Questions tagged [registration]

Registration refers to signing up for a site or service as a user with a username and password.

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26 views

Proper label for T&C button

I was placed on a project that is not mine and the buttons label does not I feel match the action. The action being agreeing to the T&C. I feel it should simply say Agree or I accept Terms and ...
1 vote
1 answer
198 views

Registration case studies/research

I am working on a commercial website where customers choose a template and then use a drag and drop interface to create their own adverts or promos. Before the customer can access this section ...
1 vote
1 answer
56 views

What's best for a Social Network app first open? Registration needed to view to content or not?

It is optimal to not force the user to create an account on an E-commerce website/application since the objective is to increase the purchases, as noted here. What about a Social Network application? ...
4 votes
4 answers
2k views

"Sign Up/Join Now" versus "Learn More/Find Out More"

Does anyone have any insight regarding the use of a Sign Up "Call to Action" (CTA) versus a Learn More CTA? Here's my thinking: "Sign Up" is ideal in situations where the lead is MOST informed about,...
1 vote
4 answers
2k views

How to Block Multiple Logins /Sign Up?

So, I have an App where the user needs to sign up to access the app. I'm planning to run an offer where user can order that item only once in a day. But I have the doubt that he may change login Id (...
3 votes
2 answers
216 views

When to ask for login?

I own an online store for video games and use the Stripe API for handling payments. This is the current order of events: Add to cart → Checkout → Enter Card Info → Charge → Download Item. To battle ...
0 votes
1 answer
40 views

Course page with multiple registration options

I'm designing a website where people register for courses (online or physical/in-class). The difference with other websites is that every course may have multiple registration options (multiple sign-...
22 votes
7 answers
15k views

"Sign Up" vs "Create an Account"

Which pick is better for a service? Especially if I would like the website to resemble American style. Gmail and Dropbox say: "Sign In or create an account" Yahoo says: "Sign In. New here? Sign Up"....
6 votes
7 answers
4k views

Username field in registration form

I have a registration form with: username email password captcha I am thinking about remove the username field and generate something like username_123 and then give the opportunity to the user ...
0 votes
0 answers
51 views

Users unable to use 2FA/MFA

We are currently developing a registration/account creation process for our website where 2FA/MFA is the route we wish to guide all users down There may be scenarios where a user is unable/unwilling ...
1 vote
0 answers
112 views

Best practices for mobile app registration and login

I'm developing a consumer mobile app and was planning to have these options in the registration: Mobile number or email Password Or, use one-time passcode [instead of password] Continue with Facebook ...
15 votes
7 answers
14k views

What is behind entering email twice for registration?

What do you think to ask the email twice for registration? The context is this: In the e-commerce checkout/registration process where the email is mandatory to save cart or to proceed to the ...
25 votes
9 answers
6k views

How to handle "forgot password" when user has not confirmed email?

If you follow the pattern of allowing users access to your application without having confirmed an email (generally considered good UX), how do handle the case where they forgot their password? Very ...
12 votes
5 answers
5k views

How long should a confirmation link be valid?

How much time should we give a newly registered user to click the confirmation link sent by email? I can't find any best practise on how long a confirmation link should be valid.
0 votes
0 answers
108 views

Is it okay to combine Log-in and Sign-up for passwordless/magic-link logins?

The generally received wisdom online seems to be to keep your log-in and sign-up/register flows separate. The reason being, that they are very similar and it is easy for users to get confused. I plan ...
0 votes
3 answers
493 views

Good UX for validating both phone and email

A website requires users to validate their email – it's how the user receives their password creation link, and email is essential to several core workflows. There is now also a need to collect and ...
12 votes
6 answers
10k views

Should registration be optional on an e-commerce site?

I am developing an e-commerce web site which will sell tourism services (airport transfer, accommodation, excursions, etc.). I am on a path here that I need to decide if I will provide a membership ...
0 votes
1 answer
783 views

What is better? Login with Phone or Email or Both?

We are developing a mobile app, which our customer requested the following login/registration options. Email, Gmail, Apple, Phone In addition to that, customer want the user to try the app before ...
9 votes
3 answers
8k views

User friendly error message for invisible reCAPTCHA

Lately we've been using invisible reCAPTCHA, and more recently reCAPTCHA v3. Both are hidden and don't require the user to enter a code or tick a box to confirm they are human. So when there is an ...
2 votes
2 answers
825 views

What are best practices for registration process?

I'm designing an mobile app. There are 4 input fields that users must fill all to complete the registration. Those are full name, email address, password and username. First, I thought placing all in ...
55 votes
12 answers
12k views

Can a form be too easy to complete?

I've been working on the onboarding/registration section of my product for some time now. We've managed to reduce the form to only one text field. Users register via social login (traditional login ...
0 votes
0 answers
86 views

Handling multiple email addresses from same user during registration

I have a system that offers content on a quarterly basis. Users can register once, then use the same credentials to log in for subsequent quarters. Our system currently uses email address to know ...
2 votes
1 answer
198 views

SSO registration different ways to ask for account name

I'm creating a user portal to manage Dongle Licenses with Single Sign-on for a niche 3D Cad software. We have both single users "B2C" and companies "B2B" Business rules cannot ...
3 votes
3 answers
195 views

Is it good to automatically sign up a user if he doesn't have an account?

On some sites when you don't have an account, you are asked: "Sign in with Gmail" or "Sign in with Facebook". When you click and your account isn't found, it automatically signs ...
2 votes
2 answers
2k views

How to tell the user email already exists and if that email address belongs to you then reset the password

I need to show a message to the user if the user tries to create an account and that email address already is taken and if that email address belongs to the user then reset the password for the ...
5 votes
1 answer
619 views

Has anyone statistics for the number of users completing a registration for a service?

