Questions tagged [signup-signon]

Signing up: registering for a service. Signing on: Accessing or logging into a service, usually to access some stored data. Often found together, since signing on requires one to have signed up at some point.

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2
votes
1answer
35 views

Should a sign up for two different accounts be split into two pages?

Let's say there is a sign up for merchant and customers. Is it okay if I make the sign up page for the both of them on one page? I added an image here as an example. The sign up is for merchants and ...
4
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5answers
264 views

Security issues if not forcing a user to sign up

I've built a simple web app Flask.io that enables users to create and share to-do lists. It doesn't require sign up. This is an important differentiator. I don't want to force the user to register ...
0
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2answers
190 views

A platform designed to support both: subscribers and user accounts?

We've created a platform where users can subscribe to their favorite organizations' newsletters (similar to Mailchimp). But we also want to allow subscribers to post content on their organizations' ...
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0answers
130 views

What message to show if Email/Username taken by providers?

In my application users can register an account normally (with username, email, password) or using Google or Facebook. What message should be shown if a user is trying to login to my application with ...
3
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4answers
230 views

Request invite to closed web app - what information to ask for?

Our site is a closed service where users request an invitation to access the site. We are primarily looking for producers and makers to join to share information about their products, stories & ...
0
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1answer
132 views

Registration case studies/research

I am working on a commercial website where customers choose a template and then use a drag and drop interface to create their own adverts or promos. Before the customer can access this section ...
0
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0answers
60 views

How to design interactions for guiding users to install an application during sign up process

Application objective We have a mobile application where a sales employee will be able to login to see his sales stats for the month. The data available to the employee is restricted to only his own ...
1
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2answers
350 views

Get the user to accept Terms & Conditions when signing up with OAuth

The register form I'm working on allows the user to sign up using their Facebook account or to create a new account by typing their email and password. Here a mockup: Currently, clicking on the ...
26
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7answers
11k views

Should email verification links expire?

It's a common practice for websites to send email verification links on sign up. Should these verification links expire? I know about a bunch of website where they do and I wonder why?
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2answers
63 views

Should Password strength meter and password guide used together

I saw many sign up forms but none of them implemented both password strength meter and password guide together Currently validation in passwords are that it should be min. 8 characters with 1 special ...
1
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2answers
77 views

Best practice for requiring an “access code” before user can use app

To put things into context, we have an app that lets users earn money by just learning. Because of this, we have to be quite strict about which users are allowed to sign up as we obviously have ...
21
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5answers
10k views

Login/sign-up in modal dialogs

I've been working on a web-platform for some time now. As I was writing the usual "Sign-up" and "Login" pages I realized that a whole page was an overkill for such simple tasks so I decided to put ...
25
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5answers
5k views

Best way to combine sign in and sign up in the same form?

I want both forms to be extremely simple - sign in much like facebook in the header with 3 inputs side by side - email, password then "sign in" (or is "log in" better?). I also want to USE THE SAME ...
0
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1answer
80 views

Should I use a guided questionnaire or forms for new member sign-up process?

I've been tasked with designing a membership join process for a nonprofit. Is there a best practice/process for developing a sign-up process that has multiple steps and also needs to validate the ...
-2
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1answer
82 views

What's the best signing up a user through social login?

I'm working on a project whereby both email and phone number is required from the user. The user is able to sign up by email or through their social account. From my understanding of social sign ups ...
3
votes
1answer
99 views

Repeated password entry despite it being visible?

If the signup for a new user account dialog includes an input field to set a custom password which has an option (eye icon) to uncover its current textual contents, should there also be an input field ...
2
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1answer
475 views

How to inform the user they have been logged out from their previous account when logging in to a new account in a new tab

We have multiple products that belong together, a suite of products. They all share a single-sign-on solution ie users can log in to one of the products and are automatically logged in to all of the ...
3
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5answers
1k views

Potential UX issues with password-less logins?

There is a fantastic article entitled Is it time for password-less login? that suggests that we could use the "reset password" link as the default login action to any site. It provides a lot of ...
2
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4answers
530 views

Is it ever useful to show the Password Requirements on page load?

I have a hypothesis that I have no idea how to test other than lots of observational testing, but perhaps someone has covered this already. On signing up to a new service and being presented with the ...
2
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4answers
538 views

What's the best way to validate an invited user via email that another user provided?

User 1 is an account administrator and can create (invite) other users on the account. User 1 inputs an email address for User 2. User 2 receives a welcome email at that address with a link to confirm....
1
vote
1answer
249 views

How to deal with multiple address layouts [duplicate]

I am facing a small UX obstacle, that is related on how to handle address layouts for different countries. We are building basically a sign up process, that asks the user to enter their country of ...
2
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1answer
139 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
0
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2answers
68 views

Website main action requires Sign Up: sign-up first vs sign-up on submit?

I am building a website in which we rely on the community to build contribute to publically available resources. The main call to actions on our landing page will be browse and contribute. The ...
2
votes
1answer
76 views

Best way to smoothly onboard whilst adhering to text message laws

Our team have just discovered the harsh laws surrounding the opt-in/opt-out for receiving promotional SMSs. Our current workflow is this (we are a prescription management application): User sees ...
12
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7answers
28k views

Text for email address validation!

When validating email address on sign-up/login page which is the right grammar? "Please insert a valid email address." OR "Please enter a valid email address." OR just "Invalid email address." ...
2
votes
1answer
54 views

Implementing social sign-up to a complex registration form

I am working on a ticket to research & implement social sign-up to an already complex form. The registration form is currently 2 pages long & requires users to opt-in or out of newsletter ...
0
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0answers
32 views

Signup as first step after app was installed

What are the arguments to ask users to signup before they can use your app? For example in a secret luxury accommodation booking app, once you downloaded the app, you are forced to create an account....
0
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1answer
49 views

How to avoid creepiness when suggesting profile edits in a social network?

