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Questions tagged [shopping-cart]

a queue for holding items to be purchased online as an analogy to physical shopping carts.

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2 answers
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Do we need to show cart icon if I am already in the cart page?

After clicking on the cart icon user will navigate to the cart page which items they selected so, in the cart page Do we need to saw the cart icon? I mean users already in the cart if we add icons ...
Mausami Dabhi's user avatar
0 votes
1 answer
41 views

Building a cart for users from social ad

Client Ask: When a user clicks on a social ad about a product or products, we want the user to land directly on their cart page with specific products related to the ad populated within the cart. My ...
AndyMK's user avatar
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2 votes
1 answer
144 views

Using a dropdown vs an input stepper for a product page recommendation?

I'm working on a web platform and an app, and for the product page, I'm not sure which is the best solution: using a dropdown OR an input stepper. When looking online, it seems like big e-commerce ...
Mimy Polina's user avatar
1 vote
1 answer
103 views

Cart Accessibility - Ecommerce Shop

i have a question regarding defining the accessibility for prices and the cart summary for an ecommerce shopping-cart. As a visual impaired user i can navigate through the cart page with the TAB key ...
Helge's user avatar
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3 votes
2 answers
142 views

Payment methods on the product page or checkout?

I'm facing an issue with an e-commerce platform, particularly concerning how the prices of products are affected by various payment options. Some products (not all) offer multiple payment methods, ...
Mimy Polina's user avatar
1 vote
1 answer
168 views

Having total price in the checkout button

When the user has finished updating/selecting items for purchase, I've seen buttons like $4.99 – Proceed to checkout on the product list page. Specifically, GrabFood uses this when you try to update ...
Arkan Tanriwa's user avatar
-1 votes
2 answers
77 views

What are some rationales for requiring end users to create an account when they do their online shopping?

There are lots of online stores which sell stuff. Suppose an end-user buys an inner tube for their bicycle from a website tubeworld.com (Tube World probably is a real thing, but I meant it to be a ...
Toothpick Anemone's user avatar
0 votes
1 answer
150 views

what number should a shopping cart icon display

This icon shows how many items a user has added to the cart. In this case items A, B, C, E and F. Now let's imagine that the user adds two more units for item C. So the updated cart is: A - 1 unit B - ...
Matías Cánepa's user avatar
2 votes
3 answers
608 views

Icons to "create new cart" and "add items to cart"

For an app where it is possible to have multiple shopping carts (like an aggregator), I am considering icons for making a new cart and for adding items to cart. Does it make sense to use the cart icon ...
ahron's user avatar
  • 601
2 votes
1 answer
203 views

Express Checkout

We are working on an effortless single page checkout for returning customers, for expert user cohort. The flow is triggered from "Buy Now" button and all important and needed information has ...
Monika Mahor's user avatar
1 vote
2 answers
287 views

Product sorting order in the shopping cart

What do you think is the best way to sort products in the shopping cart: newest added on top or at the bottom? Especially on the mobile version of the website, I think that newest on top will give the ...
Sergej's user avatar
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0 votes
1 answer
1k views

Multiple cart experience

So I'm working on an e-commerce website and it has different marketplaces (3 basically), now I want to make separate cart for each of them as through research we figured out that people hardly ...
Monika Mahor's user avatar
1 vote
1 answer
324 views

what quantity to display in the header shopping cart icon

For an e-commerce site, in the header you have the cart icon, with the quantity of items in the cart displayed. What is the best number to show as the quantity? Should you show the number of unique ...
Source's user avatar
  • 2,363
1 vote
2 answers
130 views

View shopping cart as dropdown or access via link

I work as a developer and I run many e-commerce websites. One thing I've noticed is that the shopping cart doesn't have the same behavior in different websites (whether it's mine or not). The main ...
CelsomTrindade's user avatar
1 vote
1 answer
66 views

Structure / blocks order on a shopping cart page

I'm working on a shopping cart page. I designed it following the idea of a progression (order > delivery > payment) so already entered informations are summarized on the left, and new ...
Guillaume Gautier's user avatar
4 votes
1 answer
121 views

Input steppers placement in customer journey webshop

I'm working on a B2B webshop where people can order products. They mostly order in quantities of 1-20 of the same product (we are talking about truck components). The productoverview-page is the page ...
Agrotera's user avatar
  • 141
1 vote
1 answer
147 views

What is the best way to combine a dismissible card with a collapsible panel?

