Questions tagged [product-design]

A more specific term commonly used to describe the application of human-centred design processes to a product (can be physical or digital) as opposed to a service, which can incorporate a range of user/customer touch points.

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266 votes
14 answers
58k views

What's wrong with USB sticks that you need 3 tries to plug them in correctly?

You've all probably experienced this at least once: trying multiple times to plug in a USB stick correctly, because somehow it isn't intuitive what side goes up. This is especially the case when the ...
stackzebra's user avatar
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18 votes
6 answers
17k views

UX vs Product Design, what's the difference?

I've notice that more and more people who used to call themselves UX Designers are now calling themselves Product Designers. I have a rough feel for the differences but I'm struggling to find any good ...
Chris's user avatar
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16 votes
4 answers
4k views

Smart watch notifications when doing maintenance work

I'm looking to improve the notifications experience for a heavy duty smart watch that assists people working on maintenance activities in a factory environment (e.g. the room they are in might be ...
Blue Ocean's user avatar
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15 votes
5 answers
2k views

Why are sinks always rounded?

I've noticed a trend recently that some sinks have a flat base, but they seem to be few and far between. Are there any reasons related to UX for why sinks have traditionally always been round?
Rich's user avatar
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11 votes
5 answers
2k views

On the difference beween UX and Product design - does it matter?

I've been in the process of gathering up my clients, my portfolio, and my wits as I consider a move from consulting back to an agency type environment. As a result, for the first time in half a decade,...
Imperative's user avatar
10 votes
7 answers
763 views

"Can you make it more prominent?" stakeholder phenomenon

I'm designing many features for a product, where many of these features are shared across the real estate of a screen. It's common for each stakeholder or product manager to feel that their feature is ...
Blue Ocean's user avatar
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8 votes
3 answers
4k views

Why do folding stepladders have "not-a-step" steps?

Stepladders are typically labelled with a warning sticker that says: ⚠️ Danger: Do not stand on top step or, sometimes on the second-from-the-top step: ⚠️ Do not stand on or above this rung or ...
200_success's user avatar
  • 2,301
7 votes
6 answers
52k views

What's the reason some places use milk bags instead of milk jugs or other means?

I am not sure if it happens in other countries, but some provinces in Canada uses milk bags for 4L instead of jugs, or other containers. Anyone knows if there is an advantage of this over the other ...
Joan Venge's user avatar
7 votes
3 answers
108 views

Should I offer product plans with specified limits when we do not yet have a way to enforce the limits?

I'm designing software that's being designed with multiple tiers. Each tier has a specified amount of storage and specified number of actions an account can take each month. The issue is that we do ...
Switters's user avatar
  • 291
5 votes
1 answer
712 views

Does brand logo placement increase user trust?

Does brand logo placement for signed-in users increase user trust and experience for a product? An example is the "StackExchange" word mark at the top left vs no wordmark. Facebook's iOS mobile app ...
user1676691's user avatar
4 votes
1 answer
268 views

How do you know when you've reached the "local maximum?"

Andrew Chen calls the “Local Maximum” a point in which you’ve hit the limit of the current design…it is as effective as its ever going to be in its current incarnation. How do you know, as a UX ...
Benoit Meunier's user avatar
4 votes
5 answers
1k views

How many months should we track and collect data before analyzing it after rolling out a new feature?

I'm a solo product designer, and this is my first time to create and apply UX metrics and KPIs in our product as well as doing UX research. So far, our company doesn't have a budget yet to hire an ...
hey.k's user avatar
  • 41
4 votes
3 answers
2k views

Connecting to WLAN (WiFi) without screen

We were discussing hardware engineering and creating a device which relies on a WiFi connection but does not feature a screen. The challenge is to allow a user to set up a device which does not have ...
Thomas Clayson's user avatar
4 votes
3 answers
1k views

Why have a confirmation page?

I am working on an inventory management software. At times, when users add a batch or products or transfer items around, they would have a confirmation page to confirm their action. For example, I ...
Bearsaur's user avatar
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4 votes
3 answers
12k views

Why do businesses frequently keep one half of double doors locked? [closed]

This leads to a bottleneck of people going in/out because there's only a single point to enter or leave. Not to mention potential stampede situation in the event of a fire. Is this just something we ...
simonovv's user avatar
3 votes
2 answers
243 views

What research method is appropiate for this case?

We have a mobile app, with 3 million of downloads and 1.5 million of active users. This is a young product with the main market overseas. I just arrived to the company and I realized that they haven't ...
Franco's user avatar
  • 163
3 votes
2 answers
182 views

How does providing users with the option to flag wrong content influence the perception of product quality?

