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Signing up: registering for a service. Signing on: Accessing or logging into a service, usually to access some stored data. Often found together, since signing on requires one to have signed up at some point.

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1answer
29 views

What's the best signing up a user through social login?

I'm working on a project whereby both email and phone number is required from the user. The user is able to sign up by email or through their social account. From my understanding of social sign ups ...
54
votes
12answers
13k views

How to create better user account creation experience for customers who do not want to create an account

Trust and personal information security are very important issues these days when it comes to online accounts, so it is not unusual for people not wanting to create an account (i.e. provide personal ...
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2answers
52 views

Get the user to accept Terms & Conditions when signing up with OAuth

The register form I'm working on allows the user to sign up using their Facebook account or to create a new account by typing their email and password. Here a mockup: Currently, clicking on the ...
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vote
4answers
99 views

Company seats registration flow - looking for alternatives/opinions

I'm trying to verify whether the company seats registration flow I built makes sense or not and I'd like to hear about other ways/options/flow. As a part of my SaaS product, I want companies to be ...
0
votes
1answer
123 views

What is the optimal time for a user on Login Page?

Google Analytics shows that my users need 30 seconds on average to complete the login, while a lot of password resets happen. What is the optimal timeframe a user should spent on the login page? Is ...
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3answers
147 views

Account Registration--Age Gates: Birthdate vs Birthyear vs Age Range

Legally, because of laws both stateside and international, we are now allowed to have users under the age of 13, without obtaining parental consent. To meet this need, we need an age gate to determine ...
0
votes
1answer
70 views

When to Ask for Location During Sign Up

I'm working on an app that sends technicians to fix problems. Think of it like Uber for repairs. The service is only available in a select few cities, and the way the sign-up process right now is ...
2
votes
2answers
105 views

“Sign Up/Join Now” versus “Learn More/Find Out More”

Does anyone have any insight regarding the use of a Sign Up "Call to Action" (CTA) versus a Learn More CTA? Here's my thinking: "Sign Up" is ideal in situations where the lead is MOST informed about,...
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2answers
109 views

CTA focus for Sign up or Sign in?

In my web registration form I have signup/signin button options (CTAs). I do not want to confuse the user with two bright and obvious CTA buttons, myself and my client would much rather have just one ...
1
vote
5answers
106 views

Login or signup on landing page?

I was curious as to whether the landing page of a social mobile app should be built for a user to signup or login. This example lands on the app's signup page with an option to be redirected to the ...
0
votes
1answer
82 views

Registration case studies/research

I am working on a commercial website where customers choose a template and then use a drag and drop interface to create their own adverts or promos. Before the customer can access this section ...
3
votes
3answers
92 views

Signing up before or after creating a listing — which performs better?

I'm working on a marketplace site where a user can be a buyer, a seller, or both. Right now I'm focusing on onboarding from a seller's perspective. Think about sites like AirBnB, Ebay, or Etsy, where ...
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2answers
223 views

Signup flow: synchronous or asynchronous?

So let's say we have a paid subscription signup flow. Usually paid signup flow is implemented in a "synchronous" manner: collect details click on "sign up" wait for card details/charge/etc if ...
2
votes
3answers
314 views

From a UX perspective, when should you send the confirm your email message

In our sign up process, we ask the user to create a login (username and password) and then ask them to fill out the rest of their account which is a much longer process. There can be a one to many ...
1
vote
1answer
54 views

Which is the preferred way for a mobile Create Account Form (all input fields on one screen vs. multiple screens)?

I'm thinking currently about the Create Account Process on a mobile app. Is the preferred way for the user to fill all his credentials (Username, E-Mail, Password, Confirm Password, Birthdate, Gender) ...
4
votes
4answers
231 views

Directing a user to an appropriate log in form

Hypothetically, a business has a suite of 10 products, each with separate domains. This business has separate 4 user groups who achieve different tasks on each product. Some products are made for only ...
5
votes
4answers
235 views

How to prevent creation of multiple accounts under the same company?

