Questions tagged [methodology]

Different formal and systematic approaches to improving UX and assessing its quality.

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2answers
1k views

How to group users into personas

I'm freaking out! I've read more articles about personas than I can remember but there is one thing I can't seem to understand. And that is how do you group users into personas? What methods and ...
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12answers
20k views

Big list of UX techniques

Can anyone point to a big list of UX techniques? I'd like to build a matrix of those I use, those I don't, along with relative cost estimates.
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2answers
763 views

Proper time to create a UX vision, design statements and component libraries

So, I've been reading a lot about the benefits of creating a UX vision for your app or app suite, creating unique UX design statements and component libraries. Which all sound very interesting. But, I'...
7
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4answers
1k views

Should an interaction designer know how to do visual design

So, we have the long discussion about if interaction designers should know how to code. But what about visual design or GUI design? A common team setup seems to pair a IxD guy with a graphic ...
2
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1answer
144 views

Should complex new UI designs be user-tested element-by-element or as a whole?

StackExchange rolls out a new top bar on meta-StackOverflow. This is a complex innovative design containing several new (as in unfamiliar to current user base) elements. Should one present a new UI ...
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4answers
344 views

NPS question after think aloud test

I am planning to conduct an 1:1 think-aloud test on some wireframes in order to gather some findings for the usability and the value of a service. I would also like to add a question at the end of the ...
3
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2answers
88 views

Field studies unnecessary for brochureware sites?

By my own experience, field studies are crazy useful for developing applications because you can study how the users interact with the current version or a competitor's app. It usually gives you tons ...
5
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2answers
854 views

User Testing Exercise for Feature Prioritization

I am planning to run some one-to-one think aloud task based usability tests on a wireframe prototype. At the end of the test I would like to ask the users to take part in an easy exercise (something ...
2
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2answers
2k views

Method for usability testing of physical products

I am looking for a methodology for interaction testing of a physical product / interface. I am thinking something like expert testing (Heuristics) but just not for digital interfaces. Are there any ...
5
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3answers
2k views

What is a good method/formula for estimating how much time a usability test will require?

I was setting up a usability test at my office where we have never done much formal usability testing. One of management's first questions was, "How long will this take?" I didn't have a good answer ...
21
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3answers
2k views

Best empirical method(s) for determining how to name something?

I'm a UX/UI designer leading the redesign of a web application that serves a primarily technical audience (DevOps professionals). A primary goal of our redesign is to make the UI more accessible to ...
3
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3answers
136 views

What is the impact of the 'neglect' phase of the UX design process

During a discussion with another UX designer, an interesting point about the 'neglect' phase of UX design was brought up. This deals with companies that have implemented UX processes and methods, and ...
4
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3answers
469 views

Relationship between anthropomorphism and NUI?

Is there any relevancy or relationship between anthropomorphism and natural user interfaces, in particular with multi-touch surface interfaces? Since the idea of anthropomorphism gives a connotation ...
2
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2answers
279 views

What are some techniques to represent the relationship between roles and behavior in personas?

A hypothetical example: let's say I am researching software engineers, and my end goal is to build a new networking service for engineers. I might discover Amy, my 'storyteller' persona. In that ...
2
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3answers
525 views

Best way to prompt user for additional demographic info?

Trying to better profile our donors for marketing purposes. Short pop up survey? Append to registration? Email? But most people disregard such emails as spam, and adding an additional field to ...
13
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3answers
3k views

How does Apple manage to deliver its user experience?

It is quite apparent that Apple puts a lot of attention in designing its products. The results are products that deliver great experience. I want to know what Apple does, as a managerial process or ...
3
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1answer
100 views

What sort of tasks should be included in a lab test to determine baseline for a user?

I'm starting some lab testing and I'm an on-the-job trained UXer and have watched a decent number of tests, but haven't constructed a lot on my own. When doing a more formal test and not a guerrilla ...
4
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1answer
1k views

methods for evaluating a complex information architecture

I have been asked to evaluate a clients proposed IA based. The IA is only in excel and we have no wireframes or mockups to test. The most obvious method would be a card sort but due to the sheer ...
13
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3answers
5k views

Should I ask for demographic information in a survey at the end or beginning? [duplicate]

I'm conducting a survey, and will ask for demographic information, e.g., gender, age, level of education, frequency of computer use. Should I ask users for this information at the beginning of the ...
8
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4answers
774 views

How to convince stakeholders to invest in proper UX?

I'm working on a web app with a team of 5, including me. One database administrator, one project manager, two programmers and me the front-end designer. This project is an internal reporting system. ...
-1
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1answer
148 views

How to prioritize content and functionality [closed]

During a brainstorm activity it's sometimes easy to come up with a lot of ideas and solutions to various user problems. How do you prioritize the ideas to focus your resources and avoid scope creep?
2
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3answers
988 views

Relationship between Front-End Dev and Interaction Design [closed]

[I am not changing the original question as there are valuable answers here. but the research I was conducting is now finished and results are published here and http://hci.me.uk/jqueryperformance/ ...
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5answers
2k views

Explaining small sample size---influencing stakeholders

I am new to the user experience world. Based on some references I've read and threads here, it's Ok to determine statistical significance and compare means for a small sample size of 11 (7 users in ...
2
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1answer
125 views

Design for users - Preliminary tests / methods?

Usability seems to be placed, after the application is developed. What methods should we look at, when we want to build a user centred application, before we actually create a version for users ...
0
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1answer
352 views

What is your design Methodology?

I was asked this question once and the only honest answer I could think of was "It depends" since the process would depend on the needs of the project and what the end goal is .However do you have a ...
5
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3answers
2k views

What is the usual way to specify a GUI?

