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Questions tagged [pricing]

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8 votes
5 answers
3k views

Wording for t-shirt sized plans: 'XXL' or '2XL'?

Redesigning our SaaS, target audience is international. We have plans in t-shirt sizes. They are currently labeled: XS, S, M, L, XL, XXL, XXXL, XXXXL Now, I like the size syntax from Tailwind and I ...
Frank Lämmer's user avatar
2 votes
1 answer
51 views

Price Tables: what's the best position for "Best value" option on even grids?

Is there a documented 'best position' for highlighting the 'best value' or 'recommended' option in a table with four columns? In tables with 3 or 5 columns, the best placement is typically the center. ...
Devin's user avatar
  • 38k
1 vote
1 answer
100 views

Best practices for SaaS product package subscription flows?

I'm creating a flow of pricing for the Edtech product. I did a competitive analysis regarding this flow but I'm not fully satisfied with these flows. They follow 1-Home >> 2-Pricing >> 3-...
umer younas's user avatar
1 vote
3 answers
122 views

Entering precise prices with or without VAT

So, I'm trying to figure out how to let merchants input wholesale prices and retail prices alongside eachother. I had in mind just to have all input fields editable, and then mirror the users action (...
Rasmus Landgreen's user avatar
0 votes
1 answer
57 views

Which pricing structure is optimal for inexpensive developer-oriented software?

I have some software that I built that's been around for 14 years. It nearly went extinct for awhile since it was built with Silverlight initially. Now it's been rebuilt from scratch and I'll soon be ...
Steve Wortham's user avatar
1 vote
2 answers
124 views

If premium delivery option is free, should it be placed above cheaper options?

On an e-commerce website, let's say you have 3 delivery options... Standard delivery for £3 Next day delivery for £5 Next day morning delivery for £8 By default, the first option is selected (...
Adam's user avatar
  • 113
0 votes
1 answer
56 views

How to display prices in offers tables?

I am working on displaying offers (consisting of 3 - 4 plans) in table style and am currently stuck in showing the prices. I was working on showing offers per column / vertically with having the price ...
Saza's user avatar
  • 21
0 votes
1 answer
178 views

Communicating the price on a single service, single price website

Having a pricing page or section that follows conventional pricing table design patterns seems to be a best practice for websites offering different services. If a website offers only a single service ...
yagus's user avatar
  • 103
1 vote
1 answer
414 views

Translation of Annual and Monthly pricing as "mo" and "yr"

I'm curious if anyone knows if abbreviating monthly and annual pricing as "../mo" and "../yr" will translate into all other languages? For example, if I display pricing to users as ...
aemc2's user avatar
  • 11
8 votes
3 answers
1k views

Multiple selection

I'm working on a checkout process for a translation service company. The user originally has one English document that they want to translate into two (or more different languages). However, they are ...
Jaka Smid's user avatar
1 vote
1 answer
87 views

How to best handle pricing between MVP and Live phases?

We are planning to launch a new consumer web application with 7 core features and services. While putting together the release roadmap we figured our MVP can be very solid if we included 3 of the 7 ...
husseinSD's user avatar
  • 106
0 votes
2 answers
238 views

Best way to let the user modify the subscription (change number of mobile devices)

I have an online SaaS which users subscribe to. After a first trial period (one week), users can renew the service monthly. There's no deadline to pay for the service. As soon as the user pays the ...
Gianluca Ghettini's user avatar
0 votes
3 answers
104 views

How do present information in a pricing table to make it less cluttered and overwhelming?

I'm working on a Pricing table that not only has a lot of plan options involved, but also a lot of features under each plan. The higher the plan, the more features you get. To make it less ...
M Bo's user avatar
  • 1,394
2 votes
3 answers
174 views

How to vet users who apply for discounted subscription license for education

Does anyone know a method for vetting users when people apply for discounted educational licensing with a discount? So far I have looked at: providing a license manually on per user basis when ...
ntnlbd's user avatar
  • 344
92 votes
8 answers
20k views

Pricing Plans, Why always 3 options? [closed]

This coincidence is too frequent to be one; many online services - and probably offline too - provide a pricing options that look like: The frequency of 3+ "recommended options" is too high. It ...
UX Labs's user avatar
  • 2,455
2 votes
1 answer
97 views

Pricing schemes [duplicate]

I need to decide whether to show prices on a website with or without taxes. At the moment our Product can be purchased for Rs.999. But we recently got a GST certificate and have to charge our ...
Karan Mathur's user avatar
0 votes
3 answers
175 views

Is Displaying Restaurant Menu Prices A UX/Accessibility Matter?

