Questions tagged [product-design]

A more specific term commonly used to describe the application of human-centred design processes to a product (can be physical or digital) as opposed to a service, which can incorporate a range of user/customer touch points.

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263
votes
14answers
54k views

What's wrong with USB sticks that you need 3 tries to plug them in correctly?

You've all probably experienced this at least once: trying multiple times to plug in a USB stick correctly, because somehow it isn't intuitive what side goes up. This is especially the case when the ...
18
votes
6answers
16k views

UX vs Product Design, what's the difference?

I've notice that more and more people who used to call themselves UX Designers are now calling themselves Product Designers. I have a rough feel for the differences but I'm struggling to find any good ...
15
votes
5answers
2k views

Why are sinks always rounded?

I've noticed a trend recently that some sinks have a flat base, but they seem to be few and far between. Are there any reasons related to UX for why sinks have traditionally always been round?
11
votes
5answers
2k views

On the difference beween UX and Product design - does it matter?

I've been in the process of gathering up my clients, my portfolio, and my wits as I consider a move from consulting back to an agency type environment. As a result, for the first time in half a decade,...
10
votes
7answers
715 views

"Can you make it more prominent?" stakeholder phenomenon

I'm designing many features for a product, where many of these features are shared across the real estate of a screen. It's common for each stakeholder or product manager to feel that their feature is ...
8
votes
3answers
3k views

Why do folding stepladders have "not-a-step" steps?

Stepladders are typically labelled with a warning sticker that says: ⚠️ Danger: Do not stand on top step or, sometimes on the second-from-the-top step: ⚠️ Do not stand on or above this rung or ...
7
votes
6answers
50k views

What's the reason some places use milk bags instead of milk jugs or other means?

I am not sure if it happens in other countries, but some provinces in Canada uses milk bags for 4L instead of jugs, or other containers. Anyone knows if there is an advantage of this over the other ...
7
votes
3answers
100 views

Should I offer product plans with specified limits when we do not yet have a way to enforce the limits?

I'm designing software that's being designed with multiple tiers. Each tier has a specified amount of storage and specified number of actions an account can take each month. The issue is that we do ...
5
votes
1answer
653 views

Does brand logo placement increase user trust?

Does brand logo placement for signed-in users increase user trust and experience for a product? An example is the "StackExchange" word mark at the top left vs no wordmark. Facebook's iOS mobile app ...
4
votes
1answer
224 views

How do you know when you've reached the "local maximum?"

Andrew Chen calls the “Local Maximum” a point in which you’ve hit the limit of the current design…it is as effective as its ever going to be in its current incarnation. How do you know, as a UX ...
4
votes
3answers
2k views

Connecting to WLAN (WiFi) without screen

We were discussing hardware engineering and creating a device which relies on a WiFi connection but does not feature a screen. The challenge is to allow a user to set up a device which does not have ...
4
votes
3answers
950 views

Why have a confirmation page?

I am working on an inventory management software. At times, when users add a batch or products or transfer items around, they would have a confirmation page to confirm their action. For example, I ...
4
votes
3answers
11k views

Why do businesses frequently keep one half of double doors locked? [closed]

This leads to a bottleneck of people going in/out because there's only a single point to enter or leave. Not to mention potential stampede situation in the event of a fire. Is this just something we ...
3
votes
2answers
235 views

What research method is appropiate for this case?

We have a mobile app, with 3 million of downloads and 1.5 million of active users. This is a young product with the main market overseas. I just arrived to the company and I realized that they haven't ...
3
votes
2answers
118 views

How does providing users with the option to flag wrong content influence the perception of product quality?

We're providing various learning content on our webpage. Sometimes users send us emails complaining about specific content that we need to fix. Without further description it is often quite difficult ...
3
votes
1answer
83 views

What is the best way the user quickly identify a product [closed]

I am developing a game portal , where the main User 's task is to seek details of the products in a wide displayed list. First the image of the product is displayed , followed by its title , its price ...
3
votes
1answer
77 views

How to effectively link isolated apps of the same product?