We're providing various learning content on our webpage. Sometimes users send us emails complaining about specific content that we need to fix. Without further description it is often quite difficult ...
ITJ's user avatar
  • 451
3 votes
1 answer
84 views

What is the best way the user quickly identify a product [closed]

I am developing a game portal , where the main User 's task is to seek details of the products in a wide displayed list. First the image of the product is displayed , followed by its title , its price ...
Matheus's user avatar
  • 185
3 votes
1 answer
84 views

How to effectively link isolated apps of the same product?

Our product has many categories of features (e.g. Create/Manage sports activities, Book a play field, Book a Coach, Entertainment related events etc). However, we plan to divide these features into ...
Junaid Mhd's user avatar
3 votes
2 answers
2k views

Centralized UI/UX with Agile dev teams?

We have several cross-functional agile teams in different locations working on products that aggregate up to 2-3 solutions. Are there any examples of how companies manage a consistent UX across such ...
Stephen Arnold's user avatar
3 votes
3 answers
520 views

Best practice for switch with interchangeable on/off position?

We're making a hardware device with a reset button that needs to be activated when the device is unpowered. As such, the button can not be a momentary press but needs to change position before being ...
user217562's user avatar
3 votes
4 answers
128 views

How to ensure design is involved in product development

We have several development teams, a Product Owner team and a Design team. The PO team generally works with the design team whilst writing the user stories and acceptance criteria and then typically ...
TheLearner's user avatar
2 votes
2 answers
489 views

UX designers, what does your design handoff to dev process look like?

I'm a product designer, UX/UI (whatever else you wanna call it). I work closely with devs during the pre-deployment phases. Because of the speed at which we operate, and the complexity of the ...
modus_ops's user avatar
2 votes
2 answers
4k views

Why do few laptops have their Home/Page Up/Page Down/End keys in a column on the right?

I'm noticing that the vast majority of laptops today have their Page Up and Page Down keys near (or on) the arrow keys, and the Home/End keys at the top-right (if not also on the arrow keys). It ...
user541686's user avatar
2 votes
4 answers
168 views

Bounce rates and very low conversion rates

My site seems to be producing very high bounce rates (60% plus) and because of this the conversion rate suffers massively. Here is a users journey: They search for '80s fancy dress' in Google and ...
opensesame's user avatar
2 votes
1 answer
44 views

Are UX Designers transitioning to be Product Designers though by definition both mean different?

I am seeing a steep rise in the way UX Designers are getting the type of tasks under their umbrella. For example, involvement in cost leadership & competitive advantage related discussions with ...
Ashwin Kulkarni's user avatar
2 votes
2 answers
1k views

Modal or new Page for product description?

I have a question it's kind of research and I have researched a few before posting but I want direct pros and cons for my concerns thus I am posting this question here. I have a page which has a sort ...
Mr. Pyramid's user avatar
2 votes
1 answer
133 views

What is the 8.8 mm R Criterion Curved Design?

Can you exlplain me what is the 8.8 mm R Criterion Curved Design? Apparently it is a criteria used by the UMi Touch phone. Why it uses 8.8 mm curves (what does this even mean? Do they mean that the ...
Aurelius's user avatar
  • 121
2 votes
1 answer
131 views

What are the benefits to product teams when designs are done in user flows

Recently i've been designing UI for various features in sketch in terms of user flows. This means multiple artboards of each state and scenario will be in a layout of a flow. similar to how Jakub ...
Blue Ocean's user avatar
  • 10.6k
2 votes
2 answers
576 views

What is the best way to document/describe a completely new product?

Describing a new feature, optimization, or new section of an existing app for engineering and the product team is fairly solvable. You can build on a specific existing point of reference and user ...
plainclothes's user avatar
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2 votes
3 answers
331 views

User research drives design or vice a versa for existing product?

Looking for feedback on this work process: The product team is coming up with design features for existing product & then validating it based on user research (self reported). As a user/UX ...
Swapna Bellare's user avatar
2 votes
1 answer
74 views

Ideas for browsing a TON of products on an eCommerce site

I'm trying to solve a particular customer concern for an online grocery website / iOS app. The complaint goes something like this: When I browse your site, I feel like I can never really see all ...
skb's user avatar
  • 121
2 votes
2 answers
79 views

How do you know what to test at the right time on a product?

