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Questions tagged [psychology]

Psychological principles as they relate to user interface and user experience design.

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2
votes
2answers
123 views

Placing pictures on a scale from happy to not happy

I work on an application that allows users to tell their story of their experience in health and social care. At the moment, that's an entirely text based affair. To try to make it easier for people ...
3
votes
1answer
161 views

Impact of plural vs singular names [closed]

I've just bought a domain for my mobile app/website project, and an interesting question popped to my mind. I don't know what would be the impact of this decision in terms of user experience, user ...
6
votes
2answers
339 views

When did the concept of flagging start?

Seeing another question at UX.SE related to flagging, I realized that flagging is always associated to a negative connotation. I understand that Flags are Used to Convey Messages (such as Naval Flag ...
1
vote
1answer
51 views

Studies on button text for agreement?

We have an application, that due to factors outside of our control (legal/regulatory), has some very complex rule sets. Because of this, we need users to read a short amount of context on a modal the ...
2
votes
2answers
142 views

The psychology of color that a child would most likely choose

As a UI designer, I have always wondered if there has been any psychological studies that can prove that children will pick certain colors over other colors or if there is a common pattern that occurs ...
0
votes
4answers
166 views

How to handle “wait and watch” type customers?

I am involved in a Housing rental listings project where users are given a number of choices to choose their preferred home from. All choices fulfill their original criteria(Budget for rent, location, ...
41
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4answers
7k views

Why do we prefer shiny finish on cars and dull finish on devices?

Across the board, cars have shiny paint (which looks great), while computers, laptops and phones etc. tend to have a dull finish to them. What’s the logic/psychology behind this?
3
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2answers
166 views

Ordering of an Eligibility Funnel during application onboarding process

I am designing an onboarding/registration process for a mobile app/service that has fairly restrictive qualification requirements. Over time, these requirements will be come substantially less ...
3
votes
3answers
165 views

How to describe a redundant behaviour performed by the user

I am trying to find the right terminology or phrase to describe a type of behaviour that I often observe in the physical world, and would like to know if there is some equivalent behaviour in ...
2
votes
1answer
88 views

Priming before workshops so people choose to be more empathetic during empathy mapping

We do a lot of workshops and kickoffs with clients. One of the exercises we do is empathy mapping of their potential customers. Are there any suggested priming activities that would help people ...
2
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0answers
552 views

Priming in User Experience Design [closed]

How can we use priming / subliminal messages to increase the visitor / user's joy on a website? The topic "Subliminal Perception" a.k.a. "Priming" is often used by marketeers to subliminally ...
9
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2answers
1k views

What is the effect of rounding counts of artefacts, like books or courses available?

I have been researching to find the right way to display the total number of artefacts, in this case, books available for sale in a website. Another example is the number of courses available in a ...
5
votes
2answers
382 views

Does testimonial actually work (we all know its fake)?

Before someone comes saying yes it works because of social validation or social proof, are there any user tests, research or case studies that backs up it up? It seems like most poeple I speak to ...
0
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2answers
158 views

Nice elevators patterns for imaginative psychology

For a person that could not see, would it be nice to have different elevator buttons arranged into different patterns, not sure which ones, at all, or not? On one hand, it would make things ...
4
votes
1answer
129 views

How do you call the concept of similar social validation options/choices?

Maybe I'm too burnt, but I can't come with the answer to this. I don't mean Overchoice, but the concept of choices or options that are similarly validated by peers creating a friction to user. To be ...
0
votes
1answer
79 views

How to deal with perceived frustration in rewards based app?

I'm working on an app with a gamification approach and I kinda hit a wall with a problem: users may feel frustrated even though they've achieved a goal Since this is a bit complex to understand ...
18
votes
4answers
2k views

How to best avoid confirmation bias when surveying about features?

My product team proposed a new feature for our mobile app and I'd like to get a sense of user interest for the feature. I have the ability to run in-app surveys to our existing users but when running ...
7
votes
1answer
164 views

Is there evidence that users are happy to expend more time and effort in certain circumstances?

Certain tasks take extra time and effort to complete. Registration for a secure service, or recovering login credentials are two good examples. However, there is a tension between security and ...
144
votes
17answers
14k views

How to encourage honest user behavior in UI

My company creates solutions for waste management facilities. One particular piece of software is used on touch screens at the entrance of a facility. The municipiality runs the facility. We don't ...
8
votes
3answers
715 views

How accepted is the “Hooked Model” by UX?

The Hook Model for designing habit-forming products is not frequently mentioned in UX lectures. The model seems to be about creating "habits forming products". How necessary this model, really, if ...
7
votes
11answers
5k views

Should help-text be above or below the input?

There are many frameworks that support some variant of "help text", that is text which supplements the heading, label and placeholder. It's often used to give a brief description of the purpose of the ...
8
votes
3answers
234 views

What's the actual likeability of “voice control”?

I recently got to design an app for Google Glass, and I was wondering: how much users really like that they have to speak out loud to have control over the device or to undertake an action? Are there ...
3
votes
4answers
464 views

Extend a subscription automatically or manually?

We offer different type of annual subscriptions. At this time, we inform the customer 2 months before his subscriptions will end, that we are going to extend his subscriptions automatically. If he don'...
4
votes
2answers
97 views

Why would some high profile blog not allow commenting? [closed]

Comments have been an important part from the evolution of blog. But I can see some blogs like http://www.lukew.com not allowing comments at all. It surely hurts the user experience for genuine ...
16
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2answers
1k views

Is there research supporting the link between colors and emotions?

I recently reviewed a style guide document and came across a passage concerning colors. In the text, different colors are attributed to different emotions, e.g.: Orange stands for lust for life or ...
37
votes
10answers
7k views

Should I avoid using “abort” in favor of its synonyms?