I am working with a high-class hotel that owns a number of restaurant venues. I have been trying to do some research, but am coming up short with results to back the idea that exposed restaurant menu ...
Liv Mac's user avatar
  • 63
1 vote
1 answer
105 views

"Get 50 widgets free and $y thereafter" vs "$y, first 50 widgets free"

Is there any evidence that the order of this promotion copy matters? For example, let's say I want to give away 50 widgets for free and start charging $10/month thereafter. Which copy generally ...
riddle_me_this's user avatar
3 votes
3 answers
192 views

Multiple prices for multiple countries

I'm working on a multiple countries project. Until now, we only sold to one country, but we're working on letting users from its neighbour country (speaking the same language) buy our products. For ...
ast's user avatar
  • 33
3 votes
2 answers
83 views

How is product pricing affected by heatmapping?

I feel like this is a chicken or the egg scenario. Are users who are looking for pricing drawn to the price on heatmap testing because that is the information they are seeking, or are there areas on a ...
James Walsh's user avatar
2 votes
2 answers
605 views

Call to action button within/out of a table on a pricing page

I am wondering if there are any points/reasons regarding UX in defense of either one of those two solutions: the CTA outside of the table at all or in the bottom "section". Not minding the colors ...
Ola Osinska's user avatar
1 vote
1 answer
926 views

How to display a product's multiple price with a better UX?

We are re-designing a menu. In this menu, an item can have multiple prices. If there are more than 3 price options, it can be slide to the left or right. But sometimes the user cannot understand if ...
Burak's user avatar
  • 111
0 votes
2 answers
75 views

"change subscription", "manage subscription", "pricing" how to name the button that leads to the pricing page?

Сontext: It's a web app. In your profile settings, there's a payments tab, where you can see your whole payment history neatly organized in a table. Above the table, there's a button. When you ...
Oksi's user avatar
  • 847
3 votes
1 answer
419 views

What is the best practice for upselling features?

I’m trying to add a new feature to improve our product in the site. Currently I have this: Explain the specific features of the product and price packages. Display an order summary on the right hand ...
user107033's user avatar
0 votes
2 answers
1k views

How should a quarterly price be displayed- quarterly or monthly (billed quarterly)?

I want to show customers landing on a product page 2 pricing options: annual and quarterly. If customers choose to pay annually they will receive 15% off the price. Quarterly is more expensive as ...
Chris Meechan's user avatar
1 vote
1 answer
77 views

Price report design - Showing normal price during active promo-only period

I have a report which shows pricing during a date range for products. The goal of the price list was to show the customer what they will be paying on any given date during the range we give. However,...
justiceorjustus's user avatar
2 votes
1 answer
172 views

different pricing for new customers VS. existing customers

how would you go about showing different prices to different users? currently working on a mobile network's website, and its been requested to show different pricing depending on if the user is new ...
Holly McLean's user avatar
4 votes
3 answers
237 views

how to display online vs. in-store pricing?

i'm currently working on enhancing the purchase flow on a project, and it has been requested to display in-store pricing with the online pricing on products. any recommendations or examples online ...
Holly McLean's user avatar
2 votes
1 answer
143 views

Badges for donations

I am trying to implement a donation system for a website/app that isn't going to generate any money. Once a person donates to the project, I was thinking I could give them a badge/icon that would be ...
Ted's user avatar
  • 123
2 votes
1 answer
90 views

Is there a limit on how many entries you can have for a pricing table?

I would like to use a pricing table for my application. For reference, my understanding of a pricing table looks like these images. My possible problem is that there will probably be alot of data ...
Shiraaz.M's user avatar
  • 121
1 vote
2 answers
176 views

What's a good design to show a freelancer's rate compared to min, avg and max?

As the title suggests, I need a good idea for a design to show a freelancer's rate and compare it to other freelancers min, average and maximum rate. I would appreciate any suggestion to improve one ...
Bilal Khoukhi's user avatar
2 votes
1 answer
216 views

Automatic Reordering items in the Cart. Read the case

Case: I have a feature in my eCommerce website where I run bundle-offers (example: Buy 1 get 1 free, Buy any 2 shirts of Brand X and get 20% off on paid price) User Journey: User goes to the ...
Saurabh Kautilya Gupta's user avatar
3 votes
1 answer
147 views

Pairing single month subscriptions with multiple months

I'm designing the UX of 3 different services. Service1 consists of face to face lessons while Service2 is an online program (they aren't equivalent), therefore, both will never be selected. Inside ...
scriptK's user avatar
  • 31
1 vote
1 answer
95 views

Should I highlight the free articles or the paid ones on a partially paywalled news site?

