Questions tagged [notification]

a message to a user about some event.

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votes
2answers
1k views

New Message Notifications and Unread Message Counts across Clients

This UX question is unusual in that it deals with the user experience across several devices and modalities, and not just within one screen. Suppose you have a chat app that can be accessed from ...
1
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1answer
201 views

Is Notification Setting really important?

I have a project that will give reminder notification to the customers which will send a message to the phone and email, I'm currently thinking about adding a notification setting page to the app. I'm ...
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2answers
270 views

Combining “Success Message” and the next step on the same screen

How normal is it to combine 'success messages' with the next step in the process...? For example below: First screen will ask for payment but in our flow, payment isn't the last step. However, it ...
0
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1answer
57 views

How many times a system must request user permission for web notification?

I'm working on enabling users to receive web notifications about important updates related to their account. but to receive web notifications, it is mandatory to request user permission. for that, I'm ...
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4answers
430 views

Is it ok to show confirmation dialog on pressing Cancel?

There is a page, which can be edited by the user, and there are two actions - Save and Cancel. Would it be appropriate to show some kind of alert, once the user accidentally pressed Cancel after ...
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1answer
139 views

When should user be prompted for push notifications and location

Location service provides access to user location. If application has map screen, you could ask user for location service access at map screen. If application has an event journal screen, you could ...
0
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1answer
131 views

Notifying The User When Something Changes [closed]

What are some general UX best practices when notifying the user that something in your app has changed?
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2answers
2k views

Any notification necessary while redirecting the user to other website?

Is there a need to notify the user when redirecting from one website to other website (of the same brand (maybe a mother site)) ? For a clearer image My company has a mother site (lets say site A) and ...
1
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2answers
98 views

What are best practices for a Mac app to show notifications without unnecessarily interrupting the user?

We have a deluge of apps that bombard us with notifications. Recently, there has been talk about making apps more respectful and helping the user spend time better. In light of this, what are some ...
14
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7answers
5k views

Alert colors are really user-friendly to color-blind users?

I have seen many alert boxes are differentiated using only colors, even bootstrap has given. Has this box been really user-friendly to color-blind users?
0
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1answer
96 views

Notifying user that a specific feature will require login in the future

So, I'm in this situation. I have a widely used and strongly advertised feature in my app, that, like almost any other features in my app, does not require a user login. Here's the problem. Say, I ...
3
votes
2answers
243 views

Shouldn't there be a standardised icon for notifications?

Why isn't there a very common icon for messages which activates notifications window? I mean wouldn't it be better to place a bell icon as it better associated with notifications? For example, ...
5
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2answers
571 views

Push notifications vs basic notifications/alerts

In our Reading app, we already provide basic notifications (or alerts) - e.g. if someone has followed you, someone liked your article, you've gotten 20 likes, etc. We would like to test out push ...
0
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1answer
82 views

How to get users to actually read automated notifications?

Our (large) company is experiencing a problem where certain internal sites will often have maintenance down-time, and employees will often not be aware, causing them to call the web services team, ...
3
votes
1answer
168 views

Why aren't dynamic phone ringtones more mainstream?

Considering that we are being yelled at by electronic devices at a high rate, why don't we have dynamic, synthesized notification sounds in our electronic devices? Our brains can pick up nuanced ...
1
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1answer
98 views

Negative Action Highlighted Instead Of Positive Action On Google Chrome App Installation

While Adding an app to google chrome browser from the google chrome app store, the display notification highlights on the "Cancel" button with bold text and blue outline. The display notification ...
2
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2answers
3k views

Toaster messages in web interface

I am thinking of adding toaster messages as a feedback in an Ecommerce website for small actions, so far I couldn't find an example for using toaster messages in web only for mobile app, and one ...
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2answers
145 views

What's the underlying reason of only having “Okay, I got it” in modal notification windows?

Modal notification windows are usually designed like this: An example taken from Stack Exchange chat A common feature of these modal notification windows is that there is a button roughly saying "...
2
votes
2answers
151 views

What feedback message should be appropriate in this case?

I am creating a time reporting tool. Users will use this web app to enter and record the time they spend on an activity (task). Users can add time in hh:mm format. Users can also enter values in ...
3
votes
3answers
1k views

Does the user want a notification when an action is performed successfully?

Is it good practice or not to give the user a notification of a successfully performed action? Like saving or deleting an item. Is it annoying and excessive or is it useful? I am mostly referring ...
0
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1answer
157 views

What's the best method to alert a user of an upcoming video conference?

We are going to develop an app that allows a video conference to be scheduled. Person 1 will schedule a time based on the availability of Person 2. What I'd like to happen is when Person 1 opens the ...
3
votes
4answers
229 views

How to encourage ethical usage and discourage unethical usage?

I am currently creating a computer malfunction tool at a university IT center. Ideally, the tool is supposed to work as something similar to an amber alert, where the reporting of some event could be ...
1
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3answers
83 views

Best approach to tell the user that the page is a redesign.

I'm working on a ecommerce website and we redesigned only some of our page at the moment, for example our homepage has a different look from our cart page. How do I tell the user that they are still ...
5
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2answers
159 views

How to handle notifications in unfocused window?

