Questions tagged [registration]

Registration refers to signing up for a site or service as a user with a username and password.

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155 votes
16 answers
47k views

Why should we ask the password twice during registration?

It would be easier to ask for a user's password only once during registration. The problem: The user could make a mistake while typing the password once because of hiding letters. The solution: The ...
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  • 3,842
32 votes
14 answers
4k views

Should we restrict signup for a service to Facebook accounts only?

There are obvious advantages to limiting sign-ups to a service like Facebook connect - getting a name, age, avatar, etc. without the annoyance to your customers of asking them to fill it all in. We ...
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12 votes
6 answers
10k views

Should registration be optional on an e-commerce site?

I am developing an e-commerce web site which will sell tourism services (airport transfer, accommodation, excursions, etc.). I am on a path here that I need to decide if I will provide a membership ...
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  • 275
49 votes
9 answers
9k views

How much information should you ask for when users register?

So the company wants all the information it can get on the users of its site, but how much should be asked for upon registration? On one hand, it would be easier for the users to enter only personal ...
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  • 2,277
22 votes
7 answers
15k views

"Sign Up" vs "Create an Account"

Which pick is better for a service? Especially if I would like the website to resemble American style. Gmail and Dropbox say: "Sign In or create an account" Yahoo says: "Sign In. New here? Sign Up"....
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  • 465
11 votes
4 answers
4k views

Usernames vs. Real Names

I want to create a social network mainly geared towards user-to-user interactions such as commenting and discussion boards. From my observations, I've found that users are more likely to engage in ...
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18 votes
5 answers
6k views

Pros and Cons for having same form for login, register and forgotten password

I have notice some sites have the same form for login, register and forgotten password. Below the form you have 3 buttons i forgot my password register log me in What are the pros and cons on ...
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26 votes
5 answers
6k views

Sign up: Double opt-in still best practice? What about mobile?

Everybody knows the normal registration process: Fill in sign up form Wait for email Click confirmation link in email Done (signed in & confirmation by email) IMO this process works because ...
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  • 8,064
28 votes
5 answers
9k views

When form submission fails, password field gets blanked, why is that the case?

I've seen many registration forms where if fields don't pass validation, the password fields are blanked as well. Why is this the case? I understand why you'd blank the password in a login form, but ...
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  • 1,002
11 votes
6 answers
4k views

Keep long form, or separate into multiple steps?

We are developing a price comparison website and are struggling with the attached form. The registration process is: Eshop owner clicks on "Add eshop". Registration page 1 shows, with the basic info ...
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  • 113
17 votes
6 answers
33k views

Is it better to ask for 'full name' or 'first name' and 'last name' in a registration form? [duplicate]

Possible Duplicate: I want to make name input one field instead of first name/Last name. Wise? Worth it? I want to know that whether full name or first name and last name is better to ask in user ...
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  • 303
37 votes
6 answers
12k views

Activation email message optimization

I've got a site (e.g FooBar) and 1 out of 2 users registering never activate their account (via clicking on an email link) so I'm trying to improve this. The flow is pretty standard: user lands on ...
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  • 727
45 votes
4 answers
14k views

Should multiple user accounts be allowed to use the same email address?

I am creating a free to use website without restricted registration. Part of registration includes validating the email address entered by clicking a link we send to that address. The unique ...
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  • 453
15 votes
7 answers
14k views

What is behind entering email twice for registration?

What do you think to ask the email twice for registration? The context is this: In the e-commerce checkout/registration process where the email is mandatory to save cart or to proceed to the ...
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  • 155
12 votes
10 answers
2k views

What fields to drop from the registration form?

Our current registration form is too long and some fields should be omitted. All of these look important except 'Tell us something about yourself.' Currently used fields are: User Password Company ...
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  • 465
11 votes
9 answers
610 views

barebone registration: is password repitition and captcha really essential?