I've heard that the term "abort" could have a negative meaning in some contexts (i.e. due to abortion-related issues), and for that reason it was avoided in some interfaces of the 80's/90's, probably ...
6
votes
2answers
316 views

Terminology for user fear of unbounded space

There is a term used for describing a behavioral pattern where users feel disoriented or anxious when a navigable space is unbounded and there is no reference point. For example, in a 3D drawing ...
1
vote
1answer
50 views

Reading continuous vs interrupted text mobile on IM

after an argument with my wife where I missed to notice to buy the milk out of a short message she sent me, the following question came to mind. Reading an interrupted message (where each line of ...
0
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2answers
132 views

Impact of images and icons on user perception when capturing personal information?

I am designing an account area where users are required to provide some personal information.I have came across research that suggests that the use of icons such as a "Padlock" or similar has a ...
16
votes
6answers
11k views

Are stars a good rating system?

Quoting myself from this other question, there are users that rate us with 1 star when the review is "Good product", as well as the other way around, rating us 5 stars for "Bad product" reviews, ...
1
vote
1answer
59 views

Is it good to put a player into detention (jail) or just kick the user from a server?

I am developing a game server in an open-world game where players can do whatever they want. Once however my staff encounters a rule breaker I advise them to, by their judgment on how bad it is, to ...
2
votes
2answers
214 views

What is the psychology behind newspaper content on websites (and in general)?

Why are newspaper websites laid out the way they are ? Is it because they need to display as much content as possible, sparking interest in every article (see nytimes.com) ? Or is there something ...
6
votes
2answers
962 views

The effect of showing “wizard” style steps in a multistep process

I'm approaching this from the context of a user onboarding workflow. Specifically I'm looking for references to research that discuss what effect displaying "wizard" steps actually has on user ...
0
votes
1answer
60 views

Is User Psychology similar to the use of empathy?

So I've been doing some read up about UX hoping to firm up my base as a UX practitioner and was just wondering and thinking if User Psychology is similar to the use of empathy. Understanding that a ...
3
votes
2answers
473 views

Which style of avatar is more reputable?

Is there any evidence which shows whether users are more likely to reciprocate positively towards a certain style of profile avatar? For simplicity, let's break profile avatars into the following ...
2
votes
3answers
291 views

predict behavior based on emotional response

I'm a student so this is my first crack at designing a study. Trying to develop a usability test that 1) gathers participants emotional reaction and 2) discovers what behavior they would display ...
3
votes
2answers
1k views

'Likes' vs 'Upvotes' [duplicate]

When it comes to completely anonymous appreciation of videos. What is better to use: 'Likes' vs 'Upvotes'? I've read elsewhere that likes seem more personal and there is a network involved. But what ...
6
votes
2answers
1k views

How do I avoid the “Halo Effect” during testing?

I’ve been doing a lot of thinking on the Halo Effect lately. It seems that this effect can really make a difference in the outcome of my testing if I am not cognizant of its potential swaying power. ...
25
votes
10answers
3k views

What is more memorable: Avatar or Username?

Is there any evidence which shows whether users are more able to recognise another user's Photo over their Username or vice versa? I am interested in understanding this from a usability perspective. ...
1
vote
2answers
668 views

Is the state of 'flow' equivalent to user engagement?

From Wikipedia Flow (psychology): Flow is the mental state of operation in which a person performing an activity is fully immersed in a feeling of energized focus, full involvement, and ...
0
votes
3answers
131 views

For user confirmation, is it more standard to use “Y” or “N” to denote continuing execution?

This is a question about best practice, not a specific language/ syntax question. When requesting user confirmation, e.g. Y/N to either continue execution despite some risky condition or exit to fix ...
4
votes
2answers
146 views

How to encourage quality content?

Yahoo! Answers and StackExchange are two well-known examples of Q&A sites. Both sites allow users to ask questions, vote, and choose the best answer. Both sites have a point system to encourage ...
5
votes
4answers
121 views

How do i balance MI requirements with the user experience?

Im designing an online form, to start the form, the user has to select between x3 options: (option 1) or (option 2) or (option 3) If the option 3 is selected, a lightbox appears to tell users they ...
1
vote
2answers
576 views

Use last modified time or time created for ordering by date?

When sorting a list of items by date, is it more logical to sort it by the time that each item was modified or the time that each item was created? I have seen both of these methods used and I'm ...
9
votes
1answer
247 views

Would it be relevant to learn/understand how manipulation works as UX Designers?

When designing a service for users, we're constantly trying to push them to do things. We're creating systems to get them motivated so they see the value they'll get out of the product. Perfectly done,...
1
vote
4answers
439 views

How to keep the user engaged while waiting for a period of time?

I am designing an app for an online taxi booking portal. The workflow is designed in a way in which the users must wait for 120 secs for booking to get confirmed. While the customer is waiting for the ...
2
votes
3answers
338 views

How much customisation should be permitted?

The team I work in are in charge of approving and creating new team document storage/collaboration microsites for business areas within the company. These are currently being offered as SharePoint ...
9
votes
3answers
816 views

What is the fundamental difference between liking and upvoting? Please signify what to use in what contexts?

In particular: How do people perceive the difference between these actions? How do people perceive the difference between a like/don't like system and a upvote/downvote system? When should you use ...
3
votes
1answer
405 views

what is the list for list of sexual orientation options in a dating website?

males and females sexual orientations in a terminology that is easy for the user to select them. Exmple .male straight , female straight including gay and lesbian and other kinds. please i am ...
2
votes
2answers
134 views

What are users attitudes towards help buttons

I was wondering, given the wealth of awful help menus foisted on us by various services, whether actually describing the manual area of your application as 'help' was a good idea or not. Do users ...