Questions tagged [trial-period]

a period of time during which an application or website is tested

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How can I pictorially show an option is unavailable for a time?

I have an option (a single button) in the settings, that won't be avaliable for the user for about 2 weeks. I have considered a number of options: Leave it out - make it suddenly appear Keep it ...
Tim's user avatar
  • 274
5 votes
2 answers

Emphasizing "X days left in trial"

My product shows an indication for number of days left in the free trial: When the number of days left is 3 or less, I would like to emphasize it by coloring in red. What would be the correct way? ...
Tzach's user avatar
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2 votes
2 answers

Does a free trial diminish the value of my product?

I think the title says it all, but let me give a little background to spice things up. Currently, my company is working on a product. The product is an e-learning application for a very specific ...
Dirk v B's user avatar
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1 vote
1 answer

UX best practices for enabling a full-feature set download for a 30-day trial?

We offer a trial of our company's software and currently the path to usage is 1) Create an account with us 2) Download the software and 3) Download a feature library separately Our goal is not to ...
RubyTwos's user avatar
2 votes
2 answers

Multiple plans and trials

We are building an SaaS application. In an ideal world, we would just have 1 plan that can cater to the needs of everyone. However, as we know, that is not the case. The situation: I have 3 ...
F21's user avatar
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3 votes
3 answers

Notifying users when a paid trial converts to full trial

We are about to launch a 7 day paid trial. We already have the customer billing details so on the 7th date we will automatically upgrade the subscription from trial to full. Should we send any ...
Jonathan Stratton's user avatar
3 votes
1 answer

Trial Expiring Email frequency

I am building a SAAS service which as a 30 day trial period. We know we need/want to notify trial accounts when the they are coming close to expiring. But what is the right frequency? We were ...
Ben Jones's user avatar
  • 197
6 votes
5 answers

How to indicate software is a trial?

I have this software which also has a Trial version (30 Days full features active). What is the best position to add the word "Trial" to signal this version: the header next to the logo - there is a ...
Daniel Chitu's user avatar
5 votes
1 answer

Best Approach When Using Trial Subscriptions

In terms of UX what do you guys think is the best approach when integrating a trial period for subscriptions? My application offers a 15 day trial, at the minute the user can sign up without ...
IconicDigital's user avatar
16 votes
4 answers

Recording Debit/Credit Card Details at the start of a 'Free Trial'?

Does anyone have experience, analytics or similar on the impact of taking payment details at the start of a free trial period for a product? It's one of the things I hate the most about trialing ...
Anonymous's user avatar
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