I have a client and their website has a registration form the user needs to complete before they can use a service. The registration has 3 steps. The percent of users completing this process once ...
0 votes
2 answers
290 views

Pro's and Con's of having Register/login vs. only login

What do you guys think is better for the user experience: Having single sign in: New User/Returning User --> Sign in Modal --> social button --> Authentication --> User Home New User/...
18 votes
5 answers
6k views

Pros and Cons for having same form for login, register and forgotten password

I have notice some sites have the same form for login, register and forgotten password. Below the form you have 3 buttons i forgot my password register log me in What are the pros and cons on ...
2 votes
3 answers
409 views

Registration as part of checkout flow - UX

I am working on a e-commerce project where I am redesigning the checkout flow. Currently there is legal requirement for users to register to be able to checkout because of the type of products that ...
0 votes
2 answers
412 views

Should the user be logged in when clicking on the verify email link?

I have a webapp with signp/signin User does a signup with email password or a sign in via Google Twitter Facebook or GitHub If user is new, then an email is sent to this user to verify their email ...
4 votes
5 answers
291 views

Security issues if not forcing a user to sign up

I've built a simple web app Flask.io that enables users to create and share to-do lists. It doesn't require sign up. This is an important differentiator. I don't want to force the user to register ...
4 votes
3 answers
194 views

Is forcing users to signup after clicking a play button a dark pattern?

Im in a tricky situation. We are creating a page with a live video stream that in order for the user to view it they need to sign up for an account. I created a page where there is a clear action to ...
5 votes
5 answers
7k views

Email vs Mobile Number?

Which one are the most important? Email or mobile number? I've seen facebook do let user choose either to register to use mobile number or email. Any Ideas? Currently I'm doing registration for ...
1 vote
0 answers
99 views

Sign up flow for a mobile app IAP subscription that requires account linking

I've got an existing app that doesn't require any user sign up that allows users to organise lists (all on device storage). It has about 5000 users and I'm thinking of ways I can add value for my ...
1 vote
0 answers
89 views

Terms and newsletter opt-in with SSO

I have problems to combine a SSO (Single Sign On) registration flow with a required opt-in for newsletter/marketing. The product I work for offers a service which requires a registration to get ...
1 vote
0 answers
132 views

Looking for UX pattern for selection that requires opt-in/opt-out option

I am working on a financial app and struggling with the UX in its settings area. The user needs to select with which method he/she wants to login to the app: faceID / fingerprint Only password ...
1 vote
3 answers
2k views

What kind of diagram is best to represent the flow of a registration process?

For planning What is the best way to visually represent a typical registration flow where a user registers on a registration page, there is then a confirmation page followed by validation email and ...
29 votes
3 answers
9k views

Making the user login again after registration

Is it a bad idea to automatically login a user after their registration was flawlessly completed? A majority of all the websites I visit does not use this behavior, which is the reason for my question:...
1 vote
1 answer
88 views

How to display 'No option available' in dropdown menu because option is not yet registered?

Context: A student registration form with 10 fields, where 4 is dropdown. Dropdown option for example; university is empty unless you register the university first in the university registration ...
11 votes
4 answers
4k views

Usernames vs. Real Names

I want to create a social network mainly geared towards user-to-user interactions such as commenting and discussion boards. From my observations, I've found that users are more likely to engage in ...
29 votes
7 answers
18k views

Should email verification links expire?

It's a common practice for websites to send email verification links on sign up. Should these verification links expire? I know about a bunch of website where they do and I wonder why?
3 votes
2 answers
309 views

Etsy inspired login/register form that ask only mail address in first step

i'm a UI designer, i study to improve my UX knoweledge and i have a doubt about a project. I have a login/register modal window that works like the Etsy login/register modal at checkout process. In ...
2 votes
1 answer
191 views

Users cannot find the way to key in information during registration

Many users cannot find the way to key in information during registration. With a tracking script, we can see that users just click other places of page rather than the labels or fields of the form to ...
1 vote
1 answer
688 views

For mobile apps, should the first screen be Login or Sign Up

On mobile apps, the users get logged out rarely as the login tokens work differently. So, i think it makes more sense to make the first screen for new users. So the first page, when they open the app ...
20 votes
4 answers
36k views

What should a e-mail address confirmation e-mail say?

I'm sending out an e-mail containing a link to prove the user had registered with an e-mail address they have access to. What is the name of such an e-mail? Verification e-mail, confirmation e-mail, ...
2 votes
1 answer
97 views

For chicken-and-egg apps which require a network effect, should I try to delay my user from noticing early on that there aren't many others?

For example, in my user registration, I can let the user pick preferences for other users, similar to a dating app. If those other users get filtered out, this introduces the possibility for the user'...
54 votes
8 answers
7k views

How can I unambiguously ask for a new user's "Display Name"?

At a U.S.-based company, I run an intranet system where all new users have to be requested by managers. The "Request New User" form has a single-field Display Name in which I'm hoping for an answer ...
1 vote
2 answers
1k views

Best Way to Validate E-mail (before sending link to complete registration)

I have a web application used by users with “little experience”. The only field that exists on the home page is email. If the user is already registered I request the password, otherwise I send an ...
2 votes
1 answer
207 views

Linking to registration email URL after a signup form

So, today I was working on the 'thank you for... page' at the company that hired me. It is a page that is shown after the user 'requests' an offer for a certain treatment. Because of privacy rights we ...
0 votes
1 answer
127 views

How to effectively get data from onboarding process?

We currently have a very basic onboarding process when signing up for the platform. It consists of 3 screens: Welcomes you to the platform Asks to input personal data (Birthday, gender, city they ...

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