Questions tagged [notification]

a message to a user about some event.

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178 views

Should users need to re-confirm booking appointments?

Let's say a customer booked an appointment for a class. Then on the day of the class, an SMS will be sent to the customer to remind him of the appointment. At this point, which is the better approach ...
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2answers
646 views

Is “you've been logged out” push notification helpful to the user?

I have the Fidelity app installed on my phone, and 5 minutes after I leave my phone, I get this push notification— Is there any purpose to show this message to the user? I often find it invasive and ...
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4answers
175 views

Choosing sound and sequence for Timer Camera countdown in terms of UX

Interesting conflict. I'm developing Timer camera app(IOS). Generally , this app let set the timer to any number of seconds you want, when the time reaches 0 theres shutter sound and the image saves....
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1answer
3k views

How many characters can notifications have on iOS?

I'm writing guidelines for drafting notifications. Is there a hard numeric limit on how many characters can be in a notification? I'm especially interested in compatibility with older iOS versions: ...
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1answer
140 views

Is Notification Setting really important?

I have a project that will give reminder notification to the customers which will send a message to the phone and email, I'm currently thinking about adding a notification setting page to the app. I'm ...
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2answers
135 views

What's the underlying reason of only having “Okay, I got it” in modal notification windows?

Modal notification windows are usually designed like this: An example taken from Stack Exchange chat A common feature of these modal notification windows is that there is a button roughly saying "...
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4answers
419 views

How do you decide whether you should show a success message or not?

I have an application where the user can perform the following actions. Delete a project - Followed by a confirmation Rename a project Share a project Remove a shared user For those actions, as ...
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2answers
589 views

iOS Notification pattern question

I'm trying to figure out a UX solution to a notification problem. If there is a notification badge that appears on an app on an iOS device, when the user taps the app icon is there an expectation that ...
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2answers
1k views

Best practices for application alerts

As a developer, I'm always confused about the three basic values of any application's alert: Title Message Dismiss button What should be placed in those 3 values? FAQ for myself: Should the title ...
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1answer
270 views

Notification display time

What is the "thumbs up" duration time for displaying notification? Context: mobile app which is a client for the REST web service. I'd like to show error notification for cases when connection is ...
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1answer
250 views

how to make (and break) inheritance obvious

I have to design a screen for configuring notifications for a tool that manages tasks. Tasks are organized into projects. There are general (or default) user preferences on what notification to be ...
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1answer
125 views

Dealing with schedule notifications

I have a scheduling system, that is used to schedule multiple courses events. To each event students and resources (instructors) are assigned. I would like to provide email notification to resources ...
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1answer
128 views

How should users be directed if they ask for a password reset, but their email is no longer valid?

I manage a website where users can request a password reset via an automated email. What experience should I provide to users who have requested a password reset, but whose registered email address ...
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4answers
77 views

How to alert the user to open the app (after queuing)?

We have an app where in a user needs to queue for a call with a consultant. Their queue number goes up each time the consultant finishes a session. E.g. From queue no. 3, it will become 2, and then 1. ...
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2answers
155 views

How to alert a user of a very important task on a mobile app?

We have a task application wherein a service provider must be able to see an incoming job right away as it is time sensitive. We'd like an alert that's similar to a call (it has that urgency to it) ...
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2answers
141 views

“No video device” feedback examples

My app uses the webcam, some users may have a device not supported or even no device at all. Could you guys give an example of "negative" feedback to the user? I can't decide. "No device detected" "...
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1answer
129 views

Save “notification” for multi-page form where every action saves

I have a web application that rates a person's performance: there are a number of questions regarding the person, where each question is a rating (poor to excellent) represented by radio buttons, and ...
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2answers
480 views

Are browser desktop notifications better than a browser alert box?

I'm working on a project where I'd like to notify a user of an important event in the application. There are two options that I have at my disposal: Use the browser/HTML5 Desktop Notifications. These ...
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2answers
859 views

Alternative to modal error messages with only one button

We are rewriting our desktop application and we are thinking of improving the error handling and error notifications. Currently, it is based on modal dialogs. But we have a lot of errors like "You ...
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1answer
197 views

Android notification settings for user-set reminders

I am writing an Android application for a music festival. I want to enable my users to set an alarm to remind them that their favorite artists will be on stage soon. When this happens, I display a ...
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2answers
213 views

Possible (best) way(s) to provide feedback for an action of Google Chrome Extension ContextMenu

I am making a Google Chrome Extension called Duolingo Notes, this extension can help the Duolingo learner bookmark the sentence in Duolingo courses. I would like to use a ContextMenu (the chrome....
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1answer
38 views

Notification panel vs banners

When do you normally add notifications to a slide-out panel vs using a banner for it? By slide-out panel, this is similar to what I mean: By banner, this is similar to what I mean (but with a ...
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3answers
130 views

Stack or use multiple notification toasts

I’ve seen it many times before where you’re on a website and you get a notification which comes in the form of a toast, if you perform the same action another toast will appear and it will push the ...
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1answer
63 views

Inclusive notification scheme incorporated into design systems

It seems like the standard RED, YELLOW, GREEN and BLUE colours are used in notification schemes/styles in the most popular development frameworks like Material.io and Bootstrap. Of course, colours ...
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2answers
153 views

Q: Should notification icon display a number of notifications?

