Questions tagged [psychology]

Psychological principles as they relate to user interface and user experience design.

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1answer
65 views

What's a professional approach to discouraging web developers from contacting a business owner through a contact form?

Currently, there is a contact form on a site I develop, with a dismissible (bootstrap-style) alert below the submit button that says No Solicitors And when it is closed, a cookie is stored to ...
3
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4answers
442 views

Extend a subscription automatically or manually?

We offer different type of annual subscriptions. At this time, we inform the customer 2 months before his subscriptions will end, that we are going to extend his subscriptions automatically. If he don'...
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1answer
37 views

What timing of visual emphasis paired with a spoken word provides the best cognition?

I am working on an animation in which there are three somewhat small font words (Environmental, Social, and Economic) together with three colored horizontal histogram bars on each side of the labels ...
8
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4answers
1k views

Should we risk using colors other than blue in Web apps?

Trends: New Colors (we’re looking at you, #00A0D1) If there’s one thing that’s been stagnant in the design community, it’s the originality with colors. Sixty percent of the applications on my ...
144
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17answers
14k views

How to encourage honest user behavior in UI

My company creates solutions for waste management facilities. One particular piece of software is used on touch screens at the entrance of a facility. The municipiality runs the facility. We don't ...
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2answers
79 views

What defines the acceptance of fingerprints/smudges on touch screens?

This may be a very subjective observation, but everytime I ask people, more question marks occur. Situation given: When using a mobile touch device or laptop with touch screen, some (observed) ...
3
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3answers
160 views

How to describe a redundant behaviour performed by the user

I am trying to find the right terminology or phrase to describe a type of behaviour that I often observe in the physical world, and would like to know if there is some equivalent behaviour in ...
4
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3answers
237 views

Is Aesthetics sometimes preferred in Forms?

Is there some instances where form design is preferred? I already searched about the topic and the most common is: "Base the input width on user's expectation" But how about when the form looks ...
-1
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2answers
119 views

How do we help users save money? [duplicate]

We're developing a number of banking products to help our users save more money. More importantly, we'd like our users to develop money-saving habits. I'm pretty aware that lots of people have made ...
2
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2answers
69 views

How to make waiting time when connecting to a conference better for the user?

We have a part of our app where in the user has paid for a consultation and is then presented with a button to connect to the consultant. As in below: When the user clicks on this button, the ...
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3answers
129 views

Does stereotype thinking affect the application design?

I am wondering how does stereotype thinking affect the way we design for users. Will user experience designer/researcher be able to empathize with user if he/she suffers from unconscious bias.
2
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1answer
73 views

Badges for donations

I am trying to implement a donation system for a website/app that isn't going to generate any money. Once a person donates to the project, I was thinking I could give them a badge/icon that would be ...
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11answers
5k views

Should help-text be above or below the input?

There are many frameworks that support some variant of "help text", that is text which supplements the heading, label and placeholder. It's often used to give a brief description of the purpose of the ...
46
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5answers
12k views

Too many reports because report button is too convenient

I have an app that enables users to exercise questions. The users have an option to report a faulty question. The problem is that the users use the option too frequently. The reviewer has checked the ...
4
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6answers
4k views

Were we mistaken about rounded corners being better UX?

I am learning HTML and CSS, discovering that browsers implemented rounded corners and shadows using CSS... just about the time that UI went to "flat / sharp corners" without shadows, etc. It seems sad ...
4
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2answers
224 views

One CTA or many Shortcuts?

We're building a product where we can either give one main Call to Action on home screen (Mobile app) which conforms to Hick-Hyman law and reduces cognitive load to make a decision easy but lowers ...
4
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3answers
154 views

How to emphasize/mark one option over the other?

I'm attaching screenshot of the current section. The left option, is the free option(obviously), while the right one, is the paid option, marked with "locked" emoji. I'm trying to increase the "...
3
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2answers
389 views

Simulate Eye-tracking by Photoshop filters? [closed]

I've read some articles about visual perception and that it mostly differs in High-frequency, Mid-frequency and Low-frequency recognition. Whereas Low-freq is fastest and seems to be responsible for ...
2
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2answers
757 views

Cross product YES-NO answer model

I was just thinking, many questionnaires model yes/no answers as one or the other, with some logicians using fuzzy logic to describe situations in between. I wonder though, if yes and no were ...
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5answers
5k views

Rewards System: Points or Money?

Scenario We have a soon to launch app which includes a rewards system. These rewards are real money, so a direct Rewards Balance: $xxxx should suffice (in theory). Basically put, rewards are a real ...
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4answers
163 views

How to handle “wait and watch” type customers?

I am involved in a Housing rental listings project where users are given a number of choices to choose their preferred home from. All choices fulfill their original criteria(Budget for rent, location, ...
4
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2answers
381 views

Accepted color or treatment for negative numbers?

As most people know, red is a color used in many apps to display negative numbers, specially in financials. I also remember old calculators with paper rolls having that color by default for ...
2
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2answers
120 views

Placing pictures on a scale from happy to not happy

I work on an application that allows users to tell their story of their experience in health and social care. At the moment, that's an entirely text based affair. To try to make it easier for people ...
6
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2answers
331 views

When did the concept of flagging start?

Seeing another question at UX.SE related to flagging, I realized that flagging is always associated to a negative connotation. I understand that Flags are Used to Convey Messages (such as Naval Flag ...
3
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1answer
156 views

Impact of plural vs singular names [closed]

I've just bought a domain for my mobile app/website project, and an interesting question popped to my mind. I don't know what would be the impact of this decision in terms of user experience, user ...
1
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1answer
49 views

Studies on button text for agreement?