I'm having a radio website and whenever a new song comes up, it shows a notification and most of the time you don't have the window focused, so what to do if the user decides to click them? Hide ...
4
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1answer
209 views

Validation, Alert, Urgent color usage

Im building a mobile application that allows users to ask each other for help with homework questions. Users also have the ability to message each other directly. On the page of my application that ...
13
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4answers
3k views

Handling plurals in notification messages

We are migrating from an old system to a new HTML5 web based system. The earlier system had the error messages like "The message(s) was deleted successfully." "Are you sure you want to delete ...
0
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1answer
685 views

Examples of dialog UX concepts? [closed]

I want to design an easy-to-use set of dialogs for my users to get notified of anything & possibly interact with my app via those dialog boxes. A "Dialog box" is also known as "Popup", "...
11
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6answers
687 views

Best time of day to deliver daily notifications?

A while ago I wrote an app for myself that automatically checks if I've been near my gym every day. If I miss a day, I get a mean message the next day like "Missed the gym yesterday, you fat fuck". I'...
4
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2answers
247 views

How to display actions similar to one another for proper UX

The company I work for have a Search widget which will allow them to search for petrol station sites in the database. A User is able to have a "Saved Search" which will allow them to re-run a detailed ...
2
votes
4answers
623 views

When should users be notified of a pending password expiration

Like many, I am required to change my password periodically. When it is about to expire, I am notified on the logon screen (I connect via VPN), but this notification begins two weeks (14 days) before ...
4
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2answers
1k views

Duration of alert messages/notifications

From my understanding, alert messages/notifications should not just disappear after a certain amount of time for accessibility reasons - some people may require more time to read them so they should ...
0
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1answer
96 views

When to notify users via email vs onsite

We have a system where users will create groups where things will happen at a fast and slow pace. It is important that all users in the group know that updates have been made. Here are the use cases: ...
1
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1answer
68 views

How to send a non-disturbing notification to users when they are in a game?

This is for a mobile game for Texas poker. We want to send a notification to our users when the special match they've signed for is about to begin. But we don't want to disturb them too much when they ...
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2answers
856 views

Is “you've been logged out” push notification helpful to the user?

I have the Fidelity app installed on my phone, and 5 minutes after I leave my phone, I get this push notification— Is there any purpose to show this message to the user? I often find it invasive and ...
1
vote
1answer
154 views

When should I notify user about an action he just executed?

In my current project the webApp has a lot of functions the user can interact with. Most of them are actions to manipulate data in database, main data, address, favorites, shopping cart, update order, ...
3
votes
2answers
395 views

When notification needed that does not launch app

I have an (Android) app that has a background service. This service is persistent and even runs in a different process to the man UI app. It serves a specific propose for the user. However, if it runs ...
2
votes
4answers
270 views

Should 'critical' system push notifications be sent regardless of the user's settings?

Should an app push notification system send 'critical, system notifications' if a user has turned off push notifications (much like email systems do). Bearing in mind that contact via email will ...
1
vote
2answers
217 views

Whats the best way to show resolvable notifications?

Example: in a dashboard, mostly i saw it on the header next to messages and user profile/name using a bell icons similar to the image below: On the other hand (this is what I am using now), i have ...
18
votes
3answers
4k views

Multiple notifications for the same thing

I am not a UX expert but since I work in internet space I have some interest in it. I am slightly bothered by multiple notifications for the same thing I receive on my mobile phone (I use android). ...
2
votes
4answers
828 views

When to use different Android toast durations?

I'm making an Android app and I'm having difficulty determining what duration of 'Toast' I should use. I'm currently popping up a 'Toast' for an error message which is rather short. I also know I ...
6
votes
4answers
412 views

How do I display two notifications types on same icon?

What is the best way to display two notification statuses on one icon. Business has requested need to view escalated items as well as new items on first glance. I would like to know is if its proper ...
3
votes
4answers
76 views

Should a user get a notification if someone leaves an activity?

I'm setting up a web app where a user can post an activity. Each activity needs participants. One of the features I think would be helpful if the owner of the post was notified when another user joins ...
5
votes
2answers
167 views

Notifying Friends When New Friend Joined?

What seems like the proper way to notify friends that a new friend has joined. Pros and cons for each scenario from experience would be helpful, from a UX perspective I'm interesting and seeing which ...
8
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3answers
2k views

Non-technical term for AD Credential

In one of the mail notification I have seen a message like "Please login with your AD credential". For a technical user we know what is AD and what is AD credential. But what about non-technical users....
9
votes
3answers
4k views

When should you mark something as read?

I'm building an application where a user can be mentioned by another user and they get a notification. Similarly, they can send e-mails and they get a notification when someone replies to that e-mail. ...
4
votes
3answers
2k views

Is a notification counter needed?

I didn't find anything about this. I would like to know if there is any problem in using just a floating circle, warning the user about new notifications or should I display the number of ...
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2answers
155 views

“No video device” feedback examples

My app uses the webcam, some users may have a device not supported or even no device at all. Could you guys give an example of "negative" feedback to the user? I can't decide. "No device detected" "...
20
votes
5answers
23k views

Is a “Login Successful” Message Necessary?

On an informational/forum website (say, similar to a StackExchange site), is it necessary to show a "login successful" message? Clarification: On the site in question, the users can log in by ...
2
votes
4answers
850 views

How do you decide whether you should show a success message or not?

I have an application where the user can perform the following actions. Delete a project - Followed by a confirmation Rename a project Share a project Remove a shared user For those actions, as ...
4
votes
3answers
156 views

Notify a user why nothing happened

I'm writing a content filtering application that operates at the hardware level. The UI is basically out of the picture once the user starts the filter, as it is hidden in the windows task tray. As a ...

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