Questions tagged [registration]

Registration refers to signing up for a site or service as a user with a username and password.

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3answers
168 views

Which of these options is the best for a long registration process?

I am designing quite a lengthy registration process. Has anyone had any negative or positive outcomes in terms of conversion rates, using the following three solutions: A Progress Indicator with ...
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1answer
72 views

Mobile: Hiding other options

The registration page would only ask for simple things: name, e-mail address, password, and phone number, and "user type". For the user type, say the choices are: Buyer Seller Middleman Visitor By ...
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1answer
323 views

When to ask for subscription payment

We have a web-app that requires our users to register, get approved, and then begin using the service. We are requiring setting up subscription payments. My question is when to ask for the ...
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2answers
159 views

Asking for Password After Email Validation?

I do not want to discuss the pros and cons of email validation, but want to know if there are potential downsides (security and otherwise) to user entering his password only after he has already ...
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2answers
316 views

Asking for sign up with Credit Card, Should you show card info after sign up info?

I'm creating a sign up page for a user to purchase a service. There is no free trial so a credit card is necessary on sign up. I think having email, name, password plus credit card might be a little ...
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2answers
151 views

What are the drawbacks of a sign up form with fewer button clicks?

I have a UX dilemma regarding a sign up process I'm trying to create. In essence the idea behind the sign up form is to have fewer button clicks as the UX of the sign up is split over entering your ...
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5answers
117 views

Searching opinions: better register flow?

Scenario: There is 300 users that buy our product on a Kickstarter campaign two months ago. We need to create these users account on our database and notify them. We have thought two ways to ...
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4answers
154 views

What type of preventing duplicate registration do you use?

Our project is a catalog of B2B goods. There are 2 types of companies: free and paid. The problem is that 'free' companies cheat and create one more company with another name and contact data. They do ...
4
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6answers
456 views

Why not sign up new users when an unknown email is entered into “forgot password”?

On occasion I try to log in to a site that it turns out I am not registered with. I try to log in, get failed password attempts, and then click forgot password. At this point, one of two things ...
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2answers
3k views

What are the pros and cons of this different approach to registering users?

I came across a website recently that presented me with the following: Password appears after you start filling In This felt like a very idiot-proof, fun and novel approach. Am I missing some kind ...
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2answers
1k views

I'm seeing a new instant email-validation tool on registration forms — is it new? And what is it? [closed]

I've started to see something in the last few months that I don't remember having seen before and want to know just what it is and how it works. When I'm required to register for some BS site (but ...
3
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1answer
590 views

Back/Cancel Button on Registration/Checkout

It's generally recommended to place a Back, or Cancel button depending on information committed, on multi-step systems to allow the user to escape a process. It is one of the most basic heuristics ...
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2answers
148 views

Show “Sign Up with” in landing page

At my company we're planning to redesign our landing page. Currently we have two big buttons, "Sign up" and "Sign up with Linkedin". One idea that came up is to remove the Linkedin button. When the ...
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1answer
212 views

Is this publisher doing their UX wrong?

I recently made a code download & errata request for a Packt book. After I had submitted the request the website did three unexpected things: It registered a new Packt account with the entered ...
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2answers
96 views

Authentication frequency for polling system

I am building a system to be used for polling during an election. Security is a massive issue as I'm sure you understand! We are using two factor authentication so the user will be asked to supply a ...
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2answers
299 views

With 2 types of users: should I provide 2 separate forms or use the same one for both?

I am working on a platform with 2 type of users, transporters and those sending their goods. Our biggest concern is the user experience, reason why everyone is opting for what we call "one profile". ...
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2answers
940 views

Requiring User Login for Mobile App

I am working on a series of utility mobile apps whittle residential real estate investors manage their businesses. The apps I am developing are highly specialized and impactful. I plan on making them ...
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1answer
84 views

Help needed with instructions

On our account registration page, we allow the user to enter an email address and a username. Although we optionally allow users to use their email address to login, we still require a username. ...
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4answers
2k views

Best Practice: Creating an account during the shopping-cart process

What is better in e-shop shopping-cart? 1) Automatically create accounts together with the purchase (automatically generated password is sent to the e-mail). or 2) Let the user the optional ...
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3answers
325 views

How to define what field is required in a form?

if it's necessary to continue with the process it's clear. In my case I have a registration form for a recruitment agency. Some fields are really necessary (name, mail, phone, ...). All other fields ...
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5answers
3k views

Email vs Mobile Number?

Which one are the most important? Email or mobile number? I've seen facebook do let user choose either to register to use mobile number or email. Any Ideas? Currently I'm doing registration for ...
3
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3answers
424 views

Why do so many organizations collect first and last name on the sign up page?

Can anyone explain to me, why so many organizations collect your first and last name (rather than just your full name) on the sign up page?
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2answers
957 views

What is the most user friendly way to verify an email address after user signed up on an app? [duplicate]

When a user signs up for for our app, he will have a limited access, and certain features won't be available to him. When he tries to access any of these limited features, a pop up will show up ...
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1answer
328 views

Innovative methods for form input on mobile [closed]

Looking to have a form on mobile for scheduling an appointment (similar to registration form info), run in a webapp. Are there any better, innovative, more interesting methods to do a form on mobile? ...
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2answers
205 views

Email registered by someone else - First time Login / Register

I am working on a system where the administrators can add information about potential users. So a user can exist without even knowing it. Current Login: At this moment there is an extra input field ...
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1answer
60 views

Show functionality prior to sign up?