If you design a barebone registration form which only requires email address and password as essentials can you omit the password repetition and captcha without too much technical trouble? I ...
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  • 221
12 votes
4 answers
4k views

Social Login adoption vs Traditional Login

I have implemented janrain's social login on my website. I am wondering how important it is to include a traditional login (email/password) system. I believe there may be a significant percentage of ...
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7 votes
4 answers
748 views

Social network login or not?

I am developing a niche social networking iPhone app of my own. I was wondering if it would be best to allow the user to connect to social networks such as Facebook and Twitter to login to my app (...
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2 votes
2 answers
263 views

Is it a good practice to show a sign-up or registration form as seperate parts rather than in one go?

I am designing a registration form for a site with multiple sets of information required from the user. I have categorized the data fields into relevant groups. Now should I present the form sections ...
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  • 649
17 votes
2 answers
1k views

Should we send both username and password after registration?

After users have registered on a website, should that website send both username and password in their registration confirmation email ?
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4 votes
3 answers
537 views

Is offering more than one openid/social-sign-in option a good idea?

Lots of sites nowadays offer the option to log in via Google, Facebook, LinkedIn and so on, and sometimes a standard username/password option as well. While this goes a long way toward helping users ...
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  • 1,876
101 votes
2 answers
63k views

When to use "join," "register," or "sign up"?

For a user, when is it better to be asked to do the following: "Sign In" vs. "Log in" "Join" vs. "Register" vs. "Sign Up" "Sign Out" vs. "Log out" Different websites seem to use them differently, ...
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79 votes
12 answers
15k views

Are people sick of logins?

If you have a website where users 90% of time only read and view content, but rarely post, like a blog, does it make sense to force a login? If I force the user to login to view some information, ...
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  • 915
55 votes
12 answers
12k views

Can a form be too easy to complete?

I've been working on the onboarding/registration section of my product for some time now. We've managed to reduce the form to only one text field. Users register via social login (traditional login ...
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29 votes
3 answers
9k views

Making the user login again after registration

Is it a bad idea to automatically login a user after their registration was flawlessly completed? A majority of all the websites I visit does not use this behavior, which is the reason for my question:...
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  • 909
20 votes
4 answers
36k views

What should a e-mail address confirmation e-mail say?

I'm sending out an e-mail containing a link to prove the user had registered with an e-mail address they have access to. What is the name of such an e-mail? Verification e-mail, confirmation e-mail, ...
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  • 1,365
17 votes
7 answers
28k views

Registration: Username and password or email and password

During a registration process, what would the reasons be for using either username/password or email/password combinations to register the user? Is it a case of identification once in the system (it ...
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  • 5,119
25 votes
9 answers
6k views

How to handle "forgot password" when user has not confirmed email?

If you follow the pattern of allowing users access to your application without having confirmed an email (generally considered good UX), how do handle the case where they forgot their password? Very ...
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  • 251
17 votes
4 answers
2k views

Recording Debit/Credit Card Details at the start of a 'Free Trial'?

Does anyone have experience, analytics or similar on the impact of taking payment details at the start of a free trial period for a product? It's one of the things I hate the most about trialing ...
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  • 2,464
14 votes
9 answers
3k views

What is the most minimal sign up process possible?

I want to let my users get to using the website as fast as possible, so I want to have as minimal a sign up as possible, using progressive profiling to get information later if they want to disclose ...
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  • 3,134
6 votes
1 answer
7k views

Having the register and login options on same page - Best practices

Sorry for the making this a lengthy question, but I needed to make all info available. So I'm trying to design the home page of a web application. The home page will have the following elements ...
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  • 584
4 votes
7 answers
3k views

Is it good user experience to only require an email address at signup?

Is it a good idea to only require an email address from users at signup (without a password or other details)? After they sign up, we will send a random password to their email address; this password ...
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29 votes
7 answers
18k views

Should email verification links expire?

It's a common practice for websites to send email verification links on sign up. Should these verification links expire? I know about a bunch of website where they do and I wonder why?
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13 votes
4 answers
2k views

Should password field be cleared if Captcha is wrongly entered?

