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Questions tagged [registration]

Registration refers to signing up for a site or service as a user with a username and password.

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17
votes
4answers
36k views

What should a e-mail address confirmation e-mail say?

I'm sending out an e-mail containing a link to prove the user had registered with an e-mail address they have access to. What is the name of such an e-mail? Verification e-mail, confirmation e-mail, ...
2
votes
1answer
64 views

For chicken-and-egg apps which require a network effect, should I try to delay my user from noticing early on that there aren't many others?

For example, in my user registration, I can let the user pick preferences for other users, similar to a dating app. If those other users get filtered out, this introduces the possibility for the user'...
2
votes
1answer
167 views

Users cannot find the way to key in information during registration

Many users cannot find the way to key in information during registration. With a tracking script, we can see that users just click other places of page rather than the labels or fields of the form to ...
0
votes
2answers
88 views

How to Block Multiple Logins /Sign Up?

So, I have an App where the user needs to sign up to access the app. I'm planning to run an offer where user can order that item only once in a day. But I have the doubt that he may change login Id (...
23
votes
6answers
9k views

Should email verification links expire?

It's a common practice for websites to send email verification links on sign up. Should these verification links expire? I know about a bunch of website where they do and I wonder why?
54
votes
8answers
6k views

How can I unambiguously ask for a new user's “Display Name”?

At a U.S.-based company, I run an intranet system where all new users have to be requested by managers. The "Request New User" form has a single-field Display Name in which I'm hoping for an answer ...
1
vote
2answers
214 views

Best Way to Validate E-mail (before sending link to complete registration)

I have a web application used by users with “little experience”. The only field that exists on the home page is email. If the user is already registered I request the password, otherwise I send an ...
2
votes
1answer
97 views

Linking to registration email URL after a signup form

So, today I was working on the 'thank you for... page' at the company that hired me. It is a page that is shown after the user 'requests' an offer for a certain treatment. Because of privacy rights we ...
24
votes
8answers
4k views

How to handle “forgot password” when user has not confirmed email?

If you follow the pattern of allowing users access to your application without having confirmed an email (generally considered good UX), how do handle the case where they forgot their password? Very ...
0
votes
1answer
106 views

Registration case studies/research

I am working on a commercial website where customers choose a template and then use a drag and drop interface to create their own adverts or promos. Before the customer can access this section ...
0
votes
1answer
87 views

How to effectively get data from onboarding process?

We currently have a very basic onboarding process when signing up for the platform. It consists of 3 screens: Welcomes you to the platform Asks to input personal data (Birthday, gender, city they ...
0
votes
2answers
129 views

New user registering with an existing e-mail

Suppose that a new user goes to register on a site and enters an existing e-mail address. What message should be presented to that user from a UX point of view? Bear in mind that in the above case(as ...
4
votes
2answers
726 views

Prioritizing Items from a list of values

I want a user to prioritize 4 items from the highest to lowest priority without being able to select the same priority for each item for the registration process. So far this is the wireframe I have ...
2
votes
2answers
5k views

Best place to put optional Sign in/Sign up box on a website with auto-register user

We've wrote a website so that users can purchase ticket (for concerts). For users convenience we wrote user temporary registration and auto login systems. So users don't need to Sign in/Sign up to ...
0
votes
1answer
116 views

Inverting the “activation email” process

It's fairly common for websites to send an activation email to new users, with a link or code for them to use to confirm that they do in fact own the email address they used to sign up. This has ...
14
votes
7answers
9k views

Should my app send a confirmation email on user registration?

I'm grappling with the user registration experience for my application. I'm considering this model: User enters... Username Password Password confirmation Email address The app displays a message ...
8
votes
1answer
25k views

Telling users passwords don't match and aren't strong enough

I have two functions in my user registration form One checks the password and confirmed password are the same. The other checks if the password is strong enough. I have two presentation related ...
0
votes
1answer
127 views

What registration process can one employ to prevent users from creating more than one account?

I am working closely with a local entity and they want a registration process for their site visitors. However, they do not want people to create fake accounts using throw-away email addresses, etc. ...
149
votes
16answers
39k views

Why should we ask the password twice during registration?

It would be easier to ask for a user's password only once during registration. The problem: The user could make a mistake while typing the password once because of hiding letters. The solution: The ...
19
votes
9answers
4k views

Where is the best place to ask the user their ethnicity?

I'm building an enterprise mobile application for health and medical purposes, and due to the data driven nature of the app we ask users to enter their ethnicity. It's entirely optional but it allows ...
0
votes
1answer
95 views

How to communicate that creating an account is optional to using the site?

I have a site that can mostly be used without creating an account. Accounts are only needed for things such as preserving favorites across devices, which is minor in the context of the site. I want ...
5
votes
3answers
3k views

Logging (already registered) user through registration form?

In this scenario, Login and Registration form both have same fields: Email and Password. However both forms are on different pages. By default, Registration form is displayed when user lands up on ...
5
votes
4answers
731 views

On Android, how do you design a very shallow navigation?

