Questions tagged [signup-signon]

Signing up: registering for a service. Signing on: Accessing or logging into a service, usually to access some stored data. Often found together, since signing on requires one to have signed up at some point.

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56
votes
12answers
14k views

How to create better user account creation experience for customers who do not want to create an account

Trust and personal information security are very important issues these days when it comes to online accounts, so it is not unusual for people not wanting to create an account (i.e. provide personal ...
54
votes
11answers
7k views

Does it make sense to authenticate a user when he/she provides existing valid credentials while registering?

Someone came up with this proposed behavior recently and I haven't been able to find examples of services working the same way. I have to say I don't really like it, but can't put my finger on a ...
47
votes
9answers
7k views

Which one should be more prominent, Login button, or Register button?

I've noticed that some sites feature register button (or form) more prominently than login button (or form), such as Dropbox and Facebook, whereas some other sites are the opposite. And also, I've ...
26
votes
5answers
6k views

Sign up: Double opt-in still best practice? What about mobile?

Everybody knows the normal registration process: Fill in sign up form Wait for email Click confirmation link in email Done (signed in & confirmation by email) IMO this process works because ...
25
votes
5answers
5k views

Best way to combine sign in and sign up in the same form?

I want both forms to be extremely simple - sign in much like facebook in the header with 3 inputs side by side - email, password then "sign in" (or is "log in" better?). I also want to USE THE SAME ...
24
votes
6answers
9k views

Should email verification links expire?

It's a common practice for websites to send email verification links on sign up. Should these verification links expire? I know about a bunch of website where they do and I wonder why?
23
votes
11answers
9k views

How to ensure users can't sign up for multiple accounts?

I'm working on a web app right now which users will normally have to pay to use, but I want to also offer a short demo period (haven't settled on how long yet, but somewhere between 1 day and 1 week). ...
23
votes
9answers
7k views

Reducing Password Complexity?

Since starting my new role I've found that 20% of log in sessions are resulting in a dropout. From watching user recordings, I believe this is down to users forgetting their password. Users log in ...
21
votes
5answers
9k views

Login/sign-up in modal dialogs

I've been working on a web-platform for some time now. As I was writing the usual "Sign-up" and "Login" pages I realized that a whole page was an overkill for such simple tasks so I decided to put ...
15
votes
7answers
2k views

Password field in cleartext

I'm building a mobile web app that will request a bunch of information from the user (name, dob, address, etc) and am trying to cut down as much fields as I can. I've noticed a new trend where mobile ...
12
votes
10answers
2k views

What fields to drop from the registration form?

Our current registration form is too long and some fields should be omitted. All of these look important except 'Tell us something about yourself.' Currently used fields are: User Password Company ...
12
votes
7answers
24k views

Text for email address validation!

When validating email address on sign-up/login page which is the right grammar? "Please insert a valid email address." OR "Please enter a valid email address." OR just "Invalid email address." ...
11
votes
3answers
488 views

Defaulting to the sign-up form?

Recently I've noticed more and more sign-in / sign-up workflows defaulting to the sign-up option first and providing a minimal "Sign-In / Login" action somewhere else on the page. What's the reason ...
11
votes
1answer
3k views

Automatic agreement to terms of service

Is it acceptable (or even legal) to have "I agree to the terms and service" checkbox automatically checked when a new user signs up with our website? I'm trying to convince the person in charge to not ...
10
votes
4answers
834 views

To Link or Not to Link Social Logins with a Matching Email

I have a site that allows logging in through: Email (must be verified and unique) Facebook Twitter LinkedIn. Once you have created an account through one of those 4 methods, I provide the ability ...
9
votes
7answers
2k views

Email as username during signup/login? Your experience? [duplicate]

I currently have a signup form that has a username and an optional email field. I want to make this form appear simpler by getting rid of a field. What has been your users' experience with only using ...
9
votes
3answers
2k views

Login/register: How to balance ease-of-use, number of clicks, and appearance?

I'm working on a new design for the log in or register page, and since we have some very unique constraints, this might be the first time I've done one of these pages that isn't reinventing the wheel. ...
8
votes
3answers
392 views

Should be “Log Out” option on a financial product visible for the user? If yes, why?

I am working on a financial product. Re designing the dashboard/summary page also including the top menu, so I have some doubts if should I put the "Sign up" or "Log out" button at the right corner on ...
8
votes
2answers
1k views

Sign up and onboarding

We have a big project management web app. Before the user can use the app, we have some steps to complete, like: 1 - Signup - 6 fields (Name, Email, Password, Job Role, Phone and Captcha) 2 - ...
8
votes
4answers
2k views

What is the best Register / Sign Up text for submit buttons on forms?

On a Register / Sign Up form, what is the best copy for the submit buttons (Statistically proven if available). Contextually speaking, the register / sign up process in question is part of a pop-up / ...
7
votes
5answers
1k views

Forgotten Passwords - is there a real benefit to asking for memorable password hints on signup?

On several signup forms I see fields such as "Choose your Memorable Password Question". Is this actually benifical nowadays? Surely a more secure method if someone forgets their password is to build a ...
7
votes
3answers
2k views

Why separate login and signup page?

I was wondering why basically all webpages use separate login and signup pages. Not necessarily separate html files, but they are usually built as two separate forms. Why not have one form with email ...
7
votes
5answers
834 views

Does a log in/sign up field always have to be top right?

Best practice says that log in/sign up fields should always be top right of the website, no arguments there. There seems to be a trend towards simply having "Sign up here. Or log in if you already ...
7
votes
1answer
654 views

Best practices for content placeholders?

