Questions tagged [research]

for questions that specifically ask about academic papers or other scientific research

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1answer
385 views

interval questions in questionnaire

A question in questionnaire asks age of respondents by giving four options as follows: below 20 20 to 40 41 to 60 above 61 would it be considered ordinal scale question if yes then why? if these ...
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1answer
33 views

I've heard of tagging insights, but what do you think of tagging questions?

My team is kicking off a new project and we're still in the discovery phase. We haven't talked to users yet, so we have a lot of questions. I work with learning scientists and research scientists as ...
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0answers
57 views

Available research around the use of delimiters (comma's) in large numbers

Is anyone aware of any cognitive/academic research/performance factors around the use of delimiters in larger numbers? And more specifically, the speed at which humans process them? Example with ...
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2answers
137 views

What are some authentic resources to find research papers on Healthcare UX?

I'm working on the digital ecosystem of Healthcare applications. Because of Covid-19 we are unable to reach out to actual users for primary research. So, it would be really helpful if someone can ...
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2answers
66 views

Focus group for international non-native English speakers

I'm planning and moderating a series of remote focus groups with people around the world whose native language is not English. Their English speaking abilities will vary. I'm looking for advice ...
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2answers
72 views

How much should user research results be filtered for hostile stakeholders?

I've worked in organizations where there is ostensibly an appetite for user feedback, but bad news isn't taken well. Some examples of reactions: "There's nothing we can do about that problem, ...
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6answers
11k views

Usability research on sticky headers?

Sticky (or fixed) headers are not so uncommon nowadays, and for a large website that relies heavily on catalog and search functionality it may be a good choice to aid the user. As I am currently ...
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1answer
178 views

How to measure where your site/app ranks in Anderson's UX pyramid?

How could one measure how your website or app scores on Anderson's UX pyramid? My goal would be to get a clear view of the current status per site/app upon how well are we doing and what could be ...
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1answer
36 views

Are there any benefits to a forum/Q&A website to find out feedback and features of a website?

I am in the process of designing and developing a website for my local community. I am using tools such as surveys and interviews, but wondered if there is a technique that would involve users posting ...
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3answers
299 views

What are some examples of UX engineering heuristics?

Noting that UX engineering is a fairly expansive term, I'll contextualize this to UX engineering as it relates to component prototyping and development, UI architecture, and maintenance. What kind of ...
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1answer
160 views

Survey incentives

Not sure if UX is the right place for this, but it is partly a behavioral economics question so I hope I'm in a reasonable place. For a survey prize draw, has there been any research done to assess ...
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1answer
64 views

Appropriate research method to understand the target audience

I need to make a mobile app where the client described the problem, why they need the app, the idea about it, but nothing more. I already understand what kind of features it should contain to solve ...
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3answers
165 views

Where can a ux designer find data for a user persona or an empathy map when working on a fictional project for their portfolio?

When working on a fictional personal project that will only serve as a portfolio piece (i.e. briefbox projects), how can I find the appropriate data to create user personas? I want to emphasize my ...
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1answer
58 views

How to benchmark others' apps without expensive purchases

In order to improve our airline travel booking app's notification experience, I'm conducting a benchmarking study where I hope to look at the various notifications at different points of the user ...
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2answers
116 views

How to analyse results for an open ended question?

I asked an open-ended question in a survey about one of our app's features (That is somewhat similar to its search feature) to find out why users would use this instead of search. I've got a large ...
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2answers
45 views

How best to conduct user research on existing textual documents?

My team and I are designing an online service that hosts learning material in the form of articles with various sections that take maybe 10 minutes to read. While we can't change the content, we can ...
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1answer
115 views

Cultural differences in QR code usage between eastern and western countries

Even though I have only had limited travel experiences in Asian countries like China, Taiwan, Japan and Korea, it is evident that there are plenty of cases where QR code is much more pervasive in ...
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1answer
53 views

Services for recruiting Japanese research participants

I've been asking everyone in my network, done Google searches, and checked StackExchange but still haven't found good answers. I'm running a research study where I need to recruit 90 participants from ...
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1answer
114 views

What is a Problem Statement?

Can someone help me clarify what are the Problem Statements and Hypothesis Statements in UX Research? Do you need to provide a single statement per project or multiple? What are the differences from ...
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6answers
17k views

Are there any recent studies of the "Keyboard vs Mouse"-issue?

Back in the late 80's, Apple Human Interface concluded that the mouse is faster than the keyboard, objectively. But also that every test person subjectively thought that the keyboard was faster. ...
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3answers
707 views

Alternative questions/frameworks to the Net Promoter Score or better metrics of User Experience

There are some very detailed discussions about the validity of the NPS. But the take home message is that you can't really improve what you can't measure effectively, so it is still important to come ...
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3answers
2k views

Looking for independent usability study of the Microsoft Fluent UI

I have been trying to gather objective feedback/response on the design of the Fluent UI ('Ribbon') interface. Apart from one study by Forrester which was commissioned by Microsoft anyway, and various ...
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5answers
109 views

How can I phrase questions to user tests to not give away the solution?

For a site project I'm designing, I want to make sure people know where to find what they need so names of main sections must be clear. I want to test with a couple users, as many as I can perhaps. ...
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4answers
981 views

UX Maturity Assessment results

There are plenty of UX Maturity Assessment models at the moment, probably because of the different types of organisations they have been adapted for, and also because of the changing nature of UX ...
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3answers
1k views

Are there any studies of users getting jaded of dialog requests?

