Questions tagged [registration]

Registration refers to signing up for a site or service as a user with a username and password.

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3
votes
2answers
206 views

When to ask for login?

I own an online store for video games and use the Stripe API for handling payments. This is the current order of events: Add to cart → Checkout → Enter Card Info → Charge → Download Item. To battle ...
21
votes
7answers
13k views

"Sign Up" vs "Create an Account"

Which pick is better for a service? Especially if I would like the website to resemble American style. Gmail and Dropbox say: "Sign In or create an account" Yahoo says: "Sign In. New here? Sign Up"....
25
votes
9answers
5k views

How to handle "forgot password" when user has not confirmed email?

If you follow the pattern of allowing users access to your application without having confirmed an email (generally considered good UX), how do handle the case where they forgot their password? Very ...
12
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5answers
5k views

How long should a confirmation link be valid?

How much time should we give a newly registered user to click the confirmation link sent by email? I can't find any best practise on how long a confirmation link should be valid.
1
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1answer
173 views

Registration case studies/research

I am working on a commercial website where customers choose a template and then use a drag and drop interface to create their own adverts or promos. Before the customer can access this section ...
1
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0answers
49 views

Is it okay to combine Log-in and Sign-up for passwordless/magic-link logins?

The generally received wisdom online seems to be to keep your log-in and sign-up/register flows separate. The reason being, that they are very similar and it is easy for users to get confused. I plan ...
0
votes
1answer
43 views

What's best for a Social Network app first open? Registration needed to view to content or not?

It is optimal to not force the user to create an account on an E-commerce website/application since the objective is to increase the purchases, as noted here. What about a Social Network application? ...
1
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4answers
1k views

How to Block Multiple Logins /Sign Up?

So, I have an App where the user needs to sign up to access the app. I'm planning to run an offer where user can order that item only once in a day. But I have the doubt that he may change login Id (...
1
vote
3answers
85 views

Good UX for validating both phone and email

A website requires users to validate their email – it's how the user receives their password creation link, and email is essential to several core workflows. There is now also a need to collect and ...
12
votes
6answers
10k views

Should registration be optional on an e-commerce site?

I am developing an e-commerce web site which will sell tourism services (airport transfer, accommodation, excursions, etc.). I am on a path here that I need to decide if I will provide a membership ...
4
votes
4answers
1k views

"Sign Up/Join Now" versus "Learn More/Find Out More"

Does anyone have any insight regarding the use of a Sign Up "Call to Action" (CTA) versus a Learn More CTA? Here's my thinking: "Sign Up" is ideal in situations where the lead is MOST informed about,...
0
votes
1answer
201 views

What is better? Login with Phone or Email or Both?

We are developing a mobile app, which our customer requested the following login/registration options. Email, Gmail, Apple, Phone In addition to that, customer want the user to try the app before ...
9
votes
3answers
6k views

User friendly error message for invisible reCAPTCHA

Lately we've been using invisible reCAPTCHA, and more recently reCAPTCHA v3. Both are hidden and don't require the user to enter a code or tick a box to confirm they are human. So when there is an ...
2
votes
2answers
320 views

What are best practices for registration process?

I'm designing an mobile app. There are 4 input fields that users must fill all to complete the registration. Those are full name, email address, password and username. First, I thought placing all in ...
55
votes
12answers
12k views

Can a form be too easy to complete?

I've been working on the onboarding/registration section of my product for some time now. We've managed to reduce the form to only one text field. Users register via social login (traditional login ...
0
votes
0answers
46 views

Handling multiple email addresses from same user during registration

I have a system that offers content on a quarterly basis. Users can register once, then use the same credentials to log in for subsequent quarters. Our system currently uses email address to know ...
0
votes
0answers
28 views

Account registration form - newsletter opt in - during or after?

Will be implementing this as an A/B test soon, but I've been looking for any research or examples and haven't been able to find any. We have a standard account registration form. It includes the usual ...
2
votes
1answer
166 views

SSO registration different ways to ask for account name

I'm creating a user portal to manage Dongle Licenses with Single Sign-on for a niche 3D Cad software. We have both single users "B2C" and companies "B2B" Business rules cannot ...
3
votes
3answers
189 views

Is it good to automatically sign up a user if he doesn't have an account?

On some sites when you don't have an account, you are asked: "Sign in with Gmail" or "Sign in with Facebook". When you click and your account isn't found, it automatically signs ...
2
votes
2answers
529 views

How to tell the user email already exists and if that email address belongs to you then reset the password

I need to show a message to the user if the user tries to create an account and that email address already is taken and if that email address belongs to the user then reset the password for the ...
5
votes
1answer
575 views

Has anyone statistics for the number of users completing a registration for a service?

I have a client and their website has a registration form the user needs to complete before they can use a service. The registration has 3 steps. The percent of users completing this process once ...
0
votes
2answers
195 views

Pro's and Con's of having Register/login vs. only login

What do you guys think is better for the user experience: Having single sign in: New User/Returning User --> Sign in Modal --> social button --> Authentication --> User Home New User/...
17
votes
5answers
5k views

Pros and Cons for having same form for login, register and forgotten password

I have notice some sites have the same form for login, register and forgotten password. Below the form you have 3 buttons i forgot my password register log me in What are the pros and cons on ...
2
votes
3answers
220 views

Registration as part of checkout flow - UX

I am working on a e-commerce project where I am redesigning the checkout flow. Currently there is legal requirement for users to register to be able to checkout because of the type of products that ...
0
votes
2answers
211 views

Should the user be logged in when clicking on the verify email link?

