Questions tagged [payment]

Payment usually refers to electronic fund transfers in e-commerce checkouts.

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3
votes
3answers
185 views

Notifying users when a paid trial converts to full trial

We are about to launch a 7 day paid trial. We already have the customer billing details so on the 7th date we will automatically upgrade the subscription from trial to full. Should we send any ...
3
votes
2answers
161 views

Make users pay up front or after an application is submitted?

Quick back story: My company has a web-based application that college-age students will complete (similar to the FASFAA) that helps them get awards, grants, scholarship aid from the schools they apply ...
8
votes
4answers
1k views

Email confirmation after paid user registration

We are developing a website where user registration is paid. My confusion is regarding, whether an email with activation link needs to be sent after the registration is complete (payment is part of ...
17
votes
4answers
2k views

Recording Debit/Credit Card Details at the start of a 'Free Trial'?

Does anyone have experience, analytics or similar on the impact of taking payment details at the start of a free trial period for a product? It's one of the things I hate the most about trialing ...
15
votes
5answers
4k views

Which color for a “Pay now” button?

I know there is no such thing as one good color that can be universally accepted, but I've been told orange is the "right color" for the payment button, and it is notable to see how both Paypal and ...
2
votes
5answers
931 views

Limiting customer credit cards to a single account

Is it a good idea to limit a customer's credit card so that it can only be used on one user account? The user can have as many credit cards associated with their account as they like, but they cannot ...
10
votes
5answers
1k views

Do users care about having multiple options for payment providers (paypal vs google checkout, etc.)?

I'm working on a sort of CMS with a built in payment system. We plan on having it support multiple payment processors like Paypal, Amazon, and Google Checkout, but I'm wondering if we need to present ...
9
votes
5answers
3k views

Which payment provider offers the best user experience? [closed]

I'm looking at building payments into my app. Users can subscribe to different plans and pay monthly. They'll get a free first month and won't be billed if they cancel anytime within the first month. ...