Questions tagged [password-change]

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1answer
25 views

Should I keep my change password section within the change profile section or settings?

I've seen some mobile apps keep the change password section separately from the edit profile screen (for instance Instagram) but some just keep it inside the edit profile screen itself. I personally ...
0
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3answers
151 views

Is it lazy or inconvenient not to distinguish between password reset use cases in the UI?

I was recently asked to reset a password due to the fact that the security requirements for the website had been upgraded, and the users have been asked to change their passwords (for those that don't ...
5
votes
4answers
387 views

Users aren't allowed to reuse old passwords for security reasons. How to alleviate this pain point?

I work at a healthcare tech start up which is pretty strict about its login guidelines, largely because protecting patient and provider info is such a vital need in this industry. But while our ...
1
vote
3answers
315 views

How to prompt existing customers to change their passwords

I'm looking for some UX examples of how other companies have handled this situation: Scenario: Devs are using an old password encrypting method (sha1) I believe and need to change it to a more secure ...
3
votes
1answer
141 views

Merging change password and forgotten password process?

Both of these processes basically do the same thing - they change password. Password change usually by entering old and a new password, forgotten password by typing your mail address to which user ...
0
votes
1answer
89 views

Should you allow a change in password in a registration form?

I'm creating a registration/sign-up form for an app that has several pages (I have no power over changing that). The first page asks name, email, phone number and password, and upon submission of ...
2
votes
2answers
1k views

Changing password: Verify with old password, verify by email, or don't verify?

Scenario I want to change my password. I have access to my account, this is not a forgotten password journey. I've seen three approaches to this. Method 1: Re-verify with old password Log on ...
1
vote
1answer
103 views

How to tell the user what their options are when they forget their password and there is not the option to reset it through the web or email?

There is a system where users can set a web password through the application they have on their cellphones. So if they forget the password they can easily reset it through the app with no problem. ...
7
votes
2answers
3k views

Changing password - 'Old password' vs 'Current password'

When changing password we usually see these fields: Old Password New Password Confirm New Password But personally I think "Current Password" is clearer in telling the user that we need their current ...
2
votes
2answers
130 views

Are there examples of reminders for recent password changes?

Often due to security policies implemented in some organisations or software applications, users are required to change their password after a certain number of days. Usually when you have been ...