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Questions tagged [timeout]

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optimal screen idle timeout [duplicate]

Is there any research studying the optimal screen idle timeout, balancing convenience to the user versus security? In the scenario I'm considering, a timeout causes the user to have to log in again.
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0answers
73 views

When should payment gateway checkout expire?

What should be the time limit for payment gateway checkout to expire on the merchant's website? Or should there be any such expiry at all?
3
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2answers
567 views

How long do you keep your customers logged in? (sessions and authentication)

I was curious how long do you think we should keep users logged in before they're required to sign in with username and password again? I was wondering if there's any resources or studies done to ...
0
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1answer
80 views

Why timeout a working connection?

There are many ways how a program or website can detect that the device has no connection. But it's a common practice to timeout a connection after a while, even if it is working (just slow). This ...
1
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1answer
100 views

Semi-logged in/timed out users personalisation

Lets say users session times out and he is logged out. I want to add little piece of personalisation for those users saying: Name, not you? Issue i am having is that with current layout I already have ...
1
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1answer
130 views

How long before system timeout should a warning appear?

On a service which includes a lot of sensitive info in digital input forms, how long before timeout should you display a warning message? Someone proposed a 15 minute session with a timeout warning ...
24
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1answer
13k views

How long should the debounce timeout be?

When using the debounce() operator for form validation how long should the debounce timeout be? I currently have mine set to 400 milliseconds but idk if that is too short.
7
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2answers
11k views

What would be a user-friendly error message for HTTP request timeout?

We have a HTTP request timeout implemented in our mobile app, and we display an error popup when the response doesn't come on time (we will put the timeout somewhere between 30 and 60 seconds). I ...
1
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0answers
63 views

Loading Time on Mobile Phone [duplicate]

I have a mobile feature where a user enters data into one form then hits send. We then load data to return back to the user. The big variable is the user's connection based on their mobile phone. User'...
1
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1answer
71 views

Show time left, warn before automatic hangup

I'm working on a Windows desktop application where the user deals with incoming calls by emergency devices. Because the inbound capacity is limited, the connections should be kept short, a time-out ...
18
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3answers
18k views

Recommended value for connection timeout on mobile devices

How long would you prompt the user with an indicator before showing a connection error? On the one hand a mobile user doesn't like waiting forever until the indicator disappears. On the other hand a ...
1
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2answers
421 views

Session is about to expire

I am in the middle of building a system that will require a session time out. Anyone have a best practice here as far as time to give before it actually times out? Currently I am planning for a pop ...
15
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6answers
966 views

When there's inactivity…should we prompt the user for action?

We develop children's toys. For one of the electronic devices that we are developing the child presses a button to initiate an activity. At the end of the activity (15 - 20 seconds in duration), they ...
3
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2answers
1k views

How should I correctly implement a timeout warning?

I'm working on a web app that contains sensitive data akin to what you will find on tax forms - ex: SSNs, income, addresses, etc. The people using this web app are financial aid administrators in ...
2
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1answer
202 views

User Authentication/Timeout for web-app with personal Information

The concept behind "Remember my Username" and even allowing browsers to save your "username and password" for this site seems like it could be controversial. Given that different audiences prefer ...
6
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3answers
812 views

Acceptable length of idle time before considering a user is away?

Regarding my previous question on user activity, how long is the ideal amount of time to allow the computer to sit idly before considering the user to be away? In my current application of this ...
13
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4answers
7k views

Correct length for login timeout?

My company has created lots of computer software but one issue we have is with login timeouts. Some developers want to make them shorter for security, while most users want it be infinite? Is there ...
4
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3answers
257 views

I need ideas to improve this timeout control

I'm getting ready to publish a page of real-time stock-option data. Problem is I'm not so sure any more of many controls that I used to be in love with. The first of these now-doggish controls is ...
6
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5answers
2k views

Best error message to display when too many users logging onto web system

I have a website that started experiencing issues when too many people are trying to log into the website at the same time (usually at the start of the business day). Are there some examples of or ...