I'm currently designing a Profile page that requires users to add a variety of items using forms (different forms for each section). When they first create their account, the Profile will be ...
6
votes
9answers
1k views

Would you get rid of Password field in sign-up form

Imagine this, you are signing-up for a product and you get asked the same old questions when creating an account(Name, email address etc) with the exception of a password. After you sign-up, an email ...
6
votes
10answers
4k views

Is there any advantage of signup before login with social plugins?

I am building a site and was thinking about if there should be a signup option at all. I found the question about the difference between sign up and log in with Facebook/Google/etc but there was ...
6
votes
4answers
716 views

Social network login or not?

I am developing a niche social networking iPhone app of my own. I was wondering if it would be best to allow the user to connect to social networks such as Facebook and Twitter to login to my app (...
6
votes
2answers
979 views

Designing the sign-up process?

I am starting a website consisting of info on local shops, product catalogs, and coupons. now I am in a dilemma over the vendor sign-up process. I want to know which of the following ways should I do ...
6
votes
3answers
538 views

How should the sign-up page for a mobile website work?

How should the sign-up page for a mobile website be? For example:- Does repeat password make more sense or less on mobile version of a website. To put it differently, are users more prone to make a ...
6
votes
2answers
6k views

Facebook connect vs existing account - How to link those two?

Since we have introduced FB connect to our web page, we have noticed that users became confused a lot and a significant number of users began to have multiple accounts. After they log in somehow (via ...
6
votes
2answers
1k views

How should I ask users for their location and preferences?

I am building a website (non-commerce) that relies heavily on user's location and user's preferences. Think of it as a map where you want to see where your friends are, closest events you might ...
6
votes
2answers
195 views

UX perspective on asking the user for their 'industry'

When users go through my signup/checkout process, one of the questions I ask them is 'what industry are you in'? The reason we ask for 'industry' is to collect some marketing statistics (which I'm ...
5
votes
2answers
431 views

What features should you add to a homepage to help sign-up conversion?

There are a few give-ins...simple social sign-up, tours, testimonials... but what have you found in your experience that really puts the icing on the cake when getting users to sign-up with the site. ...
5
votes
4answers
463 views

How early should you funnel users in a registration process?

As part of a registration form I am building I need to, at some point, differentiate between whether the user is a 'student' or 'professor'. I've seen this handled in two different ways and was ...
5
votes
8answers
763 views

How to prevent registration from login page and login from registration page

During user tests we see quite some people 1) enter their previous chosen login details (email+pass) on the registration page. Including them wondering "why we ask all this information again?". The ...
5
votes
4answers
283 views

How to design for preferences when optional and mandatory options are both available?

I saw an unexpected sign up process with the Ghostbrowser beta invite when creating an account, and I wondered what the conventional strategy is when you have to mix mandatory and optional choices on ...
5
votes
3answers
514 views

Home page with two types of profile signup

I'm working on a site where it offers online service for two types of users ("service providers" and "service seekers"). Users are required to signup with the type of profile they belong to. We are in ...
5
votes
2answers
768 views

Combining Sign in and Registration form

I am in the process of re designing a registration workflow for a social app. The nature of its content is very generic, food related stuff like recipes, cooking tips etc. The signup form is planned ...
5
votes
3answers
236 views

Is it fine for the first page to be the signup page?

In the first page of evernote two text boxes are shown, one for email and the other one for password. And I almost always get these mistaken for the login form! I enter my credentials and then realize ...
5
votes
3answers
469 views

Password Complexity Requirements

Anyone has research or data that shows correlation between using password complexity requirements and sign up conversion rate? Example of password complexity requirement:
5
votes
4answers
346 views

How to prevent creation of multiple accounts under the same company?

Let's say there's Company ABC and Employee A signed-up for an account under his own email address (e.g. employeeA@companyabc.com). However, let's say Employee B signed-up under the same company but ...
4
votes
2answers
1k views

Asking for a username and password when a user signed-up with social login buttons

I have a social application that allows users to sign up with their social accounts. The problem is that when a user uses a social login button to sign up in my website, the only way to login next ...
4
votes
4answers
208 views

Security issues if not forcing a user to sign up

I've built a simple web app Flask.io that enables users to create and share to-do lists. It doesn't require sign up. This is an important differentiator. I don't want to force the user to register ...
4
votes
2answers
108 views

Airbnb: gradual engagement on web app but not on mobile app - rationale ?

Airbnb lets you search for places on their web app until you want to contact or book it. Then you have to create an account and go through the sign up process. In the android app, you have to sign ...
4
votes
4answers
2k views

Best way for sign up process after invite

We are building an app and I'd like to have a faster sign up process for users. Right now users can only get access after they got an invite by mail. After they got the mail, they can click on a link ...
4
votes
3answers
518 views

Is offering more than one openid/social-sign-in option a good idea?

Lots of sites nowadays offer the option to log in via Google, Facebook, LinkedIn and so on, and sometimes a standard username/password option as well. While this goes a long way toward helping users ...
4
votes
5answers
252 views

Visitors don't complete registration

A lot of visitors access the registration page, but only 46% complete the registration. Is this a good ratio? Does anybody have any references or research that determines the ratio?
4
votes
1answer
16k views

is “If link is not clickable, copy and paste it into the address bar” really required for verification mails?

I want to make my verification email (or account activation email) really neat with just one "confirm your account" button. However most of the times I've seen that verification email contains below ...
4
votes
1answer
6k views

Should a UK address form have 2 or 3 address lines fields?

In my mind it makes sense for a UK address form to contain 3 address lines. There are instances of people living in blocks or buildings where 2 lines may not always be enough. I just wondered if ...
4
votes
1answer
797 views

Which verbiage is appropriate for a combined login/register button and why? [closed]

I'm creating a combined login/sign up form. When the user clicks the action button an ajax call is made which either: Logs the user in, if the account exists. Signs the user up, and then logs them in ...