Our product has many categories of features (e.g. Create/Manage sports activities, Book a play field, Book a Coach, Entertainment related events etc). However, we plan to divide these features into ...
3
votes
2answers
2k views

Centralized UI/UX with Agile dev teams?

We have several cross-functional agile teams in different locations working on products that aggregate up to 2-3 solutions. Are there any examples of how companies manage a consistent UX across such ...
3
votes
3answers
503 views

Best practice for switch with interchangeable on/off position?

We're making a hardware device with a reset button that needs to be activated when the device is unpowered. As such, the button can not be a momentary press but needs to change position before being ...
3
votes
4answers
117 views

How to ensure design is involved in product development

We have several development teams, a Product Owner team and a Design team. The PO team generally works with the design team whilst writing the user stories and acceptance criteria and then typically ...
2
votes
2answers
453 views

UX designers, what does your design handoff to dev process look like?

I'm a product designer, UX/UI (whatever else you wanna call it). I work closely with devs during the pre-deployment phases. Because of the speed at which we operate, and the complexity of the ...
2
votes
2answers
3k views

Why do few laptops have their Home/Page Up/Page Down/End keys in a column on the right?

I'm noticing that the vast majority of laptops today have their Page Up and Page Down keys near (or on) the arrow keys, and the Home/End keys at the top-right (if not also on the arrow keys). It ...
2
votes
4answers
164 views

Bounce rates and very low conversion rates

My site seems to be producing very high bounce rates (60% plus) and because of this the conversion rate suffers massively. Here is a users journey: They search for '80s fancy dress' in Google and ...
2
votes
2answers
940 views

Modal or new Page for product description?

I have a question it's kind of research and I have researched a few before posting but I want direct pros and cons for my concerns thus I am posting this question here. I have a page which has a sort ...
2
votes
1answer
128 views

What is the 8.8 mm R Criterion Curved Design?

Can you exlplain me what is the 8.8 mm R Criterion Curved Design? Apparently it is a criteria used by the UMi Touch phone. Why it uses 8.8 mm curves (what does this even mean? Do they mean that the ...
2
votes
1answer
124 views

What are the benefits to product teams when designs are done in user flows

Recently i've been designing UI for various features in sketch in terms of user flows. This means multiple artboards of each state and scenario will be in a layout of a flow. similar to how Jakub ...
2
votes
2answers
508 views

What is the best way to document/describe a completely new product?

Describing a new feature, optimization, or new section of an existing app for engineering and the product team is fairly solvable. You can build on a specific existing point of reference and user ...
2
votes
3answers
296 views

User research drives design or vice a versa for existing product?

Looking for feedback on this work process: The product team is coming up with design features for existing product & then validating it based on user research (self reported). As a user/UX ...
2
votes
1answer
65 views

Ideas for browsing a TON of products on an eCommerce site

I'm trying to solve a particular customer concern for an online grocery website / iOS app. The complaint goes something like this: When I browse your site, I feel like I can never really see all ...
2
votes
1answer
164 views

Category assignment based on rules

I'm trying to design a solution to automatically assign categories to certain groups of foods, based on a huge set of available rules coming from parameters of these "foods". Potential issues: Food ...
2
votes
1answer
199 views

As per usability which view is better to show product hierarchy: Horizontal view or Vertical view?

I am facing problem to show complete hierarchy of consumer product for a company where products can be up to 500. And hierarchy can be up to 7 level. I am attaching 4 level horizontal & vertical ...
2
votes
1answer
120 views

Is there a generic name for software that performs assessment, presentation of results and fix?

Consider a software tool that performs the following functions: Collection of user-defined constraints Assessment of the constraints against a data set [Optional] Automated execution of code to ...
2
votes
1answer
59 views

How do you know what to test at the right time on a product?

You have a hypothesis of a new feature that would improve x on your product and you don't have any data backing up your decision as this feature is new territory. How do you know this hypothesis is ...
1
vote
2answers
219 views

What's the best way to denote that a field in a form is a pro feature?