We have an application, that due to factors outside of our control (legal/regulatory), has some very complex rule sets. Because of this, we need users to read a short amount of context on a modal the ...
2
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2answers
137 views

The psychology of color that a child would most likely choose

As a UI designer, I have always wondered if there has been any psychological studies that can prove that children will pick certain colors over other colors or if there is a common pattern that occurs ...
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2answers
164 views

Ordering of an Eligibility Funnel during application onboarding process

I am designing an onboarding/registration process for a mobile app/service that has fairly restrictive qualification requirements. Over time, these requirements will be come substantially less ...
36
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6answers
3k views

Why this timed-hover “like button”?

I recently caught "Where Good Ideas Come From" by Stephen Johnson on Alex Hillman's blog, and was intrigued by Alex's unique implementation of a 'like button'. Behaviour The element's initial state: ...
6
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2answers
1k views

How do I avoid the “Halo Effect” during testing?

I’ve been doing a lot of thinking on the Halo Effect lately. It seems that this effect can really make a difference in the outcome of my testing if I am not cognizant of its potential swaying power. ...
2
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1answer
87 views

Priming before workshops so people choose to be more empathetic during empathy mapping

We do a lot of workshops and kickoffs with clients. One of the exercises we do is empathy mapping of their potential customers. Are there any suggested priming activities that would help people ...
2
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0answers
525 views

Priming in User Experience Design [closed]

How can we use priming / subliminal messages to increase the visitor / user's joy on a website? The topic "Subliminal Perception" a.k.a. "Priming" is often used by marketeers to subliminally ...
9
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2answers
1k views

What is the effect of rounding counts of artefacts, like books or courses available?

I have been researching to find the right way to display the total number of artefacts, in this case, books available for sale in a website. Another example is the number of courses available in a ...
12
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3answers
18k views

Mental model vs Conceptual model — what's the difference?

I'm reading Apple's Human Interface Guidelines about Mental models and I can't understand what is the difference between Mental and Conceptual models. I prefer a short answer if possible :)
23
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9answers
6k views

How valuable is studying cognitive psychology for UX?

I am starting my second year in grad school and thinking about what to study. One thing that I know is good to have a grasp of is cognitive psychology. But I would like to get someones perspective. ...
4
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1answer
129 views

How do you call the concept of similar social validation options/choices?

Maybe I'm too burnt, but I can't come with the answer to this. I don't mean Overchoice, but the concept of choices or options that are similarly validated by peers creating a friction to user. To be ...
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2answers
158 views

Nice elevators patterns for imaginative psychology

For a person that could not see, would it be nice to have different elevator buttons arranged into different patterns, not sure which ones, at all, or not? On one hand, it would make things ...
16
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6answers
10k views

Are stars a good rating system?

Quoting myself from this other question, there are users that rate us with 1 star when the review is "Good product", as well as the other way around, rating us 5 stars for "Bad product" reviews, ...
72
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9answers
4k views

How does Gamification change User Behavior?

On Location Based Applications the use of Gamification is essential. As you move along and check in you earn badges and points. Users also find themselves in a leader board, which most certainly ...
13
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5answers
2k views

How do you nudge users to download your native app?

I was reading an ACM research paper recently that considered users' revisitation patterns. The authors found that users tend to revisit native apps far more often than they revisit pages in browsers. ...
12
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4answers
1k views

Is user centered design only about hygiene factors?

There is one thing that bothers me about UX-design. One of the shortcomings of a user centered design approach, is that it only focuses on existing needs and not on new revolutionary ideas. For ...
22
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2answers
987 views

Social media sharing: Does simply showing icons stimulate action?

This is tangentially related to the question "Social Media Icons - show all visible, or group under 'share'?". In my organization, we've generally found that displaying the individual icons for ...
0
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1answer
78 views

How to deal with perceived frustration in rewards based app?

I'm working on an app with a gamification approach and I kinda hit a wall with a problem: users may feel frustrated even though they've achieved a goal Since this is a bit complex to understand ...
18
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4answers
2k views

How to best avoid confirmation bias when surveying about features?

My product team proposed a new feature for our mobile app and I'd like to get a sense of user interest for the feature. I have the ability to run in-app surveys to our existing users but when running ...
7
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1answer
164 views

Is there evidence that users are happy to expend more time and effort in certain circumstances?

Certain tasks take extra time and effort to complete. Registration for a secure service, or recovering login credentials are two good examples. However, there is a tension between security and ...
3
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2answers
1k views

'Likes' vs 'Upvotes' [duplicate]

When it comes to completely anonymous appreciation of videos. What is better to use: 'Likes' vs 'Upvotes'? I've read elsewhere that likes seem more personal and there is a network involved. But what ...
8
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3answers
710 views

How accepted is the “Hooked Model” by UX?

The Hook Model for designing habit-forming products is not frequently mentioned in UX lectures. The model seems to be about creating "habits forming products". How necessary this model, really, if ...
3
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3answers
2k views

What is the psychology behind road markings on lanes unaffected by speed cameras?

In the UK, speed cameras are usually accompanied by white striped lines on the road. I have always assumed that was a visual reminder to the motorist to "watch your speed- it's about to be checked". ...
8
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3answers
233 views

What's the actual likeability of “voice control”?

I recently got to design an app for Google Glass, and I was wondering: how much users really like that they have to speak out loud to have control over the device or to undertake an action? Are there ...
35
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4answers
9k views

What objective qualities make a user interface intuitive?

How is intuitive defined in terms of UI? Are there any studies about what objective and measurable qualities make a user interface intuitive? What design principles, patterns, or approaches are most ...