You have a hypothesis of a new feature that would improve x on your product and you don't have any data backing up your decision as this feature is new territory. How do you know this hypothesis is ...
jose orcoyen's user avatar
2 votes
1 answer
190 views

Category assignment based on rules

I'm trying to design a solution to automatically assign categories to certain groups of foods, based on a huge set of available rules coming from parameters of these "foods". Potential issues: Food ...
Gonzalo Capozio's user avatar
2 votes
1 answer
241 views

As per usability which view is better to show product hierarchy: Horizontal view or Vertical view?

I am facing problem to show complete hierarchy of consumer product for a company where products can be up to 500. And hierarchy can be up to 7 level. I am attaching 4 level horizontal & vertical ...
user1847593's user avatar
2 votes
1 answer
127 views

Is there a generic name for software that performs assessment, presentation of results and fix?

Consider a software tool that performs the following functions: Collection of user-defined constraints Assessment of the constraints against a data set [Optional] Automated execution of code to ...
Dan Gravell's user avatar
1 vote
2 answers
240 views

What's the best way to denote that a field in a form is a pro feature?

I need to tell the user that he/she can use the field in a form only if he/she is a pro user. I thought about something like this: But I'm not very sure if replacing the BROWSE button with PRO is ...
alex's user avatar
  • 277
1 vote
2 answers
59 views

Why Zoom doesn't give join from browser option by default? [closed]

I had this question why isn't Zoom giving the "Join from browser" option in the first go? Most of the time I would simply click the Launch button multiple times to get that "Join from ...
Nik's user avatar
  • 111
1 vote
1 answer
132 views

Negative user reaction to redesigned product

Hope you're all healthy and safe. A redesigned version of a product is recently launched and we've been hearing negative reviews. In order to redesign the product, we followed a thorough process; ...
Izzie's user avatar
  • 93
1 vote
3 answers
578 views

Should users be shown a login page or the same page they were in after their session timer expires?

Currently I am designing a security product for which the session timer is 15 mins after you will be logged out. Should I a) Show the user a small modal which says they have been logged out b) Show ...
uxcaptain's user avatar
1 vote
2 answers
493 views

Is the skill of icon design required for a good UI/UX designer? [closed]

I sincerely apologize if this question is way too amateurish but I really could use some opinions on this. I know there are places and ways to get icons online, but a) those options at times are ...
grimreaper's user avatar
1 vote
2 answers
475 views

Best practices for unifying a product suite

I am working on a suite of subscription based products under the same brand. Some are content driven, and some are data driven, but the users are mostly the same. Currently, the interface and ...
uhlexsis's user avatar
  • 111
1 vote
1 answer
53 views

How to convince internal and external stakeholders of the importance of a theme-level change to align with brand identity?

Our company underwent a brand identity change three years ago, but unfortunately, our core product's theme has not been aligned with the new identity. As a first step, we are planning to provide a ...
Vivek Anandhan Chandravathi's user avatar
1 vote
1 answer
77 views

Being part of a product team and a design team at the same time

I joined a new company as a product designer a few months ago now. I'm part of a product team but I'm also part of a design team, and I'm finding some struggles in navigating between those two worlds ...
Mel's user avatar
  • 95
1 vote
1 answer
141 views

Quantity boxes versions for ecommerce

So I'm making an eCommerce template and now I reach the point where I need to make a card product for sites that need quantity selection (not bulk or volume). I did 2 basic options, one with and one ...
Cristobal Lemoine's user avatar
1 vote
1 answer
341 views

How do you deal with long product titles on mobile?

I have a product card that only allows three lines of text and if it’s longer it adds an ellipsis. If you want to see the full text you just hover over and the tooltip will appear with the full text, ...
Rafael Tamayo's user avatar
1 vote
1 answer
102 views

When to merge features into a "master" mobile app or create a dedicated mobile app

The general question is how do you decide that these features should be merged to an existing mobile app OR we should build a dedicated mobile app? Let's say for instance that you work for a bank. ...
Florent Jaouali's user avatar
1 vote
1 answer
182 views

How do I downgrade product tiers with set limits? 50 → 20 users

I'm currently designing a webapp that has three product tiers. Within the app you can create an organization and a specified number of people, documents and parts can belong to it depending on the ...
Switters's user avatar
  • 291
1 vote
2 answers
999 views

Showing / Hiding Inactive Features in a Product

I'm currently working on a product that includes a few features and other sub-products that aren't always included in the basic package. These features are opt-in and the client would have to pay an ...
Alexander's user avatar
1 vote
3 answers
193 views

Has there been any studies done on when it's useful to have a touchscreen?

Are there any guidelines as to when it's useful to have a touchscreen interface? My first experience was with my smartphone and I thought the touchscreen was great and a huge improvement on usability. ...
Celeritas's user avatar
  • 1,365