Questions tagged [password-recovery]
The password-recovery tag has no usage guidance.
11
questions
2
votes
1answer
90 views
On password recovery, what to do if device is already logged in?
Say a user requests a password recovery on a computer. Our system then sends an email with a unique link to recover the account.
However now consider the user receives this email and opens it on his ...
1
vote
1answer
57 views
Forgot Password typical use case
This is "inspired" (a crosspost?) by this question I asked on StackOverflow Meta: to my surprise it has been highly downvoted, so I'm asking here to you experts, if my "feel" is sharable or not.
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0
votes
2answers
74 views
How to prompt existing customers to change their email
I'm looking for some UX examples to how other companies have handled this situation:
Scenario:
Devs are using an old password encrypting method (sha1) I believe and need to change it to a more secure ...
1
vote
1answer
66 views
Password Recovery in Modal or New Page [closed]
What are the advantages/disadvantages of using a popup password recovery vs a new page?
3
votes
1answer
130 views
Merging change password and forgotten password process?
Both of these processes basically do the same thing - they change password. Password change usually by entering old and a new password, forgotten password by typing your mail address to which user ...
0
votes
0answers
62 views
Is there any advantage to bringing the user in-app for reset password vs in a browser?
Is there any notable difference between bringing the user to a browser to 'reset password' vs bringing them back to the app to do the reset? Considering that this platform exists as an app and as a ...
1
vote
1answer
105 views
When user check the “Keep me signed in” on login page of the website, Should we also mention the duration?
Should we do this?
or this is enough
1
vote
1answer
97 views
How to tell the user what their options are when they forget their password and there is not the option to reset it through the web or email?
There is a system where users can set a web password through the application they have on their cellphones. So if they forget the password they can easily reset it through the app with no problem. ...
1
vote
1answer
120 views
How should users be directed if they ask for a password reset, but their email is no longer valid?
I manage a website where users can request a password reset via an automated email.
What experience should I provide to users who have requested a password reset, but whose registered email address ...
4
votes
3answers
253 views
What's the reason behind not notifying users that they entered a wrong email when they recover their password?
Sorry, I was not able to formulate the title shorter.
Today I stumbled across the password recovery from Dropbox. Here, users have to enter their email address and Dropbox says:
If a Dropbox ...
2
votes
3answers
704 views
Password Recovery/Recovery Question Process Flow
I am creating an application where the user will be able to recover their password from a "forgot password?" link. Once the user clicks on the link they are presented with their recovery questions ...
