Questions tagged [methodology]

Different formal and systematic approaches to improving UX and assessing its quality.

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2answers
338 views

What tools/methods do you use to get from a project kickoff to wireframes?

I'm a one man IA/IxD/UX team for a small applications development company and I also end up writing the requirements for projects. I was wondering what tools, methods and questions are used to get ...
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5answers
1k views

Explaining small sample size---influencing stakeholders

I am new to the user experience world. Based on some references I've read and threads here, it's Ok to determine statistical significance and compare means for a small sample size of 11 (7 users in ...
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2answers
709 views

Methodology difference between UX and Usability

What methodologies do user experience professionals adopt that differentiate them from usability professionals.
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4answers
448 views

Is asking 'balanced' leading questions the right way during user interviews?

It sounds a little bit counter-intuitive, but I am wondering if we actually lose a lot of the information that we might otherwise intend on finding out or capturing by not asking more direct or '...
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7answers
201 views

Best method for measuring the user's understanding of a pilot app?

The company I work for created a new app that collects metrics on the user's driving behavior. We are running a pilot test of the app with internal employees before launching. What would be the best ...
3
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2answers
139 views

What are the best methods to test/validate a set of user interface design guidelines for a concept product that does not exist yet?

As part of my PhD, I designed a set of user interface design guidelines for an in-vehicle device. This device does not exist at the moment. What would be the best methods to test/validate these ...
3
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2answers
1k views

What's your method for choosing button colors?

I realized this has been discussed in different threads, but often what I've found is the topic is segmented into only a couple of actions; i.e. Save and Cancel, or Positive/Negative relationships. ...
3
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2answers
236 views

The value of bloat [closed]

I'm not really sure if this is the best place to ask this question. In this article, Joel Spolsky argues a case for feature bloat. In summary: the total userbase requires all the features, and if you ...
3
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1answer
98 views

What ux method can I use to verify the success of Subscription Model of my app? [closed]

I'm currently have an application project but I cannot disclose more information about it. I would like to know what specific methods can I use to verify if the "Subscription Model" idea that I have ...
3
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1answer
264 views

User usability analysis [closed]

i am unable to find the answers to the following questions.Please help me resolve (a) Name quantitative and qualitative techniques for analysing the usability of a software product. (b) Compare the ...
3
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5answers
699 views

How to deliver wireframes to off-shore dev teams

I am currently designing an iOS application. Before I move on, I know that the route we chose to go is not ideal at all. The app is social networking app. We have a team in India developing the app. ...
3
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3answers
7k views

What is the difference between site objectives and business requirements?

A lot of generic ux processes usually start with defining a sites goal and objectives such as "reduce customer calls by 5%" or attract new customers by 10%" etc. Then it is recommended that you ...
3
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1answer
108 views

Design Thinking: User testing approaches

I am in the process of starting to facilitate design thinking workshop sessions and from past experience I feel fairly comfortable with each step except for the user testing phase. I realize this ...
3
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3answers
54 views

Determine scenario for task or let user decide?

I've read material about user testing strategy and they all talk about determining a scenario for the task. Is this necessary? Wouldn't it be more natural to let the user him/herself decide on the ...
3
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4answers
337 views

NPS question after think aloud test

I am planning to conduct an 1:1 think-aloud test on some wireframes in order to gather some findings for the usability and the value of a service. I would also like to add a question at the end of the ...
3
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2answers
87 views

Field studies unnecessary for brochureware sites?

By my own experience, field studies are crazy useful for developing applications because you can study how the users interact with the current version or a competitor's app. It usually gives you tons ...
3
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3answers
135 views

What is the impact of the 'neglect' phase of the UX design process

During a discussion with another UX designer, an interesting point about the 'neglect' phase of UX design was brought up. This deals with companies that have implemented UX processes and methods, and ...
3
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1answer
100 views

What sort of tasks should be included in a lab test to determine baseline for a user?

I'm starting some lab testing and I'm an on-the-job trained UXer and have watched a decent number of tests, but haven't constructed a lot on my own. When doing a more formal test and not a guerrilla ...
3
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2answers
243 views

What existing materials does a UI designer need for a web design project

I hired a web UI designer for a project. I have professionally-done page wireframes with basic mark-ups ready, and I have clear documentation about the contents and functionalities of every component ...
3
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0answers
554 views

Is Activity-centered design better than User-Centered design in practice? [closed]

A decade ago, Don Norman proposed Activity-centered design (ACD) as a better approach compared to Human-cenetered design. I'm curious if anybody here has practised ACD. Did you find it better than HCD/...
2
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3answers
519 views

Best way to prompt user for additional demographic info?

Trying to better profile our donors for marketing purposes. Short pop up survey? Append to registration? Email? But most people disregard such emails as spam, and adding an additional field to ...
2
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1answer
368 views

Retroactive UX research

When doing UX research, this usually means laying the foundations for future building. Usability testing is a way of finding errors in prototype or fully working products. But what are the questions I ...
2
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3answers
987 views

Relationship between Front-End Dev and Interaction Design [closed]

[I am not changing the original question as there are valuable answers here. but the research I was conducting is now finished and results are published here and http://hci.me.uk/jqueryperformance/ ...
2
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1answer
144 views

Should complex new UI designs be user-tested element-by-element or as a whole?

StackExchange rolls out a new top bar on meta-StackOverflow. This is a complex innovative design containing several new (as in unfamiliar to current user base) elements. Should one present a new UI ...
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1answer
122 views

Design for users - Preliminary tests / methods?

