Questions tagged [notification]

a message to a user about some event.

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0answers
132 views

“This website uses cookies” notices should be hardcoded on the browser instead of the website? [closed]

Everyone is annoyed by this virtually useless cookie notices scattered in majority of all websites. Should there be a new a standard that this notice be placed in the browser instead of the website? ...
2
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3answers
235 views

Reminder notification for subscription renewal

I am designing a paid monthly subscription feature (happens through PayPal only for now) that also allows users to cancel this subscription whenever they need. Is a renewal reminder a good idea to ...
2
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1answer
51 views

Messaging when clicking on a notification email that is out of date

In a forum, users can get email notifications of new replies, etc. as they happen. The links and content of the email are based on what topic received the reply, etc. After the email goes out, any ...
4
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3answers
125 views

Update notifications content after they're sent

Let's say that I have a notification system embedded in a forum. Whenever someone creates a thread, we'll send notifications about this new thread to some users. But, if it happens to the thread owner ...
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2answers
280 views

How can I hide some UI elements until the mobile version is out?

The first picture depicts a design of notification preferences that is really strongly inspired by Backplane's solution (the second picture), because it suits my case perfectly. The client saw the ...
0
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1answer
261 views

What should I display when the user commit an action?

I'm trying to develop JavaFx application. I'm a beginner in UX and I'm confused between what I need to do for notify the user that the operation are commited correctly. I have a form that contains ...
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1answer
156 views

Dealing with schedule notifications

I have a scheduling system, that is used to schedule multiple courses events. To each event students and resources (instructors) are assigned. I would like to provide email notification to resources ...
2
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2answers
139 views

How many notifications should be saved?

In the design for an app with a basic user/post/subscribe system how many notifications should be kept before deleting old ones? Or should they all be kept? (Note I'm referring to an in-app ...
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3answers
161 views

Is it good practice to show notification on error?

Is it good practice to show this type of notification on general errors? It looks like material design is suggesting for mobile, but how about web? Example: User tries to login, but login fails ...
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2answers
126 views

What would you call a UX entity for which only one instance can exist?

I'm working on a notification platform and found a somewhat amusing bug. My software checks for updates every N minutes, and if there is an update, lets the user know via a non-modal notification. The ...
2
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1answer
319 views

Frequency of notifications and grouping on web

I have questions around the logic of grouping notifications. How does Medium or Facebook treat large amounts of likes and comments? How does it work if a user gets 100 likes in a specific timeframe? ...
1
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1answer
83 views

When a user expects a feature but you don't offer it, should you alert them to this fact?

Yesterday I was writing an article on lesserwrong.com. I am used to writing on Medium. On Medium, you can embed videos into your article. On lesserwrong.com, you can't. I was expecting it to be ...
3
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1answer
140 views

Setting up notifications with multiple parameters

What would be the best approach in allowing a user to be able to set up bulk notifications for themselves that can have various parameters. The problem is that because the person is setting up ...
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1answer
65 views

How to best phrase that a serious-sounding notification was expected and not a reason for concern?

Currently our application is spewing out a lot of instance inconsistencies in its user-access logging, depending on the file input. Many of these are expected, but currently we tend to get bug ...
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1answer
140 views

How should users be directed if they ask for a password reset, but their email is no longer valid?

I manage a website where users can request a password reset via an automated email. What experience should I provide to users who have requested a password reset, but whose registered email address ...
1
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1answer
3k views

How many characters can notifications have on iOS?

I'm writing guidelines for drafting notifications. Is there a hard numeric limit on how many characters can be in a notification? I'm especially interested in compatibility with older iOS versions: ...
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1answer
67 views

Email notification on Profile Update

Is there a rationale for sending email notification to a user after he changed some information in his own profile? Example Dear user, you have modified the credit cards in your travel profile. ...
0
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1answer
36 views

Should notifications be deleted if the action that created them is reversed?

I'm building a web application which allows a user (the first user) to follow another user (the second user.) That second user is sent a notification when they are followed by the first user. If that ...
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2answers
310 views

What's the best wording for a notification with multiple actions?

I'm developing an application where users can add charts and graphs to a workspace. Every time they add a chart to their workspace, I want to provide them with a banner notification that says ...
20
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7answers
8k views

How should I indicate that a download is in progress?

I have a data table that has a row of buttons with download format options. When one of the buttons is clicked, I want to display some sort of message to indicate that the download preparation process ...
0
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1answer
66 views

Should I have a notification screen or just showing a badge the section is enough?

I'm designing a heavy content app and I first proposed all the notifications to be presented at one notification screen (option 1). The screen is a list and each item redirects the user to the proper ...
2
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2answers
122 views

Facebook notification bar on mobile vs web [closed]

If you observe, you can "Mark as read" in the notification bar in the web application. However, the same is missing in the native app. I am trying to understand the reasons/logic behind it. Also, ...
0
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1answer
66 views

What's a professional approach to discouraging web developers from contacting a business owner through a contact form?

Currently, there is a contact form on a site I develop, with a dismissible (bootstrap-style) alert below the submit button that says No Solicitors And when it is closed, a cookie is stored to ...
3
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3answers
945 views

what is the best way to ask the user to turn on bluetooth and enable him to do that?

A medical app requires bluetooth to be on in order to sync with external device, we want to permit the user to do so inside the app, what will be the best way to do so?
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4answers
242 views

How to formulate notifications in a splash screen?

