Skip to main content

Questions tagged [methodology]

Different formal and systematic approaches to improving UX and assessing its quality.

Filter by
Sorted by
Tagged with
8 votes
4 answers
824 views

How to convince stakeholders to invest in proper UX?

I'm working on a web app with a team of 5, including me. One database administrator, one project manager, two programmers and me the front-end designer. This project is an internal reporting system. ...
kdub's user avatar
  • 211
27 votes
3 answers
2k views

Defining "Instantaneous" as part of usability acceptance criteria

The Setup I have run into this problem time and time again. An interface is performing slow and QA and/or Engineering come back and ask, "can you please define the acceptance criteria for how fast ...
Chris Janssen's user avatar
26 votes
16 answers
15k views

Should personal data be asked at the beginning or end of an online survey

Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details? My intuition says putting it at the end will yield ...
kontur's user avatar
  • 7,674
5 votes
4 answers
5k views

what question should be asked to make a persona

I am currently designing an interview plan in order to make a persona for our products(an ERP software, already online). So here is the outline of the questions that i want to asked: know your user (...
canhon's user avatar
  • 143
2 votes
2 answers
3k views

Method for usability testing of physical products

I am looking for a methodology for interaction testing of a physical product / interface. I am thinking something like expert testing (Heuristics) but just not for digital interfaces. Are there any ...
Jon Madsen's user avatar
19 votes
14 answers
498 views

Is user testing a luxury or a necessity?

I understand that you should be thinking of your users all the time but given the current climate where every pound counts, is user testing just for the richer companies? Should you discount your ...
user avatar
15 votes
5 answers
3k views

So are there "standards" for UX?

I'm establishing a new UX unit in our organization, and whenever I try to introduce something, I get asked about "standards". You know, questions like "So do you have any standards that you based this ...
Mashhoor's user avatar
  • 5,807
12 votes
4 answers
2k views

Is user centered design only about hygiene factors?

There is one thing that bothers me about UX-design. One of the shortcomings of a user centered design approach, is that it only focuses on existing needs and not on new revolutionary ideas. For ...
Tony Bolero's user avatar
  • 7,324
10 votes
8 answers
4k views

How to measure self reported computer proficiency? Ideally with one item

For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks. How can we best measure that? A ...
Roland Studer's user avatar
7 votes
5 answers
2k views

What other UX processes exist other than user centered design?

What other well known processes or approaches for creating an user experience (such as an app or website) exist except the user centered design approach and what are their strengths and weaknesses?
Tony Bolero's user avatar
  • 7,324
6 votes
5 answers
2k views

How do you know when an interface is complete?

Meaning that a usability test measures if an interface meets the goals it sets, but only test what is present. How do I know when an interface is complete? Meaning a test, or measure of completeness, ...
blunders's user avatar
  • 1,261
5 votes
2 answers
2k views

How to group users into personas

I'm freaking out! I've read more articles about personas than I can remember but there is one thing I can't seem to understand. And that is how do you group users into personas? What methods and ...
Tony Bolero's user avatar
  • 7,324
4 votes
4 answers
579 views

Is asking 'balanced' leading questions the right way during user interviews?

It sounds a little bit counter-intuitive, but I am wondering if we actually lose a lot of the information that we might otherwise intend on finding out or capturing by not asking more direct or '...
Michael Lai's user avatar
  • 27.5k
3 votes
2 answers
724 views

Methodology difference between UX and Usability

What methodologies do user experience professionals adopt that differentiate them from usability professionals.
rohan's user avatar
  • 176
2 votes
1 answer
152 views

Should complex new UI designs be user-tested element-by-element or as a whole?

StackExchange rolls out a new top bar on meta-StackOverflow. This is a complex innovative design containing several new (as in unfamiliar to current user base) elements. Should one present a new UI ...
Deer Hunter's user avatar
2 votes
2 answers
146 views

Is there a function to get the optimal number of choices in a Likert scale?

I was answering a question today and it reminded me of a discussion I had with a couple colleagues about the optimal amount of choices in a Likert scale. I vouched for the classic 5, one of us stood ...
Devin's user avatar
  • 38.2k