Questions tagged [older-users]

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3 votes
1 answer
118 views

Best way to explain popup blocking to users and have them allowed?

I'm working on a web application that uses a pop-up to display the window where the users input their credit card details and pay. This, of course, is preventing MANY users from doing do so because of ...
Nostromo's user avatar
2 votes
2 answers
131 views

User experience / interaction design for elderly people using banking apps

We are currently designing a mobile interface for elderly people for the banking industry. Is there a need for tweaking the standard (not applying the best practices, for example: tooltip for mobile)? ...
Johnny's user avatar
  • 23
1 vote
0 answers
185 views

Soft input panel for 480x320 LCD screen

I'm working on a Qt-based C++ project. The project includes a 480x320 TFT LCD screen for display. The screen is also capacitive and used for touch-based input. The screen is about the size of a credit ...
jww's user avatar
  • 111
9 votes
2 answers
620 views

Do we have data about how elders use QR codes?

I'm designing an app, and someone has defined that they want the user to login using a QR code in their mobiles and show them in a camera, that will recognise them and allow them to access. Our ...
Natalia Guerrero Hernandez's user avatar
0 votes
4 answers
130 views

Designing/ Using Icons for people over the age of 40

How does someone in the industry use the right icons and text together in order for age > 40 people to understand the functionality of the feature that they are clicking on. I have come up with a few ...
wireframer7's user avatar
4 votes
1 answer
137 views

Resources for making non digital natives understand digital Interfaces

I often struggle to explain to my father how to use the computer, or when i try to explain to my grandmother how to accomplish certain things on her smartphone, because they don't seem to understand ...
Screenname's user avatar
3 votes
3 answers
1k views

Scrolling for the elderly

I'm creating a mobile app that needs to be suitable for elderly people. As is common for mobile apps, scrolling is done by dragging the screen up or down. However, I'm unsure if elderly people will ...
fikkatra's user avatar
  • 133
1 vote
1 answer
301 views

How can we help users to allow webcam access? [duplicate]

Assume a web application requires access to webcam and microphone. Browser compatibility has been checked and the required hardware is definitely present. When the app enters "chat mode," the user ...
tmh's user avatar
  • 111
0 votes
1 answer
141 views

What are some techniques to avoid flow disruption during a complete redesign? [closed]

I'm working on a team that will be redesigning an internal website that's been live since the early 2000's. The design has not been updated in that time, only content. I'm wondering if there are any ...
Brandon Alexander Harwood's user avatar
2 votes
2 answers
123 views

Is it better to convert ALL CAPS messages to Title Case for user-submitted content?

I recently added this "elderly filter" for our customer reviews at work. It detects if the review was (mostly) written with caps lock on, it should change it the review to title case. I noticed we ...
Kevin Evans's user avatar
2 votes
2 answers
196 views

Do UI adjustments for people 45+ harm younger user UX?

Sidewalk curb cuts benefit people in wheelchairs but also help everyone else. Is this also true when making buttons bigger, fonts larger, contrast stronger, timeouts longer, etc.? Or do younger people ...
Phil Wolff's user avatar
1 vote
1 answer
1k views

UX navigation best practices for older adults

Please suggest current resources for designing UX for senior adults. W3C standards documents are about 6 years out of date. With respect to navigation on tablet devices: are menu bars preferred or ...
John Robinson's user avatar
6 votes
8 answers
5k views

Do older adults prefer white-on-black or black-on-white?

Please suggest current resources for designing UX for senior adults. W3C standards documents are about 6 years out of date. With respect to contrast: white on black, or black on white. [I did an ...
John Robinson's user avatar
1 vote
1 answer
1k views

Usability of masonry grids for older users who are not tech-savvy?

I am redesigning my company's site. The primary persona is a marketing director in her 50s (edit: late-career professional, not retired / senior citizen) who is computer-literate for basic tasks but ...
David's user avatar
  • 1,308
1 vote
1 answer
2k views

What's the best body font size for responsive sites for seniors?

The National Institute on Aging says 12-14 points, but I'd like know what makes sense in pixels since point size are different for different font families. Google Bootstrap body font is 14px. Is that ...
Leslieinva's user avatar
6 votes
5 answers
1k views

designing for 45+ years old users

What are the things I need to consider when I design for the users that are 45-70 old? I know a little about vision, hearing and dexterity problems, but what are other problems that some of you faced?...
Igor-G's user avatar
  • 3,062
0 votes
1 answer
348 views

How do you deal with technologically impaired and ignorant clients? [closed]

I got an email today from my parents, that the navigation in their website/shop (Prestashop) is broken and they get an error if they click it. I had a look, and it turns out they manually deleted at ...
iHaveacomputer's user avatar
3 votes
1 answer
282 views

Information density vs. number of pages for users with low computer literacy

Any suggestions for design patterns/best practices regarding less pages/higher info density vs. more pages/less info density when your audience has low-level computer literacy? The particulars: I'm ...
Voodoo's user avatar
  • 1,767
19 votes
2 answers
1k views

Senior Usability and Navigation

Does anyone have any current resources for senior usability? I'm specifically researching navigation: tabs and accordions. The Jacob Nielsen site has a report that's over a decade old. I'm looking for ...
JK Hudson's user avatar
  • 383