I'm working on a checkout flow where a cart summary panel appears on the right hand side of the checkout form. We want the user to be able to remove a product, but due to legal and compliance reasons ...
dmcleod's user avatar
  • 51
3 votes
4 answers
1k views

Benefits of having a Shopping Cart (as opposed to "straight to checkout")

I have a client whose colleagues are pursuing an eCommerce Out of the Box product that doesn't have a dedicated shopping cart screen. Their product works such that when you want to buy something, it ...
TrollBar's user avatar
1 vote
1 answer
1k views

What the best "Add To Cart" button action?

In which situation should I choose each of the alternative bellows? After click on "Add To Cart" Button: 1. Keep on the current page, make animation on the "Add to cart" button to show the item was ...
Rafael Perozin's user avatar
1 vote
2 answers
5k views

What's the best empty basket page/message for e-commerce?

I'm looking for e-commerce experience and I really think that just show a message saying your cart is empty is so boring. I feel that we must show something more interactive for the users. What's the ...
Rafael Perozin's user avatar
0 votes
3 answers
2k views

Why add a progress bar on the shopping cart?

10 years ago it was common to see a progress bar on the shopping cart. Nowadays is not so common. Why? Are we still needing to add progress bar on shopping carts? My new shopping cart template.
Rafael Perozin's user avatar
1 vote
2 answers
332 views

Add voucher should be on the "shopping cart" or on "checkout"?

Where is the best place to add the add voucher code on my e-commerce checkout process? Shopping Cart Page Checkout Page Normally I saw it on shopping cart page but the user will think on payment ...
Rafael Perozin's user avatar
3 votes
2 answers
593 views

Do I need "Continue Shopping" button on the shopping cart?

I did read a lot about shopping cart page this week and everywhere people insist to say: Add continue buying button on your basket to reduce the abandonment. The button "continue shopping" is an ...
Rafael Perozin's user avatar
0 votes
1 answer
360 views

When should the inventory be updated [closed]

In a cart-based e-commerce website, users can add products to their basket and there can be a delay between that and the actual checkout. Considering multiple people can add products to their basket ...
mina's user avatar
  • 1
0 votes
2 answers
357 views

Redirect to checkout instead of cart

I have a cart icon in the top navigation bar and when clicked, the page will redirect to checkout instead of the shopping cart page. My reason is, the shopping cart page contains a table that ...
Jovan's user avatar
  • 3
0 votes
1 answer
225 views

In which order the payment method and total amount should present?

I am currently working on the payments process for a mobile application.I've run into a UX problem when designing the payment screen. Is there a convention for the order which payment method and ...
yeshika Senadeera's user avatar
1 vote
3 answers
373 views

Is it ok to allow Steppers or incremental buttons to remove items?

I read sometime ago that it is bad UX if the system allows the user to remove an item (for example, form their cart) if he uses numeric steppers down to 0. Should the system allow this or stop at 1 as ...
user127556's user avatar
2 votes
1 answer
78 views

Checkout button in searchbar or not

I'm making a UI for a webshop for internal users. They're using our site for placing their orders for their store. Because they know what to search for, their search queries are very precise. My ...
I. T.'s user avatar
  • 55
4 votes
5 answers
363 views

What's the best way to express discounts on an order summary?

Is there a standardized way to express discounts or credits in an order summary? Example... Sub total: $20 Discount: -$10 Total: $10 I've seen discounts expressed as -$10, $-10, ($10), and +$...
Aaron Benjamin's user avatar
1 vote
3 answers
809 views

Should I use a shopping cart icon? [closed]

We have a website that provides downloadable items for users. Those downloadable items can be found under different articles and series. So not everything you might want to download is on the same ...
Gerlof Leuhof's user avatar
2 votes
1 answer
236 views

"Shopping cart" without ajax

I am looking for a way to implement a "shopping cart" like functionality while balancing "user experience" and software quality. In my case I have a classroom with students and need to handle the ...
Vanity Slug - codidact.com's user avatar
1 vote
2 answers
195 views

Alternative quantity selection - cognitive load & space problem

I am working on a product where users are ordering rather large quantities. Or even better said: The amount that people buy varies wildly. Some order a lot, some a bit less. We are aiming at adding ...
imightmax's user avatar
0 votes
2 answers
555 views

Best way to notify that a product is out of stock once it's been in the cart for a while?

What would be the best way to notify a client that a product is out of stock after a while? For example, if someone placed a product that is in stock to their cart and just leaves it there without ...
Rafael's user avatar
  • 1
0 votes
2 answers
710 views

Should I show a confirmation pop-up when removing an item from the shopping cart?