Usability seems to be placed, after the application is developed. What methods should we look at, when we want to build a user centred application, before we actually create a version for users ...
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2answers
65 views

How do you work with stakeholders to prioritize ongoing enhancements? [closed]

I have several clients with sites and platforms that have fallen into disrepair over the months and years due to a lack of ongoing enhancements, improvements, and iteration generally. I'm looking for ...
2
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1answer
168 views

Is there any testing methodology similar to A/B testing, but without a specific goal?

Please forgive me; this may be somewhat long-winded. I work in an academic library. I'd like to study how well assorted features of our site are serving our users' needs; for example, labeling of UI ...
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2answers
129 views

Is there a difference between “Goal directed design” (GDD) and “User-centered design” (UCD)?

Is there a difference between "Goal directed design" (GDD) and "User-centered design" (UCD)? I'm confused. I have been searching a lot and can't find the difference in between them. Even the ...
2
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2answers
92 views

Existing design methodologies for considering design in device ecology

I am most familiar with user centered design processes that focus on the UX between the user and a device. However, sometimes it needs to go beyond just between the pair of human/device, but view ...
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2answers
105 views

Quantifying downloaded audio: minutes?

I have this app I am making that seeks to quantify a user's book reading patterns based on what the users input themselves. it records how many pages they read (for physical books) or CDs listened to ...
2
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1answer
71 views

A method for consistency comparison of multiple products

Are there any good methods / tools / templates for evaluating the consistency of multiple websites from one product family in terms of UI components, patterns, button placements, labelling, date ...
2
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2answers
122 views

Is there a function to get the optimal number of choices in a Likert scale?

I was answering a question today and it reminded me of a discussion I had with a couple colleagues about the optimal amount of choices in a Likert scale. I vouched for the classic 5, one of us stood ...
2
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1answer
335 views

'Fountain well' style of software development

Instead of a waterfall style of software development where the development follows the design process, I wonder if anyone has experience with what I am dubbing the 'fountain well' style of product ...
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2answers
2k views

Method for usability testing of physical products

I am looking for a methodology for interaction testing of a physical product / interface. I am thinking something like expert testing (Heuristics) but just not for digital interfaces. Are there any ...
2
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2answers
266 views

What are some techniques to represent the relationship between roles and behavior in personas?

A hypothetical example: let's say I am researching software engineers, and my end goal is to build a new networking service for engineers. I might discover Amy, my 'storyteller' persona. In that ...
2
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1answer
283 views

Data visualization for small web projects

What's an example of good data visualization for a small web projects? I don't want to overwhelm the client. I must track progress, and keep stakeholders engaged. What I've got so far PERCENT OF ...
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3answers
429 views

where does design thinking sit within UX design? [closed]

ux is a science however design thinking is an art how do the two interelate? Trying to establish the difference between the two
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5answers
135 views

feature prioritization

I want to prioritize a list of features that our customer facing application does not currently have. I've first taken a look at our CSR call data to discover what services our customers call-in most ...
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2answers
762 views

Proper time to create a UX vision, design statements and component libraries

So, I've been reading a lot about the benefits of creating a UX vision for your app or app suite, creating unique UX design statements and component libraries. Which all sound very interesting. But, I'...
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1answer
172 views

UX and UI copy / knockoffs - looking for stories [closed]

I'm researching the concept of copying experiences and design for a lecture I'm about to give. Why are we copying, what are the right and wrong considerations we take, and how does it effect the user ...
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1answer
51 views

Is it appropriate to discussed the proposed usability method in literature review or in methodology chapter?

I need some clarification on where to put the proposed usability evaluation method in my thesis. Is it appropriate to discuss it in literature review chapter or in research methodology chapter of my ...
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1answer
253 views

Dealing with street for a perfect CRM software [closed]

We are planning to build a CRM software for SMBs. CRM will be on cloud and intended to publish as SaaS. I am responsible from analyzing task. And I do not want to make a sedentary analyzing for our ...
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2answers
39 views

What would be the best methods to find out the factors that can change customers behaviours who call?

We want to understand why our customers have to call rather than find relevant information on our website. We want to find the factors so we can influence or change their behaviour in the future. ...
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2answers
117 views

Could someone recommend me methodologies to be a better UX designer? [closed]

I've been working as a UX designer for a couple of years. I've been improving my skills doing courses in websites like IDF (Interaction design foundation).Also , daily I research about better ...
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1answer
352 views

What is your design Methodology?

I was asked this question once and the only honest answer I could think of was "It depends" since the process would depend on the needs of the project and what the end goal is .However do you have a ...
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3answers
98 views

product re-design

Which methods aside from user testing are suitable when designing for product re-design? Participatory design is an option but wanted to explore some other methods.
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2answers
422 views

experimental design

In an experiment, same group of participants are required to test (low and high) visual quality of a user interface. The goal is to find whether perception of usability is affected by any of the low ...
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2answers
73 views

Measure the “quality” of a description

I have interviewed 36 people, divided in three groups of 12 people. For one group I asked to describe a song they just heard. The second group had to describe a song by observing only a graphical ...
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0answers
86 views

Asking for demographic and screening question at the end of the survey - benefits outweigh risks?

I recently completed a survey in which the demographic questions were asked at the end instead of the beginning. I assume that this is because there are no specific screening questions for the purpose ...
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1answer
146 views

How to prioritize content and functionality [closed]

During a brainstorm activity it's sometimes easy to come up with a lot of ideas and solutions to various user problems. How do you prioritize the ideas to focus your resources and avoid scope creep?