I need to tell the user that he/she can use the field in a form only if he/she is a pro user. I thought about something like this: But I'm not very sure if replacing the BROWSE button with PRO is ...
1
vote
1answer
68 views

Negative user reaction to redesigned product

Hope you're all healthy and safe. A redesigned version of a product is recently launched and we've been hearing negative reviews. In order to redesign the product, we followed a thorough process; ...
1
vote
3answers
308 views

Should users be shown a login page or the same page they were in after their session timer expires?

Currently I am designing a security product for which the session timer is 15 mins after you will be logged out. Should I a) Show the user a small modal which says they have been logged out b) Show ...
1
vote
2answers
353 views

Is the skill of icon design required for a good UI/UX designer? [closed]

I sincerely apologize if this question is way too amateurish but I really could use some opinions on this. I know there are places and ways to get icons online, but a) those options at times are ...
1
vote
2answers
184 views

Best practices for unifying a product suite

I am working on a suite of subscription based products under the same brand. Some are content driven, and some are data driven, but the users are mostly the same. Currently, the interface and ...
1
vote
1answer
62 views

Quantity boxes versions for ecommerce

So I'm making an eCommerce template and now I reach the point where I need to make a card product for sites that need quantity selection (not bulk or volume). I did 2 basic options, one with and one ...
1
vote
1answer
189 views

How do you deal with long product titles on mobile?

I have a product card that only allows three lines of text and if it’s longer it adds an ellipsis. If you want to see the full text you just hover over and the tooltip will appear with the full text, ...
1
vote
1answer
93 views

When to merge features into a "master" mobile app or create a dedicated mobile app

The general question is how do you decide that these features should be merged to an existing mobile app OR we should build a dedicated mobile app? Let's say for instance that you work for a bank. ...
1
vote
1answer
574 views

Best way for user to create category tree

Our clients need to create a shop structure with many categories and subcategories, and our current system is not very easy for them. I thought the best way would be just a blank text area - ...
1
vote
1answer
165 views

How do I downgrade product tiers with set limits? 50 → 20 users

I'm currently designing a webapp that has three product tiers. Within the app you can create an organization and a specified number of people, documents and parts can belong to it depending on the ...
1
vote
2answers
804 views

Showing / Hiding Inactive Features in a Product

I'm currently working on a product that includes a few features and other sub-products that aren't always included in the basic package. These features are opt-in and the client would have to pay an ...
1
vote
3answers
187 views

Has there been any studies done on when it's useful to have a touchscreen?

Are there any guidelines as to when it's useful to have a touchscreen interface? My first experience was with my smartphone and I thought the touchscreen was great and a huge improvement on usability. ...
1
vote
0answers
42 views

Designing for responsive medium/big screens for SaaS products Best practices

Consider a SaaS web product that has users mostly on medium/big screens - from small laptops and tablets through large screens (15"/17" laptops and small/medium desktop screens) up to big ...
1
vote
1answer
64 views

Best practices for technically executing AB testing on ecommerce site?

I am working on a site redesign for my company's ecommerce site. We sell access to upcoming and recorded webinars. As a part of this redesign, I have recommended a new product strategy in which ...
1
vote
4answers
147 views

In an ideal world, which designer would work on which part of the product at which part of the process [closed]

This is probably the most debated topic regarding the different kinds of designers and their different roles. it's almost impossible to answer. in reality most designers wear many hats. lets look ...
0
votes
3answers
1k views

Product variations

I am creating a flowershop and I have the following dilemma. Let's say somebody wants to buy a bouquet of roses. Roses comes with many colors, sizes and different quantity in a bouquet. Should I ...
0
votes
2answers
215 views

How to adapt UX design approach/process for short timeframe projects (e.g. hackathons)

So I was picked today as a participant for a 24 hour hackathon, I tried to read couple of articles on how to get ready, some of them offered some quality insights but most of them were just about how ...