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Questions tagged [process]

The tag has no usage guidance.

2
votes
2answers
158 views

How to better represent a process flow in a dashboard?

My goal is to build a dashboard to position the users about several processes (orders) running on a shop floor. The processes has several steps, named for illustration as STEP1, STEP2, STEP3, STEPN. ...
1
vote
0answers
64 views

Website progress tracker [duplicate]

I’m working on an application that has multiple tasks that need to be completed in sequence (e.g. think placing your order with amazon). We have a progress bar at the top of the web page which shows ...
1
vote
3answers
93 views

Wizard component - current state vs active state

The system is used for executing tests. Each test has to go through a number of stages that include user interaction with the system, meaning that each step also has a dedicated screen. We have in ...
0
votes
1answer
49 views

How to handle the verification of an account in an application process

I'm redesigning an application process; the process has around 8 steps, each step varies in length. At the beginning of the process, we ask the user to create an account by entering an email address ...
1
vote
0answers
36 views

What additional processes and skills are involved in “Human Experience Design”?

It seems that the nature progression of the scope that is being covered by the HCI/UX design discipline has extended to "Human Experience Design", which appears to be encompassing not just experiences ...
1
vote
2answers
84 views

How to put instruction on how to take a selfie to ensure proper guidelines are met?

We are creating an app wherein a user needs to take a photo of their face and must be met with certain guidelines (e.g. must look in front, cannot tilt head to the side, etc.) The target audience is ...
0
votes
2answers
103 views

Resolving additional payment options?

I'm trying to make UX on service purchase (it can be any product or service). I have a mandatory "Fixed price" field and I can add instalment options if needed. Here is a popup. I need to make user ...
4
votes
1answer
161 views

Writing user stories - how do you decide what is a bad vs. a good story?

In my experience within different project teams the criteria for deciding what is accepted as a user story can vary quite a bit. My main problem is that some of the stories we create aren't actually ...
1
vote
1answer
176 views

Where I can put the CTA button in a process steps?

I'm working with a Process, this process has 5 steps. I don't know what's the best place to put the "Next" or "Continue" CTA button. I have 3 options: Top-right on the header, this options is ...
0
votes
1answer
69 views

4 step process problem [closed]

The thing is that i'm working in some kind of social media app and the client request one of the "parts?" (the main btw) to be a 4 step process, just 4. So right now we have this 1- Search for a ...
3
votes
1answer
79 views

How do you weight UX features vs development costs?

I am the only designer in a tech company and I wonder if there is a way to determine the level of ux that goes into a feature? I've had the engineering push back on most "extra" features, that were ...
3
votes
2answers
352 views

UX process should be under Product management or Engineering or an Independent? [closed]

Can some one tell me where exactly UX team should be located in an product based company? Product Management or Engineering Team or an independent?
2
votes
1answer
247 views

Submit listing then login/register

I need users to submit a listing but they need to be registered. I want to make it easier by allowing them to fill in the submit form. I am thinking of 3 approaches: Once the listing is validated ...
1
vote
1answer
58 views

Multiple Trip Booking

I have a car service that allows multi-trip online booking. The user can configure the destinations, date, time, passengers, additional accommodations and choose the car for EACH trip. My dilemma is ...
0
votes
1answer
765 views

How long does it take to conduct UX Research? [duplicate]

If I'm preparing a project, what amount of time is reasonable to reserve for research? in terms of hours/days? Yes, it varies, but what are some examples/situations that you can think of where user ...
4
votes
2answers
69 views

Using Prototypes for more than just user-testing

Other than for user-testing purposes, PM, Dev and QA are asking the designers in our company to create prototypes to be used as a guide along side of annotated wireframes and visual specs and the ...
0
votes
1answer
128 views

What type of deliverables are expected of me in my new job? [closed]

On a phone screening today, I was asked what kind of deliverables do I turn in to programmers? I know my answer could have been better but I am actually not sure if I answered correctly since I've ...
4
votes
2answers
111 views

How Do You Know When It's Ready for Developer Hand-Off?

In trying to understand the UX Process, I was wondering how do you know when your design (which has been prototyped and tested) is finally ready to go to the coders for development? Also, after the ...
3
votes
4answers
150 views

What to do when process diagrams become too big?

I use process flow diagrams and find that the value they provide – the ability to scan, parse, and understand a system – starts to diminish when they become too big and unwieldy. Can anyone suggest ...
4
votes
3answers
254 views

What is the first step in the UX process?

I've been doing so much reading on UX and feeling somewhat overwhelmed as to where to start when you already have an existing product. So in the context of a site that already has a lot of traffic and ...
3
votes
2answers
159 views

Is it good practice to ask why a participant didn't do something a specific way after a usability test?

I am conducting several usability tests this week on my sports website. The purpose is for me to find out any flaws in the design or any usability issues that may affect navigation and other factors. ...
5
votes
2answers
745 views

'Continue' and 'Retry' buttons location in action div

Regarding a Web console: I have a process that stops from time to time when it has warnings and fails. I'm allowing the user to retry or continue after taking care about the warnings and fails. ...
3
votes
2answers
452 views

Price too low to show!

We've all seen it: We're browsing through the products comparing prices trying to find the best deal when we run into one of these advertisements. "Price too low to show" normally followed with "add ...
4
votes
2answers
205 views

How do I make a lot of steps (and sub-steps) on limited space?

I'm looking for a better solution to visualize the steps shown on the images below. With ~5 steps it works just fine, although when I use more they start breaking the grid. I really want to keep the ...
2
votes
1answer
187 views

Observing and finding bottlenecks of a process

My main focus in UX is web UX, but I've been requested by my supervisor to help with improving the process of an installation company (not web-related). I proposed doing contextual interviews (CI) to ...
3
votes
4answers
212 views

Is good UI design something that reflects the underlying system/process or something that is used to solve the problem?