I'm developing a desktop application which has a splash screen. During startup it shows notifications about what is currently being done, e.g. loading resources and plug-ins. How do I properly ...
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2answers
5k views

When should I make my notification sticky?

In Android, notifications can be set to be "onGoing", which means they are sticky and cannot be swiped away. Some common examples are music players, and Android's own update notifications. I have an ...
3
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2answers
197 views

Notifications on iOS vs Android

In a progressive HTML5 Webapp, is it OK for the Android Version to have notifications and the iOS version not? Seems a bit off, but iOS does not allow notifications for webapps. Should I use an ...
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4answers
78 views

How to alert the user to open the app (after queuing)?

We have an app where in a user needs to queue for a call with a consultant. Their queue number goes up each time the consultant finishes a session. E.g. From queue no. 3, it will become 2, and then 1. ...
3
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1answer
252 views

Is it beneficial for users to be able to change the display location of user and system notifications?

Some back story. I'm working on a data science platform, and sometimes when working with Jupyter, RStudio, H20, etc, displaying notifications works for one type of notebook but not the other. Because ...
2
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1answer
325 views

How to more effectively communicate important announcements to users?

My team and I need a more effective way to communicate important announcements to our users about the web app they use. The announcements contain information about new features and actions within the ...
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2answers
161 views

How to alert a user of a very important task on a mobile app?

We have a task application wherein a service provider must be able to see an incoming job right away as it is time sensitive. We'd like an alert that's similar to a call (it has that urgency to it) ...
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1answer
182 views

Placement of a status area

I have read with great interest this discussion relative to web applications. Now I'm facing a very similar problem with respect to notification/status information inside Desktop applications. There ...
5
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3answers
440 views

To success or not to success?

I searched around if it's really a must especially in web. I found two great UX SE answer. One is from: https://ux.stackexchange.com/a/11652/86963 The other is from: https://ux.stackexchange.com/a/...
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2answers
166 views

How do I inform the user every time there is change in status

I'm currently designing a monitoring tool for vehicle parking lot - where I have to inform users every time a car parked and left. User doesn't have to acknowledge the notifications. It is just an ...
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5answers
1k views

How to show notifications on a desktop app?

We have a desktop app where in there's a consultant receiving customers for a video conference / consultation. In this app, we have incoming customers (meaning, customers that require consultation ...
0
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1answer
788 views

distinguishing the difference between push notifications and in-app notifications

Through past research, I've found that users connect better with the term 'notifications' rather than 'push notifications' (as push is based on quite a techy concept of the notification being pushed ...
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4answers
180 views

Should users need to re-confirm booking appointments?

Let's say a customer booked an appointment for a class. Then on the day of the class, an SMS will be sent to the customer to remind him of the appointment. At this point, which is the better approach ...
0
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1answer
484 views

Different swipe gestures to dismiss iOS notifications in locked vs. unlocked phone— why?

In iOS 10, on the lock screen (or in the notification center), swiping up on a notification does nothing and to dismiss a notification you have to swipe left and tap "Clear". On the other hand, when ...
8
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5answers
3k views

How to make it easier to cancel bookings for a class?

Let's say I have a gym class and have scheduled slots for the classes. Now Customer A booked on Friday at 8pm class. This is the last slot. Now Customer B booked on Friday at 8pm class too. But this ...
4
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2answers
92 views

Should users receive a notification when they are being rated poorly?

I'm working on this cleaning services marketplace and we've decided to implement a two sided rating system. Since a few customers are being disrespectful to the cleaners, we are implementing some ...
0
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3answers
193 views

How to convince users to allow their browser notification in my website?

Currently we have a notification features like SMS/Email to inform the user about their latest status, but sometimes users don't get noticed by them, thus i need them to allow their browser ...
3
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2answers
994 views

New Message Notifications and Unread Message Counts across Clients

This UX question is unusual in that it deals with the user experience across several devices and modalities, and not just within one screen. Suppose you have a chat app that can be accessed from ...
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1answer
171 views

Is Notification Setting really important?

I have a project that will give reminder notification to the customers which will send a message to the phone and email, I'm currently thinking about adding a notification setting page to the app. I'm ...
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2answers
253 views

Combining “Success Message” and the next step on the same screen

How normal is it to combine 'success messages' with the next step in the process...? For example below: First screen will ask for payment but in our flow, payment isn't the last step. However, it ...
0
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1answer
47 views

How many times a system must request user permission for web notification?

I'm working on enabling users to receive web notifications about important updates related to their account. but to receive web notifications, it is mandatory to request user permission. for that, I'm ...
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4answers
363 views

Is it ok to show confirmation dialog on pressing Cancel?

There is a page, which can be edited by the user, and there are two actions - Save and Cancel. Would it be appropriate to show some kind of alert, once the user accidentally pressed Cancel after ...
1
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1answer
136 views

When should user be prompted for push notifications and location

Location service provides access to user location. If application has map screen, you could ask user for location service access at map screen. If application has an event journal screen, you could ...
0
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1answer
126 views

Notifying The User When Something Changes [closed]

What are some general UX best practices when notifying the user that something in your app has changed?
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2answers
1k views

Any notification necessary while redirecting the user to other website?

Is there a need to notify the user when redirecting from one website to other website (of the same brand (maybe a mother site)) ? For a clearer image My company has a mother site (lets say site A) and ...
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2answers
84 views

What are best practices for a Mac app to show notifications without unnecessarily interrupting the user?

We have a deluge of apps that bombard us with notifications. Recently, there has been talk about making apps more respectful and helping the user spend time better. In light of this, what are some ...

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