There is notification icon in the header. Should it display the number of notifications? Sometimes the numbers looks bad and not centered, so I wonder to remove the number. Is it necessary for the ...
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1answer
283 views

New feature announcement - to modal or not to modal

I'm currently designing a way to notify our customers of new features which we've added to our web app. The problem is most of our users don't use our web app, instead they consume our API. Currently ...
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1answer
133 views

UX Registration unhappy path

Running through an issue with unhappy customers not completing registration needed for payment to be processed. We badge the nav bar for the user to notice that actions are needed to complete the ...
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1answer
66 views

Best practices for background activity notifications

I'm working on an app that does some manipulation and heavy lifting of user inputs behind the scenes while the user can go on to do other things. The timeframe for notifications happens seconds to ...
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1answer
140 views

How to alert users to come back to a desktop app?

We are working on a financial related desktop app. The user can commit their money in an escrow for a period of time, and the user must be online about/within 24hrs before the expiration of the escrow ...
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1answer
81 views

When a user expects a feature but you don't offer it, should you alert them to this fact?

Yesterday I was writing an article on lesserwrong.com. I am used to writing on Medium. On Medium, you can embed videos into your article. On lesserwrong.com, you can't. I was expecting it to be ...
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1answer
64 views

How to best phrase that a serious-sounding notification was expected and not a reason for concern?

Currently our application is spewing out a lot of instance inconsistencies in its user-access logging, depending on the file input. Many of these are expected, but currently we tend to get bug ...
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4answers
195 views

How to formulate notifications in a splash screen?

I'm developing a desktop application which has a splash screen. During startup it shows notifications about what is currently being done, e.g. loading resources and plug-ins. How do I properly ...
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1answer
177 views

Placement of a status area

I have read with great interest this discussion relative to web applications. Now I'm facing a very similar problem with respect to notification/status information inside Desktop applications. There ...
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2answers
237 views

Combining “Success Message” and the next step on the same screen

How normal is it to combine 'success messages' with the next step in the process...? For example below: First screen will ask for payment but in our flow, payment isn't the last step. However, it ...
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1answer
129 views

When should user be prompted for push notifications and location

Location service provides access to user location. If application has map screen, you could ask user for location service access at map screen. If application has an event journal screen, you could ...
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1answer
94 views

Negative Action Highlighted Instead Of Positive Action On Google Chrome App Installation

While Adding an app to google chrome browser from the google chrome app store, the display notification highlights on the "Cancel" button with bold text and blue outline. The display notification ...
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3answers
79 views

Best approach to tell the user that the page is a redesign.

I'm working on a ecommerce website and we redesigned only some of our page at the moment, for example our homepage has a different look from our cart page. How do I tell the user that they are still ...
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1answer
65 views

How to send a non-disturbing notification to users when they are in a game?

This is for a mobile game for Texas poker. We want to send a notification to our users when the special match they've signed for is about to begin. But we don't want to disturb them too much when they ...
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1answer
136 views

When should I notify user about an action he just executed?

In my current project the webApp has a lot of functions the user can interact with. Most of them are actions to manipulate data in database, main data, address, favorites, shopping cart, update order, ...
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2answers
211 views

Whats the best way to show resolvable notifications?

Example: in a dashboard, mostly i saw it on the header next to messages and user profile/name using a bell icons similar to the image below: On the other hand (this is what I am using now), i have ...
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1answer
354 views

Too many buttons in an iOS application

I'm working on an iOS application in which one of the main screens contains several buttons and a notification. This notification must be clear as it provides essential information for using the app. ...
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1answer
46 views

Would emailing everyone who used our commenting system (over the last year) about a change be intrusive?

My company's news site is relaunching, and as part of this we are replacing our old commenting platform with Disqus. The team came up with the idea to email everyone who used the old platform to give ...
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1answer
646 views

Using full-screen mode for left-side panel on iOS and Android

In Gmail app for iOS and Android, tapping on hamburger menu opens the left-side panel. On iOS, this opens in full-screen mode hiding the status bar but in Android it doesn't. Is there some reason that ...
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2answers
430 views

Loading message

I have page that contains a list of tenants that are currently active. To add a new one, there is a link to a full page form that adds the new client to the list of active tenants. This operation ...
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1answer
641 views

User notifications on a social network type site

I am trying to create a notification list for my website which is a small social network. The idea is that the notification list will list all new users who sign up who have similar interests as you, ...
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1answer
337 views

High-DPI Screens & Browser Zoom

I have a responsive web design that also supports high-DPI screens using targeted css media queries to modify content further. In general, the content displays perfectly - but I'm running into some ...
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1answer
299 views

Notifications - static, dynamic and interactive in a single place?

I am developing a web application that, in a nutshell, does the following: it takes something from A, does an operation with it and place the output in B, just like a converter. This process can be ...
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1answer
553 views

How to display interactive notifications inside a pop-up?

I'm currently working on a small shop inside a website. To keep the shop simple and clean there will open a pop-up when the user adds a product to their cart (to specify the product). The thing is ...
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1answer
89 views

Notifications Drawer

We are working on a desktop app with lots of events/alerts/notifications. Because of that, we created a 'notification drawer', similar to the this one: My question is: do you expect the snackbars and ...
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1answer
364 views

Offline logout of mobile application and receiving notifications

I am siting in a bit of a predicament and cannot find a information about a solution to the predicament on the internet even though I'm sure that someone would have encountered it. The problem if ...