Let's say there's Company ABC and Employee A signed-up for an account under his own email address (e.g. employeeA@companyabc.com). However, let's say Employee B signed-up under the same company but ...
7
votes
2answers
1k views

Sign up and onboarding

We have a big project management web app. Before the user can use the app, we have some steps to complete, like: 1 - Signup - 6 fields (Name, Email, Password, Job Role, Phone and Captcha) 2 - ...
1
vote
1answer
127 views

Best way to get a user to sign up via an app

I am developing an app, which allows a user (Leader) to develop plans for many other users (followers). The Leader will be able to update a follower's plan (and the follower receives a notification) ...
0
votes
1answer
59 views

Should I allow unconfirmed users to store a credit card?

I'm currently building a site where a user can sign up, and amongst other things, opt-in to a paid subscription for a selection of products. Currently, my workflow has the following steps: Sign up (...
1
vote
4answers
112 views

When to ask the user to login for a more personalized experience

I’m currently working on an appointment platform for a drugstore chain. The current flow is as follow : User select a service and get geolocated or enter is own location information. The user can see ...
23
votes
9answers
7k views

Reducing Password Complexity?

Since starting my new role I've found that 20% of log in sessions are resulting in a dropout. From watching user recordings, I believe this is down to users forgetting their password. Users log in ...
0
votes
2answers
182 views

Can a progressive sign up experience surpass a regular sign up experience?

I am wondering if the common sign up strategy shared by almost all websites is always the best: Provide username Provide password and e-mail or mobile number Provide more information and confirm e-...
2
votes
3answers
291 views

Signup and Login button position in mobile view ( Left - Right ) or ( Top - Bottom ) , which one is better? [closed]

Signup and Login button position in mobile view Left - Right or Top - Bottom , which one is better?
0
votes
1answer
103 views

Where should the 'no account?' button go?

On a website I am creating, the user is prompted to login before they can access the main content page. However, if they do not own an account, they can create one. Where should this button be placed? ...
8
votes
3answers
1k views

Why separate login and signup page?

I was wondering why basically all webpages use separate login and signup pages. Not necessarily separate html files, but they are usually built as two separate forms. Why not have one form with email ...
3
votes
1answer
34 views

How effective in terms of conversions is a logged out user profile creation?

I am designing a responsive website (app in phase 2) whose target audience will be 25-45yo parents/educators. We want users to be able to browse the website without login barriers but ultimately we ...
1
vote
0answers
239 views

After Onboarding · Account Activation Flow for E-Commerce

I've been asked to re-UX (and also re-UI) the flow, just after the Onboarding process of new customers/users/accounts for a wineshop e-commerce. Basically I'm talking of 7 different possibility that ...
2
votes
4answers
185 views

Request invite to closed web app - what information to ask for?

Our site is a closed service where users request an invitation to access the site. We are primarily looking for producers and makers to join to share information about their products, stories & ...
2
votes
4answers
594 views

Is the use of username/password in a mobile app needed? [duplicate]

We can log in with google or facebook. Android users should have google account already linked, ios users could create one. If someone doesn't want to use google, he can log in with facebook. Is the ...
10
votes
4answers
526 views

To Link or Not to Link Social Logins with a Matching Email

I have a site that allows logging in through: Email (must be verified and unique) Facebook Twitter LinkedIn. Once you have created an account through one of those 4 methods, I provide the ability ...
1
vote
2answers
128 views

Using “Next” in a flow vs explicitly describing what the next step is

Suppose I have a user flow (e.g. a signup flow, but the question is applicable to any flow), where there is a single path the user can take through, e.g.: Input user details Add Profile picture Find ...
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vote
4answers
143 views

Why do apps not emphasise on 'Login' buttons like they do for 'Sign up' buttons?

There are few obvious reasons for a prominent sign up buttons like, We need more signups We need the visitors to locate the sign up button quickly Most of the apps, dont sign out users after they ...
3
votes
2answers
198 views

If you don't know the user, prompt Login or Sign up page?

