Questions tagged [signup-signon]

Signing up: registering for a service. Signing on: Accessing or logging into a service, usually to access some stored data. Often found together, since signing on requires one to have signed up at some point.

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4
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2answers
174 views

Is there a standard for distributing permission for account creation?

I am creating a web app that will require the user to have an account to access, but I am not allowing people to create accounts freely. I want to give specific people permission to a pre-existing ...
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5answers
1k views

Potential UX issues with password-less logins?

There is a fantastic article entitled Is it time for password-less login? that suggests that we could use the "reset password" link as the default login action to any site. It provides a lot of ...
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2answers
3k views

Should I use a captcha in my sign up form?

I have created a sign up form for a job finding website: Should I add a captcha to separate humans from robots when registering for the site? What are its benefits and what effects could this have ...
3
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5answers
375 views

Soft “required” form field?

Has anyone ever seen or heard of this approach to a signup page? So the idea is the "Phone number" is not required, however when trying to submit the empty field you would get this message/option (...
3
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4answers
2k views

Asking a user their Drivers License Number on a sign up form

download bmml source – Wireframes created with Balsamiq Mockups I already know this is terrible UX for the user but I wanted to get your feedback as I cannot find any examples or data to help ...
3
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1answer
465 views

Is it bad UX to reload a page during signup?

During a sign up process for my web app, a full page reload is necessary after some processing that happens in AJAX (the user sees a loading animation for a few seconds, then the reload happens). ...
3
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1answer
654 views

Sign-up: Does the “confirm email” field work?

How many people sign up with a wrong (mistyped) email address when: you have a "confirm email" field you don't have a "confirm email" field There is a very similar question on ux.se but it doesn't ...
3
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1answer
158 views

Is it ok to make the users email their username?

I was checking out this website called Swagbucks and found that they make their users email address their username? Do users like this practice? Do they care enough about their username? When I ...
3
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3answers
216 views

should I ask for a phone number even though it is not required?

I'm building an app which is very similiar to venmo: it allows users to text money to eachother. While it is not per se necessary to know the phone number of the user that is registering, it could ...
3
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1answer
165 views

Should I hide a potentially off-putting section of my sign-up form?

I'm building a web app that requires a lot of information to be input by the users before they become "fully fledged" members. There's maybe 30-40 fields (of varying types) split over a few pages, and ...
3
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4answers
230 views

Request invite to closed web app - what information to ask for?

Our site is a closed service where users request an invitation to access the site. We are primarily looking for producers and makers to join to share information about their products, stories & ...
3
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3answers
250 views

Single View Sign Up or Multi-View Sign Up?

Is there any research on whether users prefer a single sign up view over a multi-view sign up process? What is your take on this?
3
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1answer
295 views

Signing up for a site. Finishing progress after step 1 of 4. What/How to indicate?

EDIT: Screenshots will be added soon to better explain the problem I got a four step progress on a website signup page and have a 4 stepped progress bar to indicate where the user is currently at: ...
3
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2answers
439 views

Email: to confirm or not to confirm…that is the question.

I am toying with the sign up process on my website. User email addresses are not critical in the sense that there is no e-commerce on the site. Its a social networking type site for my colleagues. ...
3
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2answers
402 views

Redesigning email-only signup

I am redesigning a social network which uses login via Facebook or an email signup/login. In the case of email signup/login users needs to just give their email address and we will send a confirmation ...
3
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1answer
957 views

Ideal login / password / signup page for editing account

I am trying to design a simple login and password signin dialog box that pops in on the same page. I don't want the user to navigate AWAY from the page to login. I am looking for examples of sites ...
3
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1answer
101 views

Repeated password entry despite it being visible?

If the signup for a new user account dialog includes an input field to set a custom password which has an option (eye icon) to uncover its current textual contents, should there also be an input field ...
3
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3answers
105 views

Signing up before or after creating a listing — which performs better?

I'm working on a marketplace site where a user can be a buyer, a seller, or both. Right now I'm focusing on onboarding from a seller's perspective. Think about sites like AirBnB, Ebay, or Etsy, where ...
3
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4answers
266 views

Directing a user to an appropriate log in form

Hypothetically, a business has a suite of 10 products, each with separate domains. This business has separate 4 user groups who achieve different tasks on each product. Some products are made for only ...
3
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2answers
84 views

Are teasers that anticipate form fields but do not allow users to complete a task successful or even a good experience?

I often find newsletter teasers that already include a text field that allows the user to fill in his email address. While it seems as the email was the only required field and submit would ...
3
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4answers
235 views

Sign up page guidelines or trend?

Is there a reason why the signup page on many websites are totally separated from the rest? I noticed that it results as a single page, where there is only the logo of the site and the signup form. No ...
3
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3answers
401 views

Best practice to include developer's area inside user's account options

In this concept, normal users see an option for "signing up as developer" then they would receive access to developer's options. the normal way I assume is like this: But I think of some innovations. ...
2
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4answers
1k views

Is the use of username/password in a mobile app needed? [duplicate]

We can log in with google or facebook. Android users should have google account already linked, ios users could create one. If someone doesn't want to use google, he can log in with facebook. Is the ...
2
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2answers
275 views

Why should you provide a sign up link from your login form?

It seems like a well adopted web standard that a login form should have a "don't have an account? [Sign up]". I'm having trouble seeing the rationale behind it. How common is it really that a user ...
2
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2answers
881 views

Are these too many options for a login screen?

Are these too many options for a login screen? Should I try to find a way to present them in separated screens, or show hide different options with an animation? I have the feeling that this screen ...
2
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4answers
574 views

What's the best way to validate an invited user via email that another user provided?

