm working with another UX person on reorganizing the information architecture for a large website. The IA work may eventually lead to a complete redesign of the website and will certainly impact ...
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1answer
56 views

How do you know what to test at the right time on a product?

You have a hypothesis of a new feature that would improve x on your product and you don't have any data backing up your decision as this feature is new territory. How do you know this hypothesis is ...
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2answers
188 views

Selecting the right user testing method for mobile app

We have a mobile app for different platforms. And now we want to improve the UX and UI. Due to the security policy, we cannot install analytic tools. I'm thinking of options we have to measure our ...
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0answers
23 views

Aside from going into bootcamps, what’s another way to build case studies? I have a few ideas but I’m not sure how to build it without a main guide?

So as a context: I've already done a bootcamp last year but in that bootcamp, we didn't make a lot of case studies. Just one. I need more but I'm not sure how I'm going to recruit participants into ...
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1answer
104 views

UI Testing for multi screen setups

I was wondering if there was any tools/ systems, that are capable of simulating multiple screens for use on UI testing. Context: We are developing an application which can consist of multiple ...
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1answer
71 views

Do you get differentiated data from Google Optimize A/B test with multiple user targeting variables?

If you target test variations for your users with Google Optimize will you get differentiated values for those variations such as mobile, tablet, location and so on in one single A/B test, or we just ...
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1answer
65 views

How do you prototype systems that are normally connected to Active Directory or other complex external systems?

I am working on a product that has a quite typical setup when it comes to enterprise software: it is usually connected to the Active Directory of the origanization and authenticates its users against ...
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1answer
96 views

Which ergonomic criteria would justify the behavior of redirecting the user to a 404 redirect page?

Assuming UX experts are familiar with the Bastien & Scarpin Ergonomics Criteria, How would you classify the behavior of user clicking in a link and being redirect to a 404 page? I'm struggling to ...
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1answer
40 views

UX & usability research as task based testing?

is task based testing a good way to gather user's opinions and research UX and usability of app? By task based testing I mean we have app for certain type of users, so we gather few people that fit in ...
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27 views

Log in before confirming a transaction

My team and I are building a self-service web portal that allows users to make the transaction as they would in person at a bank...first, when the users visit the web portal they process the ...
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39 views

AB test of image gallery on search results

Product description Any kind of ecommerce site or marketplace where the primary user flow is: A search page where the user searches / filters to find products that the user wants to buy with many ...
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1answer
45 views

Is there any value in a post user testing questionnaire considering the sample sizes being small?

I worked at company that after user testing sessions got users to complete a post testing questionnaire. The questionnaire tended to ask user for an NPS score, answer SUS (usability) questions and the ...
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1answer
91 views

Usability testing: what can be the best questions to ask a user to understand if they prefer infinite scroll vs pagination?

For example, unsplash.com has an infinite scroll. Let's say we want to change it to pagination. What can be the best questions to ask a user for a usability test?
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1answer
67 views

Usability testing with multiple devices in the same session with the same user?

We had a pilot test of usability testing. We only planned to do tests on desktop pc because that's what we think is the main device with the our user group. After the pilot we had a feedback ...
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2answers
111 views

Usability testing analysis

I've seen some researchers "behavioural analysis matrix" when analysing user testing sessions, they have participants at the top and tasks at the bottom and simply tick yes/no if participants complete ...