On registration screen there are 3 fields: Email, Password and Captcha. User has entered valid email and password but has entered wrong Captcha. Here an error message specific to the wrong Captcha ...
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1 vote
3 answers
804 views

Dealing with a large registration form

I'm in the the process of creating a registration form for a company where (quite a lot!) of information is required from the user, but I want to make it as painless as possible, while still being ...
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  • 411
7 votes
2 answers
5k views

What is the name of the button that lead to a login and register page (one page)?

I have a page that serve both login and register. I put the two form side by side (login form to the left, register form to the right). In menu header, there would normally be button that lead to ...
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  • 579
7 votes
1 answer
213 views

Is it better to force sign in before or during restricted forms?

I am building a form that will require a person to be signed in to successfully post. Filling out this for is ESSENTIAL to my web application, so I really want to make it as painless as possible - and,...
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6 votes
2 answers
1k views

Best way to register and login within the same form

I have an app in which users add items to a database that is synced across all devices. I need users to login in order to attach an author to each item and to record how many "points" each user has ...
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  • 163
6 votes
2 answers
679 views

Registration rate with combined email and SMS user registration?

I have a site that requires email validation as well as sms (cellphone number) validation. At the moment my registrations Vs non registrations are 10 to 1 (towards non registrations). This is almost ...
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  • 221
6 votes
4 answers
2k views

Why do most sites only offer two social login options?

I noticed the that many site only offer two social login options: Grooveshark: Google, Twitter Quora: Facebook, Twitter Digg:: Facebook, Twitter How does this improve the user experience?
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  • 1,595
4 votes
3 answers
391 views

What is the best approach to design registration page

I have seen users (including me) who get frustrating registration page and eventually decide to quit the site. (To be frank few of my friends left registration due to annoying captca verification) As ...
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3 votes
3 answers
490 views

Should (and how should I) I use email addresses for login without validating them?

So that users don't have to remember a username, my webapp doesn't ask users to enter one (accounts are private and there are no profiles or user-generated content). However, I would also prefer not ...
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  • 234
3 votes
4 answers
186 views

Differentiating login signposting for business and non business users

I'm building a social media endorsement platform that needs involvement from both business and non-business users. We've had some problems with the registration process on the business user side, ...
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  • 131
3 votes
2 answers
2k views

One column logistration form OR two columns?

Don't look at me like that, I actually like the way to call both login and registration forms together a logistration form, well it's convenient. I've designed a logistration form, but the problem is ...
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  • 1,002
2 votes
1 answer
500 views

How to handle a complicated registration process

Ok so it is a bit complicated ... bear with me In my web application, I have something called "Office" and it has many "Employees". An "Employee" can not exist without an "Office". So in my current ...
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  • 341
2 votes
4 answers
258 views

Building a marketplace - which one is better a unified registration or two separate ones?

I'm currently building a marketplace. And need to decide whether to: Have two separate registration forms - one for the buyer and one for the seller Have a single registration form and then when a ...
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  • 123
11 votes
5 answers
2k views

When to ask for registration

I'm designing an iOS app to order groceries online. I have a doubt about when ask for registration. To proceed at payment you must be a registered user. One can use an app like this several times and ...
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7 votes
3 answers
161 views

Accessing secure content

Which of the permutations for accessing secure content do folks prefer? In this instance I'm referring to a saved quote and have usernames, email addresses and quote reference numbers available. E.g:...
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5 votes
4 answers
1k views

How to prevent creation of multiple accounts under the same company?

Let's say there's Company ABC and Employee A signed-up for an account under his own email address (e.g. employeeA@companyabc.com). However, let's say Employee B signed-up under the same company but ...
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  • 4,188
5 votes
2 answers
1k views

Prioritizing Items from a list of values

I want a user to prioritize 4 items from the highest to lowest priority without being able to select the same priority for each item for the registration process. So far this is the wireframe I have ...
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  • 237