I have a webapp with signp/signin User does a signup with email password or a sign in via Google Twitter Facebook or GitHub If user is new, then an email is sent to this user to verify their email ...
4
votes
5answers
277 views

Security issues if not forcing a user to sign up

I've built a simple web app Flask.io that enables users to create and share to-do lists. It doesn't require sign up. This is an important differentiator. I don't want to force the user to register ...
4
votes
3answers
177 views

Is forcing users to signup after clicking a play button a dark pattern?

Im in a tricky situation. We are creating a page with a live video stream that in order for the user to view it they need to sign up for an account. I created a page where there is a clear action to ...
5
votes
5answers
6k views

Email vs Mobile Number?

Which one are the most important? Email or mobile number? I've seen facebook do let user choose either to register to use mobile number or email. Any Ideas? Currently I'm doing registration for ...
1
vote
0answers
83 views

Sign up flow for a mobile app IAP subscription that requires account linking

I've got an existing app that doesn't require any user sign up that allows users to organise lists (all on device storage). It has about 5000 users and I'm thinking of ways I can add value for my ...
0
votes
0answers
56 views

Terms and newsletter opt-in with SSO

I have problems to combine a SSO (Single Sign On) registration flow with a required opt-in for newsletter/marketing. The product I work for offers a service which requires a registration to get ...
1
vote
0answers
94 views

Looking for UX pattern for selection that requires opt-in/opt-out option

I am working on a financial app and struggling with the UX in its settings area. The user needs to select with which method he/she wants to login to the app: faceID / fingerprint Only password ...
1
vote
3answers
2k views

What kind of diagram is best to represent the flow of a registration process?

For planning What is the best way to visually represent a typical registration flow where a user registers on a registration page, there is then a confirmation page followed by validation email and ...
26
votes
3answers
9k views

Making the user login again after registration

Is it a bad idea to automatically login a user after their registration was flawlessly completed? A majority of all the websites I visit does not use this behavior, which is the reason for my question:...
1
vote
1answer
70 views

How to display 'No option available' in dropdown menu because option is not yet registered?

Context: A student registration form with 10 fields, where 4 is dropdown. Dropdown option for example; university is empty unless you register the university first in the university registration ...
11
votes
4answers
3k views

Usernames vs. Real Names

I want to create a social network mainly geared towards user-to-user interactions such as commenting and discussion boards. From my observations, I've found that users are more likely to engage in ...
28
votes
7answers
16k views

Should email verification links expire?

It's a common practice for websites to send email verification links on sign up. Should these verification links expire? I know about a bunch of website where they do and I wonder why?
3
votes
2answers
220 views

Etsy inspired login/register form that ask only mail address in first step

i'm a UI designer, i study to improve my UX knoweledge and i have a doubt about a project. I have a login/register modal window that works like the Etsy login/register modal at checkout process. In ...
2
votes
1answer
191 views

Users cannot find the way to key in information during registration

Many users cannot find the way to key in information during registration. With a tracking script, we can see that users just click other places of page rather than the labels or fields of the form to ...
1
vote
1answer
523 views

For mobile apps, should the first screen be Login or Sign Up

On mobile apps, the users get logged out rarely as the login tokens work differently. So, i think it makes more sense to make the first screen for new users. So the first page, when they open the app ...
20
votes
4answers
36k views

What should a e-mail address confirmation e-mail say?

I'm sending out an e-mail containing a link to prove the user had registered with an e-mail address they have access to. What is the name of such an e-mail? Verification e-mail, confirmation e-mail, ...
2
votes
1answer
94 views

For chicken-and-egg apps which require a network effect, should I try to delay my user from noticing early on that there aren't many others?

For example, in my user registration, I can let the user pick preferences for other users, similar to a dating app. If those other users get filtered out, this introduces the possibility for the user'...
54
votes
8answers
6k views

How can I unambiguously ask for a new user's "Display Name"?

At a U.S.-based company, I run an intranet system where all new users have to be requested by managers. The "Request New User" form has a single-field Display Name in which I'm hoping for an answer ...
1
vote
2answers
1k views

Best Way to Validate E-mail (before sending link to complete registration)

I have a web application used by users with “little experience”. The only field that exists on the home page is email. If the user is already registered I request the password, otherwise I send an ...
2
votes
1answer
198 views

Linking to registration email URL after a signup form

So, today I was working on the 'thank you for... page' at the company that hired me. It is a page that is shown after the user 'requests' an offer for a certain treatment. Because of privacy rights we ...
0
votes
1answer
115 views

How to effectively get data from onboarding process?

We currently have a very basic onboarding process when signing up for the platform. It consists of 3 screens: Welcomes you to the platform Asks to input personal data (Birthday, gender, city they ...
0
votes
2answers
141 views

New user registering with an existing e-mail

Suppose that a new user goes to register on a site and enters an existing e-mail address. What message should be presented to that user from a UX point of view? Bear in mind that in the above case(as ...
5
votes
2answers
1k views

Prioritizing Items from a list of values

I want a user to prioritize 4 items from the highest to lowest priority without being able to select the same priority for each item for the registration process. So far this is the wireframe I have ...
2
votes
2answers
5k views

Best place to put optional Sign in/Sign up box on a website with auto-register user

We've wrote a website so that users can purchase ticket (for concerts). For users convenience we wrote user temporary registration and auto login systems. So users don't need to Sign in/Sign up to ...
0
votes
1answer
142 views

Inverting the "activation email" process

It's fairly common for websites to send an activation email to new users, with a link or code for them to use to confirm that they do in fact own the email address they used to sign up. This has ...
14
votes
7answers
10k views

Should my app send a confirmation email on user registration?

I'm grappling with the user registration experience for my application. I'm considering this model: User enters... Username Password Password confirmation Email address The app displays a message ...

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