Questions tagged [onboarding]

For questions about the process of introducing a new user to an application or website, e.g. with tutorials and registration.

6 questions with no upvoted or accepted answers
Filter by
Sorted by
Tagged with
2
votes
1answer
58 views

What is the best way to verify passport?

What are the best practices of verifying passport in a web app? I'm currently designing a verification process where user has to take a picture of the passport and upload it. But pictures are usually ...
1
vote
0answers
30 views

Reports/research about legalese texts

I'm looking for any reports or user researches done related to legalese text in software. Apart from curiosity I'm mostly trying to find efficient methods for showing EULA (minimizing confusion for ...
1
vote
0answers
79 views

Multiple tutorials for new users based on level of expertise

Our company is preparing to launch a web app, and we are trying to decide on the right tutorial/onboarding process for new users. In our user testing, we have seen that the app itself is relatively ...
0
votes
0answers
39 views

Mobile Onboarding

I'm using a slider as an introduction screen for an onboarding flow in a mobile app. The slider represents content about the onboarding, while as the 'Next' button actually goes to an entire new ...
0
votes
1answer
97 views

when do I hide mobile onboarding hotspots

We placed a few hotspots in our mobile app, when clicked they show onboarding explanations about a component. If the user clicks on them, they will disappear, but what if he does't? is there a best ...
0
votes
0answers
308 views

After Onboarding · Account Activation Flow for E-Commerce

I've been asked to re-UX (and also re-UI) the flow, just after the Onboarding process of new customers/users/accounts for a wineshop e-commerce. Basically I'm talking of 7 different possibility that ...