What is the typical or most effective way to specify the design decisions and interaction patterns of a specific application's GUI? I began to realize I do not really know what the parts of a precise ...
3
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3answers
8k views

What is the difference between site objectives and business requirements?

A lot of generic ux processes usually start with defining a sites goal and objectives such as "reduce customer calls by 5%" or attract new customers by 10%" etc. Then it is recommended that you ...
14
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9answers
184 views

How do you ensure that you've covered the whole site in your work?

I'm a relatively recent practitioner, and although my work's quality is pretty good, I still have one big back-draw (in my opinion): I always miss something or two when making or fixing a web site. ...
3
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2answers
243 views

What existing materials does a UI designer need for a web design project

I hired a web UI designer for a project. I have professionally-done page wireframes with basic mark-ups ready, and I have clear documentation about the contents and functionalities of every component ...
4
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1answer
1k views

Counting Clicks vs. Path Deviations

We're developing some metrics for upcoming usability testing. Our previous practice has been to count the number of clicks required to complete a task. This works relatively well but users that enjoy ...
11
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4answers
573 views

How to set up an observation room

I'm going to do user testing (usability testing, like Steve Krug does). I want : my co-workers to listen/watch the test live, while I'm doing it, in a seperate room. to record the screen and users' ...
10
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1answer
4k views

Are there any project methodologies for UI Design?

For my graduation assignment I'm going to design a completely new UI for my company's software. One of the requirements my university imposes is that the entire process be based on a project ...
11
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4answers
7k views

What is the difference between “Task Analysis” and “User Journey”?

I been recently reading about User Journey - as a Methodology to capture how user would use a website or interface - a journey as such broadly. But is it synonymous to "Task Analysis" - because both ...
4
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4answers
375 views

Methodology to determine ideal feature mix?

Aiming for a New Target: The Perfectly Featured Product presents an argument against featuritis (and provides some explanations as to how those situations arise). The author (John Devanney) suggests ...
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1answer
172 views

UX and UI copy / knockoffs - looking for stories [closed]

I'm researching the concept of copying experiences and design for a lecture I'm about to give. Why are we copying, what are the right and wrong considerations we take, and how does it effect the user ...
5
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2answers
723 views

UXD Methodology - Best practices for identifying a Global Navigation Toolbar implementation

I am part of a large webapp project, but a small UX team (we just went from 1 to 2, a few weeks ago). We were brought in terribly late in the process, to the point where there was literally no chance ...
2
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2answers
105 views

Quantifying downloaded audio: minutes?

I have this app I am making that seeks to quantify a user's book reading patterns based on what the users input themselves. it records how many pages they read (for physical books) or CDs listened to ...
5
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2answers
1k views

What is a simple way to explain the disciplines and benefits of UX to a client?

What is the clearest way to explain to a client the disciplines and benefits of User Experience Design? What I've got so far... This is the clearest definition of the disciplines I've seen, but it ...
12
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6answers
975 views

How did multi-touch interfaces become natural when it should have been unnatural?

After stumbling on a webpage that rants about the fallacy of "picture under glass", I began to wonder what was it that made multi-touch interfaces seemingly become so natural to all of us today? We ...
17
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6answers
2k views

What does it mean to 'humanise' interfaces?

When people say 'humanise' an interface, what exactly do they mean? Or is there a more formal word to this idea. The word 'humanise' sounds vague to me. It could mean several ideas if not taken ...
9
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2answers
1k views

How do you test phrasing of labels, links, and descriptive text?

At my workplace, an academic library, we often have extended conflicts over exactly how to phrase labels, links, and descriptive text. For example, one link on our home page goes to a list of topics, ...
5
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2answers
577 views

How to validate large-scale IA without skewing data? Crowd-sourced techniques?

I am pitching for a job that requires validation of the information architecture of a very large health and social care website of around 6500 pages. Here is my approach: Analyse existing research: ...
3
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1answer
264 views

User usability analysis [closed]

i am unable to find the answers to the following questions.Please help me resolve (a) Name quantitative and qualitative techniques for analysing the usability of a software product. (b) Compare the ...
4
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2answers
338 views

What tools/methods do you use to get from a project kickoff to wireframes?

I'm a one man IA/IxD/UX team for a small applications development company and I also end up writing the requirements for projects. I was wondering what tools, methods and questions are used to get ...
5
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1answer
473 views

Requirement gathering in absence of user involvement?

In typical UCD we begin requirements with methods that enable us to capture the wants and needs and get a fair idea about the user's mental model. Which helps us in developing the requirements for the ...
3
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2answers
711 views

Methodology difference between UX and Usability

What methodologies do user experience professionals adopt that differentiate them from usability professionals.
2
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1answer
168 views

Is there any testing methodology similar to A/B testing, but without a specific goal?

Please forgive me; this may be somewhat long-winded. I work in an academic library. I'd like to study how well assorted features of our site are serving our users' needs; for example, labeling of UI ...
6
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5answers
564 views

How do you know when an interface is complete?

Meaning that a usability test measures if an interface meets the goals it sets, but only test what is present. How do I know when an interface is complete? Meaning a test, or measure of completeness, ...
2
votes
1answer
285 views

Data visualization for small web projects

What's an example of good data visualization for a small web projects? I don't want to overwhelm the client. I must track progress, and keep stakeholders engaged. What I've got so far PERCENT OF ...
13
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5answers
2k views

What systematic methods there are for designing user interfaces?

I'm writing my Masters thesis about one method for designing user interfaces (GUIDe+GDD from Sari Laakso) and I would like to know what other systematic methods there are for UI design/interaction ...