I came across an article that advised to show a pop-up asking the user if the click to remove an item was intentional, instead of removing it immediately. But at the same time it's not a practice I ...
Ola Osinska's user avatar
1 vote
1 answer
530 views

When to log in the user during shopping process?

I need to make sure the users are logged in (and thus registered) before they can purchase a product in a game-related platform that I am working on. My question is if there's the best moment for ...
Ola Osinska's user avatar
0 votes
3 answers
464 views

Multiple steps vs fewer steps for ecommerce checkout

I'm checking Amazon's checkout and Google Store's checkout and it seems that Amazon has more pages per checkout step (1 for address, 1 for payment method, 1 for review order). While Google Store ...
Daniel Vianna's user avatar
0 votes
1 answer
67 views

How do I sell a Saas product online that is usually sold over the phone?

We are about to test the willingness of visitors to our website to 'buy now', as opposed to the usual method of 'get a demo' which would hand them over to a sales team who would call and close over ...
Brad's user avatar
  • 55
1 vote
5 answers
232 views

Can I put shopping cart there?

As far as I know, right top corner (near or on the nav bar) is where users typically look for a shopping cart. But here I have my navigation in a sidebar, so is it justified to put the shopping cart ...
Ola Osinska's user avatar
1 vote
2 answers
301 views

Do I display the old (bigger) price along with the new (lower) price in the cart?

I display the old price (crossed out) and then the new price in the product page, but I am wondering if I should do the same in the cart and in the summary on the checkout page or just show the final ...
Ola Osinska's user avatar
4 votes
1 answer
950 views

Products in a users cart that goes out of stock

Within our e-commerce solution we have a stock indication for in, out and low on stock. It's B2B and the use case exists that a user might start filling their cart, leave the website and come back ...
imightmax's user avatar
2 votes
2 answers
488 views

Shopping cart interaction: how should the user check out?

On our webshop we have a shopping cart icon in the menu bar, that on hover over shows the user what they have in ther cart. Observations in user testing showed that we had a confusing interaction with ...
MichielVXL's user avatar
1 vote
1 answer
99 views

Asking for Shipping Method per seller?

I'm currently working on a cart page and checkout flow for a marketplace that aggregates different sellers (e.g the user can purchase from different sellers and preform one checkout for all item). ...
Tal's user avatar
  • 33
0 votes
1 answer
193 views

Visually grouping items in wishlist

I am building a wishlist that allows the user to create groups of items without affecting the master wishlist (i.e. users can add an item to a group through tagging. One item can be on two different ...
Nicolas's user avatar
  • 5,608
0 votes
1 answer
599 views

eCommerce: Displaying multiple product image thumbnails (per product) in the cart page

I'm thinking of showing several images of the product on the cart page, And I'm wondering what is the best approach to implement this feature in desktop and mobile? An option could be adding left &...
Ahmad Mansee's user avatar
1 vote
3 answers
120 views

How to show a "future" state in the cart before a new item is added?

I have a shopping cart with items that decrease in price as you add or buy more items. However, the problem is the user can only see the price drop AFTER new items are added. Do you have any ideas or ...
Nicolas's user avatar
  • 5,608
4 votes
6 answers
401 views

How do I make this unconventional shopping cart experience more intuitive?

So we have this bookstore which sells language related literature. Many times you will have a book, or collection of books, which is available in a range of different languages. A good example of this ...
unitario's user avatar
  • 107
2 votes
2 answers
420 views

Shopping cart fixed or hidden?

I'm working on a website for a restaurant, where users can buy their food. By looking at some generic food ordering websites they are all pretty common about showing the shopping cart: Mobile: Via ...
CelsomTrindade's user avatar
114 votes
14 answers
18k views

Why do my users 're'select the amount in the cart?

After looking at some heatmaps and recordings I discovered that a lot of my users reselect the amount in their cart. It's already listed as 1, and they reselect it to be 1 again. My target group is ...
Summer's user avatar
  • 2,141
5 votes
3 answers
2k views

Display price with taxes or not?

I need to decide whether to show prices on an online store with or without taxes. This is significant for the site and the user as the service is labeled as the cheapest on the market. If taxes ...
André Hess's user avatar
48 votes
11 answers
25k views

"Shipping address is same as billing address" or the other way around?

Some online shops follow these guidelines (case A): Let user enter a billing address. Have a checkbox "Shipping address same as billing". Some other online shops do it just the other way (case B): ...
Uwe Keim's user avatar
  • 2,979