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11 votes
2 answers
811 views

How to conduct user research in a highly constrained environment with private/protected data?

I work in health care and am trying to establish some practices and protocols for conducting user research on physicians. However, the health care industry has some constraints that make user research ...
Benjamin Malley's user avatar
5 votes
4 answers
1k views

What research method should I use to find Top Tasks for an intranet site?

A client recently asked me to find out users' top tasks on an intranet site for usability testing. It is hard to interview the users, so I advised them to create a survey with some open-ended ...
dutraveller's user avatar
3 votes
2 answers
246 views

What research method is appropiate for this case?

We have a mobile app, with 3 million of downloads and 1.5 million of active users. This is a young product with the main market overseas. I just arrived to the company and I realized that they haven't ...
Franco's user avatar
  • 163
2 votes
2 answers
1k views

Coming up with questions for user research

The biggest problem for beginners at chess is remembering how each piece moves. I designed a set where the form of the piece itself provides a clue to the way it moves: I would like to turn this into ...
Tyler Langan's user avatar
  • 1,260
0 votes
3 answers
392 views

UX Interview Questions

I'm conducting a survey for an enterprise product used in IT security. There are two main goals: Find out whether users have any major obstacles when using the product. Find out what are the most ...
codeWolf's user avatar
  • 162