I am working on a niche news site which has both free articles and articles that require a subscription to read. As far as I know the paid articles will outnumber the free ones. I want to visually ...
Andreyu's user avatar
  • 113
2 votes
1 answer
79 views

Pricing for room management service

I'm working on a project which includes several services for room management. The client currently has no upfront pricing on there website, instead opting for phone/email/request a demo for companies ...
user5281710's user avatar
2 votes
0 answers
156 views

Should e-commerce customers have the possibility to haggle? [closed]

More and more webshops use obvious and sometimes seemingly arbitrary user data to adjust the prices for services or products that they ask of them. That means, for instance, the price may be higher if ...
Crissov's user avatar
  • 2,508
6 votes
2 answers
141 views

How to manage a priced app; in terms of timing and managing after license expiry?

I am developing a desktop app; and it is the first time I intend to publish it to the public for selling. I have two options for pricing, and two options for managing after license expiry. The two ...
Saleh Feek's user avatar
4 votes
1 answer
175 views

Would putting a pricing page on our website more likely improve the user experience if our competitors only offer ‘contact for quote’ pages?

I'm in-house at a medium size call center. I've been trying to get a pricing page put up for us on our website for a long time. If we're not the lowest price we'll price match as much as we possibly ...
Jessica's user avatar
  • 41
2 votes
2 answers
4k views

Best way to ask the user how much something cost, approximately?

TL; DR; version: Users are given the possibility to write stories about certain activities they took part in. The price of these activities can vary, so it would be a good idea to give them the option ...
fstanis's user avatar
  • 175
3 votes
2 answers
973 views

Price too low to show!

We've all seen it: We're browsing through the products comparing prices trying to find the best deal when we run into one of these advertisements. "Price too low to show" normally followed ...
DasBeasto's user avatar
  • 15.3k
2 votes
1 answer
226 views

Representing a Fraction of a Cent

I'm selling three major products on my website. I just recently encountered an issue, however, with how to display the pricing for one of the three products. Two of the three products are easily ...
Freesnöw's user avatar
  • 429
3 votes
2 answers
429 views

How to make a "prices" UI?

I am building a website that offers 3 different pricing method. The only thing that differs between the 3 options is the period range. For example ( lets say car hire): under 1 week - 10$ per day 1 -...
Yura's user avatar
  • 165
0 votes
1 answer
222 views

How to apply a Changed a monthly plan?

I'm facing an usability issue that needs your help. I offer three plans to my customers for a service and of course, they can downgrade/upgrade whenever they want. Since the plans are paid monthly, I ...
Cyril N.'s user avatar
  • 280
7 votes
3 answers
542 views

Is it a good idea to require users give an email address to see our prices?

I'm working on the website for a startup. They offer three plans tiers depending on your business size: small, medium and enterprise. The first two plans have a fixed price, but the price for the ...
Lisandro Vaccaro's user avatar
0 votes
2 answers
321 views

What is the best way to indicated available features in a price comparison table?

I'm currently working on a pricing table for a product that has 3 separate tiers. Some of them lack certain features etc. We've been debating how to mark the table cells to indicate what is included ...
Chris's user avatar
  • 2,137
1 vote
2 answers
353 views

How does displaying/hiding prices impact conversion?

So I am retooling a page for a company that offers tiered pricing packages based on the number of users for our software. Small business = $x/mo kind of thing. Does anyone have any conversion data or ...
Lara Olson's user avatar
1 vote
1 answer
118 views

Display pricing with options

I make a website for a recording studio that provides about 15 services. Each service can be "customized" with options (depending about the quantity of days, the work to do...). For the moment, I ...
maxime's user avatar
  • 131
1 vote
1 answer
92 views

Show Education/Government/Non-Profit pricing with normal prices?

We offer discounts to education, government, and non-profit organizations (different discount for each) as well as volume discounts on top of that. On the pricing web page for a product should all of ...
conan's user avatar
  • 251
3 votes
1 answer
831 views

saas subscriptions listing incuding or excluding tax/VAT?

I'm looking for guidance from a UX standpoint whether to show a saas subscription price including or excluding tax. I'm mainly targeting B2B but it's useful for individuals too. I'm based in EU and ...
Geert-Jan 's user avatar
-1 votes
2 answers
124 views

Why are pricing conventions so different in the US opposed to other countries?

For example, a store in the US would list a product as $4.99, yet in the UK it would be listed at either £4.00 or £4. Is there a reason for this? Why would the Americans need to omit 1 cent from the ...
yuritsuki's user avatar
  • 4,064