I'm building a small social network for a specific audience and have a question about how to best leverage info provided by a user's friends to help complete a user's profile. Here's two examples: ...
2
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3answers
357 views

“Sign Up/Join Now” versus “Learn More/Find Out More”

Does anyone have any insight regarding the use of a Sign Up "Call to Action" (CTA) versus a Learn More CTA? Here's my thinking: "Sign Up" is ideal in situations where the lead is MOST informed about,...
1
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5answers
125 views

Company seats registration flow - looking for alternatives/opinions

I'm trying to verify whether the company seats registration flow I built makes sense or not and I'd like to hear about other ways/options/flow. As a part of my SaaS product, I want companies to be ...
1
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2answers
420 views

Signup flow: synchronous or asynchronous?

So let's say we have a paid subscription signup flow. Usually paid signup flow is implemented in a "synchronous" manner: collect details click on "sign up" wait for card details/charge/etc if ...
57
votes
12answers
15k views

How to create better user account creation experience for customers who do not want to create an account

Trust and personal information security are very important issues these days when it comes to online accounts, so it is not unusual for people not wanting to create an account (i.e. provide personal ...
0
votes
1answer
244 views

What is the optimal time for a user on Login Page?

Google Analytics shows that my users need 30 seconds on average to complete the login, while a lot of password resets happen. What is the optimal timeframe a user should spent on the login page? Is ...
1
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3answers
188 views

Account Registration--Age Gates: Birthdate vs Birthyear vs Age Range

Legally, because of laws both stateside and international, we are now allowed to have users under the age of 13, without obtaining parental consent. To meet this need, we need an age gate to determine ...
5
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4answers
535 views

How to prevent creation of multiple accounts under the same company?

Let's say there's Company ABC and Employee A signed-up for an account under his own email address (e.g. employeeA@companyabc.com). However, let's say Employee B signed-up under the same company but ...
0
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1answer
84 views

When to Ask for Location During Sign Up

I'm working on an app that sends technicians to fix problems. Think of it like Uber for repairs. The service is only available in a select few cities, and the way the sign-up process right now is ...
4
votes
1answer
20k views

is “If link is not clickable, copy and paste it into the address bar” really required for verification mails?

I want to make my verification email (or account activation email) really neat with just one "confirm your account" button. However most of the times I've seen that verification email contains below ...
3
votes
4answers
264 views

Directing a user to an appropriate log in form

Hypothetically, a business has a suite of 10 products, each with separate domains. This business has separate 4 user groups who achieve different tasks on each product. Some products are made for only ...
24
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11answers
9k views

How to ensure users can't sign up for multiple accounts?

I'm working on a web app right now which users will normally have to pay to use, but I want to also offer a short demo period (haven't settled on how long yet, but somewhere between 1 day and 1 week). ...
55
votes
11answers
7k views

Does it make sense to authenticate a user when he/she provides existing valid credentials while registering?

Someone came up with this proposed behavior recently and I haven't been able to find examples of services working the same way. I have to say I don't really like it, but can't put my finger on a ...
4
votes
2answers
173 views

Is there a standard for distributing permission for account creation?

I am creating a web app that will require the user to have an account to access, but I am not allowing people to create accounts freely. I want to give specific people permission to a pre-existing ...
0
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2answers
249 views

CTA focus for Sign up or Sign in?

In my web registration form I have signup/signin button options (CTAs). I do not want to confuse the user with two bright and obvious CTA buttons, myself and my client would much rather have just one ...
1
vote
5answers
280 views

Login or signup on landing page?

I was curious as to whether the landing page of a social mobile app should be built for a user to signup or login. This example lands on the app's signup page with an option to be redirected to the ...
3
votes
3answers
103 views

Signing up before or after creating a listing — which performs better?

I'm working on a marketplace site where a user can be a buyer, a seller, or both. Right now I'm focusing on onboarding from a seller's perspective. Think about sites like AirBnB, Ebay, or Etsy, where ...
7
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3answers
3k views

Why separate login and signup page?

I was wondering why basically all webpages use separate login and signup pages. Not necessarily separate html files, but they are usually built as two separate forms. Why not have one form with email ...
5
votes
4answers
304 views

How to design for preferences when optional and mandatory options are both available?

I saw an unexpected sign up process with the Ghostbrowser beta invite when creating an account, and I wondered what the conventional strategy is when you have to mix mandatory and optional choices on ...
2
votes
3answers
729 views

From a UX perspective, when should you send the confirm your email message

In our sign up process, we ask the user to create a login (username and password) and then ask them to fill out the rest of their account which is a much longer process. There can be a one to many ...
1
vote
1answer
84 views

Which is the preferred way for a mobile Create Account Form (all input fields on one screen vs. multiple screens)?

I'm thinking currently about the Create Account Process on a mobile app. Is the preferred way for the user to fill all his credentials (Username, E-Mail, Password, Confirm Password, Birthdate, Gender) ...
8
votes
2answers
2k views

Sign up and onboarding

We have a big project management web app. Before the user can use the app, we have some steps to complete, like: 1 - Signup - 6 fields (Name, Email, Password, Job Role, Phone and Captcha) 2 - ...
1
vote
1answer
154 views

Best way to get a user to sign up via an app

I am developing an app, which allows a user (Leader) to develop plans for many other users (followers). The Leader will be able to update a follower's plan (and the follower receives a notification) ...