User 1 is an account administrator and can create (invite) other users on the account. User 1 inputs an email address for User 2. User 2 receives a welcome email at that address with a link to confirm....
2
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4answers
1k views

How should a website handle signup for two types of accounts?

For instance, say a site is for merchants and consumers; people should either sign up as a merchant or a consumer – they require two different forms located on different pages. From the home page, ...
2
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3answers
710 views

Accordion registration form - Should the user be able to go back to the previous step?

I'm working on a step by step registration form. We are exploring an accordion style approach at the moment. (Below are my wireframes.) Because we are using inline validation, the user cannot go to ...
2
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4answers
535 views

Is it ever useful to show the Password Requirements on page load?

I have a hypothesis that I have no idea how to test other than lots of observational testing, but perhaps someone has covered this already. On signing up to a new service and being presented with the ...
2
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4answers
355 views

What happens when users register?

Usually when users register on a site does the email confirmation contain their username and password? When the user clicks the activation link does it make the user sign in or deep link them into a ...
2
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3answers
409 views

“Sign Up/Join Now” versus “Learn More/Find Out More”

Does anyone have any insight regarding the use of a Sign Up "Call to Action" (CTA) versus a Learn More CTA? Here's my thinking: "Sign Up" is ideal in situations where the lead is MOST informed about,...
2
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2answers
386 views

If you don't know the user, prompt Login or Sign up page?

Say you have a new feature on your website/app and you have a user that is going to visit it but you don't know if she is registered. Which of the following would you prompt? Login [field][field]......
2
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3answers
228 views

Would requesting email confirmation prior to collecting any other details during the sign up process drive people away?

Last week I read over Richard DesLonde's What is the most minimal sign up process possible?, which introduced me to the idea of a sign up process which requires email address input followed by an ...
2
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1answer
79 views

Best way to smoothly onboard whilst adhering to text message laws

Our team have just discovered the harsh laws surrounding the opt-in/opt-out for receiving promotional SMSs. Our current workflow is this (we are a prescription management application): User sees ...
2
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1answer
111 views

In Single Sign On what does SAML “enabled” control do or mean?

I am currently working on the redesign of SSO signup process/form and want to understand what enabling SAML control implies. The rationale being that if an organisation does not have SSO enabled the ...
2
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3answers
203 views

My sign-up process has too many options - should I shut some down?

We have a service that involves syncing between devices. You can either: a) sign-up on the web, download the client and sign-in b) download and sign-up within the client c) download a mobile app, sign-...
2
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2answers
201 views

implementing user account without alias?

We have an educational project ranging from 17 year-old students to 27 year-old students in which we need to have a registration process in place. I recommended not to use any alias for the username ...
2
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3answers
762 views

From a UX perspective, when should you send the confirm your email message

In our sign up process, we ask the user to create a login (username and password) and then ask them to fill out the rest of their account which is a much longer process. There can be a one to many ...
2
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2answers
163 views

What are the drawbacks of a sign up form with fewer button clicks?

I have a UX dilemma regarding a sign up process I'm trying to create. In essence the idea behind the sign up form is to have fewer button clicks as the UX of the sign up is split over entering your ...
2
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1answer
615 views

Auto agreement to the ToS by clicking “Sign Up” button in sign up form

I'm developing a Sign Up page for an online service I provide. And I'm at a point where I need to decide if I'm going to have a checkbox for the user to check to make clear that the user agrees with ...
2
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2answers
332 views

Is Facebook Connect encouraging users to signup?

If you have 2 websites, one with Facebook Connect button prominent on the homepage, the other one displays Facebook only if you click or mouseover on signup link/button. Do you think people will more ...
2
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1answer
139 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
2
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1answer
54 views

Implementing social sign-up to a complex registration form

I am working on a ticket to research & implement social sign-up to an already complex form. The registration form is currently 2 pages long & requires users to opt-in or out of newsletter ...
2
votes
1answer
526 views

How to inform the user they have been logged out from their previous account when logging in to a new account in a new tab

We have multiple products that belong together, a suite of products. They all share a single-sign-on solution ie users can log in to one of the products and are automatically logged in to all of the ...
2
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3answers
653 views

Signup and Login button position in mobile view ( Left - Right ) or ( Top - Bottom ) , which one is better? [closed]

Signup and Login button position in mobile view Left - Right or Top - Bottom , which one is better?
2
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1answer
34 views

How effective in terms of conversions is a logged out user profile creation?

I am designing a responsive website (app in phase 2) whose target audience will be 25-45yo parents/educators. We want users to be able to browse the website without login barriers but ultimately we ...
2
votes
2answers
166 views

How does signing up / logging in with social media accounts alter user behaviour?

Assuming logging in with Facebook/Google etc. gives the social media company access to and ability to record all the interactions of the user on your website, how does this affect the behaviour of the ...
2
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2answers
60 views

Should a sign up for two different accounts be split into two pages?

Let's say there is a sign up for merchant and customers. Is it okay if I make the sign up page for the both of them on one page? I added an image here as an example. The sign up is for merchants and ...
2
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2answers
225 views

Encouraging users to invite team members [closed]

We're currently rebuilding our on-boarding process... Our tool is a team solution and the user only sees the real benefit when their team is connected to our product. What are some good methods to ...
1
vote
2answers
562 views

Single Page or Modal signup form

We have a sign up form where we are trying to get those who sign up to our newsletter and hopefully continue to creating an account. One of the requirements if for the users to add in their ...