Questions tagged [reset]

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votes
3answers
138 views

Is it lazy or inconvenient not to distinguish between password reset use cases in the UI?

I was recently asked to reset a password due to the fact that the security requirements for the website had been upgraded, and the users have been asked to change their passwords (for those that don't ...
4
votes
3answers
206 views

What's the best “Reset to Default” UI element?

What's the best UI element for "Reset to Default" for the fields in a form? We have default text inputs in a form. Uses can edit the default text inputs, and we want to allow users to revert back to ...
5
votes
4answers
330 views

Users aren't allowed to reuse old passwords for security reasons. How to alleviate this pain point?

I work at a healthcare tech start up which is pretty strict about its login guidelines, largely because protecting patient and provider info is such a vital need in this industry. But while our ...
0
votes
0answers
62 views

Is there any advantage to bringing the user in-app for reset password vs in a browser?

Is there any notable difference between bringing the user to a browser to 'reset password' vs bringing them back to the app to do the reset? Considering that this platform exists as an app and as a ...
0
votes
1answer
110 views

Reset password with MFA

I need to implement a reset password feature with MFA. The plan is to use these 2 factors: ask a security qs and email/sms a code to the user. I think the order of these should be answer qs---> send ...
3
votes
1answer
121 views

Reset values of a select box, separate button or inside select?

I have a filter form with two select boxes to filter results. I've a red button to reset search and view all results, but I'm not sure if I should add "All" at the beginning of each select box? What ...
2
votes
1answer
627 views

more user friendly password reset process

Am writing a software to help my uncle with invoice creation. It has a login interface and each of his employees is supposed to have a cashier id. I was thinking how the best mechanism the cashier ...
1
vote
4answers
487 views

What is the best practice for resetting an invalid email address as username

Setup: Site is for utility customers to view usage and pay bills etc. Usernames are email addresses Passwords can be reset by providing an email address to which a password reset email is sent The ...
3
votes
1answer
155 views

Data on benefits of show password reset form

Most UX designers are clear that having 1 new password field with a mechanism to show the password is a better user experience than using 2 fields for 'New password' and 'Confirm password'. Is there ...
17
votes
9answers
6k views

Should password reset functionality email a temporary password or just a reset link?

When a user submits a reset password form, which UX is preferred? A temporary password is created for them to use. It's emailed to them. They log in and then a permanent change password form is shown....
2
votes
1answer
954 views

Automatic login on password reset

This question has been raised on https://security.stackexchange.com/questions/40723/why-do-you-need-to-login-after-you-change-a-password - With security in mind As one user states: "From a security ...
2
votes
1answer
285 views

What would a “reset to factory settings” term be for a digital app?

I am developing an app in which I want to have a command to remove all user data and delete all preferences, bringing the state of the app back to the way it was the day it was downloaded. However, I'...
37
votes
8answers
17k views

Is it necessary to verify a user's email address?

It's pretty much a fact that users hate having to open a new tab, go to their email service, log in, wait for the email to arrive and then click a link/paste a code. Is it really necessary to do this ...
1
vote
2answers
135 views

Star rating and possibility to remove or change user's vote

I'd like to add star voting into my project but there is the need to allow users to edit their votes. My idea is to add a reset button or just (much more complicated) allow a user to hover over ...
3
votes
3answers
484 views

Forcing users to use a new password everytime they reset

This is getting common that while resetting one's password, web-applications force users not to use a password which they had used before. Just like forcing users to follow a particular pattern of ...
7
votes
3answers
2k views

Expected behaviour when clicking to reset a password multiple times?

When a user uses the »I forgot my password« link several times and gets a couple of emails, each one with a tokenized link to reset his password, what would be the appropriate behaviour? All links ...
14
votes
2answers
5k views

Email confirmation on password reset?

I am building a prototype to a system that has a user account system in place. Of course with any account system, the user should be able to reset their password should the need arise (e.g., ...
12
votes
3answers
2k views

Should password fields be blanked when inline validation fails?

This question with a similar name refers to registration, but in my case, I would like to address submission. My use cases are: A login form consisting of an email address. A change password form ...
12
votes
6answers
4k views

Why do sites split 'password' and 'username' retrieval into two separate operations?

I find this way of doing it highly annoying when I come back to a site I haven't used in a while. First having to enter my email to get my username and then enter my username and email to reset my ...
6
votes
2answers
2k views

Where should the “clear search results” button be?

I have a page that allows a user to filter/search the content on that page by using keywords: download bmml source – Wireframes created with Balsamiq Mockups As the user types in the search ...