I need to create a simple account section in my mobile app with 1-level deep navigation: ___ Register / Account -- \___ Login On iPhone, I'm using a grouped table view:...
2
votes
4answers
206 views

Ask users to set a password or pin during the registration process

We are going to give our users the ability to set a password on their apps to protect their personal data such as their transactions, wallet balance and etc. We decided to ask them to set a password, ...
4
votes
2answers
896 views

User friendly error message for invisible reCAPTCHA

Lately we've been using invisible reCAPTCHA, and more recently reCAPTCHA v3. Both are hidden and don't require the user to enter a code or tick a box to confirm they are human. So when there is an ...
2
votes
3answers
2k views

Confirm password registration prompt in mobile application

Is it a good practice to prompt user to fill field 'Confirm password' on registration screen in mobile application? Could you tell pros/cons? Thanks!
1
vote
1answer
103 views

SSO registration different ways to ask for account name

I'm creating a user portal to manage Dongle Licenses with Single Sign-on for a niche 3D Cad software. We have both single users "B2C" and companies "B2B" Business rules cannot change now, such as: ...
2
votes
1answer
132 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
0
votes
1answer
128 views

How to simplify login and registration when you can't use social login?

What is a good alternative to the traditional registration and logging in methods, other than social log in? I have a project that I'm building that I cannot employ the use of social logins-in. I ...
23
votes
5answers
10k views

Confirm vs. Verify: Is there a difference?

I'm wondering if there is any distinction between using the word confirm versus the word verify. For example, when sending an email to confirm (or verify) a user's account, is it better to call it "...
2
votes
1answer
138 views

Should this registration form include field for password now or after user passes review?

The scenario I have may be a type of edge case because of the nature of the site I'm working on. This site (note: the site is not e-commerce, it is not about generating revenue; essentially, non-...
1
vote
2answers
838 views

How to make registration/login for premium account purchase as painless as possible?

I am currently working on a fundraiser to gain several thousand premium accounts subscribers for my site. Because these are premium accounts (like Reddit Gold), a user must have an account so the ...
0
votes
2answers
314 views

User friendly transition between signup page and login page

I work on a website where users: fill in a registration form (with only 2 fields: password & confirm password; each user have a unique token which is stored in the URL) then land directly after ...
3
votes
1answer
1k views

Allow users to create an account without email

I have a website that requires users to enter email and password in order to create an account. I noticed that there are a lot of people that do not want to provide their email address during the ...
0
votes
1answer
76 views

How to offer users sign in during purchase?

I am working on cinema website. We allow users buy tickets without registration, but the main business requirement is motivate users sign in/sign up during purchase process - after click on seat you ...
12
votes
12answers
3k views

Which to show first: login or register screen or both?

I have a site for which I am working to improve user onboarding. What happens now is that when a user does some action that requires him to be logged in, I make a jQuery popup come up telling him to ...
2
votes
1answer
160 views

What are the design considerations for showing timers in forms?

By timers, I mean a ticking countdown clock for time sensitive tasks, such as holding a reservation spot. Essentially "You have 3:00 minutes to complete your registration". I've seen Eventbrite ...
53
votes
12answers
12k views

Can a form be too easy to complete?

I've been working on the onboarding/registration section of my product for some time now. We've managed to reduce the form to only one text field. Users register via social login (traditional login ...
4
votes
3answers
2k views

Multiple step registration form design

I have a multiple step registration form. What is the trade off between what information is in the registration form and the profile? For example should some content such as location be in the ...
2
votes
3answers
195 views

“Sign Up/Join Now” versus “Learn More/Find Out More”

Does anyone have any insight regarding the use of a Sign Up "Call to Action" (CTA) versus a Learn More CTA? Here's my thinking: "Sign Up" is ideal in situations where the lead is MOST informed about,...
0
votes
3answers
127 views

Removing Value Proposition from Registration Form

Are there any sources out there that shows the benefits in removing the value proposition from registration. I remember reading an article a while back about this, but can't remember the source. I ...
1
vote
5answers
120 views

Company seats registration flow - looking for alternatives/opinions

I'm trying to verify whether the company seats registration flow I built makes sense or not and I'd like to hear about other ways/options/flow. As a part of my SaaS product, I want companies to be ...
0
votes
2answers
367 views

Signup flow: synchronous or asynchronous?

So let's say we have a paid subscription signup flow. Usually paid signup flow is implemented in a "synchronous" manner: collect details click on "sign up" wait for card details/charge/etc if ...
0
votes
1answer
88 views

Should you allow a change in password in a registration form?

I'm creating a registration/sign-up form for an app that has several pages (I have no power over changing that). The first page asks name, email, phone number and password, and upon submission of ...
5
votes
5answers
2k views

How to recover an account when a user entered a wrong email during signup?

Currently on my site's signup page there are two email fields and one password field. The logic is that if users don't enter their password correctly they can always recover it later with their email. ...
3
votes
2answers
113 views

When is the best time to collect login credentials during registration?

On a long, multi-screen registration flow, is it better to collect login credentials at the start, at the end, or when the user chooses to save their application and return to it later?
1
vote
3answers
171 views

Account Registration--Age Gates: Birthdate vs Birthyear vs Age Range

Legally, because of laws both stateside and international, we are now allowed to have users under the age of 13, without obtaining parental consent. To meet this need, we need an age gate to determine ...
2
votes
3answers
283 views

How can I design a registration form with 10 fields for multiple users?

I'm in a situation to design registration form that asks A Dad [a user] to register his "Son or Sons" in a sports activity and pay for this registration. In order to enable Dads to pay one time even ...
1
vote
1answer
112 views

Looking for studies on introducing registrations

Our website allows users to draw plans for submitting to local authorities for planning permission. Currently we don't force people to register, although they can choose to do so to save their ...
5
votes
4answers
339 views

How to prevent creation of multiple accounts under the same company?

Let's say there's Company ABC and Employee A signed-up for an account under his own email address (e.g. employeeA@companyabc.com). However, let's say Employee B signed-up under the same company but ...