Say you have a new feature on your website/app and you have a user that is going to visit it but you don't know if she is registered. Which of the following would you prompt? Login [field][field]......
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vote
3answers
134 views

Wording of third-party login button

Which one do you think is the right way to put it: "Sign up with Google" or "Sign up using Google"? I feel that "Sign up using Google" is the right way to ask, as "Sign up with Google" says that you ...
1
vote
3answers
169 views

How to show several log-in and sign-up options (mobile app)?

I'm just wondering, how do you deal with a sign-up / login page that has a lot of options? As in below, after the onboarding, the user can sign-up / log-in in 3 ways. Is this too overwhelming or is ...
4
votes
2answers
167 views

Is there a standard for distributing permission for account creation?

I am creating a web app that will require the user to have an account to access, but I am not allowing people to create accounts freely. I want to give specific people permission to a pre-existing ...
1
vote
2answers
113 views

Signing up with Google + Terms of Use checkbox

I'm stumped: How do you nicely solve the requirement of explicitly checking the "I accept the Terms of Use" checkbox when using single-click sign up with Google / Facebook / Twitter? Before we had "...
8
votes
3answers
362 views

Should be “Log Out” option on a financial product visible for the user? If yes, why?

I am working on a financial product. Re designing the dashboard/summary page also including the top menu, so I have some doubts if should I put the "Sign up" or "Log out" button at the right corner on ...
1
vote
0answers
41 views

Credit Card Requirement Free Trial - User Experience [duplicate]

Web based application requires a credit card to signup for a free 30 day trial account for which I have got mixed reviews, because application does not enforce any limit on the usage and companies ...
5
votes
4answers
264 views

How to design for preferences when optional and mandatory options are both available?

I saw an unexpected sign up process with the Ghostbrowser beta invite when creating an account, and I wondered what the conventional strategy is when you have to mix mandatory and optional choices on ...
0
votes
1answer
64 views

Avatar option on login screen?

Is it ok to give users option to put their photo while login into the app? Isn't that too much in the start?
1
vote
2answers
126 views

User Login and Signup for App with Multiple, but Separate, Roles

I'm building an app that will have two different types of users, let's say "Shoppers" and "Agents" for example. I am trying to determine whether I should split the login / signup to different areas ...
5
votes
3answers
235 views

Is it fine for the first page to be the signup page?

In the first page of evernote two text boxes are shown, one for email and the other one for password. And I almost always get these mistaken for the login form! I enter my credentials and then realize ...
1
vote
1answer
315 views

Login for hookups app

I'm developing an android app for hook ups with strangers, I understand that Facebook/Twitter login are not appropriate, but between security and flexibility, I'm confused how to register new users, I ...
5
votes
2answers
107 views

Airbnb: gradual engagement on web app but not on mobile app - rationale ?

Airbnb lets you search for places on their web app until you want to contact or book it. Then you have to create an account and go through the sign up process. In the android app, you have to sign ...
1
vote
1answer
142 views

Where should mobile apps store user data and how to define when user has to sign up? [closed]

1) I am writing here regarding one very important issue. Just imagine that you've downloaded a daily task manager mobile App. There are tones of these apps. I am quite confused, because some of them ...
44
votes
9answers
6k views

Which one should be more prominent, Login button, or Register button?

I've noticed that some sites feature register button (or form) more prominently than login button (or form), such as Dropbox and Facebook, whereas some other sites are the opposite. And also, I've ...
4
votes
1answer
142 views

Is it ok to make the users email their username?

I was checking out this website called Swagbucks and found that they make their users email address their username? Do users like this practice? Do they care enough about their username? When I ...
0
votes
4answers
300 views

Which is better to disable, the confirm e-mail field or the sign up button?

Background I'm working on an application where users have to use a specific email domain to sign up (Either @a.com or @b.com. Anything else gets rejected). In order to prevent my users from going ...