Questions tagged [registration]

Registration refers to signing up for a site or service as a user with a username and password.

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4answers
195 views

Ask users to set a password or pin during the registration process

We are going to give our users the ability to set a password on their apps to protect their personal data such as their transactions, wallet balance and etc. We decided to ask them to set a password, ...
2
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3answers
204 views

User-friendly way to generate a URL from the user name?

I would like to create a page upon registration on my site based on user name, e.g. http://example.com/john-doe My concern is though it’s need to be unique in the most user-friendly way. E.g. you ...
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2answers
1k views

What are the pro's and con's of an extended user session?

When having a portal where due to regulations, the content displayed inside must be accessed through user authentication (username / password). Are there best practices / pros and cons of having ...
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2answers
299 views

With 2 types of users: should I provide 2 separate forms or use the same one for both?

I am working on a platform with 2 type of users, transporters and those sending their goods. Our biggest concern is the user experience, reason why everyone is opting for what we call "one profile". ...
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2answers
1k views

Should Sign up/ Register open a new page or just a popup window?

I am designing a simple web application. The only main function is displayed in homepage, together with other product feature promotion. On the top of the page, there are two buttons, for sign up and ...
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2answers
124 views

Does anyone have data or statistics on how forcing users to reveal gender during registration effects conversions

We are currently working with a client that insists that users have to state their gender during the registration process for a streaming service (for marketing purposes). We really do not want to ask ...
2
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5answers
322 views

Techniques to aid remembering serial numbers

What methods can I use to aid users to remember a serial number? While you might expect people to write them down, many just try and remember them, then get it wrong, and need to retrieve the number ...
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2answers
207 views

What is best practice for data protection on a registration form?

This is in part a UX and a legal (UK) question. Is there a best practice in terms of opt in statements for data protection for registration. I have had our CRM team suggest that we should include ...
2
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1answer
426 views

How to handle a complicated registration process

Ok so it is a bit complicated ... bear with me In my web application, I have something called "Office" and it has many "Employees". An "Employee" can not exist without an "Office". So in my current ...
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6answers
775 views

Creating Login Processes

I'm redesigning a login process for my product's website. Right now I have my login process, billing address and shipping address on one page. I'm looking at other sites like Amazon and Barnes and ...
2
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3answers
311 views

When to ask user for registration

Our team is currently working on a gas station app. Thee are in-app purchases, so we need users to register. When should we ask users to register with our app? Our team has considered two options ...
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2answers
154 views

What are the drawbacks of a sign up form with fewer button clicks?

I have a UX dilemma regarding a sign up process I'm trying to create. In essence the idea behind the sign up form is to have fewer button clicks as the UX of the sign up is split over entering your ...
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3answers
327 views

How to define what field is required in a form?

if it's necessary to continue with the process it's clear. In my case I have a registration form for a recruitment agency. Some fields are really necessary (name, mail, phone, ...). All other fields ...
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1answer
294 views

Self registration vs. Admin registration

We are building a web system where each organization/institution has an account to manage credits (pricing). Each institution can then have individual users (with separate logins) that use the same ...
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3answers
1k views

Should I have both username and email for registration/sign up?

I am working on a blog like site where the user can register and write stuff. I want to keep a minimalist registration/sign up process. I am thinking I will use email/password for signup/registration....
2
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1answer
542 views

Auto agreement to the ToS by clicking “Sign Up” button in sign up form

I'm developing a Sign Up page for an online service I provide. And I'm at a point where I need to decide if I'm going to have a checkbox for the user to check to make clear that the user agrees with ...
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4answers
193 views

How to design a registration proccess for a multiprofile site? ( one user - more than one profile )

Dear experts I want to know your opinion on registration process for a multi user site which has more than one profile. For example, say we have a site which has different roles. Developer Seller ...
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2answers
4k views

Best place to put optional Sign in/Sign up box on a website with auto-register user

We've wrote a website so that users can purchase ticket (for concerts). For users convenience we wrote user temporary registration and auto login systems. So users don't need to Sign in/Sign up to ...
2
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2answers
191 views

Why do many web sites emphasize registration and hide log in forms?

Many web-based applications are emphasizing sign up forms and hiding log in forms, often placing log in on another page. I'm under the impression that the majority of users are not first time users, ...
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2answers
268 views

Are there instances when Captcha / Human validation is more necessary during registration?

I am not particularly asking about whether or not Captcha within itself is good UX, but a more generalized question as to when human validation truly makes a difference in terms of a website's ...
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1answer
127 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
2
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1answer
121 views

What are the design considerations for showing timers in forms?

By timers, I mean a ticking countdown clock for time sensitive tasks, such as holding a reservation spot. Essentially "You have 3:00 minutes to complete your registration". I've seen Eventbrite ...
2
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1answer
312 views

What is the best way to integrate OAuth into an existing authentication system?

I'm currently working on a project to integrate OAuth with a pre-existing, in-house auth system. We have uncovered a number of potential issues, and I'm surprised to find so little online about what I ...
2
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1answer
255 views

Submit listing then login/register

I need users to submit a listing but they need to be registered. I want to make it easier by allowing them to fill in the submit form. I am thinking of 3 approaches: Once the listing is validated ...
2
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1answer
63 views

Check TOS agreement on page reload

If the user checks the TOS agreement checkbox on a registration form but fails validation (eg. retyped password incorrectly), should the checkbox still be checked on page reload, or should they be ...
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2answers
1k views

Material Design experience incosistent when interfacing input forms

The past 6 months I've been slowly studying Google's Material Design guidelines. I've been involved in a number of hybrid apps during this time and have loved the concepts behind MD, it inherently ...
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1answer
654 views

Why does the Facebook registration page require you to retype the email and NOT the password?

