All Questions
Tagged with surveys usability-testing
10 questions
3
votes
1
answer
385
views
Best practices for System Usability Scale (SUS) Scoring
My UX team has always utilized SUS Scoring after our usability tests.
We work with Student Information System Software and after testing a new feature, we follow up with a SUS Scoring survey.
The ...
- 543
1
vote
2
answers
110
views
Is there any value in a post user testing questionnaire considering the sample sizes being small?
I worked at company that after user testing sessions got users to complete a post testing questionnaire. The questionnaire tended to ask user for an NPS score, answer SUS (usability) questions and the ...
- 11
0
votes
1
answer
45
views
Is this column view for answers viable in a Survey type format?
I have a query about a question type that I'm working on for a survey design. What I wanted to figure out was whether this type of question (see image below) was valid or not in terms of UX. How hard ...
- 71
1
vote
1
answer
241
views
Ideal length for an effective survey
Are there any articles or canonical data available for determining the ideal length of a survey?
Trying to figure out what would be a sweet spot for the number of questions that can be in a survey. ...
- 308
1
vote
2
answers
9k
views
How to generalize asking for highest level of education in international survey?
I'm currently putting together a screener to prepare for usability testing. This software will be used globally. I'd like to ask for the highest level of education and have the participants select ...
- 291
1
vote
2
answers
157
views
Asking about a single feature using the Kano Model
As part of an evaluation I want to use the Kano model to determine if a feature being added to an existing system is something that will be used or not. Since we are only looking at the addition of a ...
- 59
1
vote
4
answers
2k
views
Using a survey to identify problems, for usability testing
I'm new to UX research, and I am on a small UX project just for the sake of practice.
Before conducting a usability test, I understand that I need to know the user's pain points in certain products ...
- 21
2
votes
3
answers
308
views
predict behavior based on emotional response
I'm a student so this is my first crack at designing a study.
Trying to develop a usability test that 1) gathers participants emotional reaction and 2) discovers what behavior they would display ...
- 31
1
vote
2
answers
440
views
List of statements which can be used to measure the value proposition of a website
I'm looking for a list of statements that can be used to measure the value proposition of a website.
For example:
The site is intuitive and easy to navigate.
The site's content is well structured ...
7
votes
5
answers
505
views
How can I measure why users never return to a web app?
I'm working on an application that's been in use for the past 3 years. It's a web-based product and we have been tracking its usage using Google analytics for the past 6 months (since the time I ...
- 593