Inspired by this previous question on UX SE: Good reasons to use bad UI? I asked myself the question, "Are there bad reasons to use good UI?" And just to clarify, I am talking about UI design and not ...
6
votes
4answers
1k views

App design process - Prototype phase: Photoshop design every single screen?

I've just started designing apps and still learning my way through. I'm now doing a project that it is quite complex, so this was the rough process: Understanding of client's requirements and ...
3
votes
6answers
2k views

What's the best button progressbar?

I've made a sketch of different button progressbars, but I need to know which is the best one and why based on a few key factors: Perceived speed (fastest). Noise/Distraction level (least noise/...
0
votes
2answers
220 views

UX Process / Requirements [closed]

Yes it is kind of long. So please just skip if me getting to the point is going to frustrate you. I am in an arrangement with a re-seller where they have exclusive rights to my software in a market ...
2
votes
1answer
59 views

What is a common way to communicate to users that their package will ship in more than one box?

I've got a project where I'm going to be working on the way an eCommerce website will be communicating to the user that their purchase will be shipped in two boxes. I'm most interested in eCommerce ...
1
vote
5answers
122 views

Thinking about splitting out similar processes. Dilemma

I am working on a project that involves sending messages. Messages come in two flavours - a simple quick message and a full message (or campaign) which includes some additional information. I am ...
1
vote
2answers
407 views

Sports club websites

We have a league website and within that site you can drill down to club sites. The problem is though, when clicking on a club site, the header will stay on the league site, but the content in the ...
1
vote
2answers
516 views

How to track and report UX changes to a website

*my apologies if this isn't pertinent to UX.Stackexchange as it's more process driven, rather than UX. If so please take question down and accept my apologies. When making UX changes to a website, ...
4
votes
3answers
2k views

Should I use accordions within a multistep form?

Am looking into crafting an accordion for a multistep form. Like the idea of a single page walkthrough that provides anticipation (ie. what's about to come) and affirmation (ie. what's happened), but ...
2
votes
2answers
182 views

Rule of thumb for user testers not showing up for testing appointments?

For those of you who administer user tests, what do you do when testers don't keep their appointments? I'm currently in the midst of a round of user testing for one of my projects. The tests needed ...
2
votes
2answers
69 views

Process for requesting and evaluating exceptions to a style guide

I'm in the process of creating a style guide based on UX principles. I'm having a hard time finding any examples of how someone can request an exception once the requirements are in place and what the ...
6
votes
2answers
966 views

process workflow visualization

I'm trying to visualize some steps in my application. Here is the scenario: User A creates task and assigns it to user B User B starts that task and adds some attachments to that task User A accepts ...
3
votes
2answers
2k views

What could be alternatives for Use cases? Do you think any UX tools to replace them efficiently?

I understand that building Use Cases for a specific site or app more often come from a Business Analyst, though sometimes a UX consultant can help to construct depending on the context. Now,What are ...
5
votes
2answers
3k views

What is a primary noun table?

Human Factors International talk about a primary noun table with, from what research I can assume is a similar attitude to task analysis. See this example. I can only assume it is nothing mere than ...
9
votes
2answers
461 views

Best way to show user image is being process by the server

I have an App that takes images from the users for a beauty competition. I use Amazon EC2 to process the images and SQS to queue images being processed. Right after the user upload when they go to ...
6
votes
3answers
252 views

Are there standard metrics to gauge process complexity?

One aspect of user experience in a software application or website is the complexity of the processes involved in completing a user task/goal. It probably comes as no surprise that if the steps ...
11
votes
6answers
283 views

How to generate product ideas as a group?

I work for a smaller startup, and for the past several months we've been conducting weeklong "Design Sprints" which are a great group product exercise based on an idea from Google Ventures. While ...
11
votes
9answers
3k views

What to display while waiting for a process (4-5 seconds) to complete?

We realized that in some cases the user may be waiting up to 4 or 5 seconds (depending on connection) for their form (or some action) to be processed. The form involves getting data from other servers ...
7
votes
1answer
387 views

Where should navigation go for a linear process?

I'm working on a iPad project with a linear process. At the moment I have a 'link' style navigation sat at the top in the 'navigation bar'. I've been doing some early test and the verdict is ...
2
votes
1answer
1k views

User changes email address: verification process

Step 1: User changes email address. Step 2: He clicks on a link to verify his new email address. My question is simple: is he supposed to be logged in or not to verify his new email?
3
votes
3answers
899 views

Non clickable breadcrumbs to show a user's place in a booking process?

I have a case where there is a multi-step system that a user goes through, like an in depth booking process. For example the user has to go through 6 steps to complete the booking, the system ...
2
votes
3answers
317 views

Forcing users to take a specific path

I am all for providing flexibility for users in their interface, because I know that users are different, and want to find things and process things in different ways. This is especially the case when ...
5
votes
2answers
756 views

What is the best way to organize all UI elements of a website in one place?

I'm looking for a good way to help us organize and keep track of the latest version of UI elements. The simple way I've found is to have one big file, maybe 10000 X 10000 pixels with all your UI on it....
7
votes
12answers
4k views

What is an effective way to present wireframes and other IA deliverables to client? [closed]

My agency currently includes wireframes in our project definition documents. Each key page is described along with its wireframe, basic interaction, input fields etc. However, I'm not sure if this is ...
2
votes
3answers
320 views

How to convey where a client is in your process?

In client work, you present the high level stages that you take them through. Do you use an additional artifact to show them (during the project) that you are at a given phase, and here are the ...