There are permission request boxes such as this one, or requests from other users as per online social networking sites. Are there any studies that show people becoming jaded of dialogue boxes of any ...
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5answers
289 views

How to conduct a design / UX workshop with an in-house team?

I'm looking for ideas for conducting a quick, valuable design workshop (max a few hours). Only people who are involved in building the related digital product will participate (including me, also part ...
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4answers
852 views

Tips for ethnography

I'm doing my first ethnographic study next week and I was wondering if anyone had any tips, specifically for studying how people use things in their homes. Are there any common pitfalls? Any good ...
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3answers
552 views

Application of personality type to chat bot interface

One of the growing trends in UX design is the emergence of conversational UI (there's probably too many articles to provide a comprehensive list here, but please feel free to provide as a comment your ...
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2answers
269 views

Age group for UX related research

I have a survey which is related to UX and I want to get user demography data from the survey. But I have not much idea about what are the age groups need to consider. In different places, it shows ...
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1answer
60 views

UX research after functional requirements

I'm working as a UX Specialist and need to plan/build the processes involving UX. Perhaps any tips on the following: If functional requirements are already determined and project costs are estimated ...
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2answers
159 views

Are there alternative methods to reducing screen addiction that have been successful?

I was reading an article about the ways that children are getting around Apple's Screen Time to continue feeding their screen addiction habits. It seems to indicate that trying to make apps engaging/...
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4answers
446 views

Keyboard navigation versus mouse navigation

The project: We're designing software that users will use all day long to perform 12 repetitive tasks. Each task has many steps and takes place in a different pane in the GUI. Some of the GUI is ...
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1answer
79 views

How much incentives is too much?

While planing the research for a conference paper, a question remains present to us. The study involves three simple steps: (1) initial participatory interview; (2) participants interaction with a ...
2
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1answer
95 views

Content Gating - Paywall Experience

Is anyone able to provide examples of companies that pay gate content on their website? Possible case studies you've used when implementing something along these lines? The only sources we've looked ...
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1answer
46 views

Looking for researches or case studies on How to move users from engaging / visiting social media to website

Are there any resources, articles, research documents or case studies explains how companies or apps succeed to move users from social media to their website? On other words: create motivation and ...
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2answers
508 views

Research Project Planning - Time estimates for various research methods and phases

Are there any suggested rough estimates for how long user research methods and phases of research planing, execution, and analysis take? I'm trying to get better at project management and planning ...
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1answer
83 views

Do you know any research regarding so-called "scroll arrow" used for vertical scrolling?

Currently, I started to be concerned about the "scroll arrow" within the interface. The scroll arrow indicates that the first visible section it's not all and it's more content to scroll. I ...
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4answers
336 views

How can I conduct user research on a product that already exists?

I am working on a school project as my team's UX researcher. Our product has already been designed, prototyped, and launched, without having conducted any research. The team wants me to create ...
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3answers
7k views

What percentage of Internet keyboard users are hunt-and-peck typers?

Some people can type without needing to look at the keys. Other people need to look at the keys before pressing a key. I'm curious if there is any published research on the percentage of users that ...
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1answer
201 views

Asking for demographic and screening question at the end of the survey - benefits outweigh risks?

I recently completed a survey in which the demographic questions were asked at the end instead of the beginning. I assume that this is because there are no specific screening questions for the purpose ...
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2answers
84 views

What research methods do you use when the budget is very small?

What research methods do you use when the budget is very small? Do you rely solely on online surveys due to the budget constraints or is there a better way?
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0answers
31 views

Should there be more square and round shaped buttons than there are at the moment in the main part of webpages and apps?

References regarding optimal and minimum contact area or touch target size on mobile devices (also similar question previously on UXSE here) suggest that the contact area should fit the rough size and ...
2
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1answer
284 views

Value of the "Last Updated" field on a web page

These days many sites or pages on social media only have a very limited shelf life, in contrast to the standard corporate or organisation website that contains information that have a degree of ...
2
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1answer
36 views

What to do after getting insights from a How Might We session?

I have just finished a How Might We session with a few participants. We worked around a cross-sell idea for an online store. There are a bunch of post-its with some ideas from each participant and, ...
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2answers
2k views

Conducting a competitive analysis

What are the questions you need to ask or the methods you perform when you're doing a competitive web site analysis from a UX perspective? How do you gather the facts? When in the project process do ...
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2answers
57 views

How to decide which research method to be used?

Quick summary: I'm working on a product that provides accommodation booking (hotels, apartments, houses etc). The team wants to implement a comparison module to the property details page which offers ...
2
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1answer
46 views

Is there any research on where (on the physical screen) people prefer to read content

For example, on a page full with content, where at the bottom near the fold there is some content. Where do users tend to scroll to to read this content? Will they read it where it is, at the bottom ...
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2answers
111 views

Best UX when you have several bots?

My question is about the UX for chatbots when there are multiple bots within a website or digital ecosystem. This must be an increasing problem these days in very large companies for example, when you ...
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3answers
125 views

When do you choose quantitative research over qualitative research?

I want to know some of the discerning factors of a product that makes you choose quantitative over qualitative research and vise versa at any given time during a project.? Please elaborate when and ...
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4answers
179 views

Treating foldable devices like a multi-screen user environment? Any research or finding to support the hypothesis?

Even though I don't really understand the need for foldable devices, it hasn't stopped phone companies from pushing the boundaries when it comes to the definition of a 'display surface' and what it ...

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