Why does Facebook require you to retype your address when you register? you already have feedback, so there is no possibility of mistake you can just copy-paste the address they don’t check it anyway ...
2
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1answer
204 views

Using SMS to register [closed]

How to make SMS registration easier?
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3answers
154 views

Layout of information on registration page

I am making the registration page for a website. How should the different components be laid out relative to each other? For example should the heading be on level or above the text input field? ...
2
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1answer
112 views

Adoption rate of Phone Verification in Sign Up form?

Of late we could see Phone Verification method is used in account registration forms so as to prove one is not a robot (e.g., Google signup form). So how popular is it's adoption rate? And how much it ...
2
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1answer
131 views

Users cannot find the way to key in information during registration

Many users cannot find the way to key in information during registration. With a tracking script, we can see that users just click other places of page rather than the labels or fields of the form to ...
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2answers
148 views

Show “Sign Up with” in landing page

At my company we're planning to redesign our landing page. Currently we have two big buttons, "Sign up" and "Sign up with Linkedin". One idea that came up is to remove the Linkedin button. When the ...
2
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0answers
927 views

How to provide good mobile phone number verification? [closed]

I'd like to know if there is a way to achieve a good user experience when a user's profile contains a mobile number which needs to be verified via SMS. The examples I have explored had the mobile ...
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4answers
460 views

How to ask user to fill out a short form after first log-in?

We need to ask the user for additional mandatory information after their first log-in because we don't want to overwhelm them on the registration page. How do we do it so that it's not annoying.. and ...
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3answers
217 views

How to convert a visitor/ browser to a user?

I run a social learning network that enables anyone to create a class/ workshop on almost any non-academic topic and allows users to register online. Anybody can be a teacher or learner. Its free. ...
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3answers
5k views

Is it ok to force a username to be lowercase?

I am having problems with custom keyboards in android. Currently the username is being input with a capital letter if the user is using a custom keyboard. In my mind the users don't notice the ...
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3answers
450 views

Single user registration vs multiple users registration form

I'm working on a registration process and have wireframed a single user registration process (see below my wireframes). We want to promote our product and encourage users to invite others. In a first ...
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2answers
173 views

Signing up for a site with a social network versus a form

I am designing a registration page for our site where we allow people to signup 3 different ways: Facebook, Twitter and also a manual signup form. We want to drive people to use Facebook and Twitter ...
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3answers
125 views

If your app requires an email address to register, but you also allow registration via FB, what if FB doesn't return an email?

Our registered users must provide an email address. However, if they register via FB, sometimes that does not return an email address. So the question is, what is the best method to collect that email ...
1
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1answer
468 views

What's the best thing to do when an email confirmation link expires?

When a user signs up for my web application, they need to click a link in an email to confirm their email address. This link is only valid for a certain number of days. I've never had a link like ...
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4answers
549 views

Order of login and registration methods: should the social media login and registration be above or below?

In a login page, should the "log in using x social media" precede the local site log in prompt, or the other way around, as shown in the image below? I'd like to ask the same about the registration. ...
1
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4answers
140 views

Asking a send an email instead of registration form

I have build a WordPress website (Something like Reddit, but for a specific niche) for a client. He believe that one quality member is useful than unwanted 100 members. First, he hate both spam ...
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5answers
184 views

What is best for register section labels? “Your email” or “Email”

I don't even know if it makes any difference but I read an article about how you should always write in a way the user feels like you are talking directly to him so I wonder if this applies to every ...
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2answers
360 views

Is showing product price after registering bad UX?

I'm redesigning a website for a client which consists of showing their visitors how the product works. I was thinking about a step-by-step with intuitive icons illustrating each step so that it won't ...
1
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3answers
726 views

Dealing with a large registration form

I'm in the the process of creating a registration form for a company where (quite a lot!) of information is required from the user, but I want to make it as painless as possible, while still being ...
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2answers
75 views

What should be the flow if user used social log-in at first then tried to login via email after?

Let's say the user signs-up via Facebook. However, some time passed and the user forgot that they signed-in via Facebook and tried to log-in using their email. Usually, for other apps, the login just ...
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2answers
202 views

User registration with autocomplete and create items

My registration is bid complex for not advanced users. So basically how it works to register user need to choose country, city, club/studio, trainer/dancer All fields except countries are autocomplete ...
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3answers
449 views

How show content that is locked to unregistered users

I have a website with a block of text available only for registers users. The structure is something like this: -Title available for all users -Text available only for registered users and panel ...
1
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1answer
492 views

Re-send email confirmation: is this really necessary?

Apart from the user accidentally (permanently) deleting the email confirmation message or glitches with POP3 client email handling, what other scenarios or instances merit the use/need for a "Resend ...
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2answers
4k views

What are the pros and cons of this different approach to registering users?

I came across a website recently that presented me with the following: Password appears after you start filling In This felt like a very idiot-proof, fun and novel approach. Am I missing some kind ...