I am building a list where logged in users have the ability to add to this list. Accordingly, there is an add new button to do so. For the best, most seamless experience, should this button be ...
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3answers
158 views

Is it good to automatically sign up a user if he doesnt have an account?

On some sites when you don't have an account and you are asked: Sign-in with gmail, or sign-in with facebook. When you click and your account isn't found, it automatically signs you up using the ...
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4answers
2k views

Asking a user their Drivers License Number on a sign up form

download bmml source – Wireframes created with Balsamiq Mockups I already know this is terrible UX for the user but I wanted to get your feedback as I cannot find any examples or data to help ...
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1answer
328 views

How should I go about making a login system for video game high scores?

I have a couple video games on my website, and to be able to add account-based features I'm implementing a login system for my site. My goal with the login system is to allow users who aren't logged ...
54
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11answers
7k views

Does it make sense to authenticate a user when he/she provides existing valid credentials while registering?

Someone came up with this proposed behavior recently and I haven't been able to find examples of services working the same way. I have to say I don't really like it, but can't put my finger on a ...
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1answer
1k views

Token based vs URL based email verification [duplicate]

For email verification during user registration which method would be better if we are taking following (or more - which I am missing) points: From user point of view Authenticity - Fear of clicking ...
7
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3answers
386 views

Is it a good idea to require users give an email address to see our prices?

I'm working on the website for a startup. They offer three plans tiers depending on your business size: small, medium and enterprise. The first two plans have a fixed price, but the price for the ...
4
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5answers
248 views

Visitors don't complete registration

A lot of visitors access the registration page, but only 46% complete the registration. Is this a good ratio? Does anybody have any references or research that determines the ratio?
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2answers
637 views

Redacting and combining ID cards (college ID, passport, license, 4 H club)

I need a UI that will encourage privacy, and allow a user to selectively disclose information on a need-to-know basis, in real life and online. This can be ANY information, from a catalog of sorts ...
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2answers
993 views

Should Sign up/ Register open a new page or just a popup window?

I am designing a simple web application. The only main function is displayed in homepage, together with other product feature promotion. On the top of the page, there are two buttons, for sign up and ...
5
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5answers
1k views

How to recover an account when a user entered a wrong email during signup?

Currently on my site's signup page there are two email fields and one password field. The logic is that if users don't enter their password correctly they can always recover it later with their email. ...
44
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4answers
11k views

Should multiple user accounts be allowed to use the same email address?

I am creating a free to use website without restricted registration. Part of registration includes validating the email address entered by clicking a link we send to that address. The unique ...
2
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2answers
1k views

Material Design experience incosistent when interfacing input forms

The past 6 months I've been slowly studying Google's Material Design guidelines. I've been involved in a number of hybrid apps during this time and have loved the concepts behind MD, it inherently ...
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3answers
449 views

Single user registration vs multiple users registration form

I'm working on a registration process and have wireframed a single user registration process (see below my wireframes). We want to promote our product and encourage users to invite others. In a first ...
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1answer
60 views

Asking feedback and contact data after leaving signup form

Is it smart to do this ?. Everybody clearly wants to know why the user that was willing to signup leaved the form. The only thing that could backfire are the users that wanted to signup at later time ...
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2answers
409 views

Registration processes for Social network site

I am building a website (kind of social network) for which I am designing registration and login pages. Here is how my registration page will look like: download bmml source – Wireframes ...
2
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4answers
550 views

How do I encourage user to give genuine mobile number for sending password in sign up?

In our site, we send the password to user's mobile number when he/she sign up. But user tends to ignore the fact that password will be sent to his/her mobile number. For this reason some user ...
2
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2answers
123 views

Does anyone have data or statistics on how forcing users to reveal gender during registration effects conversions

We are currently working with a client that insists that users have to state their gender during the registration process for a streaming service (for marketing purposes). We really do not want to ask ...
4
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2answers
1k views

Best way to register and login within the same form

I have an app in which users add items to a database that is synced across all devices. I need users to login in order to attach an author to each item and to record how many "points" each user has ...
4
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4answers
142 views

Where in the registration wizard to select the type of user?

Currently I deal with registration for an educational web site. I came across a problem with registration. The web site has different sections for five different audiences: candidates - students - ...
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9answers
4k views

Where is the best place to ask the user their ethnicity?

I'm building an enterprise mobile application for health and medical purposes, and due to the data driven nature of the app we ask users to enter their ethnicity. It's entirely optional but it allows ...
2
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3answers
655 views

Accordion registration form - Should the user be able to go back to the previous step?

I'm working on a step by step registration form. We are exploring an accordion style approach at the moment. (Below are my wireframes.) Because we are using inline validation, the user cannot go to ...
5
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4answers
300 views

Why do registration flows ask for anything at all?

Why not let the user in right away and trust them implicitly? They can always register later, once they know they are in the right place and want to save their stuff longer term. This would be a ...
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4answers
2k views

Why is “register” the default button rather than “log in”? [duplicate]

I have noticed an increasing trend the last year towards emphasizing the "register" button rather than "log in". Often log in is not even a button, just a link. I understand the desire to simplify ...
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0answers
124 views

Any suggestions for letting user Activation by clicking link OR typing in confirmation code?

Sometimes, our users do not have access to their email on the same device they are using our web app on, for example, they can check their email on their iphone, but the iphone is too small to use ...